I had to cancel due to a family emergency, Mark, one of the founders, literally called me a bad…read morecustomer because I asked clarifying questions. He only initiated a refund after I reminded him and he deleted my account, saying I could not book with them again even though it was not written in policy or explained before.

Poor Communication. No updates at all on the dogs wellbeing. Paid for a bath and my dog came back…read morefilthier than when he left and wet. He contracter an allergy while at the farm which they neglected to mention or treat eventhough I paid for insurance. Had to take the dog to the vet for treatment the day after he arrived. Overall very bad experience

My dog comes home exhausted and happy from their doggy daycare services. They even pick him up and…read moredrop him off when I'm really busy!

Took my dog for grooming, they left her sanitary area untouched, her tail was left untouched and…read moreunbrushed, and her feet were left this way as well. She felt dirty when I picked her up and smelled musty, different from her normal dog smell. Maybe their dogs in doggy daycare are treated more intentionally. I will not be bringing my pup back here again.

Staff has always been great!!! My Lucy never minds going here, I would definitely recommend this…read morebusiness!

DO NOT USE THIS KENNEL!!! I would give it zero stars if possible! This is the WORST kennel I have…read moreever come into contact with! I have been boarding pets at several kennels in various parts of the country, and have never come across such a terrible kennel. I chose this kennel because it was attached to a vets office, so I thought that if something came up, then it would be handled swiftly. I boarded my 1 year old yellow lab over the fourth of July weekend so we could take our yearly trip to Ohio to visit family. After 30 hours at the kennel I get a phone call from the owner stating we must pick out dog up immediately (even though we were 8 hours away), because he was being"aggressive". My dog has never been aggressive towards anyone, and we have had him since he was 8 weeks old. No matter what alternatives we game them, they would not listen and insisted we pick him up. She told me several times that she was going on vacation soon so he needed to leave. Why is her vacation more important than mine, especially since we are already on vacation? We were also told that they would not let him out to potty because of the situation. My husband left Ohio early the next morning to pick him up. When he arrived at the kennel, the owner was nowhere to be seen, and the girl at the front desk wasn't aware of the situation, and she told my husband that they "were like 3 dogs overbooked for the weekend", and he hadn't been let out to potty in 50 hours. My husband went back to the cage with the kennel worker, and my dog was very subdued and skittish, until he saw my husband and was very excited. We have since used Sunny Ridge Kennels for a two week visit, and were told that he is doing great, and is a very good boy!

We are new to puppy luv, but so far the place is all stars. We take our 11 month old Yellow Lab,…read moreBrody, at least once a week for doggie day care. For only $10 a day (7am-5:30pm) they offer your pet a large run, and nearly non-stop interaction and play with other dogs; always supervised, always safe. The girl who runs the day care portion of the kennel (they also groom and board) is super friendly and engaging with both us and our dog. He goes right to her every time we visit. As a note, they do not accept credit/debit cards but gladly take checks and, of course, cash.

I worried about leaving my older cat because she doesn't ever see other people at home but I had…read moreused Sunny Ridge 20 years ago for my dog so went to check it out. cats are away from dog noise and she was given a window cage :) They took excellent care of her! We will definitely use them I. the future!

One of the very few places that board cats. I love that they are boarded in the office away from…read morethe dogs. Mike has always been great with setting up reservations and communication. We've had 5 different cats through the years boarded with him. The crates are big enough for their carriers.and Mike is such a nice guy. Definitely recommend.

Absolutely wonderful staff, doctors and care. 5 star facility with Thanks for taking such good…read morecare of all my fur babies

They have been excellent with our pets needs and treatments over the years now. Highly recommendread more

This is the only vet practice in Harrisonburg I would take my dog to. Last I checked this was the…read moreonly AAHA certified animal hospital in Harrisonburg. I am very pleased with the way my dog is treated with them. I started going to this vet office before Dr. Terry retired, who I thought was an amazing vet. Dr. Maureen has done a really great job in taking over the practice. My pup saw her a lot before Terry left, and now we've seen more of Dr. Michelle. They do what my pup needs and are very pet oriented. I've never felt uncomfortable or off when they take my pup back for tests. I noticed a negative review in regard to wait time, however, the wait time is typically MUCH less wait time than my own health appointments, but there are occasions where it's right on time. Perhaps because they are so thorough appointments take more sometimes. I don't mind a little wait if I know I'm getting quality service at a fair price. I think the same reviewer complained about price too, but it's half what I'd pay in NVa with everything else being commensurate. Also, I boarded my dog here one time and he seemed happy when I picked him up. Good sign. (I hate boarding my "loneliness therapy dog.")

Staff was judgmental and turned cold towards me. It was obvious. I could even hear them talking…read moreabout me to each other unprofessional. They really aren't the best in town like they think.