First off, there's no free breakfast. We have never been to a Marriott where a free breakfast was not offered. so that was a disappointment and an inconvenience. All staff were incredibly nice and did try to solve all of the issues that we had. First room they sent us to reeked of smoke. We literally opened the door and then walked right back out to the front desk. It was terrible. In our 2nd room the tv was broken, maintenance could not fix it so they offered to move us to another room. At this point, we had already unpacked and we were staying for a week so we decided just to stay in the room with no TV. They offered us one free breakfast for the inconvenience. Since the breakfast there is not free. I went to use our free coupon for the breakfast and we were limited with the choices if we had a coupon. If we were just out right paying for breakfast, there were more options but not for the free breakfast with the ticket that we got for the inconvenience. There is no microwave in the room. The bathroom and coffee bar area are very small. Our last night there the AC kept switching itself over to heat. The maintenance guy came and tried to fix it, but he could not. So at that point we had to pack everything up and move to another room at like 1 o'clock in the morning. read more

I really enjoyed my stay at this hotel. The front desk staff when I checked in were exceptionally kind, telling me how long it would take me to walk to my interview and pre interview dinner as well as telling me that it was safe to walk. The room was clean, comfortable, and well appointed. It was quite despite being in a busy road and had a white noise machine at the bedside. The gym was very nice, with a peloton bike you could log into. The location was great for anyone needing to be around Yale or Yale Hospital. Only reason for docking a star is because some of the bathroom hardware (toilet paper holder and handle to enter the shower) were broken or loose. read more

Courtyard by Marriott New Haven at Yale - Hotels Near Me - New Haven, Connecticut

Check-In Experience: Michelle at the front desk was an absolute sweetheart! Super friendly and made me feel like a returning guest even though it was my first time. That kind of hospitality goes a long way. Lobby & Amenities: The property was in great shape and the lobby/café area had plenty of seating to chill or work. Bonus: there was a hot chocolate bar--perfect for those freezing temps outside! The Room: Stayed on the 7th floor and the room looked brand new. * Compact and smart layout with a desk/armoire combo * Comfy bed that made it easy to relax * Bathroom was pretty standard, but the shower door wouldn't stay closed, so it got chilly * Body wash dispenser was broken, so I used shampoo instead (still counts, right?) Food & Drink: Only had time to try the brown sugar latte--and it was delicious. Didn't get to sample other menu items or hit the gym (next time for sure!). Location: Super close to Yale, which made getting around super easy. Great spot if you're visiting the campus or just exploring the area. --- Final Thoughts: Really enjoyed my stay--friendly staff, cozy vibes, and a prime location. A few minor room issues, but nothing that ruined the experience. Would definitely stay again! read more

Courtyard was very new and clean. The rooms were also clean. The bar and restaurant are very small so I had to go somewhere else to eat. They have parking on site in a little parking garage. The area around New Haven is kind of So so. read more

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Their parking lot is tiny. Someone blocked us and never bothered to register with the front desk nor leave contact info. Front desk didn't know what to do. "Management" told her to call 911 ... yes, I also do not know why. Front desk person just gave me her cell phone with 911 dialed ... They never figured out what to do, the driver of the car just showed up an hour later and drove off. I lost an hour and was late. Apparently they never heard of towing companies. Also the front of the hotel seems to be the modified scooter magnet. Lots of scooters without exhaust and police chasing them past midnight. Don't get your windows pointed toward the road. read more

Disappointing (very). Hotel accomodations were horrible! We actually had to wait in the lobby (yes, the lobby!) of the hotel for several hours, to discover later, that despite accomodations with the hotel, discovered that we were not listed. After several hours, the charterer for our group finally was able to secure a room. After leaving, we were promised a credit to our credit card, which has "yet" to happen, despite being told that this would only take 3-5 days. It's now almost two (2) weeks, and the General Manager has yet to return my email. Word of advise, think twice about utilizing this hotel. The only soft spot, was that it was near the event that we attended. P. Thorpe, pttassociates@gmail.com Update: And to date August 8, 2025 over a month later, General Manager has yet to respond to my email or contact me. read more

Roomy interior... clean and simple good choice if you want something very close to campus.

What a Christmas nightmare! Upon checking in, I was given a room for my stay. I sensed the room smelled of marijuana and asked for a new room. They complied, giving me a different room instead. After one night, I noticed there was a brownish stain on the sheets, and asked the front desk to rectify this. They complied. But that was not the end of it. The final night of my stay I noticed stains on the pillowcase, and then the morning of my checkout was when problems really started to emerge. The shower water never got hot. It only got lukewarm and never fully seemed to warm up completely. Also, the toilet did not seem to flush at times and I know it was not backed up. I also saw stains on a towel that I never used. I brought these concerns to the front desk and they felt very indifferent on these matters. As someone who stayed in this hotel previously and had a good stay, this was a nightmare of one. read more

I am still having issues with this hotel. I checked out and canceled my reservation on July 23rd, yet I am still seeing the reservation as active. I have reached out to the hotel via phone and the bonvoy app several times, and each time I am told that the reservation is canceled and that I will receive a receipt. I called again this morning after checking the app and seeing that the reservation is STILL showing as active, but they have removed my ability to chat with the hotel. The representative I spoke with over the phone stated that he will cancel the reservation and gave me a case number. I have to emailed back and forth with Steven Matiatos several times (view photos), but it's literally just the hotel not taking any sort of responsibility and basically not caring. I don't understand why this is so hard? I already had a horrible experience. Why does it seem impossible to cancel this room on the date that I actually turned in my keys and left the hotel (July 23rd)? I don't even care about the cell phone anymore, I just want this nightmare to end and I don't want to deal with this hotel anymore. At this point I am going to discuss with my employer possible legal routes because the incompetence is next level and ridiculous. read more

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They didn't tell me it was under construction and loud drilling 7-7. One elevator out of order and zero sound proofing. There were people partying in the parking lot opposite my bedroom. The noise was crazy. The room was very nice and has been refurbished but they should have invested in soundproofing. Because of the noise I went out and also checked out earlier than planned. When I returned in the evening by taxi the entrance door would not open so I rang the bell. There was also a guest on the other side of the door locked in. The lady via the intercom told me that the door is broken. All in all not Marriott quality. I'm still waiting for my stay to be credited to my account read more

This hotel is being renovated, so beware. This slows down access to one of the elevators, currently has part of the lobby blocked off, and reduces the size of the restaurant/bar area - not to mention noise and workers from 7a-7p each day. We were in a renovated room on the 7th floor. It was nice and clean, but the bathroom was SO small. I was surprised that there was little counter space and no storage in the bathroom. Under the sink was open, and shelves could have been installed there. Seemed like poor planning. Otherwise, the bed was comfortable, and staff were very nice. read more

Long drives and sooo much traffic call for an overnight! Called Marriott and was able to book a room at this property. The property was easily found just off the highway by Yale. Parking was easy and the room was ready when we arrived. The space was clean and staff were very friendly. There was a large group checking in at the same time, but staff were not distracted. I'd recommend this location! read more

Dirty, smelly, premium priced for this sub-par hotel. Parking in their own deck is $25/night extra. Free bad-tasting water in the lobby. Right next to Yale university, but it feels like plain old downtown New Haven. 15 min/5 miles from the airport. JW would (and should) be embarrassed. read more

The Courtyard Marriott New Haven is one of the more reasonably priced hotels in Downtown New Haven and located within a short walk of the Shops at Yale and Yale University. The rooms are clean, modestly appointed, with a fridge, coffee maker, safe, hair dryer, and ironing board. There is also a sitting area (larger in rooms with a King sized bed) and decent sized desk area. My main complaint is that noise travels easily across the door linking adjoining rooms, such as when our neighbour was singing loudly at 1am on a Saturday night. The staff were friendly and helpful. There is a lounge/restaurant area, and a 24h fitness centre on the main floor. Complimentary coffee is available every morning, and a hot chocolate station is offered every evening. There is a mini convenience/food area with a microwave where you can purchase snacks, frozen meals, bottled water, toothpaste and other such items you might have forgotten to pack. Parking is available on site for a fee but be warned that the ramps to enter and exit the parking garage are quite tight. Overall we enjoyed a pleasant stay at the Courtyard Marriott and would definitely stay here again when visiting New Haven. read more

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Its ok. In my xperience the room was clean, bed was big, pillows were for a doll house. Stayed 2 days and no room service stopped in? Every other day? Staff at desk was rude. Parking, lots of spaces but tiny ramp. If u drive anything bigger than a toyoda than this lot will be very tight to drive up ramp. read more

Nice lodging, just nothing to do nearby. Stayed here for one night. Everything went very well. Comfortable bed, nicely appointed room, great location near Yale. Hard to imagine anything which might have made the stay better. Very friendly welcoming service in a wonderful location right at Yale's doorstep. The room was certainly not fancy, but was clean and comfortable. The parking is very convenient. read more

I think this hotel was fine! I really liked the employee who checked me in. She was really nice! I also really liked the fruit flavored water they had available. I wish it was available in the mornings. In the mornings they only had coffee. Not everyone drinks coffee! Some people (me) would love access to fruit water all day. I also thought my room was plenty clean and spacious. The bathroom was nice. But as always I'd love if a hotel actually had liquid soap. Who wants only bar soap? read more

Hotel is under renovation - noise all day so loud it sounded like there was a jack hammer in the next room. Our room was one of the renovated rooms and bed was very uncomfortable. Water pressure horrible in shower. We came to visit Yale - would not stay here again. read more

Unsustainable practices - like replacing every piece of furniture regularly, and the place is a mess during the construction. In particular, the back parking lot is a massive pile of styrofoam and trash, blowing away in the wind! Shame on you. read more

Courtyard by Marriott New Haven at Yale - Hotels Near Me - New Haven, Connecticut

What a disappointment! We always stay at Marriotts and this one was awful! We couldn't make the heating/air conditioning stop blowing cold air! It was freezing outside and inside as well. The front desk said they were all cold too but they couldn't fix it since the recent renovation!! We couldn't get housekeeping despite asking early in the morning and were eventually told we had declined housekeeping. Absolutely not! I would never stay there again!! read more

This hotel is clean, centrally located, and always reliable. Every time I book here, I know exactly what I'm getting, and I'm always pleased with the service, staff, and quality. There's nothing bad to say about this hotel. read more

This is my second stay at this hotel and I enjoyed both of them. The staff go above and beyond! I was greeted today with a bag of water, candy, and a hand written thank you note. For Halloween they had a pumpkin carving contest (I think) in the lobby to vote on and candy of course. This time they had candy and a hot chocolate bar too. read more

I've stayed here a number of times and have found it to be consistently mediocre. The rooms seems clean, but have a rather funny smell. The furniture is fine--although the comforters have sometimes been lumpy and/or thin. On one visit, the air conditioning was extremely loud. The thing we like most is the courtyard--it has big tables, lounging chairs, pretty seasonal flowers, and a gas fireplace in the winter. It is a pretty nice and convenient place to have take out pizza. They also always have cold fruit-infused water in the lobby. We will inevitably return here next time we are in town. read more

We had a great stay at the Courtyard while dropping our son for his freshman year. The staff in particular is STELLAR. Everyone we met was warm and kind and upbeat, from holding an elevator door to greeting us at check-in with genuine smiles. I want to particularly call out STEPHANIE, who helped us make our reservation a few weeks ago and was there to check us in when we arrived. She went above and beyond with us, making sure we had the best rate, the right schedule, and every detail tucked in. A great person. (And the hotel itself is lovely. Rooms are good sized, everything works, and it's a super easy walk to campus.) We'll be back for sure. read more

Im only here for work, typically 3 months a year or more. The hotel itself is nothing fancy, it is in a college area. There's a lot of homeless people around here, just be careful, I haven't seen any aggressiveness from them yet. I've seen security escort them away from the hotel though. Most importantly, talk to TYLO or Michelle, they have fantastic customer service! Ask for them only! I came late due to a delay in flight and one of their staff - not Tylo Or Michelle - cancelled my stay! I even messaged them through the Marriott chat, informing I will be arriving late and yet the room was cancelled without any notification. Matter of fact I assisted the hotel staff with chinese translation as well, the hotel had native speaking customers and I had to intervene to assist with their needs. Thank you Tylo for going above and beyond and understanding the quality of life, you deserve a promotion! Tylo called me back 10 minutes and worked it out with management and got me room! I was put on hold for over 20mins by another staff member and I had to call back, Tylo picked up the phone was the savor! This is not the first time Tylo provided me fantastic customer service! Rock on Tylo! read more

Courtyard by Marriott New Haven at Yale - Hotels Near Me - New Haven, Connecticut

I stayed here awhile back, prior to a Connecticut marathon. The stay was great! The place was immaculately clean, had complimentary hot cider in the lobby in the evening time, and coffee and food available in their little shop during limited hours. There was a grocery story conveniently close, and since the hotel was close to Yale, there were things to do and things to see, conveniently close. I had the opportunity to explore the vibrant, college area during my short stay. Lots of book stores nearby, coffee shops, restaurants, museums and a few other things to keep you occupied, if you choose to go out to wander about. Rooms were the ordinary Mariott type: clean, simple and predictable. Security was great. I think there may even have been a key card required for evening time, to keep all the crazies away. Beds were comfortable. Complimentary tea and coffee in the room. The only weird thing I saw was an African-American woman trying to check in and being told that the only rooms available were over $700/night. I've traveled so much, domestically, that I felt inclined to think that seemed a bit inaccurate and checked online, and as I expected, the rates for the room were not nearly what this woman was told. In other words, for whatever reason, she was prohibited from checking in. Other than that weird observation, the place was great, and only about 15 minutes from my marathon start line. The place had what seemed like a professional gathering during the evening of my stay, professional people mingling. Everything seemed safe and clean. read more

As a fan of Marriot hotels forever, this was one of the poorest ones we've stayed in. Room was facing the street and windows were anything but soundproof...we could hear every loud motorcycle and car. Also the AC unit was so dated, made loud noise and would turn on/off every 10 mins. All contributed to a poor night of sleep. At least the receptionist was nice. read more

Great location to see the Yale campus, obviously! The rooms could use some updating and the air conditioning unit would n our room could not keep up. To be fair, it was July when we were here, so dreadful humidity. Also the rooms are pretty tiny. But the staff were really friendly and tons of great, local restaurants within easy walking distance! read more

The parking garage is a nightmare. We made a joke about how they must have so many reported accidents and the girl at the front desk said "never". Those parking spots are tighter than spanx when you're sweating at an Outdoor wedding in August. However, when you're paying $25 a night for parking and the upper deck is closed- it makes you wonder what you're paying for. We used this hotel to prepare for a wedding the following day. The suite was smaller than some of the other suites and executive suites we have stayed in. The queen size bed was a pull out from a semi round chair and barely fit into the space that it was placed in. Aesthetically the chair was nice, practicality wise it just didn't fit. The check in and check out process was easy enough. The room was semi clean- we did have to get a few dead bugs out of the shower. The water pressure was excellent though. Definitely a highlight in the middle of June when you have a wedding to attend as a bridesmaid. read more

The hotel is very clean and modern. The front desk staff was welcoming and friendly. The room was spacious, clean and there were plenty of towels. There was a small coffee maker, and free shampoo/conditioner/body wash. It is right near Yale, and all of the small restaurants and shops. I would definitely stay here again. read more

The employees here are super friendly. I was offered restaurant recommendations and a New Haven map at check-in! Housekeeping always smiled and said hello when I passed them in the hall. The hotel has been recently remodeled. Its location is very convenient to Yale. The wifi is free, and I was pleasantly surprised at how well it worked. I appreciated the complimentary infused water in the lobby. I also appreciated having a fridge in my room. Their gym is super tiny, but it has a few cardio machines and free weights. When open, you can obtain a pass from the front desk to use Yale's gym (It just so happened they were closed the weekend I was there). I did not particularly care for the bed or the pillows. The pillows are small and not very soft. I also was not thrilled about the $20 parking a night. I thought it was a bit steep for a lot that was never near full while I was there. read more

If you need a hotel near Yale, the Courtyard New Haven is a pretty good option. It's located within a 10 minute walk of the main campus and many bars/restaurants, albeit on the side of a busy highway. Pros: spacious, clean, and recently renovated rooms. The bed was comfy enough and housekeeping was great. Convenient location and really helpful staff. Complementary hot apple cider in the lobby during the winter months, which was a treat! Could be improved: the gym is horrifically small (like smaller than my single-bed hotel room). Several times, I wanted to workout but found every cardio machine taken. Avoid peak workout hours or get a pass for Yale's gym, which I unfortunately did not take advantage of. Walls were also a bit thin/noisy, and my toilet never stopped running the entire time I was there. Free wifi is also a bonus, but it was SO SLOW when I was there. I didn't want to upgrade my wifi, but it also took me 5+ minutes to load a page in the evenings. Besides that, I had a great stay and I wouldn't mind coming here again! read more

Courtyard by Marriott New Haven at Yale - Hotels Near Me - New Haven, Connecticut

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This hotel was the highlight of my trip to Connecticut. Second to seeing my daughter of course. It is very conveniently located in the town of New Haven next to Yale. Walking distance to restaurants and campus or an in expensive Uber ride a little further out. Unfortunately, the price was pretty high when I stayed as Yale was hosting the Ivy League Track and Field Outdoor Heps, but any other time their prices looked fine. The room was clean and a decent sized except for the bathroom. It was painfully small. Also, they did not have the smart TVs with Netflix and whatnot. Customer service was OUTSTANDING!!! Every person I came in contact with in the hotel was amazing. The Front desk workers, food service workers, housekeepers, everyone!!! I got the room rate package that came with one breakfast for one person per morning. Loved it! I actually saved a few dollars going that route. read more

Courtyard by Marriott New Haven at Yale - King Bed with pullout sofa. Pretty awesome! - Hotels Near Me - New Haven, Connecticut

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What??? Such a clean, new, fancy beautiful hotel and they don't have a pool?? That's my only complain - but a big one. They have really used every inch of this property on a busy lot in New Haven - I'll stay here again. read more

Courtyard by Marriott New Haven at Yale - Yep everything is pristine - - Hotels Near Me - New Haven, Connecticut

Such a good place to stay! The location is extremely convenient (I was working for a couple of days at Yale New Haven Hospital). The front desk staff was friendly and professional, the bed was very comfy, and the room was clean. My room was on the second floor and faced the street, but I didn't find it noisy. I had a great stay. I was a little annoyed by the 25.00 parking fee. It seems pretty high for New Haven-- there's plenty of room for parking in their garage and attached lot, and I think they should just raise their nightly rate and have "free parking," rather than advertising a lower fee and then charging an excessive parking fee. Everyone who is complaining about the neighborhood-- I think they just aren't used to cities? I walked (alone, in the evening) down to Stop and Shop, and while it is definitely a crowded urban area, I never felt unsafe or uncomfortable. I was happy to find so many restaurants and shops within two blocks. read more

Free wifi, but no free breakfast. They do have a Starbucks/cafe/bar area downstairs, but the food and drinks are nothing to write home about. I spent the night on a pullout, which was mostly springs, not enough cushion, but the regular bed seemed comfy enough. Be warned, you'll definitely need extra blankets in the winter. When we called for extra sheets and towels, the housekeeping personnel who came by was extremely polite and soft-spoken, which was much appreciated at the late hour. Pretty close to the Yale campus, so that's a plus. Also within walking distance of a nice variety of restaurants and bars. And if you're looking for something quick, every single fast food restaurant can be found across the street and along the same main drag. read more

Wow, this stay could not have been any better. Was just passing through town for a night to catch a show at Toad's, and was able to snag Courtyard for an insanely low rate on Priceline. I had a box shipped to the hotel from Amazon, and it was waiting for me at check-in along with a fax I had sent over. No charge. Front desk staff was super friendly and helpful as we chatted about why I was in town. They were nice enough to give me a 12:30pm late check-out and I'm still sitting in the room at 1:30pm without them bothering me. Coffeemaker & fridge in the room, those are always nice. Amazingly comfortable bed. Every hotel should try to be like this Courtyard! read more

Our circumstances for staying here are not ideal.. we have a pipe leak in our basement but our stay here for the last two nights has been very comforting in our time of need. Our first night was Christmas night and to say my daughter and I were frazzled with our situation at home is an understatement. We found our room at the Courtyard to be clean and comfortable. We were happy to be there considering our situation at home. Our second night (which was last night) was even better than the first. The woman at the front desk was very kind and personable ( I wish I had her name) she understood our dilemma. I would recommend this hotel to anyone who needed it and I am glad we chose it to stay there. read more

Stayed on 8/6/16 This hotel showed how good a Courtyard can be. The rooms were clean with free wifi, but what really made it nice were the employees that work there. Everyone had a smile on there face with a friendly greeting for all clientele. They were more than accommodating throughout our brief stay. The Starbucks personel were equally as gracious when we had breakfast there. Nick the cashier/ server was top notch. We will definitely stay there again when traveling through New Haven read more

The place looked fine in the common areas but there was mold in the tub and blobs of some sort of green goo on the walls of the shower. There was no bottle filling station as most decent hotels and airports now offer. No table service for breakfast, and the quality of the food was on par with McDonalds, yet the eggs and hash browns with an OJ and coffee cost $25. "Multigrain" turned out to be stale white bread. The staff were nice but it didn't save this shockingly sub par hotel experience. read more