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    Courtyard by Marriott Richmond Berkeley

    3.2 (102 reviews)
    Open Open 24 hours

    Services - Courtyard by Marriott Richmond Berkeley

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    Courtyard by Marriott Richmond Berkeley Photos

    Recommended Reviews - Courtyard by Marriott Richmond Berkeley

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    Armando A.

    Room was nice but I asked for a room close to the elevator and while the lady said she had a room by the elevator I still ended up at the end of the hall. The gym sucks, it's missing weights and it was crazy hot I there. The worst part was the bar/food area. The lady had to be the rudest person ever... black lady with an attitude! I was nice, courteous, and even made it a point to be extra careful with my words but she just seemed to be hating life, her job or both.... I asked if she could put the football game and and she let out a big sigh like I was bothering herNever again! Only because of the experience at the food place .

    Bedroom of a suite
    Jeff A.

    We stayed here because parking is free. It's ridiculous how even other Courtyard properties charge for parking. We should have maybe looked for another Marriott property that has free parking and breakfast but oh well. We are platinum so they upgraded us to a suite and gave us a $10 credit at the Bistro. Room had a horrible smell on entry like they were trying to mask smoking odor. We got used to it. Rooms are nice. Bed is comfortable. Bathroom is clean. Toilet had one of those commercial toilet seats with a notch in it which we thought was weird. I've seen less clean rooms at Westin hotels before. All in all a decent place to stay and value is good.

    Towel to muffle the dripping noise from the leaky faucet !
    Ashish J.

    I have to admit - I have never stayed in a Marriott that was in so much need of a face lift. First, as soon as I checked in, I was told that an email was sent informing about the repairs the place was undergoing (never got that email) - not a good sign. Even before, I arrived late and there was no place to park as tractor trailers and dumpsters had occupied several spots due to ongoing construction. The elevator, the room, the ceiling, the carpet, almost everything had decent wear. The tub faucet in room was leaky and the drip noise was muffled my a towel kept just below. How often do you get to see that at a Marriott? How often do you get to see that anywhere - period. Overall tho, the staff was still nice and welcoming. It's just the age, repairs, and the overall dilapidated feel made for a sub-par Marriott experience.

    Avocado Toast Plate
    Koko N.

    Their bistro is a great set up. Great open seating and very friendly staff. Food was fresh and coffee was hot.

    Room - queen bed; no sofa or chair.

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    3 years ago

    Ask for Jovon! He's the best! So nice and accommodating. He should get a promotion or raise!

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    6 years ago

    This is a wonderful hotel. It is clean, modern, stylish and the staff is very friendly and helpful. Great lobby, cafe and bar.

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    Page 1 of 3

    Ask the Community - Courtyard by Marriott Richmond Berkeley

    Review Highlights - Courtyard by Marriott Richmond Berkeley

    Jovon gave such amazing service while we were here.

    Mentioned in 2 reviews

    Read more highlights

    SureStay Plus Hotel by Best Western Point Richmond - SureStay Plus by Best Western Point RIchmond

    SureStay Plus Hotel by Best Western Point Richmond

    (103 reviews)

    $$

    They deserve a ZERO, even worse, after contacting Best Western CS about a horrific stay involving…read moreunbelievably rude employees and unacceptable levels of cleanliness along with minimum tolerance for what is acceptable in health and safety at a hotel. I would sleep in my car or couch surf long before I would ever consider staying here again. I'm also planning to avoid Best Westerns in the future.

    Not what I was expecting. I didn't read the reviews prior to booking as my husband booked and I…read moretrusted his judgments. This is your average cheap and old motel. It showed its age. Approximately $75 a night plus taxes. You can't beat the price. Check in is at 3pm. We checked in around 4. It was pouring out. They don't have a covered area where you can leave your car at the curb and run in and check in while not getting wet. We parked at the closes spot to the front door and made a mad dash for the door. Our shoes were soaked by the time we got back to the car. Check in was smooth. We reserved via their online site. Our first room was 245 at the top of the stairwell. It was a nice room. I question the cleanliness of the floors. I wore slippers so I don't know if it was clean or not. The floor is lament so it was pretty clean I believe. The room appeared to be clean, but not inviting. The bed was nicely made. It had a blanket on the bed between two sheets so you felt it was clean and you didn't have to remove a uncleared duvet. There was body wash, shampoo and conditioner hanging in the shower/bath tub. They had a plug to fill the tub. They give you 2 bath towel, hand towels, and wash cloths. There is both a microwave and fridge in the rooms. It has a wall unit for a heater and ac. It didn't have a thermostat just high and low heat and AC. It was fall so we used the heat. It worked great and we kept toasty warm. We turned it off at night because it was so loud. We probably should have kept it on to drown out the noise of the guests coming up and down the stairwell. It was so noisy that we barely slept. They do give you ear plugs. The freeway noise is a constant hum so that didn't bother us. The next night we moved to room 255 and they had no issues switching rooms for us. No arguments just here's a new room and please return the key before 9 when housekeeping shows up. It was a much better fit for us. It was still on the 2nd floor, same side, facing the freeway, but not at the top of the stairwell. We only heard one groups around 2am walking by. They must have been at the end room next to us. We didn't hear any noise from the rooms on either side of us. We got a much better nights sleep the 2nd night. The 2nd room 255 had a wall heater unit that had a thermostat with it. The heater worked well. We kept toasty warm. We also turned it off at night due to the noise and the room retained the heat. The shower in both rooms was hot and good water pressure. The tv had a good variety of shows, the only issue with the tv is there was no guide and when you flipped the channels it doesn't say what channel you are on. It took some flipping to find what we were looking for. The breakfast was better then expected. They have a hot breakfast with chafing dishes of potatoes and eggs the first day and the second day it had eggs and sausages. Both were really good. They also had 2 waffle machines equipped with the butter spray so it doesn't stick and syrup. There was fresh bananas, but they looked pretty sad. No apples or oranges. They had cranberry juice and some mango juice drink. They also had cold cereal, toast, English muffins, oatmeal, coffee. No tea. They had plain yogurt and a lot of it. Overall I'd give the breakfast a 5/5. Overall it was a good experience. I was quite skeptical when we checked in and I saw it only had 1.5 stars. The room looked a bit sketchy, but turned out to be ok. I'm glad I had my slippers with me. The heater worked like a dream and it was a nice change from home where we are so busy conserving electrify it's a bit chilly in our house.

    Aiden By Best Western - Berkeley - Single Queen Bedroom - Ground Floor

    Aiden By Best Western - Berkeley

    (37 reviews)

    $$

    West Berkeley

    Thank you for the reply, but just so you know it wasn't another outlet to book it was your website…read moredirectly so it was what you offered online not a 3rd party and your team still wouldn't book for the price it was online. Like I said your website was not working and I showed them the price it was showing, definitely wasn't my fault your system wasn't letting me complete the transaction online Again no worries we found another hotel to stay at thank you

    I was skeptical as I drove up to this hotel from the look outside. It looks fine but it wasn't what…read moreI was thinking it reminded me of maybe a dressed up apartment building when I drove up. But I will tell you looks can definitely be deceiving. The lobby is clean and the staff friendly and accommodating. The room was small but well maintained, clean, and very modern decor almost posh. I was traveling on business and this hotel ranks high on the best (without a full kitchen in the room) hotel I've stayed in on business travel. Quiet! And I mean church mouse quiet. I got the best sleep and no loud guests or door slamming. They offer valet parking in which it was $29 per evening. The valet parks the car in the hotel garage. They offer breakfast (hot or cold) that you could have brought to your room or you could go to the lobby dining area and enjoy. The breakfasts are for a cost. They offer free beverages in the lobby like fruit infused water, tea and coffee. Security seems on par as I felt safe in this hotel. There are some cool walkable restaurants and stores around the hotel. The staff were all nice to me. I recommend this hotel.

    Extended Stay America - Richmond - Hilltop Mall - Studio Suite - 1 King Bed

    Extended Stay America - Richmond - Hilltop Mall

    (79 reviews)

    $$

    I've stayed at multiple Extended Stay locations, and while I've had some decent experiences in the…read morepast (including good continental breakfast options), this particular stay was one of the worst. Despite charging top-tier prices--comparable to the Courtyard Marriott--the accommodations were outdated, unclean, and poorly managed. Filthy and Poorly Maintained The entire building smelled like dog urine and smoke, including the hallways and elevators. Elevators had accidents from dogs (urine and feces), and the staff did not clean them promptly. Room furniture and appliances were old and worn out--not worth the price they're charging. My bathtub was stained pink, and cleanliness overall was questionable. Overpriced with Minimal Services They treat the hotel like an apartment complex, yet they barely provide cleaning services. Rooms are only cleaned every three weeks, and guests are expected to take out their own trash--all while paying nearly $3,000 a month. They don't even have smart TV options. How lame!! Breakfast was a joke--just coffee and muffins. No toast, fruit, or real breakfast options for what they charge. Unethical Pricing & Sneaky Fees Amanda, a front desk staff member, removed me from the system when I was extending my stay--this resulted in losing my lower rate and being quoted a ridiculous $3,300 per month. No one informed me about corporate discounts--I had to find out online that I was overpaying. They deliberately locked me out of my side entrance access and messed with my reservations in an attempt to overcharge me. When I checked out early, they refused to provide a receipt--I had to video call and take screenshots just to document my charges. Later, I discovered sneaky late fees and rate adjustments, meaning I likely overpaid. Rude & Shady Staff The staff had a "nice nasty" attitude--acting polite on the surface while overcharging and making things difficult behind the scenes. The manager was condescending, pretending to care when I checked out early, but was clearly upset I figured out their pricing scam. They watched me on security cameras and revoked my key access to certain areas without notice. They kept calling about a smoke detector issue that wasn't real, seemingly to intimidate me. Sending maintenance staff up to my room in the day when I was working remotely in my room. Final Verdict: Stay Away! This place is run by incompetent and shady management that tries to squeeze every penny out of guests while providing filthy, outdated accommodations. They might have gotten extra money out of me, but they lost a long-term customer. I had a six-month housing stipend and would have stayed, but their dishonesty and poor service made that impossible. Do yourself a favor--stay at the Marriott next door (do your research first) or explore better options. Avoid this place at all costs!

    DO NOT STAY HERE IF YOU FEAR FOR YOUR SAFETY. It is horrible like a CRACK HOUSE everything is…read morebroken down and so filthy & old. It stinks like feces & urine EVERY WHERE. Upon entering the room, I was immediately met with an unpleasant smell, and I began to experience an allergic reaction. We proceeded to the front desk to request a refund from the receptionist, Cecilia. She informed us that they would inspect the room to determine if it had been occupied. We insisted that she come to assess the room immediately to ensure transparency regarding our refund request. Cecilia did not come to inspect the room and mentioned that they would check it later. I requested to speak with the manager, but none was available at that time. We agreed to call the manager. When I called, I spoke with the manager, Durga Dhakal, to inquire about the status of my refund. He did not request any information and simply stated that a refund could not be issued because the bathroom appeared to be used. I clarified that I had not touched anything in that unclean bathroom. He claimed to have taken photos of the restroom. I asked him to email me those photos to prove that the restroom had been used. He hesitated and eventually admitted that he did not have any photos. Avoid this place; you risk being robbed. The staff is horrible, customer service is terrible, and there are FLEAS,ROACHES & MICE everywhere.

    DoubleTree by Hilton - Berkeley - Restaurant

    DoubleTree by Hilton - Berkeley

    (773 reviews)

    $$

    West Berkeley

    Okay but be aware. My first attempt I was given a room extremely far away; it was dirty to the…read moretouch, my deadbolt didn't work, and the lock to the balcony door was completely falling apart (and didn't lock). I left immediately bc I wasn't safe. My second stay I'm in building 2, and the room is clean and my doors lock. It wants to be bougie real bad--and it's not--but it's solid. It is 5 buildings that all connect, kind of, with a center courtyard. Don't get lost! Guest laundry, decent enough gym (though cardio and weights are separate), pool, and hot tub. Hilton, you gotta start telling us in the app when there's a hot tub! Front desk staff all very nice. There were 0 available rooms until nearly 3 pm. It's in desperate need of at least a mini renovation (new paint, eCheck your locks, know there are some rough rooms and be ready to switch, but I'm glad I gave it a second chance because it's fine.

    Please stay far away from this hotel. The odor throughout the property was overwhelming and…read moreunpleasant, with strong smells of mold, mildew, and cigarette smoke everywhere. The host at the restaurant was unfriendly to the point where I almost walked away, although I will say that the waitress I had was very kind. I requested housekeeping multiple times during my stay. I was later told it was not completed because my "Do Not Disturb" sign was up during cleaning hours. However, during previous stays at this hotel, staff still knocked on my door to ask when they could return to clean the room, which made this explanation extremely frustrating. On two separate occasions, front desk staff told me directly that my room would be cleaned, and it never was. One front desk employee was dismissive and spoke to me with an attitude that made me feel disrespected. To make matters worse, the hotel uses automated text messages sent from "Glenda." I responded around 11:30 AM requesting housekeeping because I had work calls scheduled. I left my room for a period of time, returned to find it untouched, and later received another text stating they were unable to clean my room due to a high volume of rooms. This contradicted what I had been told earlier and was extremely disappointing. The room itself is in serious need of updates. The walls are extremely thin--I could hear doors slamming, people yelling, and even the person in the next room using the bathroom. The lack of soundproofing made it impossible to rest or work. For someone staying away from home, this was one of the worst hotel experiences I've had. I ultimately checked out early and went straight home.

    Courtyard by Marriott Richmond Berkeley - hotels - Updated June 2026

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