I know everyone's experience may be different but mine was bad. I took in some pants that were…read moreskinny fit dress slacks that were too long. I explained and even took a sample for them to measure. When I picked up pants, one pair was great, the second one they basically just shortened so now they were wide leg not slim fit at ankles. I went back and blamed me saying that I didn't tell them and that they forgot to charge me in the first pair. They charged me $20 more dollars to fix. Honestly there was a line so I was like whatever....just fix pants please. First of all prices aren't cheap so for them to dryclean a coat, dress shirt and "fix" 2 pants was $80 then another $20 to fix pants. I will never go back to this place again.

Constantly having issues with them they are in the neighborhood so it's convenient…read more First time i dropped off a top to be altered on shoulders picked it up came home & realized it was never even touched had to make another trip Second time dropped off pants hem bottom take in waist Picked up came home realized hem was done but waist was not taken in Today i picked up the same pants this is what i was given a terrible job & stained pants unacceptable

Everyone was so very accommodating and hemmed 3 dresses that I needed for a trip within a few days…read more I highly recommend them for dry cleaning and alterations.

I took my brand new dress to the dry cleaner, and it came back with several oily stains. Initially,…read morethey told me I should return the dress because they claimed the material was problematic but they never mentioned anything about stains. I only discovered the stains after they kept saying that I should return it, which raised my suspicion. I brought it back and they said they could wash it again with water. After the wash, the stains were little less but still not completely removed. The lady there was not honest and kept blaming the dress's material for the stains. I told her the dress was brand new and had no stains when I brought it in. Please be cautious about this store. I plan to file a report with the BBB to warn others about this incident.

Strongly recommend for anyone who is looking for a high quality dry cleaning in this area…read more I recently moved to diamond bar from DTLA and was looking for a good/reliable place for a dry cleaning. I found this place on yelp and saw amazing reviews so wanted to give it a try. I found out that these reviews didn't lie. I am so satisfied with the service I have been receiving from this place. The owners of the place are super nice which is always a plus The price is very reasonable. The quality of work is spectacular I recently dry cleaned my luxury linen white sofa covers from this place and I am so happy and satisfied with their work

We've been going here for more than 10 years, and the service and care have always been…read moreoutstanding! The owner Joe and his family/team are amazing, and they remember you. They can clean hats, shoes, delicate items, and we even have alterations done here. If certain items have hard to remove stains, they'll clean it again until the stain is removed or hardly visible. They're upfront about costs and timelines. If you need your clothes earlier or in a rush, they'll do their best to accommodate you. When you have a large order, they even offer a cash discount. Parking is easy, and they'll place a sign next to the handicap stall for quick access. We highly recommend!

Great customer service, great people. Highly recommended. Getting ready for a business trip and…read morehad some work clothes that needed to get done on a rush, they came through, great prices.

Towne cleaners have competitive pricing for dry cleaning but what sets them apart from other dry…read morecleaners is their level of service. They always greet me with a smile and offer water and snacks. Recently they even went beyond their normal level of service by waiting an extra 20 minutes beyond their closing time. I hadn't known they were closing early due to a holiday but they were willing to wait for me which shows how awesome they are.

fast and good service. my items were ready before the said date. This is my first time and I will…read moredefinitely be using them again.

My puffer jacket suffered lot of strains from taking a long vacation. I came across this store and…read morehoped they could assist with getting those tough strains out. I went on a Saturday at around 11 AM to get a bit of information on pricing. There was no other visitors at that time, so it was a seamless process with creating an account and dropping it off to them. For payment, this store accepts Zelle, Venmo, and cards not including American Express. I was advised it would take until Friday (6 days) but it was ready earlier. I received a text from their system once it was ready for pick-up. Pick-up process was also seamless because I brought my receipt. All of the strains were gone, so I was definitely happy with the service! Pricing was about $25.

They are all real nice,professional and they do a great job. I have been going there for years and…read moreI highly recommend them.

I appreciate their hard work and honesty! They weren't sure if they were able to take out the…read morestains from my dress but washed it anyways! They took out the yellow stains off my beautiful vintage dress!

I brought my wedding dress here to be dry cleaned and had such a great experience from start to…read morefinish. Jennifer provided amazing customer service. She is professional and very communicative throughout the entire process. She truly is a gem with a kind heart. When I got my dress back, the quality of the cleaning exceeded my expectations. It looked absolutely beautiful! I truly appreciated the care and attention they put into their work. I would 100% recommend this place to anyone looking for reliable, high-quality dry cleaning... especially for important items like a wedding dress.

Great quality work and so kind. Did a great job with my alterations and made sure my dry cleaning…read morewas done well before returning. Highly recommend.

Unsure how to feel. Left a jacket to have the zipper replaced and it came out not so great, zipper…read morewas misaligned and so the snap buttons didn't close properly. Also whoever worked on it didn't bother cleaning up their stitching which was quite disappointing to see, not to mention the already long wait time. Considered returning to have it adjusted but the prospect of having to wait another week just for it to come back possibly even worse than before was not so appealing. Also found out that the alterations done here are outsourced and not done in house which was also disappointing to see. Only positive I can say is the customer service is pretty alright, may return for some other work but after this experience, I'm not so sure.

Dropped my shirt off for some alterations this afternoon and was able to receive it completed the…read moresame day. Fast, friendly, and efficient service. Will be back for all my dry cleaning and alteration needs.

The owner was incredibly friendly and punctual, she arrived right on time after I made an online…read moreappointment the night before. As a stay-at-home mom and full-time student, I had fallen way behind on laundry, and she truly came through for me. She handled about four full bags of my family's laundry with care. My babies' clothes were washed with sensitive detergent as requested, everything was folded neatly, and she even matched all the socks (which I know is no small task!). Turnaround time was just two business days, so fast. This service honestly saved me days of work. I gladly traded money for time and energy I didn't have, and it was absolutely worth it. Highly recommend!

Whenever I have taken my stuff they have done amazing job !!…read moreI would recommend to everyone

Price is okay. But they don't do a good job at cleaning. Puffer jacket came back the same as…read morebefore. Dirt spots never get cleaned and told me it's in the fibers and cannot be removed. Lady didn't care and didn't even bother to apologize. Never coming back to this place again although it's a very convenient location. Service is horrible.

brought a linen jacket in for cuffs shorten and waist reduction. the first thing the Asian lady…read moresaid was " the waist reduction can NOT be done, because the tail of the jacket will flare outward and it wouldn't look right. ( I had suit jacket waist reduction done at Nordstrom and the seamstress did a wonderful job without hesitation). I did not argue and agree only cuffs shortened. the price was $25. I picked up the jacket in a week and I was so glad I didn't convince her to do the waist take-in. Both the cuffs came out crooked and flare out at the buttons area, the extra 2 inches of material just folded back in without trimming some off to line up with the rest the jacket's style, worse of all, it wasn't evenly sewn back, it is wavy. The verdict: her craftsmanship is inferior, I wouldn't let her do any alteration even if it is free. I would rate a big 0 if there was available!!!