Shoutout to Isa dora, she checked us in during a religious event, very friendly and professional. The staff take care of their guest to serve them well. Thank you! read more

TLDR: I rarely leave negative reviews, but this stay was disappointing from start to finish. Courtyard Marriot's are known to be the worst, this is the worst by far..... I would give it one star out of five stars. I attempted to complete Mobile Check-In at 4:00 p.m. and use the Mobile Key feature, which is one of Marriott's signature conveniences. However, I received a notification that I needed to stop by the front desk to verify my ID due to a system upgrade. While inconvenient, I understood and arrived at the hotel around midnight. Unfortunately, the check-in experience was poor. The night auditor did not greet us or offer a welcome. Instead, he immediately asked for my ID and credit card without any hospitality. After returning my ID and credit card, he never provided room keys. When I mentioned that I had not received them, he insisted that he had already given them to me and stated that the Mobile Key "should work," but could not guarantee it. Rather than resolving the issue professionally, he appeared more interested in arguing than assisting. Once we entered the room, the experience only got worse. The room had a strong musty odor and felt dated. The bathtub contained hair, and there was a false eyelash on the bathroom sink, making the cleanliness of the room very questionable. The bathroom fixtures are clearly overdue for replacement, the sink drained extremely slowly, and both the sink and shower had very poor water pressure. Overall, this property is in desperate need of a full renovation, from the guest rooms to the plumbing fixtures. More importantly, the staff would benefit from additional customer service training to provide a more welcoming and professional experience. I would not stay at this Courtyard again, nor would I recommend it to others until significant improvements are made. read more

Only stayed here one night but this seems like a nice enough hotel! They have a Starbucks in the lobby which, honestly, is very cool as you don't have to start your day by walking or driving somewhere to scrounge around for food. The room was a little outdated but it was clean and spacious enough. The Courtyard is located in the Brookside neighborhood which is apparently a nice part of town. The hotel has free parking, another plus! The parking lot in the front wraps around the hotel and gives you a motel type access to your car. Staff were nice and were always ready with a "good morning or hello" and not the canned monotone kind of greeting. I liked it, I liked it alot. The pool is being renovated but I would happily stay here again! read more

Pro: Renovated. King suite was comfortable, prior year. Can get breakfast in the "Bistro"/ lobby. Con: King room on street side noisy with cars streaming by. Updated but bathroom (toilet/bath/shower) has one dim light. Toilet very old. The arm of the toilet lifter was so rusted that it broke so toilet would not flush after first night. Repaired but new flapper did not seal, so toilet continued to run. Appears they left the old toilets in when renovation was done a few years ago. Tiny bathroom sink. Only room for tooth brush and toothpaste. Despite the AC, room was humid. No AC in hallways. read more

The staff here is extremely good and helpful. Marie at the front desk did the best within her power to make our stay nice. The main issue I had was the the entire 3rd floor smells like an ashtray. I was really shocked since i haven't been in a hotel that smells like tobacco smoke since i was a small child. The room smelled so strongly of smoke that my eyes watered the entire time I was in the room and felt like coughing which resolved immediately upon going outdoors. Marie put us in a room across the hall which was just as bad as the first room. We were just staying 1 night so we decided to suck it up. Also it would be nice to have complimentary coffee and tea available in the lobby. Instead they have a full service Starbucks. The staff at the Starbucks was also extremely nice read more

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I'm traveling for work. I just started a new job and basically paid for this room instead of paying my car insurance bc if I lose the job I'll starve to death lol. They gladly took $539 from me just a few hours ago and my client had an emergency and had to reschedule my visit for next week so I called back and after leaving me on hold for 35 mins they said bc my room is prepaid there is nothing they can do and there is no way to reschedule my room for next week. I understand the cost was not refundable but refusing to reschedule after taking my money is pure evil. Especially in an economy where people can't survive check to check and can't afford food--this is inhumane and an absolute scam. Don't stay here, there's better options where people will treat you like a human being. read more

This is a truly beautiful hotel with a fantastic bar and excellent food. The rooms are comfortable and well-appointed, and the overall atmosphere is inviting and relaxing. What really stands out is the staff--almost without exception, they are warm, attentive, and genuinely kind, going out of their way to make guests feel welcome. The one disappointment was an encounter with the manager, who came across as rude and overly rigid when enforcing rules, which felt unnecessary and out of step with the otherwise outstanding service. Despite this single negative experience, I would still recommend this hotel. The positives far outweigh the one drawback, and it remains a lovely place to stay. read more

Beware of this hotel. During our stay, our U-Haul was siphoned for gas, and someone attempted to steal our car off the trailer while it was parked on the property. This was extremely stressful and alarming. There appears to be little to no security or monitoring, and guests' vehicles are not safe here. We would not recommend staying here, especially if you are traveling with a truck, trailer, or valuable belongings. read more

Easy check in and nice clean place. In a fairly good part of Stockton . Plenty of nearby spots to eat at . Nice little bar and Sarah I believe was her name makes the best chili lime chicken wings and good drinks ! read more

Friendly staff, room is nice and clean. Would definitely stay here again when we are back in Stockton

The check in was smooth and easy. Room was nice and clean. Quiet The ice machine worked!! Close to restaurants and Starbucks, gas stations. Definitely will stay IF I have to go to Stockton again. read more

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I booked a night here for my work trip. It seemed like it was in a decent part of Stockton. The bedroom was a bit outdated. My room was on the second floor, but their elevator was broken which kinda sucks to have to carry my luggage upstairs. They were nice enough to offer to help me carry my bags though, which I declined. The bathroom sink was clogged and wouldn't drain the water. It was later in the day so I didn't even bother calling the front desk to ask for a maintenance guy to check it out. The pro to the room was that it had a microwave which came in handy since I got soup for takeout that evening, and it was nice to be able to warm it up. Overall, this hotel was just ok. It's a safer part of Stockton but the hotel is a bit run down. read more

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A first timer staying at this Marriott hotel while visiting Stockton. Used my Free Night Award to stay for 1 night. Got greeted immediately by the frontdesk host and was able to check in right away at 7:10 AM on a Friday morning. He was very courteous and welcoming, informing me of the in-house Starbucks hours as well as for breakfast. The hotel's kind of old, with the outside having odd medians and trees right in the turning area, which sucks big time. The parking spaces are a little tight as well. Inside the hotel lobby, it's pretty spacious. Bad thing is the elevator service, which it simply has one and is mad slow when the door opens and closes. The room we got was on the 3rd floor. A/C worked great, TV was good, had DirecTV with complimentary HBO Movie channels. Housekeeping service was very good, too. 4 stars for overall stay and 3 stars for general parking and vicinity. Enjoyed it for one night. read more

Courtyard by Marriott Stockton - Hotels Near Me - Stockton, California

Fantastic option in Stockton. It's located in a quiet area away from the chaos. Tom was super cool and personable at check-in and our room was very spacious. The decor, furniture, fridge, microwave were all very welcomed to have even though we didn't use them all. The room had a very quiet AC unlike some properties and the lobby area has a Starbucks cafe bar and meeting / eating area. The ice machine was functional and overall the our stay was perfect. My only gripe was the lack of USB ports. While there are outlets in the room, the lack of USB ports made it difficult to charge multiple devices and accessories. I would stay here at the Courtyard by Marriott in Stockton if I were to return. read more

I stayed at Residence Inn next door the last 6 trips and decided this week to stay here. I'm a titanium member. Upon arrival, was greeted with a broken elevator. They did offer to carry my bag up but I was fine taking it up the 3rd floor. Got to my room and .... No tissue left in the tissue box and there are cigarette or some sort of burnt marks on the carpet. As I went to plug in my phone to charge, there were no USB or USB-C plug-ins. I searched the whole room and didn't see any. Next door at Residence Inn, they have alarm clocks that have plug-ins. It's a simple update to lighten up the room. There is a gym and swimming pool. I'll use the gym tomorrow night; seems decent with free weights. this Courtyard Hotel seems outdated, and can use a face lift. read more

Nice room but average. No hair dryer. Spa closed. Lobby decent. Signs up about valuables in car. So area might be sketchy. Bed good read more

Courtyard by Marriott Stockton - Hot tub and pool - Hotels Near Me - Stockton, California

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After having to change hotels...we got to the one we originally booked and it was a nightmare. We called here, rooms available and our room was ready once we got there. Check in was easy and the clerk up front was very friendly. The rook was clean, beds were comfy, and it was convenient that they had breakfast options and coffee in the morning. There was a little mix up about our check out date but it was quickly and easily resolved. We had requested 2 nights and it was showing 1 night so our room keys had been deactivated. Once we said we reserved 2 nights they changed the check out date and gave us new keys. I liked the area it was in compared to the first hotel we were out. Would stay here next time we are in Stockton. read more

Very nice room. Clean and spacious. Crew: very friendly! No courtesy breakfast though. They do have a bar/eatery in the lobby, but you must pay. Breakfast was made to order and very fresh. The refrigerator in the room made sounds like the Santa Anna winds blowing through the valley on a hot summers eve. read more

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Terrible service. Upon check in, requested late check out due to traveling for work with an infant and explained how it would be convenient for my family. Was told of course! No problem! 3pm check it out it is! New girl working up front Checked us in and made a note of that. 3 days later, Day of check-out- infant and husband napping, DND sign on door- housekeeping still BANGED on door, and front desk also called the room to tell us there is no late check out- it is for members only! My husband called me at work, confused, because we were told we had a late check out. I went up to the front desk- was not kindly greeted by Tom- front desk manager. I told him my issue- all he did while not making eye contact once and rudely running back and forth between his computers, not giving me any attention, was tell me there was no note of late check out. After I told him I had a problem with that because that was not what we were promised, your new girl should've made a note, your housekeeper shouldn't disturb the room when there's a sign on the door- he finally looked up at me and said sorry and that new employee no longer works here. Absolutely NO EMPATHY from this man. After checking out, I called back and asked to speak with his supervisor- he said he'll take my information down and I never got a call back. Tom- you suck, you're rude, and you're probably racist - and you definitely shouldn't be working a job that deals with humans. Your personality seems like the type that belongs at the DMV. read more

If they charged 1/3 the price of a nice modern Marriott hotel they get three stars. This courtyard is a tired old place. Remember that motel smell from the 1970s and 80s? It wasn't a bad smell, it was just a particular smell. The rooms have this smell. Rooms are carpeted. 1/3 normal water pressure on the shower head. The shower head is an old waterpik shower massage that's been worn out for years. The bed was comfortable and the air-conditioning kept the room cool. The staff were complying with the covid-19 rules. But they're plexiglass front desk Shields were contrived in house. Nothing sleek or professional looking. The elevator felt like an old pinto. as a titanium elite member, I've experienced many different Marriott's. both of Stockton's Marriott properties, this courtyard and the residence inn, are in dire need of a complete renovation. it's really unfair to charge someone more than about $65 per night for a room in this hotel. read more

Incredibly clean and beautiful rooms. Extremely comfortable setting and fantastic room decor. Every single staff member was absolutely wonderful, helpful, kind, and friendly. Easily one of the best, if not THE best establishments to stay in the Central Valley. I would absolutely stay here again, and would highly and definitely recommend this place. Thanks again! read more

Carpets are in desperate need of cleaning. They are sticky and very dirty. Air conditioning unit didn't work either. Lighting in the room is very poor. Definitely not worth over $200/night to start here. read more

Arrived here late. Location around the hotel was super nice. There was shops and restaurants nearby. Hotel was clean and beds were comfy. Definitely was happy about stay and experience. Would stay here again. read more

We arrived thinking we would have a cot, but our room was too small. Thomas at the front desk was kind, cheerful and turned this disaster into a win. He upgraded us into a beautiful suite. We were here to visit the University of the Pacific campus. Highly recommend any UOP visitors to stay here! Safe, beautiful, clean, friendly! We didn't want to leave! read more

The good: - Wifi and AC work great - Nice staff - Quiet, relatively safe part of town The list pretty much ends there as far as any positives go. This place is nasty. For a hotel that charges $300.00 a night during the week, I expected much better rooms but this place has definitely seen better days and is in desperate need of a deep clean and revamp. My room looked like it took a total 3 minutes to clean with weird stains everywhere, a crumbling ceiling, dust coating all of the surfaces. I moved the trash bins and discovered gum stuck to the carpet and the wall behind the trash can was filthy and covered with stains as well. The fridge barely worked and was warm inside but made a ton of noise at the same time. Trying to unplug it was nearly impossible because of the web of wires behind the console. TV barely worked. Parking lot reeked of weed smoke all night. The pool gate was chained up and closed for the duration of my stay. The elevator was old and falling apart and could only hold 2 guests in at a time. I honestly couldn't wait to just get home and take a long shower after staying here. If you're going to have 4 star hotel pricing at least make sure the rooms are clean. Extremely disappointing and would not recommend staying here if you're able to avoid it. read more

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One night stay at this hotel. Very friendly, helpful staff. (5 stars for them) The lobby was clean and spacious. Stayed in a double queen room which was clean, neat and comfortable but could use a bit of updating. It had a lot of "little" things... little coffee pot, a little TV, a little cafe on main floor to pay for your coffee or tea in the AM. Price seems a bit high for what you get. read more

First, I want to say, that the staff were all very friendly!... But we were not impressed with the accommodations. The hot tub was out of service, which was a disappointment, the room, and its furnishings appeared somewhat worn, and there were stains on the footstool. The bed was comfortable, but in general was not a place we would care to stay at again, especially for the price. read more

I'm a big fan of the courtyard by Marriott, however, this did not live up to the standard courtyard Marriott I have stayed at through the country. Room smelled a little weird and the my need to do some updating to their rooms. read more

Great stay here recently. My first experience left room for improvement, with an overbooking resulting in having to be transferred to another hotel, followed by severe delay in paperwork which prevented me from checking in. The manager took care of me though by comping points, and made sure I had a room for this visit. Hotel was quiet and comfortable, located in a relatively safe area of Stockton. The elevator could probably use an update, and I wish breakfast was included, or at least slightly more affordable at the bistro. Shower also seemed to be darker than normal due to poor lighting placement, but those are just my suggestions. All in all, great experience here! read more

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Parking was a bit rough on weekend night late check in. Spots were small and parking lot was very dark at night, a couple shady characters hanging around. Checking in went well, staff was very friendly and helpful. I received a ground floor room 129 and it seemed a bit dirtier than I'm used to when staying at a courtyard Marriott hotel. Especially with the virus risk I was expecting things to be extra clean. There were little tiny flying bugs that would hang around the sink. The carpet had crumbs on it here and there from previous stays. Trash cans near the tv were full of crumbs. Under the desk and under the sofa chair was food particles. The sofa chair was dirty with crumbs, stains, and a tiny piece of glass. The bed was fine no problems there luckily. Toilet and shower were okay. Despite shower-head being a bit old and a little clogged. Maybe I got an older or bad room because it didn't look as nice as the ones in the pictures. I like Marriott brand hotels but I don't think I'll come back to this one. read more

The lobby updated, warm...breakfast is delicious. The staff was amazing! Tom the manager was so kind and welcoming and helped with any issue we had - crayons, bandaids, lost pillow, the management helped with all! The rooms were clean, and super affordable. Great for families. read more

Just stayed here for two nights and had fabulous experience. Not all Courtyards are created equal, and I give credit to the local management team. The manager Tom is very warm and sincere, and I think his personality is shared by all the others who worked there. The Bistro area had fantastic drinks, food, and breakfasts, and there's a nice sitting area in lobby with large TV to hang out. The rooms are clean, the linens and furniture look near new, and both check in/check out was speedy. Lastly, plenty of parking in front of hotel vs. many hotels where I had to park far away. Kudos to Tom and team :) read more

This place was pretty nice. They had good service and a great policy to manage the COVID. In addition they had wipes inside the room for sanitation which was a nice touch to fit the needs of people who need those extra amenities to assist them with their stay. In comparison to other hotels though, there were some things that could be better. For example like others I have stayed in having a microwave in rooms made things much more homely than not and here the shower curtains were not long enough to actually stop the water from getting on the floor even with the towel and mat placed there. For the hotel's need to know as well and for the guests is that the location is not the worst but isn't the best either. Just outside my room there was people smoking weed and selling at the same time. Not the fault of the hotel but for future if developing controls to better keep the guests safe and comfortable at the same time. The customer service I will say though was great and I am grateful to have that when I go places. read more

Typical Courtyard, which is good so I knew what to expect. Updated lobby with a bar which also serves breakfast and dinner (limited menu). The rooms were nice enough. The location of the hotel is close to restaurants and the interstate. The only negative is that Elite members get nothing unlike other Marriott properties. I am a Titanium, which is new and was not aware of. When I asked what I get for that, the gentleman said nothing really but a thank you for traveling so much. No water (like you get a Hilton properties) and no breakfast. I will be coming back to Stockton and if I can find a more reasonable Marriott that gives you a gift for being Titanium I will stay there instead. read more

Employees were professional and polite, the gym had wonderful treadmills and some weights and overall the facility was clean. Rooms could be updated a little but our room was clean and comfy so I wasn't disappointed. I had a scuffle with coffee maker (the button is at the base where the cup sits) but I eventually figured it out. read more

I travel a lot of work and I stay at Marriotts for the most part. This one is definitely older and is in need of some renovation. I always get the rooms that have the private courtyard and that's nice but the room needs some serious updates! One thing I really liked about the hotel is the staff; they're super friendly and very helpful. The onsite Starbucks is one reason why I love to stay here and the breakfast is really good! The dinner options, however, are not that great but there are a lot of good food options on March lane. This was my last business trip to Stockton but I'll probably end up staying here because of the location and the staff read more

This is another one of Marriott's recently upgraded hotels, noticeable by the freshly done-up lobby featuring contemporary art and modernist furniture. The selling point of this hotel is the clean and well-equipped amenities, such as the pool, fitness center, business room, kiosk, and restaurant. The restaurant serves a decent breakfast and has some palatable entrees, but's is more utilitarian than luxurious. The rooms are a bit smaller than other Marriott's I've stayed in, but are still fully functional. read more

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We always stay at the Marriott and love the Courtyard so when we had to go to Stockton for. Cheer competition it was a no brainer. Unfortunately, this place did NOT stack up. As soon as we entered the lobby it smelled disgusting. Staff was not helpful at all. Got to our room, also smelled terrible! Very dingy and stuffy. Tried to turn on the very small tv and it wasn't even plugged in so after 15 minutes of connecting finally watched the old small tv before falling asleep. Woke up in the morning and went in the bathroom to a GIANT COCKROACH. So unacceptable. So pissed off. Told front desk staff who gave half hearted apology. Packed my stuff and ran out.. I am not staying where who knows what is going to be crawling around and getting in my stuff for me to take home with me.. oh no. So disappointed. read more

Great service. We regularly rents a conference room, which is always clean, and staff is attentive. Plus coffee, booze and snacks are right outside. read more

Condensed letter I sent to the Courtyard in Stockton: I found roaches in my room. I killed one of them and left it on the white/cream tiles of the bathroom floor so they would know I wasn't lying. I then packed everything up, went down to the front desk and told the attendant there what happened. He asked if would like another room, which I declined. Roaches are a pest that show themselves after their numbers are already huge. I was VERY grossed out. I asked the attendant when the last time the property was exterminated for pests, to he said that "We just haven't had a problem before." I then replied, "Then it has been a very long time, then." To which he said, "Yes, I guess so." Staying there wasn't an option. I informed the attendant I would be spending the night in my car after he denied my request to at least sit in the lobby. Not really sure why that was, but whatever. I knew it was going to be a sleepless night regardless. At least they didn't call the cops on me. I stayed in my car the rest of the night and didn't re-enter the building even though I really needed a restroom. True story. I then waited until morning to inform my colleague in a different room I was going to a store and would meet them at work. I only told them about my experience after they had checked out. I didn't want to influence their stay one way or another in case it was just my room. I don't believe that for a second, but stranger things have happened. Oh, they were grossed out, as well. They wished I had called and we had gone somewhere else. But hindsight is 20/20. I honestly thought it was more polite to wait on them and allow them to sleep, rather than abandon them. I spent all of 5 to 10 minutes in the hotel room. At the time I left the building for the parking lot I had been awake for 22.5 hours. I fell asleep for a few minutes at a time several times that night, but I remember each half hour. It was awful. But if you want to know the truth, I wasn't resentful. I had not encountered this problem in any other properties, and I've been staying exclusively with Marriott for a while. Especially since I started a job this last fall that requires a lot of travel. I knew that night that I would not get rewards credit for this location because I wouldn't be charged. I wasn't resentful, that is, until I got a "Non-Apology Apology." I can forgive almost anything. I can understand a pest encroaching on a property and going unnoticed until it shows itself in an embarrassing moment. It happens. But how you respond to that event speaks volumes about your organization. At least they acknowledged that there was a negative event that occurred. Although, the letter sent was written more to assuage themselves from blame than to "make things right." Here is the letter: "Dear Mr. L, I am reaching out to you in regards to your recent stay with us. We sincerely apologize for you finding a bug in your room. We will certainly have our maintenance team look into this to ensure this is an isolated issue. I found that the front desk staff already comp'd your stay with us and there were no charges to your card. We did authorize your card upon check in and we have released this authorization you should see this reflect in your account with in three days. It is our goal to provide every guest with an exceptional experience, we apologize again for the inconvenience you experienced. Please let us know if there is anything else we can assist you with. Thank you, Melanie Veeneman (Harold) Operations Manager" I'm sure Mrs.(?) Veeneman (Harold) had the company's best interests at heart, which I appreciate and understand. But in this letter what she makes very clear by what she tries very hard NOT to say is that she holds none of my interests in any kind of priority. In fact she is only apologizing that I "FOUND A BUG" in my room, not that I HAD a bug in my room, or that that bug was a ROACH. Plural, in actuality, but I only left one dead. We'll call that my fault for not leaving more. I didn't think I'd ever be having to write this letter to a Marriott. I appreciate not being charged for the room I couldn't use. However, I can't for the life of me figure as to why, after acknowledging the bug (roach), you didn't at least offer... ANYTHING for the hellish night I had to spend looking at your hotel from the parking lot. Is it only me that should know that that is only the decent thing to do? I can't believe that for a second. Marriott is better than that. Still, you all offered not even a real apology. Am I to assume that you don't want me to tell others about how well you remedied the situation once you were made aware? Because you can be assured that I've already been touting the opposite, now that it's been since Thursday night. That night I wasn't damaged beyond repair. I'm never going to litigate the matter. You can count on that. I will be posting a copy of this letter to Yelp and FaceBook, etc. read more