What a disappointment this place is! I've heard the horror stories of the long waiting times but chalked it up to impatience. Turns out, the horrors were true. When you call a simple order for a small french fries from 10 minutes away, you'd figure they'd be ready and waiting for you once you arrive right? Not at this place! I was told it would be 5 minutes when I called the order in. When I got there exactly 8 minutes later (trust me, I'm obsessed with timing) I waited another 7 minutes for someone to come out the back of the kitchen area. She came out, took the order of the person ahead of me in the line up and went back to the kitchen for another 3 minutes. She finally came back out and I told her m name and order. She went to the back again and after a minute came out and started ringing my order in. It was then I remembered others saying they got sucked in to wait even longer when they paid for their order and nothing was even ready. So with that I asked how much longer and she told me "at least 20 minutes." I said thank you but you can cancel that order as it'll already be well over 30 minutes for a small fry and I am not waiting any longer.
Another huge pet-peeve I have in this day and age of selection is the lack of soft drink selections at Country Delight. All they carry are Coca-Cola products. I detest Coke with a passion as do a lot of people I know.
They say you can judge the cleanliness of a kitchen by the cleanliness of their washrooms and if that is the case, and more often than not, that is true, their kitchen must be horrible! Unflushed toilets, liquid (use your imagination) all over the floor by the lone toilet bowl. DISGUSTING!
A friendly and warm counter staff also wouldn't hurt rather than a miserable looking bingo player who looks like you just interrupted the latest town gossip would also go a long way. Remember, we are the customers that keep you open, not the other way around!
I have never returned to that place and I've heard others have also refused to return based on similar experiences. read more