I recently was admitted to FMRC. Every staff member was kind, professional, and knowledgeable.read more

I would not recommend anyone go here. They will call cps if your kid runs away from you or down a…read morehall. They think all patients are drug seekers and the nurses are the rudest staff in the state. The administration does not care about your complaints and backs up their crooked employees everytime. Terrible care and treatment. Drive to another county and avoid this hospital at all cost.

Excellent clinic for hearing aids. Patient and kind with mom who is 95…read more Hearing aids seem to be good quality, and they are practically invisible. The Doctor was very knowledgeable and professional. She spent extra time with mom to make sure she knew what was going on.

All I have to say, is you promote excellent customer service in your commercials, yet it doesn't…read moreseem to be a priority in your daily business. My husband has scheduled two separate appointments with you. One in Lexington of which the door was locked and there wasn't anything left on the door. Somebody had to leave for the day so we rescheduled another appointment here at the Frankfort clinic and yet again door was locked and when he called, they stated there was an emergency and they had to leave and they tried to leave a message, which is not the case, I would say do better people and practice what you preach as far as your commercial!

I had a very good experience here. They got me in quickly and everyone was kind and helpful. I got…read moretaken care of and definitely recommend this facility.

I went here a few days ago and tested positive for COVID and strep. The only medication I was given…read morewas a mild antibiotic. I called back four (4) days later, still experiencing symptoms and asked if there was anything else they could do for me. I was told I would have to come back in and be retested. Why? For another office visit fee? This place is ridiculous and I will never ever be back. Please consider finding a "real" physician's office that cares. I'm not sure why they call themselves First Care. In my opinion, they do not care in the least. Think twice before going here, folks. Don't waste your time, energy, or money. Epic failure on all fronts. I'm completely disappointed and still very ill. Beware.

I think this clinic is a needed service, but they continue to fall short in the same area. Over a…read moretwo-year period, having used the clinic twice for myself, they have failed to send my prescription to the Kroger pharmacy adjacent to the clinic. I would rather have a paper script handed to me and walk it to Kroger pharmacy than have to wait for hours only to find out Kroger didn't get the prescription. When you call the clinic, no one answers. The phone should at least ring to a main office so you can speak with someone in case the person at the front desk is busy. You cant leave a message. I do not have this problem with other providers, only the Little Clinic.

Pretty certain today was my last day of using the Little Clinic for the convenience of getting in…read moreand out quickly. Other than an actual negative flu test the nurse practitioner wasn't exactly sure what to diagnose me with today. I'm pretty positive after to talking to a nurse friend at my regular doctor what it should have been. It's seems that every time me or when I take my daughter here the nurse practitioner is always sitting in the chair and on the computer. Is she putting this stuff into webMD because I can guarantee I can put my symptoms in and get exactly what's wrong with me without having to pay a $25 copay. You don't mess with someone's health. I can guarantee I'll be at my regular doctor within a week because my illness wasn't treated properly today.