I work all summer at VT Fish & Wildlife boat launches. The porta potty serviced by Harigan are the most disgusting porta pottys I have ever seen. They don't clean them on a regular basis and you need to bring your own toilet paper most of the time. They are contracted by VT Fish&Wild. The hand sanitizer despencers are Either broken or empty. Disgusting is an understatment read more

Worst customer service experience ever! I tried to give a rating of no stars, but yelp doesn't let you... Even when I dealt with the owner directly, I was talked down to repeatedly, then TWICE promised a refund for services (that they never actually completed!) - the refund never came. We will NEVER use this company. We have happily moved on to a different company. read more

Horrid communication between field team and office resulting in horrible customer service. Working with Hartigan has been a horrible experience and will be the last. Save yourself the frustrating and the excessive costs and call a local business. Wind river has ruined what once was a wonderful operation. read more

I recently had an emergency septic issue and contacted Hartigan because they had done previous work. I reported the issue as an emergency on Sunday evening and was told a technician would arrive first thing Monday and I'd have to pay an additional $100 for the fast service. Just before 8am on Monday I called to confirm arrival time and was told they would arrive by 9am. By 9:30 no one came, so I called back and was told they had another appointment first and would get to me by 11am. At 11:30 I called again and was basically told that I was lied to by the staff on the phone and that no one from dispatch ever gave a time for my appointment. They also said they would try and get to me later in the afternoon, between 3-4pm. At this point, I could not trust them and started calling other companies. I ended up reaching someone with P&P Septic who were responsive and very professional and got the job done. Sorry to say that Hartigan did nothing but waste my time, and lie to me when precious time was ticking. read more

We have been using the hartigan company for many years and have excellent service. They come every 2 years to pump the tank, check for any problems , call to remind us we are due. Have had to use the jetter service to un freeze culvert and they came within about 2 hours. great company and never had any problems with personnel..Not a glory job, but it needs to be done and they do it well. Chuck P Waterbury read more

Very pleased with job they completed at our condo complex in Stowe, VT. On time, within budget, courteous, and professional. We now have an updated, safe septic system for years to come. Thanks. read more

I was told by the company that I had orange berg piping and thats what was causing my sewage problems. I hired an excavation company to come replace the piping. They dug up my lawn just to find out that there was no orange berg piping. Called the company, got the run around. The owner got on the phone and was very rude and accused me of getting a lot refunds.I only received 1 refund after doing many years of business. He was the one that gave me the refund. This was because one of his employee's had to come out for an emergency pump and was very angry. He was swearing and slaming things around. My partner was just out of the hospital and was recovering from surgrey.Then to have a sewage back and have to deal with anger employee. I decide to write to the company and told them what happen. I just thought they should know he was treating me badly, nothing more. The owner called me and wanted to fire him. I told him I didn't want him fired. l just wanted him to treat his customers better.The owner refunded my money and even wrote me a nice letter. I didn't ask for a refund but if I knew he would later try to insinuate that I do this to get a refund. I would have never taken it. What I thought was kind a gesture was not. I guess that doesn't happen in today world. I could only wish I had the same opportunity to have him fired. If you can't trust the professional to tell you what is wrong with your sewage system then who can you trust. read more

First and formost this is the worst run company in the industry. They have all sorts of management issues. The owners split their time between Florida and Vermont. The office manager has no clue about what's going on. And the dispatcher has complaints for verbal abuse against him, Through the state of Vermont. Do your self a favor avoid this company at all costs. Even local towns have bought their own vactors to avoid dealing with these clowns and their over pricing and lack of service! These jokers don't deserve to pick up our crap! read more

Hartigan Saved me from a complete DISASTER. Lines were backing up into the house, my elderly mother was freaking out. i called Hartigan and they Came to the rescue. Pumped out the septic, also where they dug to get to the septic there was no sign of where the hole was. He was sweet and a gentleman. Hartigan will always be the company i choose for my septic problems. I feel as if the Company Saved the day and as for the owners who had done my work order never have i talked to such sweet caring people. I will refer Hartigan Company to all my friends and family. Amazing Customer Service And reliable. read more

Both times I've dealt with Hartigan I've had very good experiences. Pleasant and helpful service people, quick response in a situation that could have gone really badly otherwise -I've been impressed. read more

Very responsive and the serviceman was very capable and professional. I will certainly use them next time.