I HAD A HORRIBLE EXPERIENCE WORKING WITH THIS COMPANY! They arrived 4-5 hours later than promised. They came to empty our septic tank, but found some major problems going on. They told us they would be able to fix it, but instead just left a huge hole dug up in our yard with a dangerous cracked septic tank exposed. I have a small child and I regularly have other children at my house. Not a safe situation. They also gave us the wrong cap and riser for our tank and just left it here. After multiple calls trying to get in touch with them and schedule them to come back, AS THEY SAID THEY WOULD, they refused to return our phone calls. I honestly don't know why they wouldn't. I was confused. At that point my husband left a voicemail stating that "we need to get this wrapped up soon". Apparently that offended the woman and she decided she was not going to call us back...ever. I finally got in touch with her...after multiple voicemails...because we still owed her money. On the phone she gave me major attitude, would not let me finish any sentences when I tried to explain the dangers of leaving a whole exposed over a dangerous septic system that had a crack in it and could fall in at any point. SHE THEN HUNG UP IN ME! Mind you, I was keeping my cool and trying to remain professional the entire time. This woman was the most unprofessional, rude and self-righteous person I have ever worked with. In the meantime we found another company that was able to come out and within a day fix our septic tank because of the dangerous state it was left in. read more