I really wanted to enjoy Coy & Co but unfortunately their lack of respect and professionalism prevented that. After promising us for months that they could take on our project in Jan and even having us sign agreements and a scope of work, they informed us that they would not be able to start for at least 2 years. I am pleased that I discovered how untrustworthy they are before actually working with them. If only I had learne that right away and not wasted 6 months thinking they were professionals and would honor their promises. read more

And now after moving into the place... we discover that the stagers from Arthur McLaughlin left the house in bad shape. - Handprints on walls. - Holes in walls roughly covered over with putty. - And the kicker... they left NO PAINT at all (really? you were going to do something useful with that last half-gallon???), so we can't cover over the mess on the walls. I guess we'll try to paint match to cover this over... but sheesh. Professional job? NOT. Half-assed? YES. read more

I had a property recently staged by Arthur McLaughlin because I heard of really good reviews from Yelp and his website blew me away. In reality his work is decent, but I should've listened to my agent and went with Ken Fulk. My property sold in 60 days, which isn't bad. This company is very unprofessional and I would not recommend this company to anyone who needs a home staging. They use cheap items that looked like the pulled from a second hand shop or IKEA. I notice the black frames were scratched and were painted in a BLACK MAGIC market to hide the scratches. What blew me away is the staging staff. They were very unprofessional and I suspect that this company hires illegals workers. When the companies moving truck pulled up to my house, they opened the back and there were 8 non english speaking hispanics that were sitting in the back. I thought that workers sitting in back of the moving truck is illegal? DO NOT USE THIS COMPANY FOR INTERIOR DESIGN OR HOME STAGING! read more

Arthur staged my 2 bedroom SOMA loft for sale. He did a great job, and stayed under budget. I'd use him again, although his painting subcontractor was pretty expensive. The overall design was chic and elegant, and the property sold in one day. No complaints there, for sure! read more

COY & CO. - SOMA Loft Decorated by Arthur - Interior Design Near Me - South San Francisco, California

This was my first staging experience. We found them from our agent. It was his best recommendation of the entire sales process. Arthur did a quick walk through of our place, took notes and pictures, and quickly provided an estimate the next day. He was polite and professional. Painless. When we were ready, the staging team arrived and was all business. I let them in and then left them to their jobs. When I came home from work, the place was staged perfectly and very much made our condo look its best. There was never an issue with them. They promptly answered emails and went above and beyond when I needed something from them. Highly recommended. read more

Arthur helped us pull off a 20,000 square foot staging job at the last minute and did an incredible job. He saved the day and our non-profit Dance Out Diabetes launch! (Another staging company left us in the lurch. Arthur swooped in to make life right with the world!) If you want someone with talent, that will step up to the plate when you need someone the most, call Arthur! read more

After seeing their work, we recently hired Arthur McLaughlin to stage our house. Unfortunately, we were very disappointed with the whole process. We were never told that Kirk Johnson, whom we had originally contacted and who met with us, was not our stager. After meeting Kirk and seeing his work in our neighborhood, we assumed we would have the same quality experience and were very excited. We should have been notified of the change, and the staging crew should have met with us prior to furnishing our house to get a feel for what we were looking for. The first run was disastrous. Animal heads and fake greenery everywhere as well as oversized, dark furniture did not capture the Scandinavian feeling and airiness of our house. The final staging was just average and received no kudos from neighbors or potential buyers. The furniture for the final staging was hastily cobbled together from the warehouse. The white sofa was stained with dark, visible marks, there was hair on the chairs in the front room and in the sinks, and the white table in the kitchen was way too large for the space. The pictures in the loft area were old and covered with a dusty film. The living room floor was covered with white debris; fortunately, we arrived before the first open house to clean up the mess. No thought was put into staging our place. We received sub par items due to not enough inventory (as Kirk alluded to in our conversations) and too many houses to stage. In addition, much of the work described in our contract was not completed. We did ask for a deduction from the final portion due from our staging bill as the work was not up to the standard that we expected and not completed according to the staging proposal. Kirk contacted us with a very condescending reply which was totally unprofessional. Perhaps Arthur McLaughlin Staging has become too busy and should consider more inventory of a quality nature. Since the company was recently sold, they should also let the client know up front who is in charge of their project. Over all, this was a terribly frustrating and disappointing experience, and I would not recommend them to anyone in the future. read more

AWESOME!!! Worked with Reginald Baird a few times through Arthur McLaughlin & Associates and he's great! He's extremely professional - always on time - makes the whole process painless and easy. One piece of my business I don't have to worry about. Been in the business for over 20 years and he's the best I've had - truly the best of the best. He always does a phenomenal job - makes every place look extraordinary - really can't say enough about his skills. Most of all, it benefits my clients and gives them a peace of mind that their place looks it's best - I can't overstate how it helps my clients. read more

I have had such a fantastic experience with Arthur McLaughlin and his company, Arthur McLaughlin & Associates, and have worked with them for many years. Arthur first helped me in my last home and I felt very comfortable with him and his company. I was really impressed with the end-result and specifically felt his color choices were quite spectacular. When I recently decided to relocate and find a larger home, I knew I would enlist Arthur's help again. My new residence in Tampa, Florida, is about twice the size of my last estate and the grounds are sprawling in comparison. Arthur was vital in many aspects of my relocation, from finding and approving my residence, to approving product selections and implementing his wonderful floor plan. Again, Arthur's color selection amazingly fit my personality to the tee. I'm just now completing the renovation of the new residence and every aspect of Arthur's work is perfect, down to the placement of each piece of furniture and artwork. Arthur has also worked with one of my best friends, completing her master bedroom wing addition with exterior kitchen, and front entry addition. The end-result was very impressive and she also sings his praises. My home in Tampa is somewhat out of the way for Arthur, who does most of his work in the San Francisco Bay Area and Los Angeles, but he is always so accommodating and is able to visit me regularly when he's working with clients in Miami. I highly recommend Arthur McLaughlin & Associates and will use their services again and again on my future interior design projects. \ read more

As an SF Realtor, we stage every listing. If it's being lived in, we do a partial stage. Arthur McLaughlin is always one of the bids we get! Primarily working with Reginald, who is our contact person from start to finish, we are always happy. Reg is responsive, organized, considerate, sets realistic timelines, and fulfills expectations. All of those things are important, but what's MOST impressive about Reg and his team is his design abilities! It's amazing the way he's transformed the spaces we've sold. We are very grateful to have found Arthur McLaughlin and more specifically, Reginald. read more

Arthur McLaughlin did such exceptional staging work, we sold in under a week! Their work is elevated and tasteful and Reginald was a delight to work with. read more

I've never had the pleasure to have AM restage my home. That said, I've experienced first-hand the professionalism of their team. I recently moved to a smaller apartment, and couldn't take a very large and heavy out-door fire pit with me to the new place. AM's moving team took away the fire pit to use in future home stagings, and they were the epitome of professionalism. They arrived on time on the dot, thoroughly wrapped the fire pit, and got it out in less than 10 minutes. They picked it up, carried it through the house and garage (through very tight corners and hallways) and got it uphill to their truck. No contact with the walls ... they were great. If you want a team that will go the extra mile to ensure their quality of work, look no further. read more

Exceptional staging decor! Reginald Baird got us a cash offer and a 7 day close!

Reginald did a fantastic job staging my San Francisco condo and that certainly helped in bringing us a fast sale. The price seemed a little on the high side (about $8,600k for a luxury 2-bedroom high-rise condo up to 60 days), but they did go above and beyond in staging everything from attractive large furniture pieces to artwork and little details like putting frilly dresses and hats in my closets (see pics). They included many live plants and handled weekly watering. I suggested that they stage my beautiful balcony overlooking the city with at least a bench or two, and I still think that would have helped, but they declined for reasons such as wind which I believe they could have overcome if they really wanted to. No biggie. Another issue is that that we were trying to list ASAP and they were booked solid for more than a month. I won't hold this against them since the high demand for their services is a sign of their success and good work. We joined their waiting list and they fit us in early due to a last-minute cancellation. I would use them again for sure. read more

COY & CO. - They even paid attention to the closets. - Interior Design Near Me - South San Francisco, California

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Recently stumbled upon a staging that the team had put together at the Infinity (high rise luxury apartment), and it was professional, luxurious, and unique. The Infinity is a tough complex to stage for because the units are oddly shaped and the windows are curved. In my 4 years of looking at units, I've never seen one that had been staged in this manner, and the design team did a superb job [I believe Reginald led this effort]. I had seen this unit prior to the staging, and it was night and day vs the result. I've never used the company's services, but I would surely consider them to the extent I ever needed design services. read more

I used Arthur and his team to stage my home in Bernal Heights. I couldn't have asked for a better experience or results. Make the call, write the check and let him do his thing. I credit his work with the house selling super fast and getting way over asking price. It was a total pleasure to work with someone who is just so very good at what they do. He delivered more the promised. He was the most expensive but it was so worth it. I got the extra spent back 100 fold. I could go on and on, I can't say enough good things about this company. read more

Reginald Baird & Arthur McLaughlin have been invaluable partners in my business over the past 9 months. I'm a realtor in San Francisco and Arthur McLaughlin has consistently delivered exceptional service and quality product for my clients in a very smooth & timely fashion. Two of my most recent 4 listings/sales working with Reginald's team resulted in record sales in respective South Beach & Financial District luxury buildings! In one instance the crew mistakenly took my clients vacuum cleaner when removing staging on a Friday. This may have been due to a miscommunication on my part. Not to worry, Reginald personally went to the office at 9AM the next morning (a Saturday!), fetched my clients vacuum, and delivered/returned it to him before 10AM. In our demanding / results driven line of work it's great to be treated the way that I treat my clients. No drama, just focused attention to detail, honest / reliable communication and a can do attitude the produces amazing results and makes us all shine. Thank you Arthur & Co. and thank you Reginald! read more

Here in the somewhat faraway Land of The East Bay we didn't have experience with Arthur McLaughlin. We do now! I had a truly historic and particular home which required extraordianry skill and aptitude. They did a stunning job, paid attention to every detail, and provided a totally satisfying experience. Thank you Reginald. Thank you Kevin. read more

We used Reginald with Arthur McLaughlin to stage our home for sale. Reginald took care of the whole process of arranging what needed to be done (i.e. painting, staging) to make the house look the best it could be. I was amazed at how beautiful the house looked, and wished only that I had decorated the home like that when we lived there! Reginald met with me and walked me through the items that could stay (which we tagged), the rest went into storage. We were out of town when the house was staged, and the sale happened very quickly, so that when we returned the house was de-staged two days later. The de-staging process happened while I was in the house, and a whole crew worked to remove items carefully and they were mindful of the space we were using and worked around us. They were polite and professional. I am not aware as to how they compare in terms of pricing, but they were worth it. read more

My vocabulary lacks adequate superlatives to describe our experience with Reginald, Jeff, and team. They were consummately professional in staging our San Francisco home, paid meticulous attention to every detail, and were unfailingly personable and reliable. Their savviness about the market and their unmatched ability to enhance every feature of our house - have I mentioned that the place looked spectacular from top to bottom? - played a huge role in generating a lot of buzz and attracting offers substantially above asking price. It was truly a privilege to work with them. read more

I had Arthur walk thru a house I'm buying and I'm psyched! A basement I thought was going to be doomed to be a ho-hum basement space will now be a showroom french doors, etc! He has fantastic ideas and totally listened to my needs and wants for the space and to stay within the budget. I heard great things about him from friends who he has done house staging through new homebuyer decorating and has has received nothing but great marks. I don't doubt it. I'm very impressed!!! read more

Impressive work! McLaughlin & Associates staged our condo (in SF). They turned what was a pedestrian 2/2 bedroom into a magazine-quality dwelling. Compared to other comps/listings in the neighborhood ours really stands out. Other decorators, whom I enlisted for their opinions, gave the work an A+. The staging process was seamless and they worked around some unexpected issues (we rushed a painter in on staging day) without complaint and managed to get the job done. It looks like they have a great inventory of furnishings based on other current listings/jobs. Each place is staged according to layout, light, and location. It's like the furnishings were built for the house/condo. That's something to consider when choosing or even considering hiring a stager. I believe their work will give us an edge come offer day. We would use them again in a second! -SF Condo Seller read more

Im pissed right now because you can't give negative stars. If you could I definately would. This inconsiderate person treats his customers terribly. His furniture is old and ugly. He throws some pillows on an ugly couch and calls it interior design. I've seen children with better taste then him. There are way better stagers than him for half the price. It should be illegal what he's doing, charging so much for his crap of a staging job. read more

Poor execution, low quality furniture/fixtures and expensive. Did not do what they said they would do in their contract. Damaged items in the home and took no responsibility. Not hip. Put in light fixtures that was so taxing to the wiring of my Edwardian that there were 5 power outages during the first three open houses. They did nothing to remedy the problem. I got 3 bids and none over asking in prime pac heights. I believe they actually cost me 100k in selling price on top of the ridiculous price they charged me. read more

Best review I can give here is that Reginald Baird from Arthur McLaughlin staged my home so well, that I fell in love with it all over again and decided not to sell! Seriously, I came home after the staging and had a HGTV moment. I was breathless! Team was awesome to work with also. read more

These guys are terrific and extremely professional. Reg in particular is delightful to work with but the whole team is polite, organized and patient with busy people who are trying to sell their home. Strongly recommend. read more