I had an exceptional experience with Khristina, and I will continue to work with her in the future…read more She completed the work fast, answered all of my questions, and was very responsive. I would recommend her to anyone.

2nd year of using Kristina and her team for my taxes. Worth every penny, and since they saved me a…read morelot of those my appreciation is double. Thank you again you guys!

Been with them for many years. Totally pleased in all aspects from appointment to filing.read more

Don K. Long time customer of Vogt CPA. Tax preparation always handled with integrity providing me…read morepeace of mind. Used them to establish my LLC that was seamless & quick. Whenever I had tax related questions Steve would always answer me in an informative manner. Overall highly recommend Vogt CPA for tax preparation and business accounting needs.

I was scammed by Nicole. If you're reading this, please find an actual CPA and not a CPA…read more"candidate". Nicole was hired to clean up my books for part of 2024, 25, and 26. We had a great conversation, and she seemed capable. However, the price was unclear. My business is small with minimal transactions. Nicole initially quoted $2 per transaction, but her minimum charge would be $1,000 even if I didn't have that amount of transactions. I agreed to this. I paid a $1,500 down payment on May 20th and asked Nicole not to send me surprise billing. She promised to send me a proposal, but it was delayed until I demanded that she stop working on my books as I saw no progress. I advised her that I would find another accountant to complete the job. By then, she claimed that 2024 (7 months) was complete and that I needed to pay for the work she did, even though I never signed a contract (it was never sent until after she knew she was being replaced). Nicole has billed me an additional $4,307.50 for 7 months of work that I have no documents to show that she ever did. I have since hired someone else to complete the job, but now I'm being threatened with legal action. I also read Brandi's review and wanted to give Nicole a chance, but I regret not taking the advice above.

I started business with Nicole in June of 2025 but ordered all current work be immendiantly stoped…read morein January 2026. We paid her over 5 thousand dollars, an estimated amount of 800 dollars was for an amendment that was never completed. and 4,000 of it was paid for an "Advisory packet" that I was never given a itemized receipt or invoice for any of the charges that were coming out of that retainer. She also has not sent us a W9 or provide her EIN # to us. As a small business owner this is very damaging and has raised some cause of concerns. We were guaranteed a service and did not receive what we paid for. We feel like we were scammed out of a lot of money and we will be filling a complaint with the IRS due to suspicion of fraud and Neglect.

Very rude receptionist. I caught CoVID, so I called to reschedule my appointment. Receptionist…read moretold me she will not reschedule again if I cancel again. I told her if she rather have me come in after tested positive? She hung up the phone on me. I am now weary of this office's covid policy. *** Updated reply to Lin Rawlinson Lin Chai, I am glad you replied to my post. I am concerned by your reply by below factors: 1. I rescheduled twice with you before I caught Co-VID due to my busy schedule. It was on my 3rd rescheduling when she told me I could not reschedule again. All my rescheduling with the exception of Co-VID was with ample notice (At least 2 weeks out). Concerns: Your clients are very busy people and when you are pompous to tell your client they cannot reschedule, it tells me your office is not customer focused nor you are a friendly office. Additionally, when it comes to public health safety, it raises concerns on your office's ability to provide a clean and safe environment for visiting clients. Requesting 1 day cancel notice from someone who just found out he caught COVID was not only illogical and unconcerning, it was downright irresponsible as an office that opens to the public. 2. Your receptionist was the one who hung up on me when I questioned your office policy on CoVID. Concerns: Placing public health safety for those who visits your office help build trust and shows care and respect to those who visits your office. For the reasons above, I did not choose your office. I was interviewing 2 other CPA offices that were friendly, professional, and understanding. I have since selected one of them. I hope you will review your office professionalism and health and safety protocol, but equally important, the honesty of the people in your office. It takes a lifetime to earn trust, but seconds to lose it.

Called and received their answering machine. Left a message for a return call and never received a…read morecall back.

It's that time of year again... when I remember why I no longer use Responsive…read more I'll keep this simple since most people won't read a long review: call someone else. There are plenty of solid tax professionals in Chandler - I know have learned. My experience with Responsive started well--good initial conversations and a strong first impression with Billy and the tax professional Irene. Unfortunately, that's where the positives ended. Follow-up was consistently poor. Communication only happened if I repeatedly chased them down, and even then it was excuse after excuse--office closures, travel, annual fishing trips, "I'll call you tomorrow"... "I'll call when we get back in the office"... which rarely happened. The breaking point: I paid them to set up my LLC, and they suggested that they be the Statutory Agent. (I agreed) A few months later, they quietly resigned as the agent through the Arizona Corporation Commission without any notice to me. No call. No email. No explanation--despite multiple attempts on my end to get answers. Even more confusing, they continued to handle my taxes afterward as if nothing happened. So weird. This review is long overdue. I'm still waiting on a refund for services that were effectively abandoned. If you value communication and accountability, I'd strongly recommend looking elsewhere. #ChandlerAZ #TaxPreparer #SmallBusinessTaxes #LLCArizona #Bookkeeping #TaxServices #ArizonaBusiness

Stay away from this Tax service!! The communication is zero and you'll have to request to talk…read morewith your CPA, otherwise drop off and pick up and figure it out for yourself! I had to call several times to find out if my taxes were completed. Then a few weeks afterwards I was notified by the IRS that my taxes were rejected, I called Marcy immediately to find out why and how best to rectify this and never spoke with her, it was handled with no communication, then to make things worse I received a bill from the IRS for nearly $1,000 because Marcy did a shitty job configuring my taxes. Plus, she's either not available or not in the office! They need to rename this place as Nonresponsive Tax and Accounting! I have no idea how Marcy retains any Clients!!!

I tried this new tax service and really happy with the service, knowledge and turn around time. I…read morewould recommend them to others.

Helped me get caught back up on my taxes, and went above and beyond to help this Vet take a…read morestressful situation and turn it into a completly positive one. Don't hesitate to work with this company for your tax/acct needs if you want a truly amazing experience! THANK YOU GRAY TREE BUS. SVC!

I highly recommend JSR Tax Services! I had a question about my taxes and I wasn't sure if I had…read morecompleted my taxes correctly this year considering it was my first full year since I moved to Arizona. Cindy was helpful, knowledgeable and gave me the exact advice I needed to set myself up for taxes for 2021. Thank you so much Cindy!

From the owner: You can't trust just anyone to provide the tax services your small business needs. The certified…read moreprofessionals at JSR Tax Service, LLC have your best interests in mind. With nearly a decade of tax experience, they serve clients in Sun Lakes, AZ, and throughout the Phoenix area. Filing your taxes can be overwhelming. Save yourself the fear of missing a step or doing something wrong by letting these tax professionals manage your personal tax preparation. They stay up to date on changing laws and deductions and understand the steps required to complete any outstanding documents. You can rely on these tax preparers to take the guesswork out of filing. As a business owner, you have a lot on your plate. Leave your business tax preparation to JSR Tax Service, LLC, so you have time and energy to focus on the other aspects of running your business. In addition to tax preparation services, they also offer bookkeeping and other accounting services, helping you develop personalized financial strategies that will ensure the long-term success of your business. This small business understands the importance of attention to detail, and they go above and beyond to ensure accuracy and timeliness in all filings, building trust with new and returning clients alike. To learn more about JSR Tax Service, LLC, visit them online. Give them a call today at (480)672-2272 to schedule your complimentary consultation.

This has been our third tax season with Schneider & Stone. Granted we are a once-a-year customer…read moreand our filing is pretty straight-forward, the staff member never made us feel left out. Every year, we would be reminded at the proper time to start gathering the receipts and proper documents. Our questions are always answered within 24 hours. The filing process is VERY efficient via a secured upload portal, which means the crazy me could file at 2am in the morning (and I did!) with ease. Just by not having to show up at the office, the price I paid for the service is justified. Thank you, Dawn, Chelle, and Diana, for making this year's filing a success. May more people see these Yelp reviews and may your business keep thriving!

Schneider & Stone have been doing our taxes for at least a few years now. Their service is…read moreimpeccable, and their prices are very reasonable. Highly recommend.

Being new to Arizona, we didn't want to prepare our first years' taxes ourselves as each state has…read moredifferences. We were able to schedule our appointment online, and received a confirmation call the next day. Being in a certain mile radius of his business, he came to our home for no extra charge. This ended up being more helpful than we thought, as more than one question required us to search for paperwork. Mark arrived at the scheduled time, and had great attention to detail. He caught some things we would have missed, and made suggestions to benefit us for next year. His rates were very reasonable based on the time he spent with us preparing everything. We would highly recommend Mark Smith for tax preparation.

Mark is amazing and you can tell he knows his taxes. He even took a look at our last year's taxes…read moreand told us we missed a major tax right off and offered to amend them. He was very helpful and even answered questions we had, explaining them so we could understand.

I found Tina through the Dave Ramsey recommendation. I was very hesitant to use someone that I did…read morenot know or could visit quickly in person. I am blessed that my guardian Angel's are taking care of me. Tina was very professional, extremely knowledgeable and beyond helpful to me. I know I was probably an issue as I did not have my things in order as I needed to work on previous/current tax years, my husband had multiple jobs and I couldn't take time to get these forms done fast enough. Her recommendations are honest and aligned by the IRS, her response time via email is quick, the response time via text was fair to low as we were a few hours difference. Email was best and allowed me to recall the requests she had for me. Nonetheless Tina is just what I needed. I always used TurboTax for years but turns out using Tina Matthesisen QBO Advanced Pro Advisor is the best thing for my growing needs. I currently highly recommend her. She is and will be a valuable tool to me now and in hopes, the future.

From the owner: I am an Enrolled Agent. I have been preparing income taxes for over 30 years. I am also a…read moreQuickBooks Advanced Pro Advisor, able to assist with your small business accounting needs. Mattheisen Tax and Accounting LLC