Hotel could not be closer to the Thanksgiving Point complex. It is a very short walk…read more The from desk is staffed 24/7. There is a little bodega style shop next to the front desk. Both the pool and hot tub are also on the first floor. They are inside. The room was clean, orderly and ready when I checked in. I had a later arrival coming in from the airport and was greeted with my keys at the front desk. I kept hearing a squeaking door like noise and could not get the HBO Max channel to work. A maintenance guy was sent up and he wasn't able to sort anything out. Thankfully Carlos was there when I requested help again. In no time he sorted out with the front desk that the HBO issues was a technical thing on their end. So I just switched to my Netflix. The noise we realized was coming from the air conditioner. Carlos pulled the filtered out and cleaned them. It helped some with the noise but there was still some noise. I was halfway through my stay and said I would prefer to not switch rooms. They sorted out some Bonvoy points. Breakfast was tidy and well stocked. On the day when there were multiple youth basketball teams the breakfast was getting picked through super fast. The SpringHill employees were refilling as fast as they could and did great considering it was like waves and surges of people. I noticed the oatmeal was out and asked for some. The gentleman Carlos popped by to tell me when a fresh new container was out. Carlos like the front desk team has a work ethic and quality and is inherent over learned. They are a collaborative sweetheart of a staff. I popped into the hot tub the first night after my flight. It holds like 6 or so people. The knob to turn it on is on the wall above a big red button. There were a few families playing in the pool. It is a good sized space but I would anticipate planning on sharing the space with other people be it adults, families or kids from sports teams. I found the pool area and water to be clean and well kept. There was a seating area out back that I did not have a chance to experience. In the Thanksgiving Point complex there is a restaurant, ice cream place and another restaurant spa further back so there are some walkable meal options close to the hotel. I had Uber Eats deliver during my stay without any issue. Remember to connect your Convoy account so you get extra points. I would stay here again if I wanted to be near Thanksgiving Point and the gardens. I like that everything was as depicted and expected cleanliness and facilities wise.

I stay here every time I'm in the area. I love how close the mall and restaurants are. It's nothing…read morefancy but everything that you need. A highlight to call out. As a vegetarian, I was super pleased that there was oat and almond milks offered on the coffee bar. WTG!

"if I could give it zero star, I would!" If you don't get it, move on…read more Experience was fine. Rooms are disgusting. On every wall There is dried dripping liquid stains. Even by the main room door. under the bed side table, in the bathroom, its gross. Charge way too much to have rooms that look clean on the surface. Bullshit, in my opinion. tell them you'll bring cleaning supplies and wipe the walls down, for a discount. Might work.

Was traveling with my friend to go home from are trip we was getting tired and pulled to this place…read moreto stay the night and front desk person was very rude. We have two small dogs with and they told told us we can't stay here because we don't have a right paperwork work for them and made us level so I don't remember this place at all .

This is a fairly property. Rooms are very clean. The bed is firm but comfortable. Easy…read moreaccess to I15 with tons of places to eat within ten minutes or less drive. They are doing self service breakfast with plenty of choices. There are plenty of tables to spread out. I am sure I will be back

It's okay. Location…read moreis really good, right next to I15, Maverick gas station across the street.. and a huge truck stop on the other side of the road. Parking is good, and there appears to be allot of cameras. So I'm going to assume security is up to par. The rooms.... Shower is great, but water could be a tad bit hotter.. and a little bit more pressure but that isn't the reason for a knock of a star.. I found a huge spider coming from under the fridge. And I mean huge, about the size of a half dollar. I don't know where it came from but it's dead now. Of all the hotels Iv been in, this is the first for me. The tv worked half the time; such as.. the screen would dim at the most random times where you could barely see the screen. Morning breakfast is normal, and decent. WiFi was actually amazing in my room.. got an average of 55 down/35 up.

Normally I'm the negative Nancy in these reviews but I have to honestly say I was very pleased with…read moremy stay at this Hampton Inn. I travel ALOT and I feel like I can give you a strong comparison to other comparable hotels especially the Hilton family. This ranks high amongst most Hamptons and I don't mean that negatively. There's clear evidence that the hotel is undergoing some type of remodeling so the past reviews may in fact have been accurate but at least for my room and experience it was very clean, comfortable, and efficient. Desk folks were super helpful and pleasant to deal with. There's virtually any restaurant you desire with a short shuttle or Uber ride. Didn't use the gym or other facilities but I did walk around and they all looked to be in great shape. The Hampton Breakfast was nicely done, exactly what I expect from the Hamptons. One area the staff forgot in the upgrades was the staircase. I know that's utility space but I try to avoid he elevator when I can and it did have a very musty odor and was in need of some new carpets and paint. Had to go to the staircase to find something to critique.. that's pretty damm good. I would recommend it!

There seems to be no option to turn off heat/cool. I switched to "off" yet it kept blowing cool air…read morenext to the area where one would work on laptop. I asked for another room. Same problem. In 2025 how do you have such a nonsensical heat/air system that doesn't seem to shut off? I had to leave.

The convention center was a great place to have the convention we attended. It was across the…read morestreet from 2 hotels which was super convenient Hyatt Place and Marriott A block or so from lots of restaurants, a bar, ice cream shop etc. there is a smooths grocery store across the street on the next block. It was super clean, super convenient, their layout was great for what our convention needed it for.

My first thought was "where's the parking" when I pulled into the convention center and saw a…read moremeasly 20 or so stalls (all occupied) at the property. They anticipated this question and had a sign with a QR code guiding attendees to nearby parking. That was kind of annoying-not having close parking, and having to pay to park at a neighboring hotel. If you're an out of town visitor and staying at one of the hotels nearby, as I'm assuming many people do, this is no problem. But for locals who are driving, be aware of this and plan a little extra time to walk (and money to pay). Once I made it into the convention center, I took the elevator, attempting to go to the third floor where my meeting was. But it only went to level 2, then you had to get out of the elevator, walk down a hall, get on an escalator to get to level three. Odd. I'm sure when you get the hang of navigating around, it's not bad. But first impressions were that this was not going to be an easy in-easy out sort of event. The rest of my experience was fine-nothing notable. But if I was planning an event, I'd have to consider the parking situation and extra signage to avoid confusion with my attendees.

Sundance was a go-to ski area when i was a kid in the 70's…read moreThis was my first visit in over 40 years! Still has the same feel as when i was a kid Just quite a bit better overall though parking was as challenging as the 70's....lol Really enjoyed the round trip chair lifts to the top and back. Stellar views from start to finish Destination resort so spend the day to get the most out of your stay 5 star visit for sure

Absolute perfection! My girlfriends and I celebrated our 50th birthdays at Sundance Mountain…read moreResort. While we expected outstanding customer service, beautiful surroundings, and delicious food, Sundance exceeded every expectation. From the moment we arrived, the staff was waiting to assist us with anything we needed. We immediately felt like royalty, and that exceptional level of hospitality continued throughout our entire stay. The spa, springs, restaurants, activities center, art gallery, scenic trails, transportation, and accommodations were all outstanding. Even when the bell staff was busy, they made us feel valued and went above and beyond to ensure we had everything we needed. Our birthday celebration was unforgettable, thanks to the warmth, professionalism, and attention to detail of everyone at Sundance. We can't wait to return!

I previously left this review on Google three months ago but it has been hidden by this lodge after…read moreI was asked by multiple people to delete it. I was not comfortable doing that so I am obviously very uncomfortable that it was taken down when it is all true and there is actually so much more that I could include. "This is a fantastic place to hang out if you're comfortable repeatedly hearing racial slurs, derogatory language about lgbtq people, want to be attacked for your gender and whether or not you're fulfilling your roles as a wife and mother, etc. My husband joined this lodge nearly 9 years ago and it was a wonderful place to find community at the time but now every time we are there, there is someone else ranting about politics in the social quarters, using foul language and all around spouting disgusting opinions that they can't handle being reminded are against the rules and their oaths of membership. Not to mention you may end up in the hospital due to the constant overserving of liquor by the bartenders who also can't handle being told what's against the law and their licenses that they hold. The ER came up to my husband and I on April 18th and used the N word in conversation more than 5 times, insulted gay people, told me it was my job to give my husband more babies, and made perverted comments about an underage nephew of his own. This is just one instance out of many that will keep my family and many of our friends FAR AWAY from this lodge. No one does anything to stop it and when we used the proper channels to complain we were pressured to let it be swept under the rug. Disgusting behavior from multiple levels of management and appointed officers of the lodge."

The Friendly and Honest people here. Relaxing atmosphere, great food on Wednesday, and the fun…read moreactivities going on regularly. The Support of Veterans and the Boy Scouts as well as the less fortunate. I'm Proud to be an Elk. Roger Kaufman

Best and last place to have a good meal before heading out on an adventure. Beyond this point, you…read moreare headed south to Strawberry Reservoir or going off road. The food is great, and the general store is nice to browse while waiting for your food. We even went and checked out the lodge next door for a minute. Very beautiful and very rustic feel. My girls really wanted to stay there over night.

Great lunch, lots of fun items on the store, helpful and fun employees. We will stop longer and…read morehave a sit down meal instead of food to go next time! They have a ton of branded clothing items, snacks, drinks, and more.