My dog comes home exhausted and happy from their doggy daycare services. They even pick him up and…read moredrop him off when I'm really busy!

Took my dog for grooming, they left her sanitary area untouched, her tail was left untouched and…read moreunbrushed, and her feet were left this way as well. She felt dirty when I picked her up and smelled musty, different from her normal dog smell. Maybe their dogs in doggy daycare are treated more intentionally. I will not be bringing my pup back here again.

Staff was judgmental and turned cold towards me. It was obvious. I could even hear them talking…read moreabout me to each other unprofessional. They really aren't the best in town like they think.

Harrisonburg Animal Hospital is PHENOMENAL!!! In the over a 15 years we have worked with HAH, they…read morehave been critical to our cats living PERIOD but secondly living healthy, fulfilling lives. Dr. Nelson, Dr. Ward, countless INCREDIBLE Vet Techs have literally saved more than one of their lives and given us borrowed time with our fur-children. A HUGE nod to the masterminds at the front desk for ALL that they do to keep things running smoothly. Even the folks who keep the place clean get our appreciation. Time and time again they all have come to care for our babies in a manner that is like they would treat their own animals. They are professional, intelligent, highly-skilled, efficient, thoughtful, loving and go above and beyond OVER AND OVER again. We absolutely adore all of them and continue to recommend HAH any chance we get. Our pets and us are SO fortunate to be able to rely on all of them from the easy things to the hardest. We just can't thank them or recommend them enough.

We are new to puppy luv, but so far the place is all stars. We take our 11 month old Yellow Lab,…read moreBrody, at least once a week for doggie day care. For only $10 a day (7am-5:30pm) they offer your pet a large run, and nearly non-stop interaction and play with other dogs; always supervised, always safe. The girl who runs the day care portion of the kennel (they also groom and board) is super friendly and engaging with both us and our dog. He goes right to her every time we visit. As a note, they do not accept credit/debit cards but gladly take checks and, of course, cash.

DO NOT USE THIS KENNEL!!! I would give it zero stars if possible! This is the WORST kennel I have…read moreever come into contact with! I have been boarding pets at several kennels in various parts of the country, and have never come across such a terrible kennel. I chose this kennel because it was attached to a vets office, so I thought that if something came up, then it would be handled swiftly. I boarded my 1 year old yellow lab over the fourth of July weekend so we could take our yearly trip to Ohio to visit family. After 30 hours at the kennel I get a phone call from the owner stating we must pick out dog up immediately (even though we were 8 hours away), because he was being"aggressive". My dog has never been aggressive towards anyone, and we have had him since he was 8 weeks old. No matter what alternatives we game them, they would not listen and insisted we pick him up. She told me several times that she was going on vacation soon so he needed to leave. Why is her vacation more important than mine, especially since we are already on vacation? We were also told that they would not let him out to potty because of the situation. My husband left Ohio early the next morning to pick him up. When he arrived at the kennel, the owner was nowhere to be seen, and the girl at the front desk wasn't aware of the situation, and she told my husband that they "were like 3 dogs overbooked for the weekend", and he hadn't been let out to potty in 50 hours. My husband went back to the cage with the kennel worker, and my dog was very subdued and skittish, until he saw my husband and was very excited. We have since used Sunny Ridge Kennels for a two week visit, and were told that he is doing great, and is a very good boy!

I recently moved to the area and needed to find a vet, groomer, boarding facility, and daycare…read morefacility for my pup. I took my dog to the groomer, Allie, and she was excellent! My dog came out looking great and he loved Allie! Furthermore, I asked about boarding and daycare, and Candy showed me around the facility, which is nice and updated. Additionally, Ashby Animal Clinic is right above, so vet care is very convenient if needed during an emergency situation. Allie and Candy were both super friendly and seemed to truly care about my dog and the other dogs at the facility. I will trust them with my dog when I need to drop him off for daycare or boarding in the future. All About Paws has great rates and friendly, caring service!

Very prompt & reliable - convenient scheduling and billing Responsive to customer needs and pet…read moremanagement/ wellbeing

Do NOT use Sara Lutz Pet Services for your dog walking/pet sitting needs. I never even got to the…read morepoint of having Sara or one of her walkers complete a service for my dog, Luna, because from my initial interaction with Sara, she exhibited nothing but unprofessionalism, disrespect, and dishonesty. I had heard from other people in my neighborhood that Sara herself was not a very reliable person (especially when it comes to communication) and that several of the walkers with her company were also unreliable, dishonest, and disrespectful in clients' homes, but she did have a couple 5-star reviews so I decided to give her a shot. I have since discovered that one of those 5-star reviews on Google is actually from her boyfriend (Zander L.), so is probably not a true or honest review of her services or company. My experience with Sara started with me asking her to explain some of the negative things I had heard about her and her company after she had confirmed all my requested services for the next 2 months. The issues brought to my attention were: (1) Sara is a poor communicator and you can never get ahold of her in a timely manner; (2) her walker Alex (or Alexandra as she is listed on your service confirmation emails) has actually been caught not only lying about the times she is at clients' homes completing services but has also been caught going through their drawers/cabinets/personal belongings and taking/using things in clients' homes for herself without asking first; and (3) some of her walkers treat clients' homes as their own and have caused significant damage to personal belongings, furniture, and walls with Sara refusing to message clients back after the damage has occurred. I never got any explanation for any of these encounters and in fact never even got an answer back from Sara to my initial email asking about these issues. I started cancelling my services about 5-6 days after initially sending the email and let Sara know that I would continue cancelling services until she had responded and I knew I could feel comfortable moving forward with her company. She sent me an email to my cancellation request saying that she was out of town starting that day and would return two days later, but then would respond to my initial email then. First of all, she had to send an email to tell me she couldn't respond to my initial email? That's laughable. However, her supposed return date and date of response came and went, and I still never received an email response from her. This is evidence that not only is Sara a poor communicator, but also blatantly dishonest since she told me I could expect a response from her upon her return and that response was never received. I cancelled a few more services and sent 2 more follow-up emails asking her to please email me back so I could decide if her company was a good fit for my pup and our needs. She still has never responded, so I have cancelled all remaining services and will be looking elsewhere for my dog walking needs. Everything that everyone has said about Sara being unreliable, unprofessional, and an extremely poor communicator has remained true for me. If you can't even get ahold of her when you're scheduled to have close to $5,000 worth of pet services completed with her company, imagine trying to get ahold of her in an emergency. Save yourself a headache and a lot of frustration and do not support Sara Lutz Pet Services. So far Sammy's Dog Walking in the Charlottesville area seems to be far more reliable and professional and much easier to get ahold of.

My dog is blind and diabetic - I have been taking him there for grooming for over a year. They do…read morea very nice job on him. However because he is diabetic he has to have insulin shots in the morning. One morning when he had a grooming appointment he wouldn't eat so I had to cancel at the last minute. I called back a couple of days later and asked if I could re-schedule and I was told someone would call me back and they never called. I am very unhappy and won't recommend anyone else to go there though I have given their name before this incident.

I was a little hesitant to board my dog here after reading some of the reviews but I am so glad I…read moredid! My dog runs into the office and is so excited to stay here. He has really bad separation anxiety so this is amazing for me. I love that they actually have an area for the dogs to play outside and I know he is getting out of the crate. The staff is always so friendly and know exactly who my dog is when I say his name over the phone. I will never not recommend All-Phase for boarding. I do wish they had pick-up on Sunday evenings but most boarding places don't so I wasn't really expecting them too!