We stayed here because my father had back-to-back appointments at UAB/Kirklin Clinic & it was super convenient for that purpose. Room was nice, but humid & smelled damp. No sign of mold or anything. The staff was extremely helpful & pleasant. Since we were on a mission this trip (doctor appointments), we didn't experience anything nearby but it seemed convenient for other downtown activities. FYI: the hotel doesn't have its own parking lot, you have to use the 4th Avenue Parking Deck, which is shared by UAB & whoever else. It's one of those where you get the ticket upon entrance and you take the ticket with you. Before you leave, walk up to the machine by the elevators on Level 2 to pay, then you can leave. You might also have the option to pay when you leave but when we were there, it was not an option. read more

We had reservations to check in on Monday for early Tuesday doctor's visit and surgery on Wednesday. Ended up being admitted to the hospital at home on Sunday and was told it was not safe for me to travel by car to Birmingham. The medical decision was made early Monday that I would be transported by ambulance and admitted directly to UAB cardiology intensive care. I called to cancel, explained I was admitted to the hospital, but I was charged $255. I admit it was late notice but it was out of my control. I doubt the room went unused, so they got paid double and I get penalized for being too ill to travel. That's a lot of money for someone on a fixed income that's facing 100's of thousands in medical expenses for a life saving surgery. I'll need additional visits to my doctor but I WILL NOT by staying at Marriott. They got the last of my money. read more

The parking situation is very confusing and not very conducive if you're not going to the hospital. They share the parking deck. The room itself was decent. The bathroom was subpar. The shower drain was clogged, which was disgusting. Fine for a one night stay. read more

The location is ideal if you have a loved one at UAB. However, because of that, I believe they take advantage of people. The location makes up for it. There are homeless that loiter and hag. Also I have been there a total of 18 days, 2 different rooms. Left a watch charger in one, an 18 in fan in the other but housekeeping "didn't find them". I know i should have ensured i gathered all my stuff, but they should be honest!!! That ruins it. read more

Have had several stays at the Courtyard by Marriott Birmingham Downtown at UAB. Prices reasonable, Rooms decent, Staff helpful and accommodating, Hotel was clean, and convenient to the hospital. the only complaint is feeling unsafe on our last visit (Jan 2026) The doors do not lock until late at night, and then you have to use your key card (which is good, may need to lock the doors earlier then 11-12 pm)and with So many people in and out of hotel. Not knowing if they were guest or just random people off the street. Staff changed shifts and don't know who is coming or already checked in .Was approached by several homeless people in front of hotel, asking for money or cigarette. There are too many places in the hotel for people to hide in if they want out of the weather and never be noticed or questione. read more

Stopped in after a long day of waiting at UAB hospital. My husband I decided to just grab a drink and a bite to eat so we just ran across the street to the Courtyard Bistro. They have a limited menu but a pretty nice bar. I opted for a margarita and my husband grabbed a bear and a cocktail. The worker was Brittany, so pleasant, made us a great quesadilla and chicken wings and the best fries. The next time we have to stay at UAB for an extended amt of time we've decided we'll just get a rm here, but this would even be a good place to just stop in for a drink with friends after wrk. What's good? Clean, pleasant and friendly service, good drinks. What's not so good? Upgrade menu just a tad. I recommend. read more

Unlike the usual three story Courtyard, this one is a high-rise. Not that this makes any difference in quality, it's still the same room layout with comfortable bed, large flat panel television, mini-fridge, wifi, coffee service. Bistro in the lobby that has breakfast and dinner. No free breakfast, because that's not how the Courtyard program works. It's the location that loses points for me. I had a room on the fifth floor facing the street, so it was sirens until I fell asleep at 11pm. Oh, and the rescue helicopter that landed and took off that made some noise. Not pleasant. read more

Courtyard by Marriott Birmingham Downtown at UAB - Courtyard Birmingham Downtown at UAB - Hotels Near Me - Birmingham, Alabama

When you get to a hotel room late at night you walk into the room and the bed has clearly been slept in there's a problem. I was told that there were no more rooms the hotel was sold out. a maintenance worker came up and confirmed that bed appeared to have been slept in. The third-floor small like marijuana if you don't mind that ask for the third floor. Shortly before midnight a maid came in and sprayed some disinfectant in the hallways and the room. They were very kind however the problem remained that somebody had slept in the bed. I went downstairs And told the front desk clerk that I know that not everybody has checked in even though it's midnight so he gave me a different room in the meanwhile they can go clean that room 331. the next morning I went down to speak to a manager because I was told that he would be available at 9 AM The management here is clearly too busy to come out from the back room. My recommendation stay anywhere else. read more

I've stayed at this hotel twice, mainly because Courtyard by Marriott is a preferred vendor for the company I work for. During both visits the rooms were clean and up to date which is always a plus. Being that it's next to a hospital expect a lot of outside noise. On my last visit a storm came through and I had to listen to a tree beat at my window the entire night. Because of the storm, I attempted to eat down stairs at the restaurant, the menu selection needs a lot of improvement, the staff could also, I sat a table as I've done at many Marriott cafe's no one said a word to me, so I got up and walk down the walk to get takeout. Overall the host were nice, if I had to return to Birmingham it's a possibility I would stay here again. read more

The Pros are the convenience to the hospital if you are here for a few days for surgery. Very nice feature. The beds are comfortable CONS. The only hotel I ever stayed where it cost $12 a day to park. I think the hotel does it because they know that because of the location people will pay for the access to the hospital. Practically no maid service, no microwave in room and in other reviews I read your reply is " should have been told at check in. " What difference does that make? im at the hotel checking in. Too late. 1 towel per person , 1 serving of coffee, air conditioning vibrated so loud I had to remove the cover, 1 ply toilet paper and to boot they charge $20 per day for incidentals and when I asked I was told the unused portion would be refunded to me later from my financial institution but it may take a while. This is NOT mentioned at check in. You can see that they have cut as many corners that they possibly could and between that and the parking fees it's easy to see it's more about maximum profit and not about service. This not about Marriott I love Marriott. read more

Be sure to read to the end. OK. One if the most depressing weeks of my life: my husband was having open heart surgery at UAB, so we chose this hotel in order to be linked by skywalk to the hospital. The room was only OK; I've paid a lot less for a superior suite (and this was a smallish room) in a hotel with a much less fancy affiliation. (It was much better than the other Marriott downtown, which was pretty horrifying. Don't! Gunk on telephone receiver -- and then the phone didn't work! One tiny bar of soap! Two towels! A drop of blood in the bathroom!) And in fact I could hardly believe that at thus Marriott there was no microwave in the room, and both it and the ice machine were ON EVERY OTHER FLOOR. Come on, Marriott. Great location, sure. But are you not already making enough money off tired and terrified families whose loved ones are fighting for their lives? BUT, AND THIS IS IMPORTANT: I was obviously in distress, tired, hurting (one knee recovering from ACL surgery, the other waiting for replacement when my husband gets well). I go to check in and there's no bell service to help with a week's worth of bags. A lovely lady comes from behind the front desk. "Let me help you with that," she said, and took me to the sixth floor and helped me bring everything in. I tried to tip her, and she finally agreed when I said, "Give it to your church." Her name is Nina. She is an angel. The week, as you can imagine, went downhill from there. Every night I dragged myself in from the hospital by 10 p.m. so I could get something at the Bistro, which had nothing I could eat (I don't eat animals.) These two sweet women stood behind the counter. "Can you make me a grilled cheese sandwich? A fancy one, with avocado and tomato in it?" I asked. And they did. At least five nights I stopped in pathetically and they went off menu and fixed my supper for me. Amazing. Then, to top it off, my ear infection flared up. I asked at the desk how far away the UAB Urgent Care was; I'd been told it was only two blocks away. Nina was at the desk again. "There is no way that's two blocks away," she said. "And no way you can walk there." She picked up her keys, put me in her SUV, and drove me there. I am not kidding. Everyone at the hotel was extraordinarily nice. I had tears in my eyes sometimes and, down to each woman (because I don't think I saw any men dealing with customers), they responded so warmly that I sometimes cried again. A few times, as I struggled exhaustedly to find my wallet in my purse, they took money out of their own pockets and paid for the Cokes and snacks I took upstairs. I strongly suggest Marriott up its game and take better care of guests who are already scared and hurting. I mean, would you want your spouse eating cold food from a very mini mini-fridge? Put in the amenities every other decent hotel provides. But if you can promise me that Nina and those ladies behind the front desk and the restaurant counter will be there, I'll stay there every time. read more

Check in hotel clerk Shaun was great in juggling multiple tasks all at one time. Rooms are clean and immaculate. The location seems to be the hub of activity. Only six floors are available. My silver status allows for free snack and higher speed Internet connection. The Internet is awful. It doesn't connect so it's frustrating to not work on my projects for work. read more

Courtyard by Marriott Birmingham Downtown at UAB - Room for 3 nights - Hotels Near Me - Birmingham, Alabama

Only one elevator and the staff is ALWAYS using it. Nearly impossible to get anywhere in the hotel without having to wait several minutes. Rooms are a decent size but need to be updated. Valet is never at the podium outside and has to be radioed over by the front desk. I will definitely stay somewhere else next time read more

We stared here because a family member was at UAB Hospital. This is a great location due to its location of the hospital. It makes it very convenient if you have business there. The staff was friendly and the hotel was clean and in good shape. The service is a little lacking as we had to ask a few times for service related issues. The internet was slow and spotty but it really wasn't worth complaining. Overall if you are in Birmingham visiting the hospital stay here. read more

connected walkway to UAB, fast food eateries close by (I can see subway, magic wok, milo's through my hotel room window), decent room with the necessary amenities (fridge, coffee maker, couch, desk, nice shower water pressure, and, the necessity, free wifi) for a good price. called and got thursday and friday night for $101 per night with AAA ($86 is the government rate). shampoo and conditioner are paul mitchell - first time I've used paul mitchell and i can tell the difference. sadly, no lotion, which is important since lugging lotion around and trying to get through TSA with it is a pain. stay here if you need to be on the UAB campus but not many sites within short walking distance. read more

I usually don't stay at Marriott hotels due to having Points with Hilton and Holiday Inn, but I was working close by so I decided to stay here. I am impressed so far with my room. Free High Speed Internet, Flat Screen TV, a pull out desk for your laptop, the bed is very comfortable. The bathroom has a decent layout. I will stay at this hotel again when I am in the area. I did have to call them to get a different rate, they wanted almost 200/night when I tried to book online, but due to the company I am going to work for they gave me a 149/night rate. read more

I travel for business... my number one concern in a hotel is can I sleep well. My number two is, can I get my job done. This Courtyard is actively preventing both of these simple requests. First, if not foremost, at $170 a night I should have decent wifi and wired internet in my room. Instead I have internet that a tiny hamlet in Idaho would blush in shame over using and wifi the usually is not even visible. On the rare occasion you can pick it up, it will not allow you to connect. Second, and some what more importantly, I NEVER want to be awoken by the room cleaning staff. I do not think it is unreasonable to say that some people are still in bed at 745am. I do think it is unreasonable that they are pounding on my door at this hour. Let me move downstairs a bit. The Bistro is crap. That is the only way to describe it. My breakfast there was made up of a small handful of extra yellow scrambled eggs, two pieces of pale sausage, a generous helping of "out of a freezer bag" breakfast potatoes (cheapest item on the plate, go fig) and the saddest, half rotten fruit cup ever. I am not sure what I was charged for this delight but I am certain it was silly. Aside from these complaints it is a regular old Courtyard, nothing fancy. It is also in a prime location for my business trips to UAB and Children's. Don't, in anyway, think its location will bring me back again. read more

Poor front desk service. Did not explain how the parking works. Went to garage, had to back out and go back to the front desk, she forgot a key piece of info. No room service, again did not tell us that a check in. I bet hotels will use this excuse forever, we may never get room service again. Hotel in general needs an overhaul. This hotel requires you to wear a mask but half the staff does not have one on so I stopped wearing one. Wish we stayed somewhere else. read more

I travel a lot and love staying at Marriott. This is a very nice hotel for the money. Its downtown so not a lot to do, but im here on business and its close to where i need to be. There is a great sea food place just a couple blocks away. I will be back. Stayed June 2011 read more

The front desk attendant, Jamie, was very rude - don't try to check in any earlier than 3pm (2pm was too early.) The room had roaches and the side of the hotel I was in was next to a gas station (with people hanging out being very loud all hours of the night.) read more

Courtyard by Marriott Birmingham Downtown at UAB - Roaches in the room (12/3/12) - Hotels Near Me - Birmingham, Alabama

The Bistro service is nothing like my "home" Courtyard in Orlando where Maria knows just what I like and goes out of her way to have extra smiles on her face when she sees me! I miss her... I noticed that the staff seemed to be moving in treacle as they worked and that they for sure got up on the wrong side of the bed this morning! Then, there was no milk/cream set out even though it was well past opening time. When I pointed it out, the "barista" went back and came out with all the bottles to set them out, rather than taking care of my needs first. Then she proceeded to take care of other things rather than offering me the cream. I got it after asking the other server for the bottle. Returning to my room I realized that she was probably bothered that I didn't give her a tip for handing me a cup to pour my own coffee! I miss Maria! read more

Highly disappointing for a Marriott property! I travel for work all week and I always stay with Marriott due to their rewards program. When I booked this hotel it was not clear that it is actually attached to the UAB hospital. This is an important fact because literally ALL NIGHT long you will he woken up by very loud sirens from the ambulances coming in. On top of that there was an associate at the front desk who was extremely rude to my co-workers that I had coming in for a trade show. Then there were 2 days in a row that 2 of the rooms in my party (mine being 1 of them) were not cleaned/made up (no, we did not have the do not disturb sign out). Really frustrating when you go to your suite with a bunch of colleagues to work in the "living area" and as you walk in you realize nothing was cleaned from the night before's all nighter session. Coffee, cups, and glasses were not replenished for me or another colleague either. Parking is free but you have to validate your ticket everytime you come in from the parking garage. Don't misplace your ticket or you will be paying for a full day in the garage (luckily that didn't happen to me). The parking garage is also a bit of a trek so be prepared, especially if you are in heels (throw a pair of sandals in your bag). Also, if you have anyone in your party that is a germ-a-phobe (we did), the parking garage and elevator are connected to the hospital as well so it's full of all kinds of people and their flu's/cold's, etc. There were a few other things as well, so all in all, next time I will find another hotel. read more

Although the hotel itself was pretty standard for a Courtyard Marriot, the customer service was terrible. There was one woman working the desk Saturday and Sunday, and she was the most unpleasant customer service professional I have ever encountered, anywhere. Which was especially shocking since everyone else in Birmingham was so nice. Just one example: when we went down to get new room keys because ours weren't working, she did not say ONE word to us. She just stuck out her hand to take the keys, and then pushed them back to us. She didn't even respond to our thank you. Plus, our non-smoking room smelled like someone had smoked in it, and the hotel had tried to get rid of the smell, but without much success. read more

This hotel gets a lot of things right although it misses on some key features. Let's take a trip: First. you will need to park in the detached parking garage with no covered walkway. Next you will check in and visit your room. I found the lobby and rooms to be very clean and comfortable. If you have had a long day you may want to stop by their 24 hour cafe; however, don't look for a drink here because they do not have a liquor license... After eating you piece of cake, you'll have a great night sleep in your big comfy bed. After waking up and showering, take a walk downstairs to their very decent continental breakfast. I believe they offer some custom made options but, I did not try any of them. While there are some annoyances, the downtown location is close to a lot of other restaurants and bars. read more

I've stayed at many Courtyard by Marriott in different locations, many due to business travels. I usually have a good experience. The Birmingham location was overall an okay - room was decently clean. However, the staff at the check-in desk wasn't very nice... This location does have parking, not complimentary, but it's behind the hotel. Not the easiest to locate and could easily miss. read more

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Very very basic Marriott. No liquid creamer in the rooms for your coffee even! Parking lot is kind of tricky, but as expected for downtown. Beds were comfy. Just know there is no room service at all and it takes literally 25 mins to get a coffee from the Bistro market. There is one person that works the cashier and the food prep (she's super kind, just understaffed). I will prob just stay at the Westin bc I think the extra $30 is definitely worth it. read more

Standard Marriott if that. I felt like I was staying at a Days Inn. $163/night is way overpriced for this place. Location sucks, Not unless you need access to UAB. It was ok for one night. read more

I travel for business quite a bit and use both Marriott & Hilton hotels. I chose this location because its a convenient location. Location: The hotel is practically connected to UAB hospital's main building one is not exposed to the weather elements at all since it has a very short covered walkway from hospital's parking garage to hotel's lobby. It's also a safety "plus" if leaving hospital in late evening or for an early morning morning appointment. Front Desk: Staff is efficient but do not mistake this for friendliness. I don't want to mislead anyone - they are not rude per say (this is reserved for the management team) they are just not friendly. It's almost as if "customer service" is not a requirement for front desk staff position. Restaurant: Is Bistro style with a healthy twist. The food is very good - but nothing extraordinary. Each menu item has the caloric value clearly posted keeping diners in check if only out of guilt. They sell fresh fruits, wine, beer as well as Starbucks coffee. The restaurant employees are the only employees who will offer a friendly smile in the entire establishment so take advantage! Housekeeping: On several occasions housekeeping has "service" my room but did not empty out the trashcan! who does that? I say "service" my room because they did make my bed, replaced coffee & coffee mate and even gave me new toiletries. However, they missed both trashcans including a carry out bag from Outback which I clearly marked "TRASH/BASURA" and placed by door to lighten their load. Management: I called the front desk to complain about the trash situation and the young woman quickly informed me that I needed to speak to the manager but that he had left for the day. She didn't really cut me off she just took advantage of the fact that I paused to breath. Like I said, they are not rude. I stopped by the front desk the next morning to speak to the manager before heading to work. He cut me off right after I told him housekeeper failed to empty the trash cans by just saying "thank you, I'll take care of it" - I asked him to let me finish and he said "oh, there was more?" which I answered honestly ..."no but..." He cutt me off again and said "Ok, thank you I'll take care of it" and went back to whatever he was doing on his computer. I felt a little angry and very stupid after a few awkward seconds I walked away embarrassed and mad at myself for not saying anything else. I later realized he hadn't even asked for my room number. I've stayed at this hotel a few more times because I work at the hospital and often work into late evenings and unfortunately the convenience and safety outweigh the small minds. I return because I'm a woman who often travels alone for business but I certainly would not stay here for pleasure. I wouldn't recommend this place to anyone unless like me, they are working late or for those early appointments - just don't expect good service, kind staff and know southern hospitality does not exist at this hotel. Keep that in mind and you will be fine. read more

Perfectly located if you have reason to visit UAB Hospital -- not so much the Kirklin Clinic. My husband was noticibly winded by the time we arrived at the Clinic. Check-in experience efficient; and the GSA pleasant. Street noise is a factor, yes; but is to be expected. Our room was wonderfully clean and the linens pleasing. The bed and pillows were too soft for my liking - but that's subjective. The only HUGE disappointment was the extremely poor quality of the toilet paper. Not a big deal, but given the Marriott name, this cost-cutting measure came as a surprise. read more

The hotel is beautiful and the rooms are nice however, the staff and service is TERRIBLE! I had to stay here for 3 weeks on a business trip. I had to write notes on MULTIPLE occasions expressing what needed to be cleaned AFTER the room had already been "cleaned". Housekeeping was EXTREMELY lazy! Attached are pictures of my room AFTER if was cleaned one day and this isn't the only day our room was left like this. They did not pick up the little wrappers of trash, they only cleaned our bathtub ONCE and that was after we complained and watched someone do it, there were 2 occasions where the toilet paper and tissues were not replaced, trash was not emptied, they did not sweep our bathroom floor which had hair on it, our bathtub and sink did not drain which took them 2 days to fix it. We needed fresh and new wash clothes and the front desk explained they were in the washer & did not have ANY available. I also had to do laundry while I stayed for 3 weeks and the dryer was broken. No one was informed by this due to lack of service. They could have made a sign instead of have me wash my clothes and not be able to dry them. There is no complimentary breakfast, the WIFI SUCKS and boots you off every 5 mins. We have had numerous encounters with house keeping in which we were rewarded free breakfast for 2 days yet it got so bad that we did not want them coming to clean our room anymore. The front desk service was AMAZING however, I would not recommend this place as their housekeeping lacks tremendously. read more

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Made the reservation thru Expedia. Check-in was easy and friendly. Room was clean, modern and spacious. Bartender was awesome and The Bistro was elegant with a good but slightly limited menu. Hey, it's bar food. A bit pricy but they have you over a barrel because of its convenient location next to the hospital. read more

I wish I could give no stars. I came here for a conference at UAB, having never visited Birmingham previously. I had mapped out where to eat and how to get to the conference parking, since it's a difficult area to learn after dark. THE HOTEL HAD NO ROOMS, despite my reservation. I guess they can "take" a reservation but not "hold" a reservation. Be aware ! read more

We had to make an immediate reservation at the UAB Marriott because my dad was in critical condition there. The 1-800 reservation desk messed us up and made our reservations for the Marriott 4 blocks down. We had applied our rewards points plus $13.00 because we were 1,000 short, but it was worth it as we were short on cash. I had to have the attached hotel as I am in a wheelchair, and the hospital complex, parking, etc. takes up miles of downtown. Marriott fixed the problem, but even though the attached UAB Marriott was $10.00 less per night; it was 6,000 more points per night. So we had to pay cash for the room. No problem except they kept the $13.00 they charged me for the extra 1,000 points I had to "buy" for the other Marriott! Bad business. Our room was very nice, and the desk staff was very helpful! We thought the breakfast was very good- but a bit pricey for paying guests. The staff was very kind to keep our luggage upon checkout so we could visit with my dad several more hours. There was no charge for this service. Best experience? Finding the Paul Mitchell hair products! I have been using very expensive salon only products, but these surpass them all!! I have found the exact products on line and have ordered. Oh! And the Paul Mitchell Tea Tree Lemon Sage body lotion will make you throw out all other lotions you own! read more

Nice beds, however the restaurant had an overworked employer; took him 20 minutes to serve us. After the initial service, he was great, but he was overworked. read more

Over the last few years this hotel been in continual upgrading and improves with each visit. It's a solid business-class hotel.

My sig and I stayed here while I was visiting my family for Christmas. Though conveniently located in midtown Birmingham, we were located close to one of UAB's emergency room. If you're alight sleeper, I would not recommend staying here. Overall, room was somewhat clean, and well maintained. It was a comfortable stay, but we won't be staying at this location again. read more

WOw! So much for Southern Hospitality... A couple of the employees were nice/friendly but what seemed to be the upper level staff were condesending and just plain rude!! Shocking seeing as I was paying way too much for the room, parking, crappy coffee, etc.. location location I guess. BUT the icing on the cake... BEDBUGS!!!!! DO NOT STAY AT THIS HOTEL!!!! read more

I love this hotel for when I'm in Birmingham (as a distance student at UAB). It is centrally located, has much better sound-proofing than the other hotels in the area I stayed at, has comfy beds (and I'm really picky!) and FANTASTIC service. Their staff truly "gets it". I didn't encounter anyone on any of my stays that didn't treat me like I was here to be pampered! I want to make a special mention of Torie, who epitomizes customer service. She makes a point to know you and takes care of you the whole stay. But all of their staff was amazing and it made the difference on where I chose to stay. I highly recommend Courtyard Birmingham UAB if you need to stay in Birmingham! (Tip: Starbucks is just a few feet away in the UAB 2nd floor walkway as is a really good food court. Bonus!) read more

Super friendly staff--got upgraded to a suite just as a surprise! Huge rooms, very clean. Great breakfast. Would definitely stay here again!

The staff was very friendly room was clean I really enjoyed my stay. A lot of nice places to eat at. I will go back every time I am in birmingham read more