Took 3 hours to put in new oil and new drain plug. Guys were talking most of the time.read more

Careful for being overcharged. They didn't call me to tell me how much it would cost and they added…read morework without telling me. Three separate people in town have told me to avoid this place. Go to the tire place North of town instead.

So very nice and efficient. Got us all fixed up and scrubbed the headlight covers! Also was up…read morefront on something they couldn't get done for me because it just wouldn't be right . Super honest and will absolutely go back!

This shop is amazing! My daughter is several states away from me in Sioux City (I'm in Indiana)…read morewhen she needed her car repaired she went to Tott's, they took such good care of her. They fixed only what was needed, go the car repaired quickly and for less than I expected. This place if amazing.

Stopped in for a turn signal bulb. Rang bells for parts department 3 times and waited for over 5…read moreminuets nobody ever did show up. Guess the 5 people in the next office over were to busy talking to see if I needed help. First and last time I stop here or consider them for a different vehicle.

Great job my truck broke down on 20 and they came and picked it up and they took it to the mechanicread more

One week and hundreds of dollars later a single heating issue remains. Being new in town and not…read moreseeing many reviews on shops around Storm Lake I decided to bring my car in to have a heater issue looked at on my 87 accord. Heater core valve was stuck and simply needed to be unstuck. The staff was very short and not very welcoming but that's the usual it seems with these mom and pa shops around here. After calling a few times during the week, only to be told that it wasn't ready and "we'll call you back", I finally got a call to come pick up my car. As winter was approaching I was excited that this vehicle was going to blow warm air. Boy was I wrong. The tech gave me a rundown of the work that had been done and went on to show me that indeed the heater was working, but only about 30% of it and he said as the car warms up more the heater should get warmer. Never did it get warmer. It only got worse. The car blew semi warm air for a minute at the shop and from the same night and on it feels like the AC is on at all times. Seems like I left the shop in worse shape. Wouldn't recommend.

It was 4:55PM last Friday night. I had stopped at the Sheldon Plaza after a long day at work to gas…read moreup on my way home to Spirit Lake 50 miles away. I start the car and attempt to shift my Ford Fusion into gear. And...the electronic shift malfunctioned and wouldn't shift out of Park. Sh*t ! In desperation, I called Drenkow Motors a mile down the road hoping and praying someone was still there...Mike answered and gave me guidance remotely as to what to try to resolve the issue. When that didn't work, he volunteered to drive over to the Plaza and see what he could do. After trying several different things, he called a towing company he knew and offered to let me use the company car he had used to get to me until his technicians could diagnose the problem on Monday. I was shocked with this outstanding display of customer service ! On top of this, expecting that they would need to replace the entire shift mechanism for $500 or more, they found that they only needed a small part to fix it. Impressed with their honesty, I had them do several maintenance items that I was planning to do later, probably somewhere else. The support of Todd and David in their repair shop was professional and very supportive in checking everything and only doing the items that needed attention. I returned their loaner and picked up my car today. The work was excellently done and the pricing very reasonable. Drenkow is now my go-to auto repair shop as their version of customer service and competent technical repair blows the competition away !

This is a great local auto dealer, the best of what a small town has to offer. When you come to…read moreVollmar Motors, you are treated like family. The service starts with the sale and continues on through necessary service. Expect a phone call from the owners themselves to tell you what's going on with your car when you take it in for a problem. The staff is welcoming, friendly, and (understandably) busy - which is a great testimonial to the quality of this dealer.

Superb service, I've been going over and over for years. Always friendly and on time. Best garage…read morein Storm Lake

Background: We were on our way from NW Iowa to Memphis for the Liberty Bowl on 12/28/2923. After…read moredriving about 60 miles our car's radiator "bit the dust." The plastic nipple that connects the coolant hose from the radiator to the engine block broke off spewing ethylene glycol everywhere under the hood. I immediately took out my phone and started looking for a repair shop in Storm Lake...the closest big town. I gave A&A Automotive a call and spoke with Gene. While on the phone, Gene check with several parts distributors close by. I was thinking, "Better get a room for a night or 2. Where are they going to find a radiator for a 2014 Subaru Outback nearby? Oh, and kiss those Liberty Bowl tickets goodbye!" Gene came back on the line an told me he found a radiator In Storm Lake! He gave me contact info for a towing outfit (props to Tyson at Storm Lake Towing!) The car was towed to A&A and 3 HOURS LATER we were back on the road! Amazing!!!! And, reasonably priced, too! Thanks to Gene, Nate and Adam at A&A Automotive for making a bad situation the best. BTW, made it to the game. Unfortunately the Clones lost. 5 stars!!!!!!!!!!!!!! If you are in need of auto service in Storm Lake, look no further than A&A!

These people have done nothing but given us excellent service! No haggling, no deception or…read moreover-charging! They have let us know ahead of time what we were gettin ourselves into. I believe it's a Christian owned business an that may be why they're plain honest and fair in their dealings. They do work on foreign vehicles which is a nice little added bonus. I recommend them to family and friends any time there's a vehicle issue!!