This place has always been very good with everything that my family and I have ever brought in…read more They are very nice and accommodating to quick deadlines. I recently brought in a blazer that had a stain on it and they were able to get the stain out and have it returned to me in only a few days. I've also had a few items altered here and they have always been very well done.

Would give no stars if I could. Not only did they fail to meet the dry clean pick up date on time,…read morethey also destroyed half my clothes to a point where it's no longer wearable. Cleaner didn't apologize but instead insisted that "it was my clothes" which I bought brand new last month... Residents of Tolland and neighbors, don't go here to be the next victim.

I've taken a couple of pairs of pants do these people to have altered basically to have the Waze…read moretaken in and they're never done when they say they're gonna be done it's always for five days later after I give them a week never go back here again

I have used this business off and on over several years. They have always done a good job for me…read more Recently, we had an area rug to be cleaned. I got a couple of other estimates and happened to see the sign in their window advertising they did them, so I got an estimate. They were less than 1/2 the price of the nearest competitor. I just picked up the rug yesterday and put it down today. Great job, great price and right on the times they quoted me. Thank you Fam Lee Cleaners for years of service.

We stopped in on a recommendation from our daughter. It was…read moreclean e-z to use it's about 20 miles from where we are staying. We will use it for the 2mo. we are here. Many times we have been in the area and this is the best one we found.

The location was easy to find and drop off was quick. I never received communication about my order.read more

Good. Very polite staff. Plenty of machines. Most machines take credit cards so no pocketfuls of…read morechange.

East in easy out. No frills, clean, several change machines. Has ATM that sometimes is in service…read more Call and ask if it's working before you go.... Is open until 10 pm however staff leaves around 5/6 pm. Has snacks and juices for purchase. My biggest gripe is the cost of drying. The machines take 2 bucks to fry which gives you 16 min... each additional quarter gives 4 minutes. I feed the dryer a hefty amount and at times my clothes are still damp... bring change!

Excellent customer care and service! They took care of a last minute problem with my son's suit…read morewithout any hesitation and with a smile. Great job and thank you for your kindness!!

Went to have clothes dry cleaned. I gave the lady 7 pants to dry clean. Let's just say I only got 6…read moreback and all of sudden she doesn't understand English or what happen to my pair of pants. First and last time going.

Absolutely top level! Everything is always perfect. She even gets my items from the back when she…read morenotices me pull up. Support this treasured business!

I'm extremely disappointed with my experience at Tita's Tailoring. If I could give zero stars I…read morewould. I brought in three items (a scarf, a sweatshirt, and a pair of pajamas) to be embroidered for my honeymoon. I was very specific about the details--monogram placement, font, and even requested that my name be done in all lowercase. Unfortunately, every item was done incorrectly. The monogram on the scarf was placed upside down (so when worn, it read incorrectly), and both the sweatshirt and pajamas were embroidered in the wrong font and not in lowercase as requested. When I brought this to their attention, I was told the original items could not be corrected and would need to be replaced and re-embroidered. To their credit, they agreed to repurchase the items. However, when I returned to pick them up, none of the items had been embroidered at all--and the pajamas provided were not even the correct pair. At that point, I requested a refund for the embroidery services I never received. I was told the employee present was unable to process a refund. I had to insist on getting something in writing stating that I would be refunded, but I have little confidence this will actually happen. I have not received a phone call, email, or any other communication to try to rectify the issue or send a refund. I've since filed a dispute with my bank. Between the repeated errors, lack of attention to detail, and inability to resolve the issue properly, this was an incredibly frustrating experience--especially given that these items were meant for a special occasion. I would not recommend this business based on my experience. The level of inaccuracy and lack of follow-through here is simply unacceptable.

Tita's did a great job tailoring suits for me and my kiddos. We needed some alterations that I was…read morea little worried about, but they were very professional and did an awesome job. Will definitely be back any time I need alterations or dry cleaning.

Always friendly and professional. I get my suits cleaned and tailored here and have never had a…read moreproblem. It's nice to have a reliable cleaner in town.

I recently moved to the area & needed a dry cleaner for my hubby's work clothes. Bert does a great…read morejob, is fast, friendly & has a really cute dog! Not sure what the previous negative review was about-not my experience at all!

Beware! Under new ownership. I used to come here all the time and the old owner was amazing. The…read morenew ones are terrible. I just picked up a dress I had altered for a special event. They completely ruined it. It came back a full 6 inches shorter in the back than in the front. I mentioned it when I went in initially as the way she had it pinned made it look like it would be shorter in the back but she assured me that was just the way she pinned it and the finished product would be fine. It is not. It's not even wearable at this point. I will never go back here. They have no idea what they're doing. They didn't ask me to try it on when I picked it up and I didn't really think anything about it because it was a straightforward alteration. Now I know why they just let me walk out with it.

Came here by accident when the cleaners/tailor we usually use were closed and we needed something…read morealtered quickly for a wedding. They are courteous, accommodating, and responsive in the price is reasonable. They were able to get my mother's grandma of the groom. Outfit altered within two days and ready to go for the wedding. Will definitely bring all my dry cleaning here moving forward.

Prices went up on washers, the price stayed the same on the dryers, but you get less minutes and…read morehalf of the machines don't work/out of service.

Don't bother going anywhere else!! This place is amazing!! My clothes are well washed even with a…read morereally large load. The attendants are friendly and helpful. It is immaculate inside with a laundry sink and restroom for customers. They have a nice seating area and wifi so I can get work done while I wait. I can even get. Sodas and snacks for a great price. If you're a laundry hater they even have a service to do you laundry for you! I will no longer do my laundry anywhere else!