Although they did a great job on my laundry, I didn't expect it to take 24 hours to get my laundry…read moreback. Also, I thought I had read somewhere that it was $10 a load. It ended up costing me $28. So I have no plans on returning. If I have to do it myself it will only cost me $10-$12 per load.

Prices went up on washers, the price stayed the same on the dryers, but you get less minutes and…read morehalf of the machines don't work/out of service.

Great and helpful staff!!! Very clean.Takes credit or quarters with no loyalty card.Wash and Dry…read moreservice available

Great customer service. This was my first visit. I was warmly greeted. I had 2 king size blankets…read moreand 5 heavy throw rugs that had never been washed. The lady helped me decide which and what size washers to use. Then she helped me set the temp and rinse selection, finishing with using my credit card. I really like using my cc and not having to mess with change to feed into the machines. I noted the time and returned to do the drying. The owner greeted me and helped me decide which dryers to use for my heavy loads. She helped me decide how much time and temperature I needed as I was not familiar with the machines. I returned after about 1/2 hr. Everything was complete and clean and dry. The premises was clean and I saw the owner cleaning up the machines and removing the lint. I will be returning when I need to clean my blankets and throw rugs (I have washer/dryer at home for our clothes). I definitely recommend this business. In the past I've been to other places and this business is first rate.

I threw in a load of laundry this morning and SCREECH! My machine broke! So I filled the bin and…read moretrucked my wet soapy laundry to Storrs Home Style Laundromat. I threw the load in the machine, put in the quarters and read a magazine. When the machine stopped, I lifted the lid and "OH NO", I had overfilled the machine so my clothes were still not done. Just then the owner "Manny" came in. I told him my problem. He showed me how much to fill the machine, we split the laundry into 2 machines and started them up. Best thing he paid! When my load was done he showed me how to use the high-efficiency spin dryer which saved a lot of driving time. In short if you need a laundromat either on a regular basis or emergency, I recommend you go to Storrs Home Style Laundry across the street from EO Smith high school near the Uconn campus. Exceptionally clean, not crowded and terrifically managed! I'm happy to recommend them.

washing machines do not spin enough...clothes soaking wet. They have a "water extractor" they…read morecharge 50 cents for! The washing machine, which costs $4.75 is supposed to spin and removed alot of the water! I have not been to a laundromat in 20 years but this is not the way a landromat machine should behave.. They are charging you for removing water that should have been removed by the machines. Never in my life! This was only 1 machine but the other customers seemed to be resigned to the fact that their clothes would come out dripping wet, weight tons. Sorry folks..this is not the way it should be. I suggest they get new machines...

This is the best laundromat I have been to. It is clean, the attendant was very helpful, the…read moremachines are newer and all are clean. It used a reloadable card instead of coins, a great service. 5 Televisions are located around the walls. Plenty of folding tables are available. A child's play area is available. The bathroom was clean and stocked. It's very busy on Sunday and I can see why.

The location was easy to find and drop off was quick. I never received communication about my order.read more

Nice, clean. Only negative is although they have wifi, there are no signs with the password!read more

[It's been a number of years since I wrote this review in which I had given it an "A-OK" rating…read more Since I've heard that have made improvements I'll increase it to "Yay! I'm a fan" until I can try it out again.] Last wash at 7:00 Dryers: 14 (none not working) 25 cents for 6 minutes Giant/Jumbo: 1 ($6) Four Loader: 2 ($5) Triple Loader: 4 ($4.50) "less soap side loader": 2 ($2.50) Double Loader: 10 ($2.50) Top loader: 6 ($2) Sink: 1 Seats: 10 Folding Tables: 3 Bathroom: none (employees only) Soda: none Candy Vending Machine: none

never to long of a wait and always clean and good atmosphere. i have been going there for many…read moreyears.

I rarely go to the laundromat but I went to wash my comforters and was pleasantly surprised…read more Place was very clean and employees very nice. I had to have one throw dry cleaned and it came out beautifully

Staff were very friendly. I used dry cleaning and the laundry mat. It cost around $12 to wash and…read moredry a large load of laundry. I dry cleaned two dresses and they were $26 a piece. I have no reference on pricing, but I will go back due to cleanliness of the facility and the helpful staff.

I dropped off a throw blanket for dry cleaning on Sunday. They said it would be ready for Thursday,…read morewhich it was. It wasn't dirty per se so it's hard to see much difference but it looks clean and was nicely hung on a hanger. It was $26 though I found a 25% blankets coupon on their website. I recently had a similar sized throw dry cleaned in Tolland for $12 so this price feels awful steep. Most disappointingly, when I dropped off and picked up, both staff members were not wearing a mask when I walked in. Mind you, it's also a laundry mat so people were inside. When I got to the desk, they pulled it up, under their nose. The woman was folding clothes very nicely on the counter I was at. No mask, no gloves, didn't see her wipe anything before she serviced me or went back to clothes. No plexiglass or divider either. I'd be livid if my clean clothes were folded on the public cash register counter with no safety precautions. I'll be leaving my blanket in it's bag for a few days. I will not return and tell friends to go elsewhere. Very disappointed, especially for the price.

Clean facilities. Worker on site. Large capacity machines. Deep basin for bulky items. Bathroom…read morefacilities clean for customers.

This laundromat is mad vibey. They have nice tables with outlets to sit at while I'm doing my…read morelaundry. It is very clean and a bit expensive I guess but the vibes, as I said, are immaculate. It makes me feel like I'm in a coming of age, A24 film.

I have lived in Willimantic for the better half of 5 years now. I began coming to Soap & Suds about…read moreseven months back- today is 9/12/21. I started coming here because one day, I made a fuss about my significant others' lack of attendance during domestic household chores. After some protest, my partner decided to come along to appease me. We went to my usual spot- Brick Top- but he did NOT like it. We drove around frantically, trying to find a more suitable location. The goal was to find an out-of-the-way laundry mat that not too many people use. He wanted low-key, a lot of washers/dryers, and tons of space. As for me, I need clean, efficient, fast, and plenty of parking. Finally, we drove past Soap & Suds, which was on the same road as Walmart across the street from Aldis. It is in a perfect plaza. The Plaza itself has a pizza spot, a liquor store, and a hair salon. To its right, there is a Dunkin' Donuts and a nail salon. After almost a year of continued visits, I have found my laundry matt. I now utilize their drop of services. So far, I have been able to drop off and pick up the SAME DAY! Wow! What a convenience when you are always on the go and need fast and reliable service. However, do keep in mind that there is only one representative on the clock. He is a kind man with a warm smile. The laundry mat has a bathroom for customers only and plenty of seating. The parking lot is enormous, though hard to exit from, as it is located off a central strip with constant fast-moving traffic. In the snow, it can be slippery and and perhaps a bit dangerous.

This place has always been very good with everything that my family and I have ever brought in…read more They are very nice and accommodating to quick deadlines. I recently brought in a blazer that had a stain on it and they were able to get the stain out and have it returned to me in only a few days. I've also had a few items altered here and they have always been very well done.

Would give no stars if I could. Not only did they fail to meet the dry clean pick up date on time,…read morethey also destroyed half my clothes to a point where it's no longer wearable. Cleaner didn't apologize but instead insisted that "it was my clothes" which I bought brand new last month... Residents of Tolland and neighbors, don't go here to be the next victim.