1. Marines Service Co.

1. Marines Service Co.

0

Manassas, VA

Marines Service Co.

4.5 (790 reviews)
Open 7:00 am - 5:00 pm

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Response time

50 minutes

Response rate

100%

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Reviews With Photos

crimp work in the front pipe, solder in the back is old
Thant A.

I asked for quotes from multiple companies for a small plumbing job. I had two DIY poke-a-hole saddle valve lines going to a humidifier and fridge drinking water. They both were clogged from mineral build up so I wanted proper stop valves and pipes installed and get the saddle valves removed. The quotes I received had such a wide gap! Some companies looked super professional and for that, they asked a lot! Some were one-guy operations and I couldn't tell if I'd have leaks the next day. Marines Service Co. plumber was right in the middle both price-wise and professionalism-wise. I cannot speak for the entire company but at least the plumber scheduled to me was pretty new. I'm still giving it 5 stars because the job was done properly - no leaks. There is a 2-year parts warranty and a lifetime craftsmanship warranty so that alone deserves a 5 star already. Most companies came by to offer quotes and left. The guys giving quotes and the actual plumber are usually different. The Marines Service Co. plumber gave the quote and said he could finish the work in two hours starting right away. I had no other reason to delay as the price was fair. The company doesn't deserve me docking any stars for it but the plumber installed different types of stop valves. Check the pictures. I told him I wanted the same look. He said those were all he had. It didn't look like a big deal then but it's now triggering my OCD. They need to match! I have the option of replacing it myself now that the main pipes are crimped, sure! But that'd void the craftsmanship warranty. I might end up replacing it but for now, I don't want to mess with shutting the water off, draining the entire house, and working with leaking water so I'm going to have to leave it as is. Heed my lesson, please. Get them things to match the first time!

Omar A.

I requested a quote to install an electrical generator connection. The company sent Victor to assess the job and provide the estimate. After I approved it, we scheduled the work. Victor completed the job impeccably--his work was clean, professional, and matched the quote perfectly. I've read reviews for other companies where customers were surprised by hidden costs, but there were no issues here. I will definitely use this company again.

New faucet

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6 months ago

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Steven T.

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7 days ago

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26 days ago

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1 month ago

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Team Marines T.

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8 months ago

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Steven T.

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1 month ago

Some concerns about price, & logistics, but the actual work was done well and fast. Also the electrician was very courteous and friendly.

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Steven T.

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3 months ago

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Steven T.

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2 months ago

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Steven T.

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2 years ago

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Steven T.

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2 months ago

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Steven T.

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7 months ago

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Steven T.

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11 months ago

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Steven T.

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1 month ago

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Steven T.

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10 months ago

Im too far out to check in but Marines came to my house to assess the area to put in my two new toilets! I can't wait.

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Steven T.

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1 month ago

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Steven T.

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1 month ago

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2 months ago

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Steven T.

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5 months ago

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Steven T.

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1 month ago

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Steven T.

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2 months ago

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Steven T.

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2 months ago

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5 months ago

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8 months ago

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Steven T.

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3 months ago

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Steven T.

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2 months ago

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Steven T.

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4 months ago

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6 months ago

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9 months ago

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Steven T.

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2 months ago

Sylvester the plumber was on time and was very qualified. He replaces a leaking valve less than 30 minutes. His price was very reasonable.

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Steven T.

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10 months ago

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Steven T.

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6 months ago

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Steven T.

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6 months ago

Awesome service. Arrived on time and performed quality work. Very professional technician.

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Steven T.

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3 months ago

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Steven T.

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11 months ago

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Steven T.

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7 months ago

Great service and communication on the project from start to finish. Highly recommended. Thank you!!

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Steven T.

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1 year ago

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Steven T.

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8 months ago

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7 months ago

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1 year ago

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3 months ago

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Page 1 of 20

Ask the Community - Marines Service Co.

Do you work on wells in S. Stafford?

Hi Donna, yes, we do work on wells. Especially in the Stafford area.

Do you service Montgomery County, MD?

Hey Zen, unfortunately, we do not service Montgomery County, MD.

Do you service Washington, DC?

Not at this time. Right now we only service Northern Virginia.

View All 8 Questions

Review Highlights - Marines Service Co.

Not only were James and Elijah both skilled and efficient at their jobs, they were also polite, kind, and respectful.

Mentioned in 60 reviews

Read more highlights

F H Furr Plumbing Heating And Air Conditioning

F H Furr Plumbing Heating And Air Conditioning

1.7
(763 reviews)

I'm updating my review to cover my experience having FH Furr replace an existing HVAC system in my…read moreDistrict of Columbia condo. This review focuses on the installation team's workmanship, issues encountered, and the company's responses--or lack thereof--when addressing these problems. Generally, their technicians have been helpful, which is why I rated them two stars; however, service quality varies depending on who you get. The main concern lies with the quality of installation. I chose FH Furr to install a new unit in January 2025, after sales representative Mike Miyasato quoted me and assured all work would meet code and FH Furr standards. They even provided a "Guarantee" certificate outlining warranties, and an install manager (whose name I don't know) assessed the project and confirmed the quote--which, in hindsight, was likely for a unit larger than necessary for my space. That mistake was partly mine, but not the focus here. The installation team, led by Xuan Pham, completed the job in one day but left my bathroom--the only one in the condo and where the air handler is located--in a messy state. It seemed they made no effort to clean up debris or drywall dust. While I don't have a photo of the initial mess, photos attached show what they left behind in the ceiling. I had to clean up myself so my pregnant wife and I could use the bathroom. The next day, contractor Robert "Lee" Cramer handled the drywall and painting but left a large hole near the return vent and failed to paint the ceiling, as seen in attached photo. He said his task was only to "prepare for paint," even though the invoice included both drywall and painting. I ended up buying supplies and painting the ceiling myself. About a month after installation, in late February 2025, another problem arose that required technician Kevin Pineda's assistance. According to the invoice, he found the disconnect wasn't fully inserted, preventing the outdoor unit from running. Once fixed, the system worked properly. By May 2025, as the weather warmed, condensate from the unit exposed further installation flaws: the drain pan leaked because it wasn't properly leveled and lacked a float switch. Both issues are documented in the invoice excerpt shown in attached photo. I later learned a float switch is required by code and standard practice when installing a unit above living spaces. To prevent damage, I set out a bowl to catch leaks and requested service. Technician James 'Ruffin' Price diagnosed the issue and escalated it to management. I was told repairs would come quickly. Documentation of these findings is in photos attached. Soon, an install team member returned and insisted the drain pan was fine, dismissing the prior technician's concerns. On June 6, 2025 contractor Mihaita Morovan repaired and painted the damaged drywall (photo attached). Unfortunately, the problems didn't stop there. Less than a month later, as summer temperatures increased, the unit began leaking heavily again, resulting in multiple wet spots and visible mold growth on the ceiling. It took several calls--and even a legal threat--to finally get a response. Technician Thomas Edwards came out, listened to my concerns, properly fixed the drain pan, and wrote up a detailed report while promising to escalate the issue at their quality control meeting. His documentation and related photos are attached. Within weeks, another contractor repainted the water-damaged ceiling but didn't remove all the ruined drywall, so paint soon peeled and chipped. I eventually completed the repairs myself and am relieved the unit has caused no further harm to my condo. Overall, this experience did not match the warranties and guarantees FH Furr promised. The countless hours spent contacting the company and missing work for technician visits hurt my family financially. This ordeal has left me unwilling to use their Gold Preferred Partner Plan for maintenance, even though it was part of my contract. At this point, I want nothing more to do with FH Furr, and I cannot recommend their services.

So, I first want to start off by saying that every single technician/expert that has provided…read moreservice to us has been FANTASTIC! Fullstop. This review is based on recent experiences with customer service representatives/admin folks. So it was during calls to the main number, and we reside in Virginia. We recently had a very expensive repair for a hot water heater that severely damaged our circuit breaker box. So the techs came out, did their thing and were phenomenal. However, in order for us to submit the repairs for reimbursement with our home warranty company, we require an itemized invoice. As per the egregiously rude phone reps we have encountered, there is a company policy against itemized invoices. Like, WHAT!?! I have never experienced anything like it in the history of working with service providers. There is always an itemized invoice. However, that in itself is not the issue. First, my spouse spoke to someone who said that it is only possible to obtain by escalating to a manager. So we waited and attempted to follow-up. Each time after we both tried to follow-up, we encountered some of the rudest, most unprofessional individuals on the line. Not to mention, AGAIN, how does it make sense that you are doing work of this magnitude and cannot produce an invoice that breaks down parts and labor!?! I am certain that this isn't the first time in history that the company encountered this kind of request when customers are dealing with insurances and warranty companies. It is wholly disappointing, when you consider that the individuals in the field doing the labor intensive work can be overshadowed by the policies of the company. I literally have no idea what to say at this point, but that we will be transitioning to Michael & Son's or another provider. Because who wants to pay this kind of money to be mistreated on the backend for something as simple as an itemized invoice. Such a shame!

Marines Service Co. - plumbing - Updated July 2026

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