Completely unreliable and untrustworthy. Below are the pictures of the master cylinder, fluid…read morepulled from the brake line, and the cap that was swelled. Phil was extremely kind at first, when we had work done there. But when it came to a mistake that was made, Phil could not get his head around the fact that they could have possibly made one. I was met with hostility and another bill from a different mechanic to fix the issue. I'm actually in shock when we called him and he told me to come down to his shop to "talk man to man", the guy seemed to be a stand up, honest mechanic and we were initially extremely happy with his work. The cost of everything when they fixed our vehicle was $6,000 back in June. The mistake was $800. Not a stand up guy. Not honest. Would not recommend.

Great customer service and quality work. I needed a minor fender repair completed…read more 1) Yes - Professional 2) Yes - Quality Work 3) Yes - Value for dollar spent 4) Yes - Honest 5) Yes - Clear communications 6) Service Requested / Rendered - repair front right fender on Honda SUV

Jack is very good! He has worked on multiple cars over the last few years and did a great job. A+read more

Jack was awesome. Super friendly. Super polite. I had a dead battery, and he came and tested it,…read morejumped it, and then told me where to go get it fixed. I'll definitely keep him in mind if have issues in the future.

can't say enough good things about Ram Auto. Rodger and his team consistently go above and beyond…read more They are honest, thorough, and take the time to explain what's actually needed instead of pushing unnecessary work. I trust them completely and use Ram Auto for all of my car needs. It's hard to find a shop this reliable and professional, and I wouldn't take my vehicles anywhere else.

I had to get my back taillight bulb replaced and he didn't charge me a single dime. Prices are…read moreamazing for other services and fast and reliable. The workers don't try to scam you for other services, so come here.

Definitely the place to take your car in the area here. You get personalized service as there are 2…read morepeople here and just 2 lifts. Jim will take good care of you, trust him. The prices are comparable if not better than other places in the area too. Because it is a small shop though, make sure you call and schedule. If you have an immediate emergency, still give a call. He will be straight with you if you ask. In fairness, you can't expect them to drop everything to accomodate you. Just like any other place, take a number. But if you're patient, good things will happen.

We have been bringing cars for almost 20 years Jim is as…read morehonest as it gets folks. Can not say enough. Nor is the five stars enough. Very knowledgeable. Best in Round Lake Beach area.

If you know cars, avoid Matt's Motor Works. I booked him for walnut blasting, confirmed days in…read moreadvance, and only at the last minute did he tell me he was a mobile mechanic. Walnut blasting isn't something you do mobile --nor is it recommended for outdoor use near homes or neighbors due to the difficulty of containing the airborne dust and debris. He showed up unprepared, hoping I'd settle for a chemical intake cleaner instead. He burned 30+ minutes talking about car trivia, pulled a spark plug with the battery still connected and the engine hot (a rookie mistake that risks real damage), and then tried running an OBD2 scan with a dead reader. None of this addressed the service I asked for--only to buy time, which he then charged me $65 for, based on what he thought was right. Transparency wasn't there from start to finish. In the end, I rearranged my schedule, got no real work done, and paid for wasted time. From preparation to honesty to execution--everything fell short. To make matters worse, my trusted mechanic later confirmed the spark plug threads were stripped from his work.

would strongly caution anyone considering this business...They were very friendly over the phone…read moreand initially seemed helpful in person, but the experience quickly went downhill. The "diagnosis" amounted to briefly checking and SMELLING the gas cap, yet we were charged $150 for that alone. Afterward, we were told we owed an additional $75 that had not been clearly discussed upfront. When we questioned the extra charge, we were told the balance could be sent to collections, which felt unnecessarily aggressive given the situation. The biggest issue was the lack of transparency around pricing and what services were actually being performed. If you do choose to work with them, I highly recommend getting a detailed quote in writing before agreeing to anything. Overall, this was a frustrating experience that left us feeling taken advantage of during an already stressful time. So disappointing. EDIT: Sent threats and called me names after leaving this review... Screenshots attached. Saw his reply To this post, we sent $75 before you came and $75 after you showed up. That would be $150. Then, sent you the other $75 today after you decided to cuss out my boyfriend and threatened him multiple times. Not sure where the hostility towards us came from, but I do hope this review helps others save their time, energy and money from dealing with someone like yourself.

This place is the best he's been around a long time. It's an old-school shop if you want to get…read morereputable service. Very honest prices are great. This is the place to go to Carl is the best he took very good care of me. I am so happy. I will never use anybody ever again. There's a lot of shops in town, but this one is takes the cake thank you Carl. I really do appreciate your honesty.

These guys are the best! Super honest, super kind, knowledgeable, talk to you in laments terms…read morewithout making you feel dumb, efficient , goes the extra mile instead of trying to get more out of you! They truly are my heros! Thanks for everything boys!

Five stars all the way!…read more I had Perfect Sounds install a front and rear dash camera system in my vehicle, and they did an amazing job. The two gentlemen who worked on my vehicle were professional, knowledgeable, and incredibly friendly. They showed up on time, completed the installation efficiently, and the finished product looked great. Their customer service was exceptional from start to finish. They took the time to answer my questions, explain the features, and make sure everything was working properly before I left. The price was excellent, and the quality of the work exceeded my expectations. It's rare these days to find a business that combines great pricing, excellent workmanship, and outstanding customer service, but Perfect Sounds delivered on all three. I highly recommend Perfect Sounds and will definitely use them again in the future.

Andy has serviced our many cars for years! He recently…read moreinstalled a new carburetor and seats in my FF Cobra replica! Always gets it "dialed in" - always for a fair price!!

I went to A & E for the first time a couple of weeks ago. I…read moregot multiple things addressed on my vehicle, paint touch ups around the whole body, my bumper had broken clips and was popping out on both sides, I had clear coat failure on both sides of my bumper, as well as clear coat failure on my driver door which created a huge bubble that was only getting worse with time. Andrew was kind, helpful, and explained what he would be doing to all areas of my vehicle. On top of that he was able to get the work done in a timely manner which really helped me because I needed to get it in to get engine work done a few days after my appointment with him. It was very affordable and my car looks better than I ever could have expected. It was a very smooth and stress free experience! I highly recommend A & E.

Unfortunately I have had the need for their auto repair MANY times through raising five drivers and…read moremy frequency of car repairs! Andrew's car repairs are perfect in every way! Prices are fair and my cars ALWAYS come back looking new!