Charlotte was our sales person. She came out took measurements, provided quote with in 24 hours…read moreand flooring was ready for install when expected. Installers came on time, after Charlotte called 1 hour prior to inform me of a possible delay. Install team was productive, clean and mindful of our freshly painted walls. When they were done they clean the newly installed floor and floors to and from the work area. We would use Charlotte and the crew again.

The customer service representatives (especially Ricky and Kristen) were attentive and friendly…read more Spent a considerable amount of time helping me select flooring and explain different products. Found a sample I loved. It was branded Xulon Flooring - Maribor. Never heard of them so I did extensive research to determine where product was manufactured. Told by competitor that Xulon does not actually manufacture floors, it is made elsewhere and rebranded by Expressive and their sister store Woodwudy in Fayetteville. When we obtained the floors, confirmed it was actually made by HomeLife Flooring in Adairsville GA, so that made me feel good. Love that we are supporting GA businesses. I understand that this may be a standard business practice, and not necessarily devious, I felt like they were evasive with information and provided some misleading information when I directly asked. I am a little skeptical, and was nervous about using them based on the Yelp/Google reviews, however I loved the product so I decided to take a leap of faith. Was told it would take a full week for installation, and would require rental of expensive machinery to remove tile. In reality, crew consisted of 3 men. No expensive machines. They were awesome. Took 2 full days to remove tile, build up subfloor, lay LVP and trim. Just over 800 square feet. Overall, pleased with the end result. Would have preferred more transparency in information from salespeople. Price was competitive, end product is beautiful, started when promised, completed 3 days earlier than promised.

This company is family owed, and everyone there is courteous, and professional. We had our entire…read morebasement floored with LV, the theater room was carpeted, and an upstairs bedroom was completed with wood floors to match the entire upstairs. Josh came by and gave us a competitive quote for the flooring, taking time to answer any questions. We had other quotes, some cheaper, but none of them matched the customer service of Cleveland Carpets. We waited 8 weeks for the install because we wanted to have Jim do ours floors, and he was booked out. We used Jim before to install floors upstairs, so we knew his work was top notch. Jim is a one man crew, who moved every piece of furniture himself, and put everything back in the exact same place. A few weeks later we had a door installed downstairs, and the contractor had to take up some of the carpet, which left a puffy area by the newly installed door. We called Cleveland, and Josh sent out a tech to reinstalled that area correctly. We asked how much and they said it's no charge. Who does that nowadays. If you need flooring done and want it done perfectly, call this company, you won't be disappointed. Thanks to Cleveland Carpets and their entire staff.

Great company to deal with from the free estimate to the finished install.read more

Just moved into the area and need to clean couch and area rug, so searched on yelp and found Brian…read more He was very professional and both couch and rug look great! Thanks again, Kathy

Brian did an absolutely amazing job with my carpets and furniture. He has great pricing and…read moreactually showed up early, ready to work. With kids and dogs dirtying my home, I thought for sure I would be replacing carpets and furniture but Tree Frog made everything look like new. Thank you!

Into the Woods did a wonderful job at our house! We wanted to replace all the floors (combination…read moreof carpet, tile, and laminate) with LVP's in our 3 story home before we moved in. The staff did a great job and were very communicative during the entire process. They were willing to work with us on price and gave us a discount based on other quotes. We were allowed to view the showroom and take some samples to the house to see how the floors would look in the sunlight. We were in close contact with one of the owners, Candi, as she would give us updates and answered any of our questions along the way. Overall, everyone was very knowledgeable and helpful, and we're very satisfied with their work!

Finding high-quality engineered oak planks for the downstairs area went smoothly at this showroom…read more Edward provided detailed specifications on wood grades and wear layers, helping narrow down the selection to a durable, matte-finished option. The ordering process was simple, and the material was delivered in perfect condition.

Sergio and his team did an amazing job on our flooring, laundry room, and powder room update! We…read moreare so pleased with their work and would use them again.

Andres Silva and his crew did a fantastic job on our Bathroom Shower Remodel and miscellaneous…read moreRepairs. The quote was timely and professional. The team was extremely polite and friendly. We could see the pride that his entire team has in their work. The house was cleaned up every day and thoroughly after the job. Could not have asked for a better outcome! We are very glad we selected Expertile!

I have clean carpet! I'm so happy at how well my carpet looks AND smells after having them cleaned…read moreby Todd with Citrusolution. Affordably priced, plus excellent communication and amazing customer service. I'm a customer for life! Clean feels so good!

I needed my carpets cleaned, and it was definitely a tough job with 2 dogs, a cat, as well as small…read morechildren. Citrusolution came out and was extremely thorough and efficient. They left my carpets in pristine condition with no chemical scent and no excessive moisture. I especially appreciate the fact that they use safe ingredients that leave no residue as we try to keep everything in our household natural and chemical-free. I highly recommend them to anyone who wants exceptional service and results.

So you can see my bad in my original review. Finally got the floors done and they look great. It…read morewas a bit of a keystone cop scenario the first day...forgot their tools, didn't have the quarter round on hand so had to pick up special from home depot, knocked off early thinking it would be a breeze to finish up the next day...not quite. 6 guys on the first day, left at 3:30 then 2 guys the next day show up and end up working until 8:30 pm to finish. I had reminded them that painters were coming to finish up the quarter round the 3rd day morning and had to be done on Day 2, and that didn't stop them from leaving early and coming back with less than half the team. But the main installer did take special care in manually cutting it to fit our fireplace stonework. The Sales Rep stopped by repeatedly to make sure things were going OK. Unfortunately corporate ordered black caulk to go around the fireplace that ruined the precision of the custom cut. Looked horrible for about 2 weeks until they came back to chisel it off and replace with light beige that blended with the fireplace. Because of the lack of proper tools, they couldn't cut the quarter round properly so we have gaps at our corners, but it isn't that big of a deal in the grand scheme of things. They over ordered about a case and a half of flooring, so about 12 boards. We'll have that on hand for repairs I guess. Corporate still hasn't called, nearly a month later, or sent a follow up eval card...so don't really care about approving operations. Final assessment: Their lack of project management and coordination and communication that created the original problem carried over in how they ran their installation. But at the individual level, they did their best to complete the job to our satisfaction. They took pride in their work. The floors look great. I hope they hold up and I don't have to wrangle with them about repairs.