I've been using this place for many years always great now you can't even get anyone to pick up the phone you leave a message and nobody calls you back horrible service read more

A very close friend needed assistance in selecting materials to build a new deck for her home. Her contractor suggested that she go to Coventry Lumber to discuss materials and that we did. As we entered the building, it seemed that everyone was occupied with phone calls, another customer, figuring out pricing, etc, so it did take a little time for someone to notice we were there and wait on us, unfortunately. Finally, a very helpful person, Rick, arrived and immediately asked us for all of the details and began to make numerous phone calls to check with specific companies determining if particular products were available in colors and styles. This gentleman was extremely patient particularly when my friend was unsure as to colors and style. He also indicated that he wold work in tandem with the contractor so that there would be consistent coordination. read more

Literally wasted 30 minutes of my life. Visited the lumber yard on Saturday. Walked around for 30 Minutes before anyone even asked me if I needed help. I was planning on buying a new patio door with install. ($2000) and when the clerk finally acknowledge me I mentioned what I needed help with a door and he exclaims "oh I can't help you with that". What the actually F. I will never shop here again. Off to the big box store because the local mom and pop store sucks. Good luck. read more

I've visited here at least a dozen times, both as a homeowner buying lumber and materials for my own small projects, and as an employee of a local plumbing company that has an account here, and have had no problems or complaints. Yes, their lumber costs more than the big box stores, but it's definitely better quality; besides, I like supporting a local business over a corporate giant. Their service is also light years better than Home Depot or Lowe's; the inside sales people at the service counter are professional in their demeanor and knowledge. I like their system for purchasing lumber and building materials. You go inside the store first; tell someone at the service counter what you need; and pay for the material. Then, you drive your truck inside the lumber warehouse, where you can either load the lumber yourself, or have an employee load it for you. It's much better than struggling to navigate a cart full of lumber through a big box store. The store itself has a decent selection of fasteners; a fair selection of tools; and only limited selections of specialty items such as electrical and plumbing. It's not trying to be a big box store, or a hardware store. But, as far as general building supplies, it's pretty much got everything covered. They recently started selling appliances also. read more

Coventry Lumber - Building Supplies Near Me - Coventry, Rhode Island

Coventry Lumber is awesome. We have ordered many things for the farm from them including Lumber but metal roofing as well. They deliver and they are kind and pleasant and helpful. Right now during this pandemic it is difficult to get Lumber I guess because people are doing home improvement since they're home would be my guess. But Coventry Lumber has everything that we need. Also what makes them different is hello Home Depot has Lumber it really is poor quality and we hate to buy it unless we absolutely need it in a hurry. I'm Coventry Lumber has very high quality Lumber so you can always count on getting something that looks good and is in good condition and not warped. We really like it there and if you want a nice quality lumber this is the place to go. read more

Really disappointed with this company for their lack of taking responsibility for the inferior materials they sell. They will not back the products they sell. Tried to work with their management team to no avail. We spent hundreds of dollars on pressure treated timbers that split wide open after 2 weeks . Their response after many failed attempts to get a response was " sorry " can not help you . Please be careful when dealing with this company ........ read more

Spent close to 10K on railings for our deck in September 2021. It is now April 2022 and we still do not have our railings. Twice they have tried to deliver the wrong product. Additionally, they are terrible with communication. read more

Remember the name...it has lumber in it. If you want lumber from 2x4 to a 1x10 to molding to plywood...then go here. They guarantee it...and they stick by it. If you aren't happy with one 2x4, they will come and get it and give you a new one. Try that at a Lowes or Home Depot. They use to deliver one 2x4 to your house for free. That is crazy!! Unfortunately the crazy gas prices caught up with them. But you still can get all you need delivered to your house, know that it is perfect, what you wanted, and when you want... They also have windows, siding, tools, and other things. I don't really care I go there for lumber...told you already that it is in their name!! You can have it delivered or they even has a drive in lumber yard that they will place on your truck for you, nothing more manly then lumber on your truck!! So go here for the lumber for your home improvement projects. read more

Remember customer service? If you miss it, you'll get a taste of it at Coventry Lumber. Not everyone is comfortable at a big box "home center" store, picking out lumber or fumbling around with parts and tools. Or for that matter getting home improvement advice from someone whose experience is in some other line of work. At Coventry Lumber you'll deal with people who actually know what they are talking about and are genuinely happy to help you find what you need. That is not only a breath of fresh air, but to me it defines "customer service". Tom Brennan read more

I can echo Ray's comments here. I called up with a small order and they treated me like a king. I had 6 10' 2x4 delivered for under $40. Now, if you have a truck maybe this is more than you would pay. But I do not. The gas of me driving to my friends, borrowing his truck, picking up and dropping off the lumber, driving his truck back, then driving home would be much more than the $10 delivery charge they gave me this week. The boards were in excellent shape and had very minimal warp. Coventry Lumber was fair priced and efficient. They kept my project moving by being able to deliver in short order with quality lumber. read more

It is too bad Coventry lumber Did Not score much better than the big box stores on the customer service level. They were supposed to call me when order was in and I had to call two days later to find it was in. I picked up the packages today, explained the issue, and got nothing from the counter person. Not even a simple apology. I expected more from Cov. Lumber, you guys dropped the ball. read more

I'm writing this review because 90 percent of people review buisnesses when there is something to complain about and all of the great things buisnesses do only ten percent acknowledge their satisfaction. I want to review Coventry Lumber in Coventry, RI. For many years my husband and I have purchased items from there and always have been totally satisfied with their sales team, products, follow up service and Everything else that encompasses our purchases. We have purchased windows, doors, wood, decking materials, appliances such as washer, refrigerator, stove, microwave, and many other items. The appliance section is run by people who have been in the buisness for years. They are extremely knowledgeable about what ever you are looking for. From purchase to installation things have always gone perfectly. Our most recent purchase has been all of the materials to build a new deck attatched to our house. My husband is a do it your selfer and is very knowledgeable but needs a bit of good advise and someone to bounce things off of. Ryan, our salesman was the perfect one for the job when we went to purchase what we needed. He was knowledgeable about every different type of decking, railing, wood, and figured out just how much we needed from wood, nails, cement etc... that was required for the job. We weren't rushed, we were confident about our purchase and the expert advise we were given. They delivered everything and if we had excess of anything they picked it up and gave us credit. The quality of the product is great, that includes all products we have purchased from Coventry lumber. I cant say enough about the 100 percent satisfaction we feel from doing buisness from a local buisness and a buisness owner who also has given back to his community for many years and continues to do so. A greatful customer Susan read more

That they are by far superior to Lowes and any 2 by fours plywood can't beat them great delivery

I wish I could give negative stars. DO NOT have these people design anything even remotely custom for your kitchen (its WAY out of their league). They had to order an island cabinet (3) times because we kept receiving the wrong one- which delayed my home build and cost me a fortune in returning installer fees. Lora also ordered me the wrong built-in microwave and trim kit size for the cabinet she ordered. It was sitting two inches off of my island and framed in black plastic- she had told me it would be flush with a stainless trim kit. We couldn't use it in the space but because the installer unboxed it, Coventry Lumber appliances wouldn't accept a return and we ended up losing $500 plus dollars due to their error. We had to use a custom microwave trim kit manufacturer to correct the issue. She has absolutely NO CLUE what she's doing and they made no concessions or offers to correct her mistakes. We also had to pay someone to custom fit our wooden hood insert because she didn't realize we had ordered the wrong size insert for the larger hood size we switched to during the design phase. We had to pay an additional $400 dollars to get it customized to fit because we couldn't return it to the appliance store after it was unboxed. All and all, she cost my husband and I over $1500 in correction-related costs and Coventry Lumber did absolutely nothing-- zero accountability. We will be sure to share this experience with everyone we know. Just horrible, zero care for people, truly disappointing. read more

My first experience with Coventry Lumber will NOT be my last! They were so accommodating and professional. They had my refrigerator in stock and I had it delivered the next day. They were so careful bringing my old appliance out and the new one in. I'm so pleased with their service! read more

Hands down, there is NO better lumber yard for customer service. The folks at Coventry Lumber have been my primary supplier for just about a decade now and I guarantee you will not find a lumber yard more dedicated to superior service anywhere in RI or nearby MA. These folks walk the walk. read more

The place has gone downhill since the new owner took over. Not the same level of customer satisfaction, and most of the employees are miserable. read more