Obsoletely awful service, terrible experience. Had a warranty for glitchy software that they did…read morenot honor. Did not even try to help come to a solution or respect me as a customer. I have never experienced worse customer service. I thought it was an absolute joke. Their repair parts are trash and they know they are not worth the value. I was completely scammed and cussed at when I asked to speak with the manager- when I finally did speak to the manager he also cussed at me and would not honor the warrant. Would never recommend to anyone. Do not go. The prices may seem very slightly cheaper because everything about this is cheep.

Outstanding service and price to replace screen. They beat Best Buy by $120.00. It only took 30…read moreminutes

(1 Star) I had a…read morevery disappointing experience with this repair shop. I took two phones in for repair--my iPhone 16 Pro Max (broken back glass) and my iPhone 16 Pro (broken camera lens glass). My iPhone 16 Pro Max originally had a gray back panel. The technician working there agreed to repair both phones, so I left them at the shop while I went shopping at Walmart. When I returned, I was shocked to find that they had replaced my gray back panel with a gold one without asking for my permission. They also replaced the camera lens glass on my iPhone 16 Pro with a smaller, incorrect-sized lens glass. When I questioned him, he admitted that he didn't have the correct gray back glass in stock. He told me to come back in two weeks, saying he would have the proper parts by then and would replace them. Trusting his word, I paid the bill and left. Three weeks later, I returned to the shop, only to find that the original technician was no longer there. A new person informed me that the business had been sold and was under new ownership. Despite explaining the entire situation, he refused to help or take any responsibility for the previous repair. I am now left with: * An iPhone 16 Pro Max with the wrong-colored back panel. * An iPhone 16 Pro with an incorrectly sized camera lens glass. This was completely unprofessional. Parts should never be substituted without the customer's knowledge or consent, and customers should not be left with unresolved issues because ownership changed. I would not recommend this shop to anyone. Be very careful before trusting them with your devices.

The Fix replaced my iPhone 12 mini battery very quickly. He was technically proficient and…read moreexcellent skills. He was very good. Thank you.

AWESOME ! such a willing and cool group to work with. They made sure I was accommodated to my…read morerequest and customer service was phenomenal. They offer price check as a plus !! if you in the market for some cool speakers or cases COME HERE !

Very disrespectful staff , disgusting way to treat customers broken cellular when you ask for help…read moreto change they say go some else . Terrible I will never recomen this place to no one .

I had completely shattered my iPad screen. I called them today and Ali agreed to stick around to…read morehelp me even though he was planning ro leave early. He replaced the screen and even installed one of the protective screen covers for me since I really suck at doing that properly. Everything went perfectly and I couldn't be happier. Thanks, Ali!

I had my screen repaired here on 10/11/19. I put a screen protector and case on my phone as soon as…read moreit was fixed and neither came off. 14 days later a pressure crack shows up on my phone. Not from being dropped or anything. Screen protector is fine - screen now has a crack and all they said was they could fix it again for $10 off really??? I don't think so!!! Poor service - DO NOT GO HERE!!!! They will take your money and not honor their warranty!!! Go to people who know what they are doing and legitimate!!!!

I brought my Dell notebook to uBreakiFix on 12/15 after it fell from a table and damaged the…read morecharging port. I was charged a $65 diagnostic fee and told the repair would be completed in 5 days. I made it very clear this was a work computer and that I needed it back as soon as possible. When I returned on 12/20, I was told they had lost a part and would need to reorder it. I was never contacted about this delay -- I had to drive there to find out. Over the following weeks, I called the store more than 10 times and made five separate trips trying to retrieve my computer. Each time I was given different and inconsistent explanations, ranging from lost parts to difficulty obtaining them. At one point, a technician even told me he "had eyes on the parts," which turned out not to be true. After weeks of delays, poor communication, and no clear answers, I finally lost patience and demanded a refund of the diagnostic fee and picked up my computer unrepaired. This experience showed a complete lack of organization, accountability, and respect for a customer's time--especially when dealing with a work device. I would not recommend this location based on my experience.

On 5-6-2024 I drove my grandson to Gainesville Ga store to have the HDMI port repaired or replaced…read more The repair sheet quote stated $100 for cleaning which customer refused and $140 for HDMI repair. Estimated turnaround May 21. After several calls over several weeks talking to Chris and Alex they said they would investigate. Never, I repeat never, did either Chris or Alex call me back. Alex even told me Chris was going out of his way to help me. I asked several times to give me the owners name and phone number. He told me it was against company policy and refused. I then asked for the corporate franchise contact and was again told it was against company to give that information. I research who owned UBreakifix and Asurian is the parent company. Got a hold of complaint department and in no time at all they researched and found the Xbox was lost or stolen and sent a check for the price of a used unit through Amazon or GameStop. When we put in the order they required a $70 deposit. It was paid. After getting the settlement I called the store and Alex said he would contact Chris and he would be in touch. Of course he never called. I called again and Chris said he tried to get refund but system would not allow because the $70 was listed as a diagnostic charge. We were not told there would be a diagnostic charge. We were quoted $140, period. They did not fix anything. They want to charge $70 for something that was never fixed. This is wrong on so many levels. I would recommend this establishment be avoided at all costs. Even their own website says free diagnostic, no obligation statement. Check this out for yourself.

I am happy about Batteries Plus record keeping. How often do you find having to replace something…read moreand you just can't find that receipt or warranty paper. The 12V Marine battery we brought to the store is dead. The storeclerk recognized the battery and after a few Q's and installed ID data into the store computer/POS it was quickly determined that, yes indeed that battery was from Batteries Plus and it can be easily replaced.... however... the warranty had expired by 3 months... Wow, all this information is in the database. We were happy for the service and we are now bringing home a completely new replacement battery with a warranty to November 2026. Batteries Plus continues to be a great source for our boating needs. Let's go fishing at Lake Lanier.

Batteries plus has many different options to help you get back on track. Whether you need a new…read morebattery for your watch or vehicle to a screen or battery replacement. Batteries Plus has it all. Or at least I thought so. Don't get me wrong, I've yet to see an attitude from any of the employees. They just don't have some simple batteries, or so I'm told. Three times I have been. Two I'm 100% satisfied. The other, partially satisfied. First time, a battery was needed for a key fob (not "touch to start" fob) just simple battery. In-and-out in 6 minutes top. Also wasn't expensive (maybe about $5 pre Covid). Satisfied. Second time. Watch batteries were needed. I was told by the specialist that they did not keep timed batteries in stock. Not sure the difference between timed battery and a watch battery, but the lack of stock for a battery place baffles me. No attitude, just not sure if it's laziness or not prepared. Last time. Phone screen replacement. Took about 40 minutes (ETA of 45-60 minutes was given). Once complete, inspection from the cashier was made in front of me and allowed me to inspect before paying or signing anything. The prices were also reasonable. Unlike other companies that charge $225-300 to change the screen, it only cost less than $150. They even left the film on the top of screen until I was able to get a screen protector. They said it's not much but it might give a small amount of protection. Guy was a little quiet but nice. So all-in-all. I would go back if I need to. NOTE: Just be advised, if you own an Apple iPhone, the screen may not be genuine. You will have a message pop up in settings and cannot be removed. It does work, but may void any warranties if you have any. If you own an older phone, this would work but may annoy any OCD people out there. Which is why I noted 3 stars but could be 4.

It has been more than a year since I wrote a review. And this is a review about a positive…read moreexperience with this business. I have a phone that has 2 screens. About 1 year ago I dropped my phone and cracked the inside screen. I did not bother to get it fixed. Fast forward to the end of June 2026 and I went on vacation...to the beach...in Florida. I don't know what it was but seeing clear blue water just captivated me. As soon as I get to the beach, I go in the water, with my phone in my pocket. I sat in the water for less than 10 minutes until I realized it WAS in my pocket. At first I thought, 'oh it's okay, my phone is slightly water resistant?' Until I then remembered that I had cracked a screen on the phone the year before making it NOT WATER RESISTANT. I turned the phone on and saw it was working so I shut the screen off. I checked again and my phone had died. In a panic, I went to a nearby market and bought rice and put it in there. Later after checking, it was recommended to NOT do that, but the damage was done. About a week later I finally get home. It would be another week until I start doing research online as to where to take my phone. No matter where I searched, It was recommended to take my phone to GeekIT. Thankfully, I went with my gut based on the research I did. The internals of my phone were corroded from the saltwater, but GEEKIT was able to clean and save my device. Thank you for fixing it and being honest as to what was needed and working with me to get the best possible results that I wanted. GEEKIT helped me dodge a big bullet.

I don't usually bother writing reviews here, but I had to take time to acknowledge the fantastic…read moreservice that I received at GeekiT. My iPhone wasn't charging and the cable didn't seem to seat right. I tried cleaning out the port, but no luck. Took the phone in, expecting to pay for a new port. After looking at the phone for a couple of minutes in the back room, I was told "it's all taken care of now". There was some lint wrapped around one of the side contacts. No charge, no waiting, no run-around. I offered to pay something and was told that there was absolutely no charge. I so stunned that I failed to get the name of the gentleman that helped me, but once again - thank you so very much!

Awesome The only business that had my battery and…read moreReplaced it for me ASAP! AWESOME SERVICE!!

I went there to recover some photos my grandpa had just passed and my grandma had a bunch of phones…read morewith old photos and videos. The customer service was excellent he asked for my phone number and kept me updated on progress. He even went above and beyond and categorized the photos and videos from each phone. This was a great experience I'm going to recommend them to my grandma directly thank you so much FixHub for your help

I loved the store atmosphere, very friendly staff! The team at this store helped me with finding…read morethe perfect phone to upgrade to. They also made sure to break down all the pricing and helped me get the best deal possible. Would definitely come here for all of my AT&T needs!

Don't go here to buy accessories. More than once I've gone in this store and there is only one…read moreperson working. There is always a 5-6 person in front of you wait! Selling phone cases, ear buds, chargers and other fun stuff isn't important at this store. Take your business elsewhere, don't waste your time.