Progressive Called Sharon 5 times on Monday 2 2025…read more Josh Parish 401 3788034 Carol Robin I highly recommend JL MASSA the owner of this business. He was extremely accommodating after my incident. He has extensive knowledge working with different vehicles . Lidia and John are always pleasant and the work is always top notch with premium results . J L MASSA is the best place to have all your repairs completed. They have my business always. John was completely honest and compassionate after my incident. Thank you John and Lidia for your exceptional service! Carol

This is the only shop I would bring my vehicles to! John is meticulous with his work and his staff…read moreis highly trained! I use this shop for all my mechanical as well as cosmetic needs. My car and jeep are always running smoothly and looking fabulous because of JL Massa in Ludlow! Keep up the great work John!

Great customer service and craftsmanship. Fonzy and his shop do an amazing job! They were able to…read moredo everything requested.

My neighbor backed into my truck accidentally and I visited Fonzi for his quick estimate and…read moreservices. Service was completed in less than 24hrs and also provided a quick detail of my vehicle. Excellent job as always. Keep up the great work!

DO NOT COME HERE. DO NOT TRUST THESE RATS WITH YOUR VEHICLE. Went in for a frame patch and while…read morethe work was completed sub par, they damaged the roof, tried to cover it up with tape and denied any responsibility and threatened/discouraged to fight any legal action. Very slimy establishment and only in it to scam and get as much money from unsuspecting victims. Little to zero paper trial and no contract to sign when submitting a vehicle in for service. Unprofessional and will hope nobody else falls for their trap. There are plenty of other reputable shops to care for you.

It's been a few months since we left our truck at this crap hole. Check your mileage if you are…read morecrazy enough to let them touch your truck! They kept finding more and more reasons to keep my vehicle and it had just under 100 miles driven! I think they used my truck like it was theirs! Very good at twisting it so everything is your fault. I can see why the chick isn't there anymore. Shop smelled like weed. Not who you want working on your truck and your safety! It's just the convict Les and some dumb kid. The chick isn't there anymore. and NOT "woman owned".

My Tundra was side swiped in the parking lot while at Work…read more Front wheel panel and door crushed and huge scratches. Nesco fix it in a timely manner and the body and paint are PERFECT. Like nothing ever happened. They are very Professional and will even take care of arranging a rental. Highly recommend.

From the owner: Nesco Sales Inc. is a complete auto body center specializing in repairing collision damaged…read morevehicles. We have been committed to providing the highest quality auto body repairs and friendly service to our customers for over 30 years. Call us today!

Rick does great work! Loved working with him. Very friendly and prices are good. Will go back again.read more

From the owner: We do quality restorations at a reasonable rate.read more

The owner was very pleasant.. He explained everything very well.. I got my car back at a timely…read moremanner.. I was pleased with everything Very good people. Honest. Also paint cars very well

I had been in the collision repair for 25 plus years, I…read morehave become a full time artist since and was in a accident in my Jeep, ughhh right?..... why me right? Nope! turned out to be a positive! I will say this..... I have managed auto collision centers at dealerships and managed six to ten employees, I have seen a lot of bodywork, a lot! I walked out of my house this morning after picking up my Black Jeep and was stopped in my tracks! The work was and is impeccable! Makes me want to have the rest of my truck painted! Danny and Debbie O'conner are the only choice for repairs. I am thankful they had fit in my repair as I could see quality is always busy. I did Not just find a amazing business but was fortunate enough to have a great new friendship. To go anywhere else is your loss. Thank you again Danny And Debbie O,conner!

I have been going to Rick's for years and have always been happy with their services. It is a…read morefriendly environment, and the staff is consistently courteous and professional. I highly recommend them! I been taking my daughter and her friendls vehicles there also. If I'm in Killeen area I will pay extra to tow my vehicle to his shop.

Never been to a business with more hostility then this Autobody...Beware!…read more I realize after reading reviews that many customers similarly have shared this experience. Among other issues, these guys are happy to make you promises they never intend to keep just to shut you up and move you along. If you dare to be straightforward and ask them what happened to the promise when they don't deliver, they will jump all over you and heighten the situation to an argument where all their goons come out of the woodwork to argue you! Apparently when you've been around for a while you don't care how you treat any customers and that's a huge part of why reviews should be written. They are undoubtedly the all time champions of arrogance. I've seen and heard about poor business practices happening down there to several people aside from myself and it's seems like they're strangely against policy to just keep their word about following through with insurance claim issues. It's painfully obvious who they actually work for and who they are pandering to and it's not their customers! Watch out for the game they will play where they keep you in the dark about your auto claim questions (covered items in question) right up until the point they are ready to hand you your keys. The hope on their part being you won't have the either the balls or the energy to call them out on their shady business practices.. The last time I went there they never once called me with an update on my vehicle even after multiple calls on my end for updates on the situation and a promise from my ricks adjuster that they would inform me about a covered item from my insurance company. They never did however and ignored it completely! Even when the vehicle complete date went a week over their estimate they never called to inform me of any issues or reasons why it was delayed. It was "too bad" it's was just an estimate. It's a real "fuck the customer" attitude down there by the majority of the staff. A far cry from how it was many years ago when Rick was more involved.. They are now the McDonald's of Autobody's and your order is predictably never gonna be right! God forbid you stay on them and you call to get some clarity on the situation all you get is excuses and justifications as to why they don't need to keep you in the loop! Really bad business practices in that place and after a few bad experiences in a row, I wouldn't go back. Plenty of shops out there that would actually appreciate your business! Caveat emptor!

This shop is amazing. Brought my truck in for repairs and I'm absolutely thrilled with the results…read more Everyone is super nice and friendly. My truck looks amazing. Would definitely recommend them to anyone who needs auto repairs done. They definitely went above and beyond.

One of my vehicles got scratched up to the point it couldn't be buffed out. My insurance company…read morereferred me to Robert's for a review and quote. They made the process super simple. All the damaged panels had to be repainted. They handled working with the insurance company and really made it easy for me. They quoted a full week for the work and it was done in just under that. The quality of the work they did was top notch. I would highly recommend them!

I had a fantastic experience with Auto Werks! They scheduled my appointment fast after I got in an…read moreaccident, worked with my insurance company and communicated with me during the repair process with a text system. Everyone who works there is kind, talented and helpful. I really enjoyed working with them - and my car was repaired perfectly. Thank you!

Had my car repaired and inspected at Auto Werks and could not be more satisfied. They treated me…read morelike family! They handled everything with my insurance company saving me the headache. Once done my car looked like new!!! I won't take my car anywhere else for repairs and I recommend them to anyone needing bodywork. Their accident repair is the best! Thanks Auto Werks!