Crappy store with nothing but empty boxes in the houseware department because of all the stuff is…read morestolen. Poor selection throughout as it serves a very low end demographic that is the Lehigh Valley. Oh good luck trying to find a register open. You'll have to walk through the entire store to find that one upstairs and maybe two downstairs lol

Employees are super helpful! Great selection of retail items, from shoes to bags to jewelry.read more

I would like to recognize Quinasia at Windsor at Lehigh Valley Mall in Whitehall, PA,…read more for providing exceptional customer service. She took the time to help me find the perfect items, answered all my questions, and was incredibly patient throughout my visit. It's rare to find someone who genuinely cares about helping customers, and her positive attitude made a lasting impression. Windsor is fortunate to have such a dedicated employee. Thank you, Quinasia, for making my shopping experience so enjoyable!

First if I could I would give this place a negative 10. My granddaughter bought a dress for a prom…read moreat Lehigh Valley mall store. My granddaughter is 16 yrs old. I will say this she really should have asked her mom or I to go with her being she is young. She found a dress she wanted however it was to small at the top the zipper would not close by about 6 inches. Well one of the sales people told her a seamstress would be able to help with that. Now mind you my grand daughter believed this girl. I am not a seamstress bit worked most of my life in sewing factories and doing much home sewing. You can not are something that is to small and add to it unless you have the seam allowance and face it you don't have seam allowances that large. I called the store an asked to speak to the manager. I told her that my grand daughter and her friend were in and that I felt it was very poor for a store that wants to be reputable to mislead a young girl as was done. I was told there are no returns. Then the manager calls me a liar saying that her sales people never give names of seamstress. I point blank told her that someone gave the names they were written in handwriting that is not my grand daughters writing. H friend also vouched that the names were given by the sales girl. The manager the called me names and they were nasty she called me an F'in b_ tch. And preceded to hang up on me. I called back and told the manager that I wanted the name and number of her supervisor. She responded that she is the manager and there is no one above her and hung up on me again. I called the Willow Grove store and talked to a very nice and helpful woman. I explained to her what happened and she apologized for the staff at Lehigh Valley. The very nice woman gave me the phone number for corporate and apologized again. I will tell anyone to never shop the store at Lehigh Valley Mall. This stores staff is extremely unprofessional and needs a complete change.​

Love shopping at different Ross stores in the area because each location receives merchandise…read moreaccording to their region. As me how I know this! We walked up to the entrance and immediately noticed 2 ROSS security staff standing near the center desk area. Great to see because loss prevention should be at top of every retailers priority. We showed them our cash register receipts as we left the store. Inside, the assortment of clothing and home goods was mediocre. Many rack were organized into categories and easy to find different sizes within the departments. The staff, especially the head cashier, was pleasant and knowledgeable.

Dress For Less is the slogan and I definitely agree! I shop at Ross often because I definitely…read moredon't want to spend a lot of money on passing trends. I save my money for those classic pieces that last me from season to season, year to year. Here you can always find brands as well as more no-name brands. Especially if you check out the clearance section. It does get picked through I do admit but that's to be expected from these brands-for-less stores.

Boscov's doesn't always have the latest and greatest, but when it comes to department-store…read moremerchandise, no department store in America offers the variety of clean, well-merchandised, and high-quality goods like Boscov's. Their prices are usually below what most people expect to pay in a full-line department store.

2024 All it takes is one discourteous interaction with an…read moreill mannered sales clerk and ALL the best prices in the current retail market can't be overridden. This is a post about the Jr department sales clerk, GAIL, who took it upon herself to negate my price adjustment/return today with her poor attitude and condescending words. A few weeks ago, I purchased several jr clothing items off the clearance rack for $1.99 and noticed the price marked IN RED on the ticket did not reflect on my receipt. 5 pairs of Wallflower overalls all rang up $1.99 except one pair and so, I stopped by the EASTON store to address it with the clerk, GAIL. I explained what happened and the first words out of her mouth were "these are Wallflowers and they never get reduced" followed by "there's no way to give you a price adjustment without seeing ALL the other wallflower overalls", followed by "why do you want to see a manager, she's going to tell you the same thing", followed by "there's nothing we can do" followed by "we don't ink the price in RED" blah, blah, blah. In the meantime, the department manager watched her and let her treat a GOOD customer in this manner and wouldn't share HER name because she didn't say anything wrong!! Who allows this clerk to treat customers this way? The asst mgr arrived and made the price adjustment but not w/o squaring it with the dept mgr first. Unacceptable, GAIL. You need a refreshment course in customer service and interactional training to better address a complaint with a customer.

Service is nonexistent I asked for help with shoes and the young man laughed at me. No organization…read moreand no customer service.

Last month I earned 3 Kohl's cash @ $10 ea. since spent over $150!! When I returned a few items to…read moreCustomer Service that totaled $50 stating I never got $10 Kohl's cash for them, the çlerk deactivated one of my remaining $10 Kohl's cash! So I have No Desire to shop in any Kohl's in the future if this is how they operate now! To clarify. I earned 3 but only received 2, then one of those 2 was deactivated! So it appears they no longer need my business!

I stopped at Lehigh Valley to kill time and explore the mall. From the way it looks, it's not a…read moredead mall but one that is on the borderline of being an active and/or a dying mall. This is one of the biggest malls in Eastern Pennsylvania, covering mainly Northampton, Monroe, and Lehigh Valley County. With that, this mall can be busy. Overall, the hallways look clean and tip-top, nicely lit, and well cared for. The crew works hard to keep the mall in great shape. The selections I find here are typical; many general stores ring a bell, and some you may not find, such as Boscov's. Overall, I'm impressed with what's offered at Lehigh Valley Mall. Will I be back again? When I drive by in the area and have time.

Sad. Truly the sad definition of a mall. I'm not sure why this place gets talked up as one of the…read more"booming" or "better" malls in the area -- because honestly, I'm not impressed. The layout feels dated, and the energy inside just isn't there. A few decent stores keep it afloat, but it's mostly uninspiring, with a lot of empty or repetitive spots. It's not terrible, but it doesn't live up to the hype or to what you'd expect from a regional shopping hub. If you're in the area, it's fine for a quick visit, but definitely don't go out of your way thinking this is some kind of retail destination.

Great selection of merchandise, not always organized and neat due to location of store and shoppers…read morewho pull clothes off hangers and random kids playing with toys mid aisle then abandoning them when their parents call from another department. But, my real issue is that I purchase hundreds of dollars worth of stuff for charities and donations throughout the year and sometimes I have to return a thing or two and yesterday, the clerk REFUSED my return from late June saying the transaction was no longer in the computer. Unless the computer now BLOCK dates past a certain point, I've been able to return in past without an issue. Can someone from corporate reach out and help me with my issue. Thanks. ‍

This Gabes is enormous! It was my first time here and as any Gabes goes it's hit and miss. As far…read moreas coming here on any regular basis "outlook not so good" because my house is entirely too far from Whitehall. I found the store to be very clean and organized. The clearance sections are organized and seem to be sized appropriately too. Cashiers were miserable and unfortunately had zero sense of urgency. I'm kind of accustomed to that and because I love Gave's so much it's something I'm willing to go through. The pantry section is very small and there were lots of empty shelves.

My car had broken down and I managed to get it to the back lot on the MacArthur Rd location. The…read morestore manager was extremely nice and accommodating to my situation and allowed me to keep the car there overnight till I could get it towed. I don't usually buy cloths there, but now I'll stop in for something for winter. Thanks very much!

I'm always down for a bargin.read more

Store manager Brianna and Abbey were so patient and helpful as I tried on many outfits. I called…read morethe night before to let them know I had cleared out my closet and needed some help. First of all, they respected my desire to find a few outfits. It took quite awhile for me (as it always seems to this is just something about me). The service was outstanding. The clothing at Chico's is somewhat expensive in my opinion. For me, I appreciate the discounts and promotions - and they are substantial. I would have liked to see some lined dresses (that just gives my age away!!)

PLEASE DO NOT SHOP at this Chicos location! Unprofessional and tacky is not even close to how bad…read morethis staff is. I arrived on a Monday...no one in the entire store. Everything on sale, and I had a coupon. I was ready to purchase many items needed for an upcoming trip. I nicely asked the 2 salespeople at the desk if I could make an even exchange on an item (with ALL tags in tact) that I needed in a smaller size. One woman said "I'm not the manager, and you have to ask the manager", who was standing directly beside her! The manager was eating a sandwich as she looked at me in a very condescending manner. She asked me to repeat my request. I nicely repeated my request (even though I knew she heard me, but I also work in retail, so I wanted to be gracious). As she continued eating her sandwich behind the service desk, right out in the open, the manager tells me she cannot accommodate me. All while holding her hand up in front of her mouth as she spoke and did not even use a napkin. The manager said she will only accept a return within 2-3 days. (Like what??) I thanked them and then immediately left because I just could not stand to give my money to that store after this interaction. The manager took another bite of her lunch (like use your employee room to eat your food!) and didn't even look up at me again. These women were beyond uninviting and rude! No wonder the store was empty with zero customers.