You are warned !!!!!!! Save money ?!? Yes is it worth it in…read morethe long run? NO WAY. If you want the cheapest carpet available in your home that looks horrible wears horrible and actually comes apart ! Then use this company. If you want to be treated poorly by the owner if any problems arise then use this company! If you want good carpets that last 10 plus years just spend a little more through one of the big box stores Home Depot ect They will really warranty the carpet Not like this joker at Mr carpet that acts like a immature child and then treats you like a fool when you have a issue Not professional Not worth money Horrible install No warranty at all Don't let them lie to you about the warranty And know this Mr Carpet if you threaten me or my family again I swear I will take you court and sue you to the point there will not be a Mr Carpet and or you will thrown in jail for threatening a woman Coward !!!!!

I have used Mr Carpet for over 20 years. I remodel, and have investment houses. I'm building my…read morepersonal house now and he has the Best selection of LVP and carpet. Prices can't be beat and I have never had a recall on installers. Thank you Dave !

EXCELLENT experience! We got both, hardwood and carpet installed in our house for the last two days…read moreand we are more than happy about the outcome! When Cody (salesman) arrived for the measurements we instantly felt like we made the right decision: professional, knowledgeable, and a great sense of humor! He even said the crew would be able to fix some of the hardwood floor that a different company had installed previously in other rooms of the house! On both days the two teams arrived on time and showed a very high level of professionalism. They worked fast and efficient and did go the extra mile and fixed already existing hardwood floors. The new carpet and wood floors look beautiful and absolutely flawless! Bottomline: High quality for a reasonable price! Wish we had more rooms and space for this company to work on! Definitely recommended!!

We've had several floors successfully installed by Dalton West. Both carpet and engineered wood…read moreinstallations went well. Nolan, Victor, and the team delivered great service!

Our house went through a serious water leak disaster -- damage spread across the bathroom, bedroom,…read moremain hallway, and a storage area nearby. It was a lot to deal with at first, but Shamas and his crew took charge of the whole thing, including coordinating directly with our insurance adjuster and staying patient through all the paperwork and back-and-forth. We picked out a bunch of our own tiles and materials from Amazon and other online stores, and Shamas had no problem incorporating them into the project. He also pointed us toward more budget-friendly options when it made sense, and threw in some design suggestions that ended up being some of our favorite parts of the finished space. The end result speaks for itself -- every room was brought back to life, and honestly looks better than before. The craftsmanship and attention to detail were top notch; you'd never guess the place had been through that kind of damage. On top of the great work, Shamas and his team were just really easy to deal with -- quick to answer the phone, always punctual, and kept us updated the whole way through. You could tell they took real pride in getting things right. If you're facing major water damage and need a team that can manage the insurance process and deliver a beautiful restoration, Shamas is who you want.

Finding high-quality engineered oak planks for the downstairs area went smoothly at this showroom…read more Edward provided detailed specifications on wood grades and wear layers, helping narrow down the selection to a durable, matte-finished option. The ordering process was simple, and the material was delivered in perfect condition.

If I could give them a zero, I would. They lied about being able to match the wood in our home…read more Then, told us it was our fault for believing the manager that gave us the information even though they admitted to not following their own policies. We also noticed imperfections in the wood and we still haven't had anyone come out to fix it. Please do not give this company your business. My husband and I learned this hard lesson, so no one else will have to.

We experienced exceptional service from the staff at the store, helping pick out the right…read moreproducts, to the installers who did an outstanding job. I went into the store several times looking at the products and talked to the sales force and explained what we were looking for and they came up with the perfect recommendation at a very reasonable price including installation and no interest when financing. The installers were very professional and fixed the only item we found prior to finishing the job. We highly recommend them. thank you all for your professionalism and workmanship.

Mayfield carpet was very customer focused. The carpet is very nice and was installed in a timely…read moremanner. The installation crew did an excellent job especially since I had lots of furniture that required extra labor. I highly recommend Mayfield Carpet.

This store had very nice people to come out to measure for carpet on my stair case... but they…read morenever got back with me with an estimate.. I even went down to pick out the carpet. I am not sure how efficient they will be with install so I went to the big box store to have this done. Again, very nice people, but thats about it. They were referred to me by another business who spoke very highly of them. But I am very disappointed.

We had Mr Carpet install carpets in two rooms, and could not be happier with the finished job…read more The team was very miticulous in cleaning the bare floor after the old carpet was removed, and were so careful in cutting and joining the carpet sections that we cannot tell where the different pieces come together. New tack strips were added, and the carpet stretched so perfectly that no shoe moulding will be needed to hide gaps. We would have no hesitation in recommending Mr Carpet to anyone who wants a first class installation.

I called Mr. Carpet for a quick quote on carpet removal and installation. Allen was very…read moreknowledgeable and gave me an affordable quote within minutes. I didn't even bother calling anyone else and went for it. I mentioned I would pull up my own carpet to avoid extra fees but when Allen told me the cost for removal I decided to have them do it as it was extremely reasonable. They even offered to help move furniture. Within the week they were onsite to do the job and Allen was right there project managing the crew. It was great to see someone with so much knowledge and expertise right there with the crew pushing them along and getting the job done. All in all the service was great and I couldn't be happier with the end result. Keep up the good work team!

This company is family owed, and everyone there is courteous, and professional. We had our entire…read morebasement floored with LV, the theater room was carpeted, and an upstairs bedroom was completed with wood floors to match the entire upstairs. Josh came by and gave us a competitive quote for the flooring, taking time to answer any questions. We had other quotes, some cheaper, but none of them matched the customer service of Cleveland Carpets. We waited 8 weeks for the install because we wanted to have Jim do ours floors, and he was booked out. We used Jim before to install floors upstairs, so we knew his work was top notch. Jim is a one man crew, who moved every piece of furniture himself, and put everything back in the exact same place. A few weeks later we had a door installed downstairs, and the contractor had to take up some of the carpet, which left a puffy area by the newly installed door. We called Cleveland, and Josh sent out a tech to reinstalled that area correctly. We asked how much and they said it's no charge. Who does that nowadays. If you need flooring done and want it done perfectly, call this company, you won't be disappointed. Thanks to Cleveland Carpets and their entire staff.

Great company to deal with from the free estimate to the finished install.read more