Great place to stay at a cheaper rate if you're planning to check out Universal Studios! The staff was very accommodating when we arrived way later than check in (usual check in time is 3 PM or 4 PM I think but we came at 1 AM). At first, they set us up with the wrong room because they got overbooked, but they were quick to relieve the problem! The room itself was really nice - plenty of room and very comfortable. We also got the chance to use the pool and hot tub! It wasn't too crowded with families or really large groups, which has usually been the case at other hotels we've stayed in. There was plenty of FREE parking which honestly is a major plus considering so many of the hotels around here charge anywhere from $9 - $20 for parking. The breakfast isn't included in a standard room unless you buy a package deal. However, you're welcome to buy breakfast in their bistro! There's also plenty of awesome restaurants nearby and a shopping area in walking distance if you're looking to spend some money. Wouldn't mind staying here again! read more

My usual lodging when visiting the mother ship. It's close to the airport, and offers free parking. Shopping and restaurants are in the adjoining mall. It's an updated Courtyard, so they have the newer mattresses, large Samsung LCD TVs, and free wifi. The pool is small but functional, and the hot tub has Mach 10 force jets. There's a fire pit in the back patio as well. I've only had breakfast here, but the food is passable. They have beer, wine and cocktails available as well. Free newspapers in the morning too. My only complaint - what happened to the free water that used to be in the lobby area? read more

Located conveniently to Burbank airport the hotel is also adjacent to a big area of shops and restaurants. Great and safe location. They are refurbishing the rooms with new carpet and bigger TVs and a lot of staff to keep it clean. Typical Marriott in that you can expect large lobby with lots of computers to use and very friendly staff but like most Courtyards no room service. Bring your bathing suit as they have a nice hot tub! read more

We stayed here for one night last weekend before a flight on Monday morning. I must say that this is one of the nicest Courtyard's I've stayed in. It is very obvious that it has been updated/renovated within the past couple years. The lobby is really cozy and trendy. Lots of room to sit, watch a game, get a drink at the bar, chat with friends, etc. There are plenty of computers and printers available for guests to check email or print boarding passes. Outside of the lobby is a really nice pool and lounge area. There is a fire pit with seating around it. This is a great attraction for the LA area. There is also a nice gazebo with a table and chairs. At 11pm the night we were there, the outside was buzzing with people (but it was not loud). I would have loved to sit out by the fire pit with a drink and friends. Our room was perfect. Plenty of space in the bathroom, very clean, free internet. All we could have asked for. The only thing I don't like about any courtyard (compared to other Marriott chains) is that they do not offer a free breakfast. There is a nice restaurant that serves breakfast and dinner. But, for a cost. Oh well. read more

I took a road trip with some friends down to LA back in November. We arrived a number of hours before our check in and the staff accommodated us and gave us our room early with little hassle. Our room was spacious and had two beds, a couch and the regular desk/chair and entertainment center. The ipod clock/dock station was awesome as well. What really sold me however, was the patio and pool area. A great fire pit, pool and jacuzzi that we were able to utilize despite it being November. The location is central to many great LA attractions. There was the occasional noise from a near by train track but it only seemed to bother me as I am a light sleeper. It's across the street from a shopping center and has a Starbucks located inside, so any necessities needed are just a walk away. read more

MEH. The room was Ok. The walls are not very soundproof so I was awoken at 2:30 by a banging headboard. It only lasted a few minutes so they either got a concussion and stopped or... I was thinking, what hotels still have headboards that move anymore? This one! There is a shopping center a block away. Parking is bad, so do yourself a favor and walk. Not worth the money. read more

I'm a Marriott snob - well not really, but I am a Gold Marriott Rewards member so they will be my first choice if given one. When going to visit my best friend in LA, she suggested Burbank for flying in and out as well as staying. It's closer to her house and it meant less time for us commuting and traffic. SOLD. The rooms are very nice, clearly recently upgraded super nice bathroom. The bed was comfortable, the room was spacious enough for the little time I spent in there and it was the usual A+ for cleanliness in my book. It is super convenient - right off the highway - so it was easy to get to and from anything we wanted to do all week. Also, it had the added bonus of being right by a lot of stores I could walk to (I didn't bother renting a car). I walked to the Starbucks and hung out for hours, grabbed some lunch and walked back to chill before heading out for the evening. The staff was friendly, helpful and I would definitely stay here again. And again. read more

The Marriott is my home away from home. I always know what to expect when I walk in. Great rooms. Great staff. Greaaaaaaat breakfast buffet. We've stayed here twice. Will definitely be back again.. and again. read more

Plenty of parking and the rooms were clean, but my wife and I had to move between three different rooms before we found one that was adequate. The first room had an overpowering odor of cleaning chemicals. The second room did not have a functional air conditioner. The third room was fine. I find it difficult to comprehend how something as simple as renting a room for a night can be so difficult. read more

I had a great one night stay- My room was clean, the air was cool and the pool was the perfect temperature. My bad review is for the coffee bar and the employee that was working it when i checked in. I am a barista. I have been for a year and a half and i make fantastic drinks. It was about 1030 in the morning and i had gotten one hour of sleep and had been in the car for 6 hours, and all i wanted was a macchiato. No, not a caramel macchiato... Two shots of espresso and foam. "you mean a cappuccino?" Kinda, but it is only an inch. "what size?" just two shots and foam, in the smallest cup, about an inch of liquid total. I'm a barista, it's called a macchiato. It's ok though, just give me a double espresso. "ok, eXpresso, and for future reference, you're asking for a cappuccino." I walked away ignoring is attitude because i genuinely thought he was just badly trained and not a real barista like i am (because I am...) But lo and behold, later that night when i was walking around the lobby, i glanced at the menu and saw a macchiato listed right under the espresso and right above the lattes. That guy was just being a know it all asshole, and i shouldn't have tipped him. Welcome to socal, people. read more

Would've been five stars except we got screwed on the late check out. When we checked in, we asked for late check out (as silver premier members, we should get that no problem). The guy said we have to ask in the morning, but they were only 50% booked, so there shouldn't be any problem. In the morning, at 8:30, I called to get late check out. They said they didn't have any late check outs available. What the heck. Also, there were no towels by the pool. I left my phone charger though, and I was able to call and get it sent back to me with no problems, so that was good. read more

I see this place has not so good comments and I cannot honestly see why!! Some people, you just can't make happy lol. I'm a platinum member with Marriot, stayed 79 nights so far this year, all over the country and this hotel is great! Very clean up to date place! Had some drinks and food at the bar. Try the pasta and vegetable dish, yummy!!! Great food and great service by Pablo. When I first checked in, there was a minor issue with my mobile checkin and Alizee (lovely and friendly lady) did an awesome and speedy job fixing it. Nothing but good thoughts about this property. Thank you!!! read more

Modern, clean, and uber accommodating staff! These are the most important elements that I need at a hotel. Bonus for this hotel, they are located across the parking lot from a strip mall that has restaurants, and retail stores. Great location! read more

This is definitely a decent hotel, and clean, and a fine place to stay. It's a fine example of a Marriott Courtyard. As for the rating, It's hard for me to say "yea, i'm a fan" of this courtyard or any other, but it's certainly "a-ok", which equates to 3 stars. Seems a little better than 3 stars but if I'm not a "fan", then it's not 4 stars. If I was just rating this courtyard against all other courtyards, I would call it a four. But against all hotels of all brands, I suppose 3 is about right. This courtyard was just remodeled at the beginning of 2015 so everything is nice and fresh. I really like the landscaping and trees inside the courtyard of this Courtyard. From that standpoint, this could be my favorite courtyard. Here are my complaints: in some of the rooms, and I've stayed in many of them, the ironing board pads are wrinkled and lumpy. That makes for hard ironing. Another complaint is that it takes a long time to get warm water if you're at the end of the fourth floor, and wherever you are you can't get hot water out of the sink. I'm sure that's to protect people from being scalded but it really could stand to be hotter. Finally, I heard repeat guest checking in before me who asked to stay away from certain areas of the top floor because of the sound of some fans on the roof. I don't think I noticed that sound before I heard him say that, but I did notice it that stay. Some people like back ground noise and it might work for them. I didn't care for it. During my next stay I avoided the 4th floor and was glad. read more

Nice hotel. Comfy. Nice staff. Very close to Target and other shops and restaurants. I would stay here again :)

A very utilitarian hotel, geared to the business traveler, but options were limited on this weekend. It served as a base of operations for a trip to Dodger stadium and some other nearby attractions. The location was convenient. The hotel was clean and the staff were friendly and helpful. The rooms were quiet. But there wasn't too much to get excited about. The linens were old, scratchy. The elevator to our room sounded like it was dying, it grinded and vibrated. They may want to get that checked. The wifi did not work in my room. Boo! On site breakfast is available and very average for these types. read more

This review is specifically for the food just off of the lobby. I came with some family that were in from out of town, they were guests at Marriott. The location is very nice and parking was easy. As a hotel it was quite nice and my Aunts definitely appeared to be enjoying their stay. The food was a different matter. I got a chicken pasta dish, it was pretty much the quality of a heated up Costco meal. The need to bring in some fresh, prepared in the kitchen meals. That said, there are a ton of restaurant surrounding the hotel and we were the only people eating. Chicken or the egg...? Hotels are not known for their dining but I'm sure having an all around amazing experience would be wonderful. Anyway, we did hav a lovely time. It wasn't nearly as loud and busy as the surrounding restaurants would have been and we were able to spend a lovely evening with our family before they headed back home. read more

So interesting that it's in the middle of a shopping center. I didn't get to check it out though since we woke up bright and early to head out to Porto's. NOMS. Anyways, the hotel is really nice. Modern, clean and close to LA. Best of all it's a good deal, pretty good bang for your buck. You cant get a hotel like this for the same price in LA. I loved their decor and the staff was cool. The room was clean and I liked how the walls were pretty thick. I also liked how the bathroom had a separate door for the toilet/bath area so someone else could use the sink to brush their teeth or whatever. Yay for no bathroom hogs! read more

I stayed here w/ 3 other college friends, all of us in town for a wedding in Burbank. I liked the fact that its super close to the Burbank Airport, just adjacent to a shopping mall, and very close the highway. I thought the rooms were pretty standard, w/ 2 queen beds and one chair w/ ottoman. They had cable tv and high speed internet in the room which was pretty nice. Also in the lobby there is a business center w/ free internet access where you can surf the web, print boarding passes etc. There's also a fitness center and outdoor pool, neither of which I used considering I was there just to have fun, eat, drink, and be merry. Service was very good from the front desk. The only criticism I have is perhaps just of Burbank in general... there's NOTHING to do! It's definitely the pits compared to the more happening areas of LA. But this was relatively minor given the fact that we had a car and could go out and about if necessary. Other than that, if you have an event or need to be in Burbank, this is the place to stay! read more

I live just 5 minutes from here. But, I wanted to stay in a hotel with a whirlpool. And omg it was a great decision. I also have a AAA card and I got a discounted rate. Make sure to choose that option on the courtyard marriot website. Their king size bed is also so comfy. I melted right in it. My room also has a sofa bed. The room was also clean and very relaxing. The hotel front desk was so helpful as well. I would definitely stay here again. read more

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I've stayed at a number of Courtyard Marriotts and I'd have to say that aesthetically, this was one of the most beautiful. The decor was very contemporary and they really did put as much thought in furnishing the rooms as they did in the public areas like the bar and lounge. The staff was wonderful. Very quick and easy check in and checking out was just as much of a breeze. The room itself was wonderful. Everything was clean and very well put together. The closet door was kind of a pain to close but not a huge deal. Lots of dresser and closet space though if you're a heavy traveler. Free wireless internet access was available in the room which came with a cozy desk. The lamps were well distributed around the room and there was ample light even without all the lights on. I LOVE hotels where you can tell they put a lot of effort into the appearance and this Courtyard was definitely one of them. read more

Courtyard by Marriott Los Angeles Burbank Airport - bathroom - Hotels Near Me - Burbank, California

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All right... I arrived late on a Sunday night after flying across the country all day for a business trip. I unload my rental car, and schlep all of my crap into the lobby. I give them my ID, they pull up my reservation and tell me that my company's corporate credit card did not go through when the reservation was placed, and that I'd have to fork over $1500 (and pay upfront) to stay there. Turns out, the card was fine, they just did not communicate with each other internally and my reservation was all screwed up. This internal screw up resulted in me having to find another hotel, just shuffled around 3 times before finally coming back to this hotel on the 4th day. Other than that snafu, the hotel itself is a great little hotel with a really nice outdoor area with fire-pits. The rooms are cozy, the beds are super comfy, and the price is right at approx $139 per night. I recommend the hotel, just make sure that you are not doing third-party billing because they really need to get their sh*t together when it comes to that. read more

Good experience, very nice hotel, clean, comfortable, and safe. As for the bad customer service, that I've read on here, i can not say anything bad, but out of my whole customer experience in cali i have come to find out that everyone in California hates their job. I picked this hotel because the only bad reviews they had were customer service, i will deal with bad customer service over bed bugs, being in a bad area, a dirty room, or anything else imaginable. These employees were just like all the employees in California. They greeted me everytime i walked by and were very polite. I would definitely recommend this hotel over the rest, will be staying here again. read more

Courtyard by Marriott Los Angeles Burbank Airport - View of the pool from the 3rd floor - Hotels Near Me - Burbank, California

Love staying here. It's a little drive from Universal. Maybe 10 minutes. Rooms are clean. Coffee shop on main floor. Breakfast a little pricey. read more

Max at the front desk was not helpful when I simply asked for a bottle opener. How does a major corporation like Marriott not have a bottle opener to lend to its patrons? The best he could offer was for me to go down and have someone open one each time I needed it. I explained to Max that I am here to work and I don't have time to run down status every time I need to open up a bottle for me to drink. In every other hotel that I've stayed in, this is has never been an issue. At least offer to have someone come up and open it for me. They could cash out on tips and I could keep working. But no other option was given to me and the explanation of the Marriott Corporation no longer have bottle openers for patrons on hand (to borrow) didn't sound right. I had to double check that I was at a Marriott and not a Motel 6. I have had pleasurable experiences at all Marriotts that I have stayed at except for this one due to Max' lack of helping me. I am still working while thinking of my sodas from Mexico that are unopened in the fridge. Note to self: bring a bottle opener next time - if there is one. LATER I saw a worker walking the hallway for a bottle opener and wouldn't you know it? He got me one right away. I wish I could give him 5 stars. (And he received a nice tip for being HELPFUL without all the explanations of why Marriott doesn't give out bottle openers for their guests to borrow.) read more

This was my first time staying at this location and I was very happy with my stay. We came into town to visit Universal Studios, and the hotel was just a 15 minute drive away. The rooms are very affordable, and they offer free wifi and parking. That was a plus since most other hotels in the area charge for overnight parking. It's located near a shopping center which was very convenient, and our room was quiet and comfortable. The hosts at the front desk were polite and friendly, and the room service was very prompt. The only negative comments I have are that the elevator was a little slow, and there was no ventilation for the shower so it got pretty steamy and took some time to clear out. Other than that, we really enjoyed our stay and I wouldn't mind coming back here when I visit L.A. read more

I stay in Marriotts all the time & this is literally the worst customer service I've ever had. You can't ask the front desk anything because they seem bothered. It seems like they hate their job so they take it out on you. They also charge you for items in the room that you didn't even use & TAX IT. I recommend the residence inn or full service Marriott just down the street if you want to stay with Marriott!! read more

I have stayed at this hotel before and never experienced anything like this previously... During our stay we utilized the pool facilities and unfortunately there was a group of people drinking in the Jacuzzi with their teenage kids nearby. At some point a gentleman associated with the group showed up to party, at which time one of the older females started arguing and getting progressively violent. Vulgarity and obscenities were shouted by the female with no disregard for my young kids swimming nearby, or even their own teenagers (this is probably a regular occurrence for them). Evidently this is just part of the celebration, which is fine - just don't stay in a hotel and expose others to your extremely unhealthy relationships. Even after the police showed up, the staff had no idea what was going on. The guests that were fighting were never removed, and alcohol was approved by the hotel regardless of the altercation. I highly suggest consideration of incidents like this when choosing a safe and peaceful hotel for future stays. If you are looking for a party hotel in where the staff will allow you to run wild, this might be the place for you! *Upon further contact from James Fitzpatrick (the general manager), it was quite apparent that the hotel is not concerned about providing a safe atmosphere for their guests. Stating in a generic response letter things like "sorry we fell short of YOUR expectations", oh I'm sorry - isn't public safety the hotel's expectation during guests stay? Mr. Fitzpatrick later states "Our aim is to provide all guests with an unforgettable hotel experience", yes having drunken family quarrels near the hot tub is an amazing experience for the photo-books! I can't wait till my next return stay, in where maybe a guest will stab someone in the hallway this time...* read more

Second time staying here April 16 for business trip. First stay was in 2014. Hotel needs immediate management attention. Staff is very young and eager--think: how I spent my summer internship. Hotel and staff are merely good-looking with little character. Very noisy overnight. Many running children and slamming doors. The small cafe in the hotel lobby is a disaster. Had far better food back in 2014. Now the food choices are bread-oriented and microwaved until hard as rock. Difficult to eat. You can find a more relaxing stay and better food at other hotels. read more

Courtyard by Marriott Los Angeles Burbank Airport - Lots of attention paid to being good-looking, but hotel and staff lack depth or character. - Hotels Near Me - Burbank, California

Good value for Universal Studios. Nice modern decor and rooms. I wish they included breakfast of some sort

Matt at front desk, outstanding service!!! I called at 1:20am as all of the hotels/motels around Irwindale speedway were sold out or ppl at front desk were too lazy to deal with me.. After long day at the track plan was to drive back home 5:30hours but last moment I decided to take a room, sleep and in the morning to hit the road. Clean room, bed was awesome with different size pillows, nice music when you enter in room. Definitely will go back!!! read more

I stayed there last week and I was pleasantly surprised! Really clean room and nothing was over used or shabby. I liked the TV room style lounging area in the lobby; it felt welcoming upon entering the hotel and was a bonus when I decided to do laundry (I had some where to hang out instead of going back to my room!) Our room came with breakfast which was cooked to order and was great! My kids were fueled past lunch, so that saved some money and time at Universal Studios. The pool was small but clean and inviting; with the tiki torches at night it really added a nice atmosphere. Very attentive staff! When we needed towels or extra sheets they came right away, front desk was the BEST!!! Helpful and provided info without having to ask A+++. By the way I stayed at a 4 star Marriott hotel earlier that week but they didn't compare. The only negative that I noticed was one elevator had a slight dog smell; not horrible or anything but like when my poodle gets a little musty in between baths! I think only a dog owner would have noticed; and considering it's a dog friendly hotel, so it could have been much worse :) I would still say its an A- to B+ property in its hotel class. read more

Nice rooms. Quiet. Close to a variety of places for fine dining or a quick meal. I'd stay here again

I've stayed here many times. You can't go wrong with Courtyard! Staff is nice, rooms are clean and the pool/patio is great. Conveniently located near a lot of good shopping. A bit pricey, but you get what you pay for. read more

Gross. I reached out at midnight last night to feel the pillow soaked with water. It was dripping water from the bathroom above me. YUCK! I instantly packed my bags and headed to the front desk. Way anyone there? Nope he was watching TV in the lounge area. I explained the problem and the staff member is trying to give me another room on the 1st level. (The same 1st level with the homeless dude living in his SUV in the parking lot just outside with his engine running all night.). I requested a room on a different room. Then the employee assigned me the room right next to the elevator (so, I get to listen to that all night). The room was HOT so I had to turn on the AC to cool it down (82 degrees) and that just starts rattling. Disgusted I tried jamming a bunch on tissue paper in my ears to try and kill the noise. Anyway it is now 3:30am and I have to get up in 3 hours and I can't take it anymore. I started folding up my business cards and jamming thing into the air vents in the AC unit to stop the rattling. It worked. I checked out first thing and made sure my company never books me in this dump again. The motel called me later to tell me that they don't think it was toilet water. SO GROSS! read more

Loved loved loved it here! The location was perfect easy access to the freeway. Price was reasonable. Staff was very kind. The room was nice my only complaint was the shower head was loose & leaked if you adjusted it. The shower head looked like it had it actually been recaulked several times. Parking fee was only $10 & it was self serve parking with lots of space. I would definitely stay here again. read more

The only reason this hotel is not getting ONE star, is because the hotel itself is a nice hotel. It is by Target, restaurants, a little shopping, and close to downtown Burbank. The rooms were clean and presentable, and the beds were comfortable. Despite the hotel building's appearance, my experience at this hotel was completely ruined by one staff member who was totally unprepared and obviously not adequately trained to handle our situation. We booked multiple rooms here for a one-night stay, post-wedding. We checked in smoothly, everything was fine, the day staff was AMAZING - - they gave us extra room keys, and chit chatted with us bridesmaids about the wedding, etc. We notified them that we would be coming back late, and they said they would make sure they took down all the guests' names in case we got separated and someone didn't have their room key. Wedding = confusion and alcohol (if you're lucky). When we got back to the hotel, it was after midnight. We were dressed in our gowns, and the bride and groom even came back to the hotel with us. It was just a few of us, and no wild hotel parties were going on. We walked to the hotel rooms, and went inside. Not 10 minutes later, a gentleman knocked and said we were talking too loud and that he would call the police -- my cousin hadn't even taken off her wedding dress yet! We weren't drinking, and were just talking in the room, winding down from the reception. Well, the girl who works the desk at night came up and told us that someone had complained and that she was calling the police. WHAT? No warning? No requests to have us moved to another part of the hotel? No courtesy whatsoever? All from us WALKING into our rooms from the hallway. Well, we decided to take our conversation into someone else's room from our same party because we didn't want that guy to come back in a raging fury. We left a married couple in the original room so they could get some sleep and drive home the next morning. Not 10 minutes later, the police knocked and notified them they had to leave. They were SLEEPING. The police said the lady at the front had called, and there was nothing they could do -- they were very friendly and very apologetic. Finally, after we went downstairs to talk to the clerk, she agreed to move the room to a different area of the hotel rather than toss out two guests after midnight after paying in full with PLATINUM ELITE points. But she should have done that in the first place. I don't think it's appropriate at all -- if we hadn't argued with her, she would have been completely fine with throwing out a Platinum Elite member after one complaint. Ridiculous. read more

I felt like the price was very fair considering it's location. Our room was very clean and the staff was very nice. The fact that it shared a parking lot with a Target and a Starbucks made everything very convenient. I would definitely stay here again. read more

I am a Marriott "Gold" member and travel bi monthly across the US. I came to Burbank to visit my Mom and Dad and for the first time ever, stayed at a hotel instead of my "old bedroom!" I really liked this CM. I grew up here in Burbank and remember when this location was the original site of Lockheed Aircraft Corporation. The City of Burbank has made great strides to improve Retai Shopping and this CM site is right on top of a wonderful shopping center that has everything ( in case you forgot to pack it ! ). Also, the CM staff is great and very helpful. As mentioned in other reviews, the parking is free! That's becoming a "rare" hotel perk nowadays. Just to alert the "light sleepers" out there .... This CM site is surrounded by the "buzz" of urban life. My suggestion to the light sleepers is you negotiate a room that looks over the pool area ( floors 1,2,3 .. No floor 4 ) to help curb noise. read more

The hotel is beautiful and has just about everything you need; fitness room, bar, food, etc. It is decorated in a very calm, classy, modern style. It is also in a fabulous location at the Empire Center, which has just about every store and restaurant you could want. My husband forgot his belt and shirt and we swung by Tilly's which was right there! After our night out we stopped and got Krispy Kremes, also right there! The only downside is that the air conditioning was a bit temperamental. Don't get me wrong, it worked, but you had to mess with it a bit. read more