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    Cowell Cleaners

    2.1 (8 reviews)

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    Cleaning by Kate

    Cleaning by Kate

    3.7
    (3 reviews)

    I love this business...Kate is very receptiveany request.. I…read moreloved having Brooke here and, most recently, Brooklyn..I am happy to say Brooklyn will be here on a regular basis! Brooklyn is very conscientious and open to suggestions..she is extremely professional..and a very lovely person. Trustworthy? Absolutely!!!! I can't say enough good things about her!

    This was the worse cleaning experience I've ever had. I hired them to clean before a major surgery…read moreI have scheduled. I never ask for a clean of my entire house only a few rooms. I gave Kate my list of services needed and she quoted me $475 for 7.5 hours. Now here is the problem the cleaner they sent Chole who cleaned very well and had a wonderful attitude and personality, she is the only reason they are getting one star. The problem was Chloe is new to the company and had never done a deep clean on the kitchen only and it took her much longer then anticipated. Now here is the kicker being by herself she only had a 1.5 hours to clean 4 areas upstairs. At 1p.m I attempted to let them know of my concerns I spoke to Lesyle who was a joke kept saying she was checking with Kate never heard from Kate although I was a new client and she knew I was having surgery and needed to have those areas cleaned. The bottom line is Kate comes off all nice and helpful to there is a problem then she is ghost and all you have is Leslye who has no common sense or business savvy just a buffer for Kate and not even good at that. I got a call saying Chole would be leaving at 4 which was about 20 minutes before and that I could buy more hours not taking ownership that what was happening, that learning training curb was not my fault. They are unethical and I think the whole situation was just about me paying for their error by purchasing more hours not that it took way to long downstairs for c Chole to be new, by herself and had never done this service before. They have a good rating cute ad but their customer service, compliance, and problem solving skills are horrible. There are better cleaning companies out there they are a joke!!!

    Cowell Cleaners - laundryservices - Updated June 2026

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