We loved staying here for our quick stop over in Utah! This was located in a plaza where you can…read morefind food and drinks and plenty of parking! Would recommend trying to get a mountain view room! The staff were super nice and gracious with their food recommendations! We absolutely loved the room, it was spacious, bed was comfy and restroom was clean and fully loaded! The rest of the amenities were great too--wish we had more time to enjoy in the property but we had a comfy sleep!! Thank you!

Clean, comfortable Hyatt Place. This is on the outskirts of Salt Lake, so if you have business out…read morehere or want to stay between the ski area and airport this is a good location. Comfortable beds and lots of delivery food choices near by.

Clean and well maintained hotel in a nice location. I would definitely stay here again.read more

Everything could improve. FYI, this is all extremely true…read moreand definitely a rant. Sorry up front. :/ It's unfortunate when you have to take the time to post a bad review. We are sweeties. It's time-consuming and it doesn't really actually feel that great. But to not post this information would be sort of irresponsible. It started with the staff. Oddly without soul and unfriendly. The amenities were meh and did not work. The hot tub was cold and murky cloudy.... The lightbulbs in the room were burned out. But the worst part of our experience came when the general manager of the hotel, Mira doubted the authenticity of our Service Animal and actually even suggested that she would call the police to come and authenticate our Pet. Ha. Wait what?!? That would not even be a problem if we had time or energy to entertain such a ridiculous notion. The best thing about this hotel was the fact that they let us out of our reservation. Long story short, before that crazy threat, they moved us to a different room to make up for the cold water in the shower and the grody, cold jacuzzi. We appreciated that but it was one of only one solutions. We packed up and moved all of our things. Pivoting...Let's just go ride and enjoy. Perfect! Sadly, we were not able to do that because the door of our new room was nonfunctioning as well. Two hours later, we are still watching the maintenance guys passionately try to get the door to work. They were really sweet and you could tell they wanted to get the door working so that we could go.. So there we are now trying to talk to the general manager Mira regarding our Service Animal. It was too late in the day to find a dog sitter which normally we would use called Rover. Waiting for them to get the door to function...We asked her to consider allowing us to leave our dog in the room for a couple hours being that we were in this predicament and the door still wasn't working and we had to move all of our things due to no hot water in the shower. It's actually too long of a story, but the GM ultimately suggested that she would call the police and made up some sort of ridiculous exaggeration about our 10 pound dog lunging at someone. NEVER HAPPENED. She also suggested that our registered Service Animal must not actually be legitimate. We showed our documents and even then we never got any kind of understanding or apology for the accusation. At the end of the day, it's an overpriced property with old amenities and a cold, mean staff. Oh and of course, the door thing. We left before the door was ever functioning. It was so much time spent asking for fixes, bulbs and functioning key cards. Being looked at like we were A holes. Like we were irrational kooks causing problems for them. :( So: Time consuming, and the staff wasn't friendly or even understanding. We weren't looking for massive apologies, but kindness would have been nice. Way too much time was spent going up and down from room to desk. Non functioning keys, no hot water in room, and the cloudy, cold hot tub. It's like this: if you're lucky enough to be let out of your reservation and book a property with working basics and a friendly vibe, you are winning. Or even better, just don't book it. Sorry Hampton Cottonwood. A bad representation of a reliable brand. Mira came across as passive aggressive, condescending and the threat of calling the Utah police was jaw dropping. Service animals do not respond well to people reaching out to them while they are working. It's just part of it. This is the absolute opposite of a lack of training and authenticity with a Service Animal. Which is what she was trying to put on us. A working service animal will give a controlled bark to notify a stranger not to pet or engage. A bark. No lunging. Our service pet has a working dog harness. Says in bold print DO NOT PET. The DOT license is also on the harness. So Mira, a suggestion... Practice kindness. Why the condescending tone? Maybe consider that guests coming to the property are happy to be there and ready to enjoy their stay. The thing is, we would've stayed after our move...if the door would have been finished. Ever. But Mira and her trippy control thing, the odd behavior at reception, threats of law enforcement... false accusations and the broken, cold jacuzzi..... Nah. Line drawn. Swear this is all true and was consistent with the demeanor when we called 24 hours prior to booking and spoke to Sepi. And same same with a girl called Adia. Best way to describe the tone is classic "zero F's given". Yeah, that's it. In Spanish we say Sin Alma. (Without Soul). In Venice we would just say why is that chick such a B itch?!? Are we wrong? Nope. Fair question.

This Fairfield Inn wasn't quite the Marriott experience I was expecting. It felt more comparable to…read morea budget hotel than the quality I've come to associate with the Marriott brand. The room had an unpleasant smell, and the overall condition and furnishings felt dated and below expectations. Considering the location, I also felt the nightly rate was higher than it should have been for the value provided. The staff was courteous, and the hotel met the basic need for a place to stay, but I expected a cleaner, more comfortable experience for the price.

This was a great hotel, it seemed very new. The carpet was nice and all the furniture was great…read more Unfortunately they had to give me an ADA room which meant everything was lower than usual. The service staff for breakfast each morning was extremely friendly. They kept everything clean and refilled properly each day. The location was great to visit all the SLC touristy areas.

Great location in the middle of everywhere, nice and clean property that is well loved and kept…read more The staff are very friendly and helpful. The breakfast is nice considering most places don't offer non pork protein options. They often had turkey sausages on the bar as an option that I always gravitated to. Building two is the quiet building but building one is where everything is located. They have two pools one full size and one smaller for kids and they even have a lift for those who need assistance getting in the water. All and all a nice stay and the rooms are very well kept. The fire place is a very nice touch, the incidental fee is $20.00 a night which is a fair price for a hotel of that caliber. If I am ever in the Salt Lake City area I'll make sure to check in there's

Outstanding Stay - We'll Definitely Be Back!…read more My name is S. Lopez, and I stayed in Suite 319 at the Residence Inn by Marriott Salt Lake City Cottonwood beginning Friday, July 17. From the moment we walked through the doors, we knew we had picked the right place. The first person who greeted us was a wonderful woman at the front desk with short blonde hair. I apologize for not remembering her name, but I remember she was originally from Valencia, California. We instantly connected, talking about Six Flags and California, and she made us feel like we were back home. She was incredibly warm, welcoming, and genuinely kind. She even allowed us to check in early at 1:00 p.m., which made our trip so much easier after a long drive. That level of customer service is something you don't see every day. We also want to give a huge shout-out to Phil (Phillip), who was still in training. Honestly, if no one had told us he was training, we never would have guessed. He carried himself with professionalism, confidence, and kindness, and treated every guest with respect. He seemed like someone who had been there for years--or even the manager! He's an incredible asset to the hotel, and we have no doubt he's going to do amazing. Our room was absolutely beautiful. It was spotless, spacious, comfortable, and had gorgeous views. You could tell the staff takes pride in keeping everything clean and well-maintained. The beds were comfortable, the atmosphere was peaceful, and it truly felt like a home away from home. We also loved the pool and surrounding area. Everything was clean, relaxing, and perfect for unwinding after a long day. Every employee we encountered greeted us with a smile, making the entire stay even more enjoyable. This was one of the best hotel experiences we've had in a long time. The outstanding customer service, beautiful accommodations, and welcoming atmosphere made our trip unforgettable. We would recommend the Residence Inn by Marriott Salt Lake City Cottonwood to anyone without hesitation, and we can't wait to stay here again on our next trip to Utah. Thank you to the entire staff for making us feel so welcome--you truly made our vacation even more special!

We checked in on a hot day in the evening and went to our room which was very clean. It smelled and…read morelooked clean. The only problem was the air conditioner wasn't cooling enough for our likes so I went to the front desk and without hesitation, Mark at the desk moved us to another room and the a/c works fine. We really appreciated that kind of front desk support! Go Mark!

Very clean and pleasant room. Excellent water pressure for shower…read more Breakfast was exactly what I expected for hotel free breakfast. Easy checkout.

We spent one night here. The staff is friendly and helpful. The beds are comfy (a little too comfy…read morethat I didn't want to get up). The room itself was clean and roomy. Unfortunately our flight was delayed so we stopped by the lobby for breakfast early in the morning. The pancake maker was pretty cool! I would definitely stay here again.

I will dispute this charge with my bank if the charges are not returned to my bank account. I was…read moredeceived by this company as Holiday Inn and it was not. The person who made the reservation repeatedly lied to me. I kept asking him to look up my account and he said he didn't need to. I asked him for a room for 5. He booked a room for 4 and didn't tell me and I called the hotel and they said no it was only for 4 people. I asked for early check in and he said we could check in at 9am, (which I thought was very strange), but he kept telling me that was the truth. I called the hotel and they said that was an absolute lie. I called this company back and the person that I spoke to said she would fix it and would call me back because she couldn't put me on hold, which was another lie! I called the company a third time and that person said she would have someone call me back but no one did. I'm am a firm believer that this company is a complete scam and are committing fraud. I will dispute, sue, I will also leave several reviews of my experience with this company and what they did to me, unless this matter is resolved.

Brighton's a pretty resilient ski resort, still snowing here in mid to late April, despite Solitude…read moreright next to it getting rain instead and having to end their season much sooner. Brighton's so deep in the mountains, it was getting even more snow than Alta or Snowbird late season. Nonetheless, most of the skiable area was closed from late April on, and they had some really sticky slush near the bottom. I went here on the week of April 20th (the stoner holiday) not thinking anything of it, and have never seen such a high concentration of intoxicated, degenerate, drug-obsessed college kids and degenerate behavior. These kids were consuming alcohol on the runs, making fun of, laughing at and humiliating beginners, and couldn't stop chairlift blabbing about jumping people, buying alcohol underaged, and "whippets" or however you spell it, their apparent drug of choice. Having an Ikon Pass and going to Alta that same week, I wanted to find the explanatory factor for the extreme disparity in guests between here and Alta that particular week. I looked online and saw Brighton was selling day passes for only $49, and marketing their late season as an event, "The Meltdown", geared toward younger people looking to party. Most of the staff here were nice and professional, with one exception. This attractive blonde girl working here was rude and standoffish when I asked what time they close, as they kept changing the closing time, seemingly on a daily basis, and nobody seemed to know. Different websites said different times and their closing time varies by day of the week, time of the season, weather, even by lift or section of the mountain, so it was like a Scooby-Doo mystery trying to figure it out. Then to get an attitude like "What... what time do we close?! You're hitting on me?!! You can't think of a better pickup line than that?! You know how many pickup lines I hear a day??" Probably not the right person to be working in hospitality. On the upside, the night skiing and tree skiing were exceptional here when I went earlier in the season, and the girl I took said this was her favorite resort. When I tried taking her to Snowbird she had a panic attack, saying it was too steep, and had to have ski patrol take her down in the basket, so Brighton's probably more beginner friendly.

you will make it to the Brighton Resort after 40 minutes up the Cottonwood Canyon; the best part is…read morethe snow you slowly see as you drive up once you hit the Resort, you will be directed to park (you can reserve parking online), and make your way to the Resort, where you can ski, play in the snow or enjoy the Restaurant aftwewards

My family and I had the joy of staying at The Grand America this summer and can't say enough about…read morehow much we all enjoyed it. We stayed in room 1695, which is an Executive Suite with an entry foyer, living room, bedroom, large closet/storage space, expansive bath with nice tub and separate shower. There was also a second sink area outside of the bathroom, which made it very easy for our family of 4 to get ready. The finishes and details of the entire room were exquisite and very nicely thought out. It felt luxurious! I visited the spa one afternoon for a pedicure with Madison. It was an incredible experience! After my appointment, I took a shower in the 17-head shower room and it was SUBLIME. The mandarin shampoo and conditioner in the shower felt silky and smelled amazing - my hair felt so nice that I came back the next day to purchase the shampoo to take home. My kids loved the pools - it felt fun to them that there were two. I thought the indoor pool was nicer and had a really spa-like ambiance with beautiful glass chandeliers and luxurious loungers. The outdoor pool area just didn't seem as special as I was expecting for a hotel like this, but was still great. I appreciated that they had a 1' toddler pool tucked off to the side. Very nice showers - individual shower stalls with shampoo and body wash. The pool menu for food and bar was perfect! Ordered a delish salad and a fun summer cocktail. Poolside service from Ethan was surly and inattentive, but the food was something I would order again which made up for it. A highlight that we'll always remember from our stay is breakfast at Laurel. We started 3 of our 4 mornings here and it was an absolute treat. Servers Rob and Tatiana were stars. All 4 of us agreed that the food was phenomenal and I appreciated that they offer veggie breakfast meat options. Every detail in the service was elevated and just a great experience. (We walked across the street to The Coffee Shop at Little America for breakfast the 4th morning and it was also a wonderful experience! Coffee Shop is a misnomer, as it is a comfortable sit down restaurant that serves breakfast, lunch and dinner.) Jou Jou, the toy and candy shop off the lobby is CHARMING! It's a destination for anyone, not just hotel guests. We spent a lot of time (and money) poking around here. Really nice brands, unique toys, fun puzzles and games, amazing dress up things, tons of Jellycat! Everyone we encountered working there was friendly and engaging. My kids also loved watching the marble track in the window outside the store. The only aspects of our room that I didn't think were up to The Grand America snuff were the beds and bedding. I didn't find them to be super comfortable, the pillows were very thin and I thought the duvets seemed to be for a bed a size smaller. Despite this, I still give the overall stay 5 stars. Every other aspect made up for it!

We booked The Grand American Hotel to have a nice 5 star experience while in town. My friend and I…read morewere coming in for 2 nights to attend a concert and while the venue wasn't nearby we chose this hotel to enjoy the sights downtown. Originally I booked a king room and called prior to visiting and the front desk staff helped to change our room to a double queen. The room was located on a high floor with a beautiful Mountain View. We were impressed with the room size and the bathroom set up that allowed two of us to get ready at the same time without having to share a space. During our stay we visited the pools (indoor and outdoor) and were lucky enough to get a seat outdoors. We were told it can take up to 2 hours to get seats. Luck was on our side. While out there we ordered virgin daiquiris and some fries (our usual snack of choice on vacay). The indoor pool was virtually empty and very relaxing as the outdoor pool had every seat taken on a hot summer day. After the pool we grabbed some ice cream at the hotel shop and later that evening returned for dessert at the restaurant. All of the desserts we had that day were just so tasty and would recommend the bread pudding and creme brulee.

Great hotel here in Spanish Fork...very nicely done with very comfortable rooms and beds…read more They have good coffee and a nice breakfast too...highly recommend staying here. Very convenient...close to shopping and restaurants!

I was there 8/10/2026. The room seemed clean but with only a desk lamp, bedside lamps, and an…read moreentryway lamp, it was dark. And the shower temperature control didn't work. Unsatisfied with that, I stayed at the Quality Inn down the street only to find that place with equally bad lighting. But not just bad lighting, the carpeting was filthy, it looks like it's missing a smoke detector, and you could hear the street noise as if the window is open. Compared to the Quality Inn, this place is much better.