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    Courtyard by Marriott Richmond Berkeley

    3.2 (102 reviews)
    Open • Open 24 hours

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    Armando A.

    Room was nice but I asked for a room close to the elevator and while the lady said she had a room by the elevator I still ended up at the end of the hall. The gym sucks, it's missing weights and it was crazy hot I there. The worst part was the bar/food area. The lady had to be the rudest person ever... black lady with an attitude! I was nice, courteous, and even made it a point to be extra careful with my words but she just seemed to be hating life, her job or both.... I asked if she could put the football game and and she let out a big sigh like I was bothering herNever again! Only because of the experience at the food place .

    Bedroom of a suite
    Jeff A.

    We stayed here because parking is free. It's ridiculous how even other Courtyard properties charge for parking. We should have maybe looked for another Marriott property that has free parking and breakfast but oh well. We are platinum so they upgraded us to a suite and gave us a $10 credit at the Bistro. Room had a horrible smell on entry like they were trying to mask smoking odor. We got used to it. Rooms are nice. Bed is comfortable. Bathroom is clean. Toilet had one of those commercial toilet seats with a notch in it which we thought was weird. I've seen less clean rooms at Westin hotels before. All in all a decent place to stay and value is good.

    Towel to muffle the dripping noise from the leaky faucet !
    Ashish J.

    I have to admit - I have never stayed in a Marriott that was in so much need of a face lift. First, as soon as I checked in, I was told that an email was sent informing about the repairs the place was undergoing (never got that email) - not a good sign. Even before, I arrived late and there was no place to park as tractor trailers and dumpsters had occupied several spots due to ongoing construction. The elevator, the room, the ceiling, the carpet, almost everything had decent wear. The tub faucet in room was leaky and the drip noise was muffled my a towel kept just below. How often do you get to see that at a Marriott? How often do you get to see that anywhere - period. Overall tho, the staff was still nice and welcoming. It's just the age, repairs, and the overall dilapidated feel made for a sub-par Marriott experience.

    Avocado Toast Plate
    Koko N.

    Their bistro is a great set up. Great open seating and very friendly staff. Food was fresh and coffee was hot.

    Carrie A.

    Pros: Great staff, awesome bistro, excellent maid service Cons: Small rooms, hard beds, sketchy wiring

    Room - queen bed; no sofa or chair.

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    3 years ago

    Ask for Jovon! He's the best! So nice and accommodating. He should get a promotion or raise!

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    7 years ago

    This is a wonderful hotel. It is clean, modern, stylish and the staff is very friendly and helpful. Great lobby, cafe and bar.

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    Ask the Community - Courtyard by Marriott Richmond Berkeley

    Review Highlights - Courtyard by Marriott Richmond Berkeley

    “Jovon gave such amazing service while we were here.”

    Mentioned in 2 reviews

    Read more highlights

    The Hotel Mac - Comfy bed

    The Hotel Mac

    (124 reviews)

    $$$

    The Hotel Mac (built in 1911) is a historic hotel and restaurant located in Point Richmond. The…read moremain hotel is listed on the National Register of Historic Buildings. The hotel originally closed due to a fire in 1971, but it reopened in 1978. The hotel came under new ownership in 2013 and had a brief shutdown during the COVID-19 pandemic. The restaurant space was leased out in 2023 and reopened as Biancoverde at Hotel Mac. [Check in]: Our party had one of the most interesting hotel check-in experiences. I originally booked through the Capital One Travel portal. Unlike other standard hotels, this hotel has no front desk. Guests planning to arrive outside of normal check-in hours are supposed to receive an email within 24 hours before arrival with check-in instructions and an access code. The hotel does not allow check-in after 12 AM and the room is ready at 3 PM. Our party arrived at the Hotel Mac at 8:45 PM only to realize that the front entrance (Washington Ave) is for the restaurant (Biancoverde) while the side entrance (Cottage Ave) is for hotel lodging. I pushed the "Ring for Manager" button but received no immediate response. After waiting for two minutes, a lady got out of her parked car on the street and said that she had been out and heard the doorbell ring. [Issues with check in]: Apparently the manager said she was unable to send me instructions by phone or email because I booked through Capital One Travel and the platform didn't show my actual email and phone number. Once I gave the manager my phone number, I received the full instructions. It was not until this moment that I realized our party was going to stay in the Hotel Mac Annex rather than the actual Hotel Mac. Our party had no trouble getting into the Hotel Mac Annex as the entire check-in process was contactless. The building's front door code, room code, location of the annex, location and entry codes for the designated parking lot, and Wi-Fi password were provided by text. [Parking]: The parking lot right next to the Hotel Mac restaurant is for restaurant customers only. The actual hotel parking lot is a gated lot just steps away (21 Washington Ave) with a gate entry code and a separate pedestrian gate code. [Price]: Approximately $185 per night for a queen bed at the Hotel Mac Annex (36 Railroad Ave). [Experience]: I was able to hear railroad sounds, so I recommend not leaving the window open. Our party could not hear much outside noise once the windows were closed and the hotel also provided disposable earplugs next to the bed. The old-school central AC controls was functional and the room was nice & cool at 70°F. The shower water pressure was good and the water was hot. It would have been nice if one of the bottles had been labeled as body wash or conditioner. Hang the "Do Not Disturb" sign on the door to skip housekeeping service. The text message included a number to text for any issues. No microwave, but there was a K-Cup machine. The hair dryer and mini-fridge were in the drawers and the room also had a small TV. The text message also included a website about what to do while visiting Point Richmond ( https://www.pointrichmond.com/ ) and Rosie the Riveter WWII Home Front National Historical Park was at the top of the list of recommended places to visit. [Check-out]: Check-out is at 11 AM. I went back to the Hotel Mac and pushed the "Ring for Manager" button for check-out. The manager popped her head out of a window above and said that I did not have to do anything for check-out and can just simply leave. [Conclusion]: The one word to describe this hotel is charming. This hotel pays attention to small details from the towels, toilet paper (yes you heard that correctly), mirrors, vase, bookshelf, bathrobes, etc. There was a slight noise issue from the railroad, but once the window was closed it became a non-issue. The room was a bit small, but it had all the essential items. Overall, it was a pleasantly positive and memorable stay.

    A nice cozy historical spot to meetup with friends for dinner and drinks, or a romantic night out…read more I enjoy coming to this side of Pt. Richmond, so rich in history. You're almost transported to an old spot in Virginia City, but it's in the Bay Area. The entrees are savory, the drinks are strong, and staff are attentive. Very welcoming restaurant, except when it's super quiet right after the holidays, live music may not happen. One day, I want to stay here and have breakfast in bed or simply walk downstairs. It's adorable, glad the new owners re-opened after Covid, be a waste not to. 'Til next time ~ cheers and see you on Yelp (SYOY)!

    SureStay Plus Hotel by Best Western Point Richmond - SureStay Plus by Best Western Point RIchmond

    SureStay Plus Hotel by Best Western Point Richmond

    (107 reviews)

    $$

    You get way you pay for. It was clean and seemed safe. My room had an order that was masked by…read morecleaner. The cleaner smell was so strong. I had to turn off the lihts and leave door and windows wide open and sit in the dark but the smell never left. I could not sleep the 1st night. I asked front desk if we could change and they said they were full but check in the morning. Front desk said they may be able to once we checked out by 12pm but we weren't going to be around by then but they could send a cleaner. It didnt help. So we had to spend another night there. We asked for a discount but they didnt give us one. It was room 138. The smell they were trying to hide was from the bathroom. Other than that it was a clean place. I knew by reviews that we had a 50/50 lol

    Our room was repulsive, disgusting, and just gross. First, not only was the door jamb mangled and…read morehad signs of forced entry, but the bathroom door did too. The bathroom shower rod was hanging off the walls, and is on the verge of falling. As a result, the aging shower curtain would bunch up in the middle causing water to splash out on the sides. This resulted in water spraying out onto the floor. Showers were cold. No warm water. Floors weren't that clean and walls were scratched up. There was a blackout curtain that was ripped up that let the bright sun in in the morning. The rip was partially patched up with white packing tape. And I say partially because there were cracks in the blackout curtain that let light in in the morning. The mattress was slightly better than a futon. And the pillows were only slightly larger than a human head. I swear I could feel bugs crawling through my hair at night.

    Extended Stay America - Richmond - Hilltop Mall - Studio Suite - 1 King Bed

    Extended Stay America - Richmond - Hilltop Mall

    (80 reviews)

    $$

    Most Extended Stay Americas are pretty decent, but this one was not. I'd look elsewhere if you have…read morethe option. Check-in and service were fine, but the rooms felt older and dated. The hallways smelled of mildew or urine, the bathtub was stained, and the water pressure was basically nonexistent. The kitchen was essentially empty--no plates or silverware--though those are available to rent at the front desk. Our bathroom had soap but no shampoo, so we had to go ask for it. Aside from those issues, the accommodations were otherwise fine. I liked the location because it was close to our destination the next morning, and the surrounding area seemed okay. The front doors, though, looked like they could stop a tank.

    I've stayed at multiple Extended Stay locations, and while I've had some decent experiences in the…read morepast (including good continental breakfast options), this particular stay was one of the worst. Despite charging top-tier prices--comparable to the Courtyard Marriott--the accommodations were outdated, unclean, and poorly managed. Filthy and Poorly Maintained The entire building smelled like dog urine and smoke, including the hallways and elevators. Elevators had accidents from dogs (urine and feces), and the staff did not clean them promptly. Room furniture and appliances were old and worn out--not worth the price they're charging. My bathtub was stained pink, and cleanliness overall was questionable. Overpriced with Minimal Services They treat the hotel like an apartment complex, yet they barely provide cleaning services. Rooms are only cleaned every three weeks, and guests are expected to take out their own trash--all while paying nearly $3,000 a month. They don't even have smart TV options. How lame!! Breakfast was a joke--just coffee and muffins. No toast, fruit, or real breakfast options for what they charge. Unethical Pricing & Sneaky Fees Amanda, a front desk staff member, removed me from the system when I was extending my stay--this resulted in losing my lower rate and being quoted a ridiculous $3,300 per month. No one informed me about corporate discounts--I had to find out online that I was overpaying. They deliberately locked me out of my side entrance access and messed with my reservations in an attempt to overcharge me. When I checked out early, they refused to provide a receipt--I had to video call and take screenshots just to document my charges. Later, I discovered sneaky late fees and rate adjustments, meaning I likely overpaid. Rude & Shady Staff The staff had a "nice nasty" attitude--acting polite on the surface while overcharging and making things difficult behind the scenes. The manager was condescending, pretending to care when I checked out early, but was clearly upset I figured out their pricing scam. They watched me on security cameras and revoked my key access to certain areas without notice. They kept calling about a smoke detector issue that wasn't real, seemingly to intimidate me. Sending maintenance staff up to my room in the day when I was working remotely in my room. Final Verdict: Stay Away! This place is run by incompetent and shady management that tries to squeeze every penny out of guests while providing filthy, outdated accommodations. They might have gotten extra money out of me, but they lost a long-term customer. I had a six-month housing stipend and would have stayed, but their dishonesty and poor service made that impossible. Do yourself a favor--stay at the Marriott next door (do your research first) or explore better options. Avoid this place at all costs!

    DoubleTree by Hilton - Berkeley - Restaurant

    DoubleTree by Hilton - Berkeley

    (780 reviews)

    $$

    West Berkeley

    We took an overnight family vacation over Labor Day weekend to celebrate Mom/Grandma's birthday…read more(three rooms, all featuring beautiful marina views). The Good: Scenic Views: Incredible views of the Berkeley Marina, San Francisco Bay, and the Golden Gate Bridge in the distance. The marina-view room was well worth the upgrade over the courtyard view. Location & Outdoor Access: Beautiful walking trails directly outside around the marina, perfect for scenic walks. The kids enjoyed the nearby park (swings, slides, monkey bars), though the Berkeley Adventure Playground was unfortunately closed for the holiday. Housekeeping Staff: The housekeeping staff was the highlight of our stay. Every member I encountered was remarkably warm, welcoming, and helpful. Family-Friendly Amenities: The kids loved the indoor pool and hot tub, and the property also features a sauna, a fitness center, and outdoor games (Cornhole) in the courtyard. 12:00 PM Check-Out: The noon check-out allowed us enough time to enjoy a morning walk and a swim before leaving. The Bad: Frustrating & Stressful Check-In: The front desk's handling of a third-party booking issue was remarkably poor. My mother booked through Expedia since it was cheaper than booking directly, which is disappointing for a Hilton Rewards member (hotels should offer the best prices directly to guests). Instead of addressing the issue immediately, staff sent my elderly mother to her room without a resolution. This resulted in multiple calls and transfers, an unanswered front desk line, and a walk back downstairs and three buildings over to handle it in person. The ordeal took nearly an hour and required speaking with a manager, ultimately leaving my mother in tears and setting an unwelcoming tone at the start of the trip. When I asked why front desk staff aren't empowered to help guests immediately with welcoming solutions, the manager offered little explanation beyond needing approval and looking visibly embarrassed. When I followed up to ask why staff didn't just ask for that approval immediately rather than sending us on a wild-goose chase for an hour, I was met with a simple shrug. Unwelcoming Room Greeting: Following the check-in ordeal, the arrival note in our room addressed to "Dear Valued Guest" focused immediately on quiet hours and no-party policies, rather than a genuine welcome, making us feel regulated rather than valued. Small Double Beds: Two-bed rooms featured full-size beds rather than queens, which felt cramped. Pool Area Maintenance & Layout: Severe lack of seating (only 8 seats for roughly 30 guests), leaving families to place belongings on wet floors. The pool ran out of towels the next morning, and the house phone in the pool area to request more was out of order. Exorbitant Parking Fees: Self-parking is $45/day ($47 for valet), which adds up drastically when traveling with multiple vehicles. Extreme Price Gouging: A small lobby market purchase (3 bottles of water and 1 Gatorade) came out to $48.50. While the cashier was sweet and apologized for the prices, the markup felt unreasonable. Final Thoughts: I would stay here again mainly for the beautiful location if the price was right, though I now know to bring my own food/beverages and manage expectations regarding service. While this property is listed as a 4-star hotel based on its amenities, and I believe any hotel has the potential to deliver 5-star service, the DoubleTree by Hilton Hotel Berkeley Marina ultimately operated like a 3-star hotel with 2-star service during our stay.

    Please stay far away from this hotel. The odor throughout the property was overwhelming and…read moreunpleasant, with strong smells of mold, mildew, and cigarette smoke everywhere. The host at the restaurant was unfriendly to the point where I almost walked away, although I will say that the waitress I had was very kind. I requested housekeeping multiple times during my stay. I was later told it was not completed because my "Do Not Disturb" sign was up during cleaning hours. However, during previous stays at this hotel, staff still knocked on my door to ask when they could return to clean the room, which made this explanation extremely frustrating. On two separate occasions, front desk staff told me directly that my room would be cleaned, and it never was. One front desk employee was dismissive and spoke to me with an attitude that made me feel disrespected. To make matters worse, the hotel uses automated text messages sent from "Glenda." I responded around 11:30 AM requesting housekeeping because I had work calls scheduled. I left my room for a period of time, returned to find it untouched, and later received another text stating they were unable to clean my room due to a high volume of rooms. This contradicted what I had been told earlier and was extremely disappointing. The room itself is in serious need of updates. The walls are extremely thin--I could hear doors slamming, people yelling, and even the person in the next room using the bathroom. The lack of soundproofing made it impossible to rest or work. For someone staying away from home, this was one of the worst hotel experiences I've had. I ultimately checked out early and went straight home.

    Courtyard by Marriott Richmond Berkeley - hotels - Updated September 2026

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