Came here again to have my taxes done. Called and left a message for Emily and she returned my call soon after. As I was looking them done ASAP, Emily offered a Sunday appointment to my surprise and convenience. More than happy with the service, professionalism, and accommodation I was provided. Thank you, Emily! read more

Very rude receptionist. I caught CoVID, so I called to reschedule my appointment. Receptionist told me she will not reschedule again if I cancel again. I told her if she rather have me come in after tested positive? She hung up the phone on me. I am now weary of this office's covid policy. *** Updated reply to Lin Rawlinson Lin Chai, I am glad you replied to my post. I am concerned by your reply by below factors: 1. I rescheduled twice with you before I caught Co-VID due to my busy schedule. It was on my 3rd rescheduling when she told me I could not reschedule again. All my rescheduling with the exception of Co-VID was with ample notice (At least 2 weeks out). Concerns: Your clients are very busy people and when you are pompous to tell your client they cannot reschedule, it tells me your office is not customer focused nor you are a friendly office. Additionally, when it comes to public health safety, it raises concerns on your office's ability to provide a clean and safe environment for visiting clients. Requesting 1 day cancel notice from someone who just found out he caught COVID was not only illogical and unconcerning, it was downright irresponsible as an office that opens to the public. 2. Your receptionist was the one who hung up on me when I questioned your office policy on CoVID. Concerns: Placing public health safety for those who visits your office help build trust and shows care and respect to those who visits your office. For the reasons above, I did not choose your office. I was interviewing 2 other CPA offices that were friendly, professional, and understanding. I have since selected one of them. I hope you will review your office professionalism and health and safety protocol, but equally important, the honesty of the people in your office. It takes a lifetime to earn trust, but seconds to lose it. read more

Called and received their answering machine. Left a message for a return call and never received a call back.

First. I Thank you guys for great service. This is the best CPA in Arizona. They been helping us for 7 years now. People working there are so nice and they try there best to get what we need. Thank you guys again. read more

I've used Lin's CPA for years. They always do a great job. I've never had any issues and they are so wonderful to work with. Cynthia and May work on our tax and payrolls; they are so friendly and professional. I'd highly recommend them. read more

Tried to call as a new customer. A girl answered and seemed busy/annoyed and before I could finish saying why I called she hung up. Immediately called back. Spoke to a girl to complain about what just transpired who transferred me to a manager "Sam" who was not a manager but treated me from the get go like I was unreasonable and inconveniencing her. I asked multiple times to speak to a manager and she finally agreed, put me on hold and then told me he was unavailable. Just treated like absolute garbage with unnecessary attitude from staff here. Will obviously not be using them. read more

Lin Chai Rawlinson and her colleague Cynthia are exception in every way. It is a pleasure to work with them.

Excellent accountant. My wife has used her for a few years. Would recommend to anyone. The firm is also bilingual.*5 stars

With one call there representative provided a ton of helpful information that was very helpful and saved me time and effort. The price was very reasonable, and they offered every service I needed. read more

It is always a pleasurable experience working with Lin Chai CPA and the process is always very satisfying and comfortable. Erin does a great job with taxes. She is a very sweet lady , very friendly , knowledgeable and experienced. Highly recommend her !!! read more

Lin and her team are amazing! Emily did and amazing job getting our taxes done! This was my first year of running my own business and I was very skeptical on doing my own taxes. Emily assured me that she would take care of everything and that I had nothing to worry about. She was kind, attentive and very knowledgeable. I was beyond impressed with how fast everything was submitted and completed. She was also able to answer any questions within a timely manner too. I would highly recommend Lin and her team to everyone! Keep up the fantastic work! :D read more

I usually prep my taxes with TurboTax or something like that. Since I moved to a different state and with the stimulus info, I wanted to make sure everything was done correctly. I was able to get a virtual appointment quickly and the whole process was done in under an hour. Was a very pleasant(if taxes are pleasant) experience. read more

After moving to AZ from out of state I was worried about how to file the sale of one house with a purchase of another, a large amount of medical expenses, and student loans. So thankful I came across Lin Chai on Yelp! She is really great, and professional. I asked for a quote on Yelp to find out if they would be able to help my situation and the response was quick. Was even able to schedule an appointment. Just got them done. Lin was honest and knowledge, she earned our trust and we will be coming back next year for taxes. read more

Tax returns and planning made easy and painless! Lin responded very quickly to my request for an appointment. My wife and I just came from our appointment with Lin, and we are very happy to have found her. Lin is very knowledgeable, professional, fast, and friendly! We needed our return prepared and filed, as well as tax planning advice. Lin walked us through each step, being careful to explain everything in detail, and answering all our questions. I have experience with a number of CPAs and Lin is my favorite. Her staff is very nice, as well! Her company handles personal and business clients. I highly recommend Lin Chai Rawlinson for your accounting and tax needs! read more

Highly recommended. THE BEST ACCOUNTING SERVICES on the market! We live in California and started to take their services since 2013 due to we have business there. The accountant Lin is THE BEST accountant we have ever used! Lin is extremely knowledgeable on all tax issues. She is very busy all the time but she knows our personal and business tax reports in details and always promptly answer my questions and patiently explain it in details, and gives me valuable advices. greatly appreciated! They are a well managed sizable accounting firm, and always provide prompt services, the staff are all polite and patient. read more

Very friendly staff, secure portal to send/receive documents, knowledgeable about tax rules applicable to my business, and willing to answer all of my questions. I also felt confident in the proactive tax planning discussion provided for my business. Overall, Rawlinson is a great firm that should be able to handle any needs personal or business. read more

Really EXPERIENCED and TRUSTWORTHY full-service Bookkeeper and CPA! I am a small business owner that operates 2 small companies here in AZ and in CO. I had done a lot of research before contacting Lin Chai Rawlinson for help doing my monthly payroll, books, and taxes. Here's what I love and respect about both Emily (Bookkeeper) and Lin Chai (CPA): Emily: She understood right away that I was trusting her with private/confidential information. Running my books is very important to me and to most business owners. If you hire the wrong Bookkeeper, your life can become an utter mess. Emily was very professional, polite and knowledgeable about maintaining companies documents. Lin Chai: I loved being able to physically walk into their corporate/commercial office right here in Mesa and discuss my concerns. What I loved more is that both the Bookkeeper and Lin (CPA) sit down in the same room and discuss best ways to legally keep clients safe and at the same time, utilize the tax laws to save clients money. I will and do recommend the Bookkeeping & CPA service! Trust, respect, teamwork, expertise, and highly professional! read more

We've been working closely with Lin for a couple of years now and the experience has been nothing short of First Class! Highly recommend!

Emily was our tax preparer. She explained each deduction and was excellent. Thank you!

They help me a lot. And they have Chinese services which can we understand tax process better

They are great, they have been handling my tax return for business as well as for personal for a year now, everytime I have questions regarding my accounting, payroll stuff, I call them and they are always there to help, highly recommend read more

We just came to get our taxes done. Lin was knowledgeable and professional. She really helped us understand our taxable income and was great to have on our side. She really cares about her clients. If you haven't done your taxes yet don't put it off. read more

I have been using Lin and her crew for years, they are very trustworthy, knowledgeble and professional. I like that every call and every question is answered. Everyone is very pleasant to deal with. Would recommend, especially for small businesses. read more

Lin Chai Rawlinson CPA and her employee Annie Liao have been doing our taxes for years and always did excellent job! They are a Five Star business because they always give "five star" service when doing our taxes. If you are looking for a top-notch, great CPA, reasonably priced, you should go with them and her staff of CPA's will do a great job for you! read more

Last year we found Lin on Yelp and we were so happy how efficient they were. This year, we were very unorganized and took forever to file but they got our return done at the 11th hour! Thank you!! read more

I have 2 different business, 1 health care business and 1 real estate business. I have been with Lin Rawlinson CPA for past 12 years. They take care of everything for me, from payroll to my monthly PL reporting to my annual tax filing. They are the Best! Very professional, detailed oriented, very prompt in responding to all my accounting requests, and super friendly service. I have referred several of my friends to them and they have all being very happy with Lin's service. Lin just helped me with getting my Payroll Protection Program through SBA, i wouldn't have done it without her, she took the time and helped me every step of the away, thank you! Emily is always available to me when I have any accounting questions, even with the smallest details, she's great! They also have awesome back office supporting staff, such as Crystal and Ariana, whom are eager to help every time I call for assistance. They took care all my accounting challenges so I don't have to worry. Thanks to Lin and her staff, my business are striving now. Highly recommended! Thank you thank you thank you! read more