I was greeted at the front desk by young man who was so very positive and did his best to make sure…read moreI got the room I wanted and t suggested los Casitas Mexican restaurant for a reasonable good tasting take out and it was outstanding. They also have some to go bags for breakfast. The rooms were clean and well appointed as well as modern and quiet. I would stay there again and it's fairly close to a Costco so if you have a membership you can fill up your gas there as well.

The air-conditioning in my room did not work. It kept the room around 73°, which is fine for some…read morepeople. But when you are traveling, generally people are from all over, including northern states where they don't like to sleep in that kind of Temperature. Unfortunately, I did not realize this until I was completely unpacked including medical equipment. The hotel offered to move me but it was just an inconvenience for me at that point. And if that were the only thing I wouldn't mind. But lightbulbs were out, my television remote batteries were low so there was a big delay on switching channels. Also, the built-in drawers in the room would not stay shut. You would close them and they would roll out. This is something the cleaning staff obviously would have known about and should have gotten maintenance to fix. Also had stink bugs in room. Overall it's not a horrible hotel, but it is old and is in need of restyling.

We stayed here for one night over New Years Eve. This hotel is in a great area with lots of…read morerestaurants near by. It was a short drive to the riverfront in Montgomery. Check in was easy. Free breakfast is included, but we didn't wake up in time. Check out is at noon, but housekeeping started knocking on our door at 9:30. I was not happy about that. They know when people check out. That was quite rude. Also, the smoke alarm in our room was damaged/ broken. We were able to bring our dog with us for a $75 fee.

This hotel is in pretty good condition. But I experienced a lot of problems on this visit. First of…read moreall, I chose this hotel because they have cooking options like an induction cooker you can use in your room and a barbecue grill. But on my visit I was told they don't offer the cooker at this location. Then they said the barbecue grills wasn't working. One day, I asked a few extra hangars...front desk said they didn't have any. Next, the fitness center was missing some free weights. There wasn't a "do not disturb" sign for my room so housekeeping kept servicing my room daily...well...they came in and just made my bed. But it wasn't even close to being made with any care...haphazardly would be a better description. Coffee cups (paper) we're not replaced until I specifically asked for them. One morning I went down for breakfast. There was cereal but no milk! The parking lot always seemed to be packed every night...so I guess business is good. And there are lots of food options nearby. Breakfast could definitely be better here. Overall, the staff was pretty nice. I did like that they started breakfast every day at 6:00 a.m. including on the weekends. Hopefully, the issues I experienced can be corrected soon. Until then, this won't be my first choice the next time I'm working in this area.

So new....it doesn't show up on Google Maps of the area....but we found it, nonetheless. (Area…read moreimmediately surrounding the motel - located conveniently right off I-65 - is undeveloped and not yet landscaped.) Registration - arrival was smooth and seamless. ALL my info was already stored in their system, so I only had to show photo ID. Congenial and friendly staff. And....upon entering the room, we discovered a personalized (name) greeting on the large-screen tv. Nice. We found the hotel to be very clean...but not necessarily clean-smelling. That is, there was a strong and pervasive aroma-fragrance throughout that reminded me of sanitizing or cleaning fluids. I was ok with it, but my wife was more uncomfortable inasmuch as it aggravated her allergies. Our room was quiet and very spacious! Beds were comfortable - and each had three pillows each...enough to squish and cuddle if you like. Bathroom (accessible) was quite nice with plenty of hot water and good pressure. Shampoo, soap, conditioner were all supplied and the there was a fold-up seat against the wall for handicapped guests. Only drawback that we found was the air flow from the heater/AC mounted under the window. While temperature and fan speed could be regulated, the direction of the air could not. Thus, it blew directly onto-over the closest bed to the unit. (I ended up shutting it off during the night and the room still stayed very comfortable.) There were lamps scattered around the room, but none directly overhead, so it was inconvenient to sit and read. The sofa-bed was very deep and hard...so sitting and reading there wasn't convenient for reading either.

Best thing about this hotel - New and Clean…read more Worst things - staff was rude and disrespectful, I slept like absolute shit because of the paper thin walls. I could hear the kids in the next room playing till 1am, I was then awoke every other 30 minutes by the screening air conditioning when it kick on and off. I finally just decided to be hot and turn it off. Then I was woke up again a 6am to doors slamming and toilet flushes. I tossed and turned for another hour or so m, it was a horrible night sleep. But whatever, I'm a trooper. My kids said they slept good.... So we go down to breakfast. I might say this is normally their favorite part of staying at a hotel. I pick hotels that have a free breakfast. We arrive down stairs at the breakfast bar at 8:25, 35 minutes before close. There was nothing left, no eggs, no bacon, no spoons, no forks, no coffee cups, absolutely a demolished bar with trash and shit all over the counter. Looks like they stocked it at 6am and then left. I could not find a kitchen staff to ask for a spoon so my kids could eat the only thing left. Cereal. I was able to get ahold of a very rude manager, she gave me a fork, cause they were out of spoons and a coffee cup. I asked about bacon and eggs and she said they are not making any more and we can have cereal or oat meal. I will never come back here. Yes the hotel is new and the rooms are clean.... But the service and the paper thin walls are horrible.

Nothing seems to have changed or gotten any better in the year-plus (14 months) since we stayed…read morehere. All-in-all this is a fair hotel in terms of wear and tear, comfort, and convenience. Hotel staff are quite pleasant and courteous. Breakfast (as it was the last time) was a big "miss" and not worth trying. Last time we tried it near the end of morning service. (Bad) This time, we tried it in the middle of service and I took one photo that kinda tells it all. Biscuit nearly as hard as a rock. (I was able to break off the top quarter...but did not eat it. Just too dang hard!) Sausage link - meh. Egg...just never mind. We opted to swing by Mickey D's on our way out of town. BUT...we did not choose this hotel for the breakfast. We did choose it for convenience, comfort, and cost (reasonable). So 3 steady stars. But, unlikely to stay here for a 3rd time.

I wish I did not have to give this property 1-star, because they certainly do not deserve it. My…read morehusband and I booked a one-night hotel stay for our son, who planned to arrive in Montgomery for a college visit. The day that our son was to check in, I received a call from one of the staff members stating that our reservation would be canceled because our son is 19 years old, and the age requirement is 21 years old. I explained to the staff member that we received confirmation the night before that it would be allowable for our son to stay the night at the hotel without our presence (we reside in Atlanta). After speaking with the staff member, it was determined that our hotel reservation was booked using AI, which we were unaware of. Even still, the hotel refused to accommodate our son and canceled the reservation. Although upsetting, the staff member assured me that we would be fully-refunded. Thankfully, Hotel Preston saved the day by allowing our son to book with them, and he received a scholarship to attend the university he visited! Two days later, I called the hotel to check the status of our refund, and I was told that we would not receive a refund. I was LIVID. I called the credit card company and submitted a fraud complaint against the hotel. The refund was processed the same day. I am disgusted with this property for attempting to keep our payment. We will never even consider staying here in the near future! Hotel Preston for the win!

Great place to stay at. Check in was a breeze. Front desk personnel were really friendly and…read morehelpful. Check out was a breeze. Room was beautiful and clean. Would definitely recommend. Will be back to stay if ever back in town.

We stayed at Wind Creek Wetumpka a couple of months ago. We checked in and noticed dog poop in the…read morefloor of our platinum suite. They treated it like it was no big deal. I wrote the corporate office and never received a response. We went back again and spoke to someone about our experience.....once again, no concern from anyone. Wow.....we wrote of over $60,000 in losses from there in 2025. They definitely do not care about people who spend a lot of money there.....wow

Overall, this is a good hotel if you are in Prattville, Alabama…read more It is convenient to the highway, but enough off of the beaten path to allow a bit of peace and quiet.

Montgomery was hosting a large conference at the same time as our small meeting and hotel options…read morewere limited. We pre-paid to stay here (over $500) and I had booked a king room. When I went to check in they had put me in queen room. I'm sorry. But when I pre-pay (especially that amount) I should get what I paid for. The manager was able to put me in King Room (I was there less than 12 hours) but the front desk had an attitude about it. Not sure I'd stay here again... even at a lower rate. Lots of construction happening around.

I stayed one night on 6-2-26, while relocating cross country…read more Pros: * Very clean: I didn't experience unclean rooms like others did below 1-3 yrs ago... maybe I just lucked out or maybe they did some renovations. My room was fairly updated & even though I left my slippers in the car & didn't want to retrieve them after 10-hrs of driving, walking with white socks didn't get them dirty, so the carpeting was nice & clean, too... rare, in my experience, no matter how upscale the hotel. * There's a nice outdoor pool in the front of the hotel. Not big enough for laps but it is deep. The afternoon I arrived, it was boiling hot & filled with about 6 teen boys having a good time & a few girls soaking in the sun, so, it's nice that it looks as if it gets well used. * I missed the 9am breakfast deadline, so don't know what they serve. There was probably coffee, but I didn't see any drinks at all & travel with my own espresso machine, cuz I'm fancy like that ;) so I had my own thermos of dark, boot-glue, black brew. * Comfy mattress, lots of pillows. In-room m/w, mini-fridge & small coffee maker. * Toiletries like shampoo, conditioner & body lotion are mounted on the walls, which is convenient. They're okay. Note that the tub is slippery, so you'll need to toss a hand towel on the shower floor as there's no mat. * There's a Chick-fil-A & Whataburger just up the road & a McD's next door that you pass before getting back onto Hwy 65, if you didn't catch breakfast. I stopped at McD's for their $3/2 sausage McMuffins special, which was nice. * It's a quiet, safe area, so you'll get a good night's sleep here. Cons: * Cost. It was almost $200/nt. I was told it was $160, which was higher than I saw online & the $30+ charges were for incidentals & would fall off in the morning, which didn't make sense cuz there are no mini-bars in these hotels. Turns out they're for all sorts of silly taxes... county, city, state & 2-3 more. I was a bit annoyed at being given the wrong price. There was an older man & older woman at the desk. Seems like he was training her but he wasn't accurate & she kept saying goofy things, like saying the extra charges were in case I brought a giraffe into the room. He'd laugh nervously when she'd joke around, but huh? What are you on? I just wanna go to my room after 10-hrs of driving, hold the jokes & the personal q's, please. After I saw my bill, they also forgot to give me the 10% AAA discount, but it's too late now. * Not a lot of TV channels. It's more like a Smart TV but you can sign into your YTube or Netflix account, if you have them. Good to Know: * The parking spaces are over a median & about 20-steps from the door. I saw an older woman with a full luggage cart moving slowly to the door. They have plenty of handicap spaces right next to the door but they were all taken by afternoon. Fortunately, the elevator is right around the corner from the front desk. You have to pass the front desk or enter through the back door where there's more parking to get to your room. Just an FYI should you be mobility restricted. This was my 2nd stay at this hotel. I was passing through 3-4 yrs ago & stayed & it was equally as pleasant but not as pricey. There are cheaper hotels in the area so if I passed through again, I would try another (I never want to pay $200/nt for any room, especially when I'm just showering, sleeping & leaving), although aside from price, the room/hotel is nice. 3* out of 5. -1* for higher price. -1* for the annoying front desk folks & their lack of correct info. As an aside, I did speak to someone at the hotel's # when I called about my bill to enquire why the $30 "incidentals" charge wasn't refunded & the agent said she'd pass on my slight miff with their customer service & to address training. Will it be done? Who knows, but I'd recommend others do that, too, since online reviews are helpful to consumers but I'm unsure much of this info gets to corporate or the bosses who need to see it.

This was one of the most disturbing hotel experiences I've ever had. When we arrived at La Quinta,…read moreour first room was filthy and completely unkept. We requested to switch rooms, thinking the second would be better -- it wasn't. We walked into the second room while it was still being cleaned, and the cleaner had her child sitting on the bed she was supposed to be making. Not only was that unprofessional, it was extremely unsanitary. Once she finished, we noticed the room was still disgusting -- crumbs everywhere, stains on the bedding and furniture, and the worst part: red splatters on the wall, which honestly looked like blood. That was the last straw. This place felt unsafe, dirty, and completely neglected. I wouldn't wish this stay on my worst enemy. Avoid at all cost This was one of the most disturbing hotel experiences I've ever had. When we arrived at La Quinta, our first room was filthy and completely unkept. We requested to switch rooms, thinking the second would be better -- it wasn't. We walked into the second room while it was still being cleaned, and the cleaner had her child sitting on the bed she was supposed to be making. Not only was that unprofessional, it was extremely unsanitary. Once she finished, we noticed the room was still disgusting -- crumbs everywhere, stains on the bedding and furniture, and the worst part: red splatters on the wall, which honestly looked like blood. That was the last straw. This place felt unsafe, dirty, and completely neglected. I wouldn't wish this stay on my worst enemy. Avoid at all cost

Ravaged a bit by the younger crowds; Did Not deserve or…read moreslightly merit its 2-star rating. It an easy 4-Star no question. Room, w 2 beds was super squeaky clean with superb 4th floor views of the E Prattville area; My expectations were set right; Holds it own vs any Hampton Inn per price & convenience. Hot Bkfst was above avg., props for havin chz omelettes and Fresh creamer. Expected pricing- They gots an open outdoor pool; Get on the Hilton app and rack up the points & free nights. Staff on it, pleasant, and v helpful.

I read the reviews and I was surprised at what people said bc our stay was pretty good. The lobby…read morewas clean and the room was clean. The lobby smelled good and the room also. The room was exceptionally clean and the sheets and pillow cases was really WHITE! The room was freezing, but that was adjustable and a good sign that the air worked. The bathroom was really clean also. They have the soap dispenser that you squeeze but I bring my own soap. I tried calling the front desk to see what time breakfast ended because it wasn't listed on the site and it took 2 tries because the phone just constantly rang. I did enjoy the smart tv and it was cool that the tv said Hello Rodney when we entered the room. We also enjoyed using the app to unlock the door. The hotel itself was very colorful!

Stopped here for the night and it was perfect for our one night stay. In the perfect location near…read moregas stations, convenient stores and tons of places to eat. Front parking lot is lit very well but fills up quick. Have additional parking in back but a little darker. Free breakfast in the morning was amazing! Carrie's cheese grits were delicious along with coffee, eggs, bacon, waffles, cereals, juices & more. Thank you, Howard Johnson!

Stopped in here on our way to Florida. Got a room for $60 on a Saturday night which was a great…read moreprice. Went to our room and there were lamp shades off the light fixtures. Four shades in total. Lights were all unplugged. Went down and they moved us since there seemed to be a issue with the lights. Went to the new room and the cable was messed up. Went back down. They gave us a key to a third room. I went and looked at it but we were tired and decided not to move again. Laying in bed, I looked up and noticed a hole in the ceiling where a smoke detector was supposed to be. Overall the room was clean and the free breakfast was good but there are some definite issues that need to be addressed. We were going to stay here on our return trip back from Florida but they were booked on a Friday night. The price is hard to beat.