Great service, super nice staff. My IPhone wouldn't stay charged while it was plugged in. I would…read morehave to prop the bottom up and bend the charger to get it to stay on! He looked at my phone took it to the table, and was digging around the inside of charger port and pulled out all kinds of lint. Handed it back and said you're good just full of pocket lint have a great weekend!! Good as new now!! I appreciate you and thank you for taking care of your customers like that! Amazing!!

I had an iPad that decided to just "die" so I took it to these fine folks to try and repair it…read more They tried everything under the sun and kept at it for an entire day. I appreciated their tenacity to try and get my iPad function again.

I don't know if they build the greatest computers on the planet. If that was the kind of knowledge…read moreI could figure out then I could probably build my own computer. So we will have to take that little gem at face value and talk about the things we DO know. First, they build a great computer for a guy like me. Our family uses it for things like storage, taxes, some light gaming, and uses that are becoming more and more outdated. They do it what I believe to be a reasonable price and I have never left unhappy about my purchases. My favorite thing about this store is the customer service. I believe they truly "love you" and take care of the folks spending money here. Friendly from the time you drop off your old door-stop to the time you walk out with it repaired or a new P.C. Other computer shops have been very, very condescending when I admit I have little to no knowledge and ask them to "dumb it down" for me. Not PC Laptops, they chuckle and break it down to the lowest common denominator for me. I like that. So I will continue to not know how to build a computer and keep coming back here for my PC needs.

PC Laptops has no customer service. If you call the number listed for help…read morethey are limited and have little or no control over the stores activities. So if you are not happy with the stores service you have no where else to go. I was unhappy with the keyboard that came with my new PC but there is no exchanging it. I would have to buy a new keyboard myself after just paying for this one. Just bought a new computer there and no one told me about the SuperEasyBackup subscription which renews automatically for $239.40 yearly. Be careful of the charge. Call to cancel. I saw this in the very fine print on the bottom of the receipt.

After dropping my iPad Pro and badly damaging the screen and the metal housing, I had a…read moresurprisingly difficult time finding a reputable place to have it repaired. Not even Apple would touch it. I submitted a request on Yelp and Adan from Wasatch Computer quickly responded that his company would be able to do the repair for a very reasonable price. Adan is professional, courteous and honest. I'm happy with the work he did to bring my iPad back from the dead and will be contacting him very soon to have a battery replaced in another device I have. Thank you Wasatch Computer!

From the owner: Wasatch Computer specializes in iPhone and Android cell phone repair, PC and Laptop diagnostics and…read morerepair,data recovery. Free quotes available

What a cool find! I live down south, and although this is quite a drive, I've always had…read moresatisfaction on my visits. They have a large and wide range of retro options all the way to latest generation consoles and game selections. A good chunk of their catalog rotates fairly often and some rare finds make their way around the shelves too. They also provide disk resurfacing services. I've brought up all my GameCube Games over the last year or so and they're so helpful and quick! And in the event that a disc is too damaged, they'll show you exactly what is happening and still let you choose whether or not you want to proceed. The transparency here is extremely appreciated. Something as simple as me wanting to know more about how they fixed another customer's PS5 HDMI port and they showed me everything I needed to know and also gave me tips and tricks for if I ever needed to do it myself. Overall, this place is very welcoming, and I've never had a bad experience thus far. If you are looking to expand your collection, check this place out!

I brought in a PS5 a few months ago to get it cleaned, and forgot to take a movie out of it called…read more"The Midnight Meat Train". I got my PS5 back only to find out, they cleaned it but told me it still won't work, and then I plugged it in to get my movie out and found out they stole the movie and never gave it back to me, so now I have an empty case, I lost 60 dollars for nothing, and they stole my movie. I'm pretty sure that whatever was in the PS5 was supposed to come back WITH my PS5.

Visited Staples recently in Ogden for an Amazon return. I called beforehand for directions (as it…read morehad been a while since I'd been that way on Riverdale Road). The clerk over the phone was very friendly and gave me perfect directions (it's on the same side of the street as the Newgate Mall right next to Ross in the same parking lot). I visited on a Saturday approximately 3 pm. Keep in mind this was not a holiday weekend. The returns are in the front of the store with excellent signage. There were three people in front of me when arriving, and another three newcomers when I left. Only one clerk behind the counter but I was in and out in less than 10 minutes. They do not give you receipts here for your returns (anymore as I was told). That said, Amazon received my package and I received my refund so everything went well. No photos included because I don't think it's appropriate to photograph others in a public setting without their knowledge even if their backs are turned.

Staples team -- you guys are always awesome. Seriously, kind, patient, and super helpful every time…read moreI come in. BUT... this Amazon return line today? It blew my mind. It wrapped, it zig-zagged, it basically became its own ecosystem. I love you all, but Amazon definitely needs another return location in Ogden! This poor store is doing the work of like three.

When I attempted to change cell phone providers and set up a newly acquired and refurbished iPhone,…read moreI ran into much difficulty in trying to connect the new service to the iPhone I had just received. However, after wrestling with multiple issues in trying to set up the new service on the new phone, and when it appeared that neither the vendor nor the new service provider were going to be able to help me, I thought about trying to get help from the Tricked Out store in Ogden since I was so satisfied with the service they provided when I brought my MacBook in for a new battery to be installed. I called Tricked Out in Ogden and spoke with an employee named Korben who said that while Tricked Out doesn't offer cell phone provider set up service, he would be happy to see if he could help me in that process and that there would be no charge for his help. The next day I went to Tricked Out and Korben did proceed to try and help me. He literally spent over 2 hours working on my set up service issues while also occasionally attending to customers. His efficiency and tech knowledge/ability in helping me and with serving occasional customers was amazing. He was finally able to connect the newly purchased iPhone to the new service, and I left being incredibly thankful for his help. However, the next day I began having trouble with the new iPhone and the service, both the cell and wireless services. So, I called Tricked Out and asked Korben if he would mind helping me again and he responded that he wouldn't mind and directed me to come into the Ogden store the next day as it was late when I called. I went to Tricked Out as directed, and Korben again proceeded to work diligently in trying to resolve the issues I was experiencing with the phone. However, after spending another couple hours trying to resolve the new problems, it appeared the connecting process could not be accomplished despite also working with an online service provider support person. We came to a conclusion that the problems being experienced were a result of problems with the so-called refurbished phone. That conclusion was easily confirmed when Korben was able to easily set up the new provider service on my old iPhone within a very short period of time with the new service that is working just fine. Therefore, I was able to return the newly acquired and the reconditioned iPhone to the vendor with a full refund, Needless to say, I cannot say enough about what a terrific employee and person Korben is at the New Gate Mall Tricked Out store! Accordingly, I would highly recommend the Tricked Out store at New Gate Mall in Ogden to anyone needing the accessories/services they offer. And, specifically, I would also highly recommend their employee, Korben, who obviously will go the extra mile to provide Tricked Out customers with extraordinary service and in the most kind and generous way. Thank You Korben!

They had an amazing price and selection of pop sockets which is what i purchased the salesman was…read morevery knowledgeable and helpful!

Buyers Beware. We had a cracked screen 7 months ago that we paid Zagg Ogden 200+ dollars to…read morerepair. They did the repair and the phone worked fine for approx. 7 months. Recently we had an issue were a section of the screen stopped working. Went back to Zagg and they had excuses for everything. We even had a Zagg screen protector on the phone. They said that the reason for the part of screen not working is due to the phone falling which it had not. So, this to them was the reason for the failure. They also said the warranty on their labor is 1 month. If anyone is planning on using them or their hardware I would rethink it. They are not reputable; they do not stand behind their product or their labor.

0 out of 5 stars. bought an expensive zagg phone case with built in magnet and screen protector for…read moreiPhone 13 pro max a couples of months back only to have the back of iPhone glass shatter on a 2 foot drop. Went into store to see what the store manager could do to help me out and said they could do nothing for their customers even though I bought the latest and greatest case at the time to protect the device. So I asked what is the purpose of even spending $$ on a case if they aren't even going to back up their product when it fails. Terrible warranty. Highly don't recommend.

Had a great experience with Charles and his team getting my macbook screen fixed. They turned it…read morearound so quick, within a couple of hours, quick. I had fully intended on a few days drop off. The price was clearly communicated and held up by their team and I couldn't recommend them more for any tech issues. I paid $375 for a replacement + labor, not certain how that compares but worth it simply for the ease and convenience.

Charles is quick and responsive to calls and texts. Runs a good shop and is fair priced!read more