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    CPR Cell Phone Repair - Gainesville

    4.0 (3 reviews)
    Open 10:00 am - 7:00 pm

    Services - CPR Cell Phone Repair - Gainesville

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    uBreakiFix by Asurion

    uBreakiFix by Asurion

    1.0
    (4 reviews)

    I brought my Dell notebook to uBreakiFix on 12/15 after it fell from a table and damaged the…read morecharging port. I was charged a $65 diagnostic fee and told the repair would be completed in 5 days. I made it very clear this was a work computer and that I needed it back as soon as possible. When I returned on 12/20, I was told they had lost a part and would need to reorder it. I was never contacted about this delay -- I had to drive there to find out. Over the following weeks, I called the store more than 10 times and made five separate trips trying to retrieve my computer. Each time I was given different and inconsistent explanations, ranging from lost parts to difficulty obtaining them. At one point, a technician even told me he "had eyes on the parts," which turned out not to be true. After weeks of delays, poor communication, and no clear answers, I finally lost patience and demanded a refund of the diagnostic fee and picked up my computer unrepaired. This experience showed a complete lack of organization, accountability, and respect for a customer's time--especially when dealing with a work device. I would not recommend this location based on my experience.

    On 5-6-2024 I drove my grandson to Gainesville Ga store to have the HDMI port repaired or replaced…read more The repair sheet quote stated $100 for cleaning which customer refused and $140 for HDMI repair. Estimated turnaround May 21. After several calls over several weeks talking to Chris and Alex they said they would investigate. Never, I repeat never, did either Chris or Alex call me back. Alex even told me Chris was going out of his way to help me. I asked several times to give me the owners name and phone number. He told me it was against company policy and refused. I then asked for the corporate franchise contact and was again told it was against company to give that information. I research who owned UBreakifix and Asurian is the parent company. Got a hold of complaint department and in no time at all they researched and found the Xbox was lost or stolen and sent a check for the price of a used unit through Amazon or GameStop. When we put in the order they required a $70 deposit. It was paid. After getting the settlement I called the store and Alex said he would contact Chris and he would be in touch. Of course he never called. I called again and Chris said he tried to get refund but system would not allow because the $70 was listed as a diagnostic charge. We were not told there would be a diagnostic charge. We were quoted $140, period. They did not fix anything. They want to charge $70 for something that was never fixed. This is wrong on so many levels. I would recommend this establishment be avoided at all costs. Even their own website says free diagnostic, no obligation statement. Check this out for yourself.

    Batteries Plus

    Batteries Plus

    2.4
    (15 reviews)
    $$

    I am happy about Batteries Plus record keeping. How often do you find having to replace something…read moreand you just can't find that receipt or warranty paper. The 12V Marine battery we brought to the store is dead. The storeclerk recognized the battery and after a few Q's and installed ID data into the store computer/POS it was quickly determined that, yes indeed that battery was from Batteries Plus and it can be easily replaced.... however... the warranty had expired by 3 months... Wow, all this information is in the database. We were happy for the service and we are now bringing home a completely new replacement battery with a warranty to November 2026. Batteries Plus continues to be a great source for our boating needs. Let's go fishing at Lake Lanier.

    Batteries plus has many different options to help you get back on track. Whether you need a new…read morebattery for your watch or vehicle to a screen or battery replacement. Batteries Plus has it all. Or at least I thought so. Don't get me wrong, I've yet to see an attitude from any of the employees. They just don't have some simple batteries, or so I'm told. Three times I have been. Two I'm 100% satisfied. The other, partially satisfied. First time, a battery was needed for a key fob (not "touch to start" fob) just simple battery. In-and-out in 6 minutes top. Also wasn't expensive (maybe about $5 pre Covid). Satisfied. Second time. Watch batteries were needed. I was told by the specialist that they did not keep timed batteries in stock. Not sure the difference between timed battery and a watch battery, but the lack of stock for a battery place baffles me. No attitude, just not sure if it's laziness or not prepared. Last time. Phone screen replacement. Took about 40 minutes (ETA of 45-60 minutes was given). Once complete, inspection from the cashier was made in front of me and allowed me to inspect before paying or signing anything. The prices were also reasonable. Unlike other companies that charge $225-300 to change the screen, it only cost less than $150. They even left the film on the top of screen until I was able to get a screen protector. They said it's not much but it might give a small amount of protection. Guy was a little quiet but nice. So all-in-all. I would go back if I need to. NOTE: Just be advised, if you own an Apple iPhone, the screen may not be genuine. You will have a message pop up in settings and cannot be removed. It does work, but may void any warranties if you have any. If you own an older phone, this would work but may annoy any OCD people out there. Which is why I noted 3 stars but could be 4.

    CPR Cell Phone Repair - Gainesville - mobilephonerepair - Updated July 2026

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