complete clown show 2nd time I made an appointment for a flu shot when I arrived and entered the…read morecode on the screen it said appointment was for another location, had the confirmation email that clearly said Versailles when I finally got to speak to the clueless clown nurse at the desk she basically laughed and said we don't have a doctor here today... not only is this clinic a joke so is the pharmacy at this location. don't waste your time using either

Excellent 5 star service. Everyone was super nice and very knowledgeable about my vertigo issue…read more Highly recommend. Prescription was ready immediately. I have always received the best service and had the best medical staff. I utilize them over my primary physician. the Versailles little clinic is the best in central Ky.

lady working the front desk is rude. She was the furthest thing from a patient care technician…read more don't expect to be seen by anybody here.

I had a telehealth appointment and the team was amazing and quick to help me! The practitioner was…read morevery professional and knowledgeable.

I want people to know that their are two amazing nurse Practioner's, there names Jessica & Brianna…read morethey are devoted, caring, compassionate women. I was there recently 8/26/25 and recheck on 8/28/25 for my son . I find it very hard to believe the negative review or low stars? My son has been battling it out with obstruction to breathe and lung issue for 11 in half years. They are fantastic there beyond the best! He has improved with their care. Thank you for great service.

Just got my bill in the mail today for an office visit and a prescription for melatonin that they…read morecouldn't fill at Kroger for MELATONIN!!! And I was sent to another pharmacy to fill, my bill was $127.00 ! Yep, you heard that right ! $127.00 BIG SHOUT OUT TO LITTLE CLINIC AND KROGER IN RICHMOND KY !!! Keep up the great work !

I had a very good experience here. They got me in quickly and everyone was kind and helpful. I got…read moretaken care of and definitely recommend this facility.

I went here a few days ago and tested positive for COVID and strep. The only medication I was given…read morewas a mild antibiotic. I called back four (4) days later, still experiencing symptoms and asked if there was anything else they could do for me. I was told I would have to come back in and be retested. Why? For another office visit fee? This place is ridiculous and I will never ever be back. Please consider finding a "real" physician's office that cares. I'm not sure why they call themselves First Care. In my opinion, they do not care in the least. Think twice before going here, folks. Don't waste your time, energy, or money. Epic failure on all fronts. I'm completely disappointed and still very ill. Beware.

Chose this location because I like the Kroger store staff and thought I'd give The Little Clinic a…read moretry since I needed to be seen by medical staff. I was not disappointed in the slightest! On Saturday they open at 8:30am and I showed up about 8:15am without an appointment. Rhonda promptly assisted me in securing an appointment for 9:30am. She went above and beyond, she just handled it for me, and I'm very grateful. The first appointment at 8:30am only took literally a couple of minutes, and with no one else there to be seen, I was able to get in to the see the doctor, Bridget, right away. She attentively listened to me, answered my questions, and found a course of action to assist me. She is very kind. I will most definitely be coming back here if I have further need of their services. Kudos to Rhonda and Bridget for being so kind and helpful!

Absolutely awful! I went yesterday to get my 16 month old checked out for pink eye. I filled out…read morehis insurance online while setting up my appointment. Once I get there I present the card & she immediately starts telling me he doesn't have insurance (he does and it is accepted at little clinic, I made sure to check before arriving) so I get a little nervous thinking something happened with his policy. I asked the cost out of pocket since he needed to be seen, she then gets very rude telling me I'm actively trying to commit insurance fraud in the middle of the store?? Very insulting to a young mom that spends hours on the phone to get these things in line like I'm supposed to. So I went ahead and tried a different urgent care right after. There were no issues with his insurance whatsoever! This place is nothing but a waste of time.

RN Jennifer is AMAZING!! After my walk-in, she went above and beyond to reach my DVT diagnosis,…read morewhich could have been life threatening if it wasn't caught in time. She really worked to help find specialists, order labs, and set me up with a primary care doctor that could help me in the future. I'm honestly blown away by the level of service provided at this clinic. I had been before and appreciated my experience, but this is sincerely some next level action. Thank you Jennifer! And thanks to the kind girl at reception with the Slythetin lanyard. You always have a great demeanor and take care of business. Now my only regret is that due to the doctor they helped me find, I won't likely soon return.

I called this clinic on Sept 21 and asked if they took my insurance, they confirmed, yes they did…read more I made an appointment and when I arrived, I verbally confirmed at check in again when they took my insurance card to make a copy, I got a surprise today when I received a notice from my insurance stating the clinic was out of network and I now owe 119.00. I have tried calling the clinic to speak to someone, no one answers and voicemail isn't set up. I had to call the pharmacy to be told they are on lunch. I am very disappointed in this business. Update, I received a call from Little Clinic customer service and we worked out a fair and agreeable payment for services. If you have insurance that covers the Little Clinic, they are very nice, service was quick and same day, also I was correctly diagnosed. My issue was handled by clear English speaking staff that were also extremely nice. If my insurance covered them, I would go back.

We had JUST moved here and within one week my daughter came down with the flu. School called me and…read moreshe was out over 4 days; at one point running a 104° fever. Megan saw us and the staff got us in quickly! Even after my daughter still didn't feel well, she made time for us and saw her again 3 days later. They were amazing to us! Yes, it's a tad odd they are in a grocery store, but don't let that deter you! Had not even planted our feet here yet with no time to find a family practice but they made me feel so welcome and at ease! Very clean and well kept! Can't recommend enough!

Did you know that you can schedule and appt for any little clinic location online?? This is what I…read moreusually do to guarantee a time to get in and see the dr because I have to drive 20-30 minutes to get to any of them. They also take walk-ins so don't worry, appts aren't required. You can always check the wait time online before going as well. The check in process is super easy. Always make sure you have your ins card, proof of ID and payment ready at check in. The LPN @ this location is Elizabeth (Libby). I've seen her both times I've had to come here. She's thorough and asks all the right questions. On this particular visit she was extra attentive due to my symptoms. Even though my results were negative she felt the need to go ahead and treat me for what it sounded like I was suffering from. There were two different medications she could give me but wanted to make sure I got the one that was more cost friendly. She physically walked with me to the pharmacy to speak with a tech to run the one medication to see what my cost would be. I highly recommend this location and will return when it's convenient to get to this location.

Lived in Shelbyville for 5 years now. I love the little clinic here. Everyone I have dealt with has…read morealways been polite and truly helpful. Shout out to Brian, who saw me yesterday. He truly treated me and I felt heard and today I feel 110% better.

I haven't had a flu shot in years due to an egg and poultry allergy. About a month ago I stopped…read morepast The Little Clinic to inquire for my husband if they had flu shots available. I was advised that they did and told how to register for an appointment. The Clinic employee I was talking to seemed very knowledgeable so I asked if there was an egg and poultry free flu shot that may be appropriate for me since I have a history of allergies to the normal flu shot and all forms of poultry. Sam advised me that they do have such a flu shot but told me to call before my appointment to assure that they have Flu Block in stock. On Wednesday, November 4th I called and confirmed they had Flu Block in stock. Since they did I scheduled an appointment for my flu shot the following day at 1 pm. When I arrived I furnished The Little Clinic nurse with my driver's license and insurance card. Then due due Covid-19 procedures there was a questionnaire to fill out and sign. Lastly the nurse went over my long list of allergies, my health conditions and vaccination history. After very detailed review she gave me the vaccine and asked that I hang out in the area for 20 minutes just to assure I didn't have a reaction. Megan the PRN was very thorough in her review of the vaccine ingredients and my list of allergies. On Saturday I received a follow-up call to inquire if I had any reaction to the shot. I was able to assure them that I didn't. I would not hesitate to come to The Little Clinic in the future. I also highly recommend them to others.