I took my brand new dress to the dry cleaner, and it came back with several oily stains. Initially, they told me I should return the dress because they claimed the material was problematic but they never mentioned anything about stains. I only discovered the stains after they kept saying that I should return it, which raised my suspicion. I brought it back and they said they could wash it again with water. After the wash, the stains were little less but still not completely removed. The lady there was not honest and kept blaming the dress's material for the stains. I told her the dress was brand new and had no stains when I brought it in. Please be cautious about this store. I plan to file a report with the BBB to warn others about this incident. read more

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Shirlin took care of my alterations (pants hemmed) and jacket sleeves shortened) in short order. She also did a nice job with my husband's shirts. I appreciate her kindness and excellent work. read more

I found this place on Yelp after buying a royal blue bridesmaid dress from David's Bridal off the rack. The dress had a few torn stitches, no clip in the back, and the bottom just wasn't flattering for my body type. On top of that, it was strapless, which made it hard for me to keep up since I'm more on the heavy side and have a larger chest. When I walked in and explained everything I wanted fixed, she was so understanding and made me feel completely comfortable. She even asked me to bring my heels so she could get a better overall look and see how the dress would fall once altered. She noticed I was struggling with the top of the dress and suggested using the extra fabric she would take off from the bottom to create straps. Throughout the process, she gave me great ideas and was very honest about everything -- like how much fabric could be removed before the dress became too narrow to walk in. She also went over pricing clearly, asked about my budget, and helped me find solutions that worked for me. I gave her about a week to finish the dress, and a day before pickup, I called to check in. During that call, she asked me to come in for one last fitting to make sure I could walk comfortably and to measure the straps one final time. The next day, I came back to pick up my dress -- and it was perfect! The length was just right, I could move easily, and the new straps looked like they were part of the original design. She truly went above and beyond, and I'm so happy with how my dress turned out. If you're looking for someone who's skilled, honest, and genuinely cares about her customers, I definitely recommend coming here! read more

Couture on Grand Cleaners and Alteration - the final dress - Dry Cleaning Near Me - Walnut, California

Jacket was much too big after purchasing it online, brought to Couture cleaners and owner/lady did a FANTASTIC removing excess fabric in arms and length. She is very skilled ...also brought shirts for dry cleaning that came out well, and her pricing was fair. Also automatic texts, when your item/items are complete is convenient. read more

Everyone was so very accommodating and hemmed 3 dresses that I needed for a trip within a few days. I highly recommend them for dry cleaning and alterations. read more

My daughter found a prom dress she loved online and ordered it in a size 4, but when it arrived, it was too large. Unfortunately, the store didn't carry anything smaller than a size 2, and a restock wouldn't arrive for several weeks--too late for prom. We began driving around to find someone who could alter the dress in time. After visiting several places, we were repeatedly told that the dress would be too difficult to alter due to the sequin-covered top. My daughter was disappointed and heartbroken. Just days before prom, we decided to stop by Couture on Grand on our way to Pasadena to see another seamstress. I'm so glad we did! The owner at Couture on Grand was incredibly kind, experienced, and confident. After examining the dress, she acknowledged it would be a challenge but said she was willing to take it on--unlike others who turned us away at first glance. Once my daughter tried it on, we realized it needed to be taken in by 3 inches (even though size 2 and 4 supposedly only differ by 1 inch!). We were told to expect a call Saturday morning. Despite having several dresses and a wedding gown already in her care, she managed to fit us in as her last client of the week. When we got the call on Saturday, we rushed over--my daughter had less than three hours before meeting friends for prom photos. She tried on the altered dress, and it fit perfectly! We could not tell it was taken down 3 inches! The owner had even adjusted the length to work with her heels, ensuring she wouldn't trip. I'm so grateful we found Couture on Grand. The owner's skill, kindness, and willingness to help made all the difference for my daughter's special day! Thank you very much!! read more

Couture on Grand Cleaners and Alteration - Top portion of the dress that needed to take down 3 inches. - Dry Cleaning Near Me - Walnut, California

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It's my second time back here I asked for adding a short zipper to make it like a jacket, but Shirljn suggested do a long one so that looks gonna be better, and when I pick up I just find everything gets perfectly done! Shirlin has a really good taste on aesthetic of clothes and very skilled on alterations, it's valuable and definitely you can trust her! read more

Couture on Grand Cleaners and Alteration - Dry Cleaning Near Me - Walnut, California

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Sherlin is amazing!!! She saved me and my wedding dress! I bought my wedding dress online and the dress had wrong measurements throughout! I panicked as I had 1 week from my wedding date! I am so lucky to have found her shop on yelp! Other places turned me away saying a minimum of 2 months for wedding dress alterations! I had one week before my wedding!!!! and she pulled it off!!! She even added a bustle for the tail of my wedding dress. Extremely happy with how it turned out. She also has other hobbies like painting and has portraits for sale in her shop. I would love to have her paint a picture of my husband and I. She's so talented! Great prices! read more

Couture on Grand Cleaners and Alteration - Fitted alteration - Dry Cleaning Near Me - Walnut, California

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I needed last minute alterations on my wedding dress and they performed a miracle in too short of a time. My dress looked and fit great! Thank you for the hard work and great care that you took to get my dress back to me in time for my big day. read more

This place is the best! I've lived in Walnut my entire life and this is hands down the only place I trust with my designer clothing for dry cleaning. I recently came in to get my YSL purse detailed and an alteration to a Mac Duggal. They both look perfect and brand new. Love Shirlin! Great prices for the value read more

Couture on Grand Cleaners and Alteration - Dry Cleaning Near Me - Walnut, California

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This is a new business in our area and decided to take pair of jeans my wife bought for me from the Rack .The hem needed altering. The women who greeted me (Shiulin) was very kind and knew exactly what I needed. A few days later I picked up the jeans . Shiulin did an amazing professional job that and you could not tell they had been altered. I have taken pants to have the hem altered before and usually pay under $10 but they always end up looking altered. You will pay a bit more at this place but like the saying goes, "you get what you pay for". Good luck Shiulin with your business. read more

Couture on Grand Cleaners and Alteration - Dry Cleaning Near Me - Walnut, California

When I first came here I didn't know what to expect I'm picky on who works on my clothes because I have delicate clothes but I gave it a shot and never left!! The quality work that is done with my clothes when it comes to cleaning and taking the stains off is the best. My clothes always comes back looking brand new like nothing ever happened. Also not only does the dry cleaning the best but anytime my buttons or tares happen on my clothes Shirley handles it the best!! I found my dry cleaning place and I won't be leaving !'! Best in town !!! The best part about it the cost is reasonable !' You won't be disappointed. The owner is nice and friendly !! read more

I brought in an old jersey that I wanted to wear for a concert and I needed it to be let out a little bit and I explained it to her and she did a perfect amazing job! You can't even tell it was altered at all! I am so happy with her work I will be coming back for any future requests! read more

Shirlin is the absolute best! She is super sweet and great at what she does! I am so glad I found this place for all my clothing alterations. The price is extremely fair for all the work she does and the pieces she works with! Definitely my go to place! read more

The location & hours are convenient. However, they do not have a standard price list posted. They make up the prices as they see fit. This is not fair practice to the customers. read more

Great service. Had my suit fitted after 35 pounds weight loss. She did a Excellent Job I'm Very Satisfied read more

So surprised me! With her skillful modifications, an ordinary dress with long sleeves and high - pleats neckline turned into a sleeveless-fashion necked dress that was well-fitting and stylish, even better than custom read more

Couture on Grand Cleaners and Alteration - Dry Cleaning Near Me - Walnut, California

Shirlin is the most amazing, sweet, kind, generous person I've ever met. She is the only one I trust with any alterations. I don't even live in this city but I make sure to go to her anytime I've needed anything. She is a professional through and through. I grew up with seemstresses and Shirlin's finishing is impeccable! I don't know if she's worked for any of the high fashion houses but her work is haute couture! read more

Great customer service! Shirlin was able to alter the shoulders on a vintage trench coat when other tailors I visited could not. She has a design background and her passion for fashion shows. read more

Decided to give this new store a shot. Brought my pants in for some alternations (making them shorter and skinnier). The lady did a very good job! The stitchings look very nice and straight. read more

I am so pleased the new dry cleaners and alteration moved into my neighborhood recently. She has provided some of the best customer service I have ever had. She has gone over and above any expectation I could have ever imagined. I would highly recommend Couture on Grand to anyone. If I could have given them a 10 star review, I would!!! Laura N. read more

Shirlin is such a sweet and helpful lady. She always gives clear directions about the types of cleaning, sowing, and alterations needed. I trust that she will fix everything that I ask for. She is easy-going and always does her best to be as helpful as possible! read more