It was a pleasure to work with Ian. As soon as I submitted my request in Yelp (around 8 at night),…read moremy phone rang. Being a little old fashioned, I appreciated the personal touch. By the next morning, we had locked in an appointment for the following day. Ian showed up as promised. He wasn't bothered by our dogs and went right to work on the plumbing issue. Very quickly, he came up with a couple ways to diagnose/fix the problem. I chose to go with the option that started with the least cost and repair and allowed us to step-up the repair as needed. We are very pleased with the service that Ian provided and plan on contacting him in the future!!

Twice called about additional work. First time gutter…read morediscussed but he is busy but he never followed through with follow up call for setting up appointment with him. Second time needed additional roof repair . Not warranty but a new job. Answer cannot come out to look for two months busy . Just the facts .Not five star now in my opinion .

I highly recommend Roofing Contractors LLC. Jose and his team were awesome. His pricing was very…read morefair; considerably less than the more high-overhead competition. Just as important, his estimate was right on. No upcharging, hidden charges, or other gimmicks. He stuck to the contract as written. His crew started work as promised and completed the replacement of large complicated roof within two days. He used Certainteed Landmark Pro shingles. I should be good the next 3 decades.

Had a roof repair needed on my mobile home, and I was considering a deck replacement at the same…read moretime. Tim with JOT made all of this happen with a very short lead time, and a small schedule, all for less than my budget. He shows up on my schedule when I need him to look at something. The workmanship is top notch, and he answers any questions I have with speed and accuracy. I won't hesitate to use them again, or to recommend them to my friends and family. Thanks for a great job!

UPDATE: I encourage everyone to file a complaint with DCRA…read more It's simple enough to complete online. Original Review: I would never use this company for any services ever. I paid for them to replace a flat roof and repair damages caused by the water infiltration including patching where water may enter in the future and patching/replacing sheetrock and painting that was done. I also paid for them to notch, punch, and hang doors. Jenny (owner's wife) submitted a quote after Tim (owner), outlined the work and the materials in August, I paid a deposit and work began in September. The issues immediately started. Tim walks the site for the quote but is rarely if ever found on site to review materials or quality of work. They quoted me for materials that I paid for, and used INFERIOR materials. After I confronted Tim, he lied about the materials, I had to remind him that my boyfriend in fact was an architect and knew that the material in the pictures (I asked for status pictures at EOD) where not what was quoted. He never rectified this issue. My boyfriend and I had to walk the roof and have the workers fix quite a few issues that were scoped out and discussed as a part of the work including a CLEARLY distressed chimney that would have allowed for water penetration upon ANY rain. The roofers had to come back 3 times for the issues to be resolved. Tim? Once. The work inside of the house? Still not done. There are gashes in doors, My ceiling? covered in gray primer for THREE months and counting. Door frames? Split, cracked, and not fixed. I have called. I have attempted to reschedule. I have sent emails. Texted pictures and STILL have not heard back from them. Tim's preferred way of working is to have you the customer GC and quality check the work - because he is not able to or willing to do so. In fact, he attempted to blame me for not correcting the work in real time, as if I am the foreman. You're better off getting a bunch of "handy men" and throwing them in a room to do the work because that is effectively what Tim does. They will promise you the moon, and at the end of it you will have wished you never even asked them for the quote.

If a zero-star rating were available, I would assign it…read more This company presents itself as a Christian-based organization; however, our experience did not reflect the values they claim to uphold. We engaged TYL for restoration services and encountered serious concerns regarding their performance, communication, and handling of our property. At the outset of the project, our home was left unsecured during the removal of our belongings, creating an immediate risk to both the property and its contents. Upon return, many items were either left unprocessed in their original packed condition, returned wet, improperly handled, commingled with items belonging to another household, or replaced with items that were not ours. Additionally, a substantial portion of our personal property appears to be missing. Communication throughout the project was inconsistent and, at times, entirely absent for extended periods--particularly following significant issues. When contact was made, it was exclusively through staff members rather than company ownership. Notably, several of the employees we initially worked with are no longer employed by the company. Despite these deficiencies, the company has attempted to pursue payment and legal action for services that were not completed in a satisfactory or professional manner. Based on our experience, we strongly advise others to exercise due diligence and caution before engaging this company.

For your own mental sanity, please find another company if your insurance assigns you here for home…read morerepairs or if you are looking to do work on the home. When we brought up issues in the home we were told (and I quote) "We are a restoration company, not a renovation company" - essentially alluding that we should be grateful for that the work they did, even though it wasn't complete. We were assigned TYL for a house fire that occurred about a year ago and it has been the most stressful and difficult process, and TYL made it no easier. I'll add a link to a Google Drive folder with screenshots, photos and videos of our experience. For now, I've attached screenshots from my record keeping of things that were wrong in the home in May - mind you we moved back in March When they first come, they make it seem like it's about to be this fantastic process and that everything is going to go so smooth. But if it wasn't for the fact that I kept meticulous documentation and held them accountable, our house would've been half finished. The fire in the house started in August and they didn't even get started building things until maybe Oct - They said it was because they needed to get things approved and together. But even then, throughout the winter months, there would be weeks where nothing would be taking place and the house door would be open then because they originally told us March is when we would move back in once March starts approaching, you see them working at all hours of the day. Like if you were really spacing out your work correctly why are you in my house at 2 AM on a Wednesday in February? Then once we finally move in, we see things like the doors frames uneven, they took off a wall and didn't replace it, the porch isn't finished, windows are missing screens, the wood on the door is ripping apart (they refuse to take responsibility for it to this day) And worst of all when we moved back into the house after giving them our furniture, clothing, items that we care about for the last six months - Everything is still covered in soot and water. None of the items were cleaned and we ended up having to clean what we can and wash all of our laundry by ourselves. We threw away a good chunk of our items because they were water damaged, moldy, etc. from sitting in boxes for months untouched. and even to add insult to injury in the beginning, Even to this day as we approach the one year, there's still things that are not done in the home, and I repeated myself so many times to the project managers (We've had two and both of them refused to come onto the site and take a look at things after the contractors worked on it, won't believe us when we tell them that something's not working right, and even when there were serious things going wrong in the house, they refused to come until we paid the deductible (Which we sent immediately, and even then they still took two weeks to respond. I then told them that that's not good project management. The same way that you would tell your job when you go on vacation you need to tell your clients as well )) something as simple as the soap pump that they installed not working, they refused to fix it. They kept telling us that we're doing something wrong and every single time we show them that it's still not working. Honestly, the list goes on. I should've known that this would be a chaotic experience when they refuse to bring dehumidifiers into a home that was flooded with water after a fire. From having to chase behind them to make sure the house was adequately, put together, to coming back after six months to realize that all of our items in the house we're still covered in smoke and soot and just sat in a warehouse for months without even being looked at, to still having things in the home, not working correctly to this day - TYL Has done irreparable harm to my mental health, my piece of mind as well as my family's, and I can only hope that the work they did on our home doesn't fall apart or devalue the property.

Great work and good value will always call them when I need anything done! my gutters were very bad…read moreMarlo did a great job getting them cleaned

I am always a bit skeptical when hiring a contractor to do a job, as I have had numerous bad…read moreexperiences with numerous different companies, so I feel that I am a bit skeptical when dealing with contractors until they are proven to be honest and respectable. Marlon and his team were tasked with a HUGE job, spanning through the entirety of the whole house, and including numerous drywall patches, electrical fixes and installations, and some plumbing. Marlon not only did a phenomenal job with EVERYTHING we asked for, but he did it for a very reasonable price. Marlon and his team were on-time every day they came out, were very productive during the time they were here, and communicated with us every step of the process for the 4 days they were here. Additionally, they cleaned up after themselves very well at the end of each day! I feel that Marlon is an honest, hard-working, knowledgeable contractor with a depth of expertise in numerous different areas. I will definitely be directing any home projects to him if they are outside of my own scope of comfort, and I would confidently recommend him to any of my friends, family, and strangers who are in need of a good, solid handyman/repair man/electrician/other.

We have been using Handy Girl for 15 years to do repairs, new lights outside and inside, pluming ,…read moredrywall, new water tank, oven and dish washer, fixed the roof, replaced the deck and railing, re-screened the porch, you name it, they have done it. The workers are polite and ready when they come. If it is something dumb she will tell you how to fix it yourself, been very happy with the company

In an attempt to help others, providing a quick review in response to my phone call to this…read morebusiness. I found the business here, via Yelp. Noting the business name and the description, I thought I was calling a handy girl. They are a licensed contractor - yay - but really do not do handy work. It sounded like I may have offended the person who answered, as the work I need done includes hanging wainscoting and a owner's suite bathroom refresh. After describing what I wanted, I was then told, "I am a licensed contractor. You need a handyman." My one star is because (1) the person who answered was rude/rough with her response; (2) after giving me the, "I'm a licensed contractor..." response, she then told me she was booked until mid-November....why does that matter if my work is too menial. I refuse to beg someone to take my money.

Overall, I think Executive Improvements did a good job. I was happy with the final outcome of the…read moreproject in terms of functionality and look. Pros: - PM Jonathan was very communicative and easy to work with - Final work quality was overall good with no major functional issues - Speed to start and finish the project was very fast - Ease of working through Executive Improvements via Home Depot Cons: - Design process was arduous, requiring two very lengthy screenshare phone calls that I would've preferred be more turnkey or asynchronous - Lots of points of contact involved from the initial estimator, to the designer, to the PM, to the day-to-day crew chief - On the ground team did not speak English and was difficult to communicate preferences to without going through the PM - Minor flaws with fixtures were not noticed by the onsite crew and required followup; even upon replacement the materials from the supplier were not totally free of deficiencies, which is more of a supplier issue but still somewhat frustrating - Cost was competitive but seemed like more efficiencies in cost could be found; for example, there were several days where one of the crew members spent most of the day on his cell phone sitting in the corner of the room, and there were also a lot of leftover materials - Team did not put up dust protection, which led to a LOT of construction dust throughout my home - Team could have done a better job with cleaning up debris and dust from my garage and driveway

I highly recommend Doug, Ryan and all of Executive Improvements for any home improvement job you…read moreneed. I was searching for a company that could help out quickly. My dad suffered a massive stroke in Oct. and spent 3 weeks in rehab. We needed to find a company who could give my dad an accessible living area on the bottom floor of his 2 story house. Ryan and his crew turned a SMALL I mean tiny bathroom (the door was only 22 inch wide!) into a bathroom that not only looks bigger but somehow has more space, and looks like it should be in a magazine! They had creative ideas of how to make it work for my dad. My mom wanted CHEAP. (I wanted safe). EI delivered on all aspects. Well, they weren't cheap- it was a big job. BUT they totally worked with my mom and stayed in the budget she needed. My dad's bathroom is amazing. The attention to detail in the tile work was nothing short of stellar! The paint job in the bedroom and bathroom also meticulous and flawless. The guys from EI did a bunch of other odd jobs around the house for my mom including installing stair rails, replacing faucets and mounting tvs. They were so great to work with! Even if there was an issue that came up they were easy to talk to about it and they resolved it quickly. Example: Ryan my mom hates the kitchen faucet. ryan: ok no problem we will get a different on. That's how easy it was. I trusted them in my parents house and with my parents house!

Had David come out for an estimate on March 6th. Told me to wait a few days for it, which was…read moretotally expected. Well March 14th rolls around and I haven't heard anything. No texts, calls, voicemails.. I sent Jen a message and she was very nice and responsive saying it was completed and they just needed my email or phone number to get me the estimate.. Well here I am on the 23rd of March and still haven't heard a word. Very unfortunate, looked forward to working with this team.

Amazing professionals who go the extra mile in whatever work you use them for. I have used them…read morefor cleaning, handyman work, painting and some yard projects. Great to work with!