I brought CPS a Maxtor disc drive with what I thought was a bad motor. I thought that was the problem because when I tried to use it, the unit was dead quiet, no sound of the disc turning, no vibration, nothing. The owner told me there was a bad sector on the disc and he wanted to sell me a new remote drive. Very expensive! Something didn't seem right so I paid him for the work he had done and took my drive home. On another occasion, I brought in my cell phone to replace a damaged screen. He didn't tell me it couldn't be fixed, neither did he say it had to be sent out for repair, which turned out to be the truth. He did say it would ready in a couple days. So after a couple days I went back to check on it and found out it wasn't ready and it wasn't in the store. I asked why he would say "ready in a couple days" when the truth was something else. All he would say was " we'll call when it's done". No other details provided. When I asked again why didn't he say that when I brought it in, he just kept repeating "we'll call when it's done", like a parrot. If you've had good experience with this shop, consider yourself lucky. read more

CPS will always do a great job fixing your computer. Have had them build and fix mine in the past they are quick and transparent about what needs to be done. Can't say enough about how great CPS is. read more

The people at CPS TECH are really GREAT, KIND, and AFFORDABLE. They are extremely professional and take the time to help explain whatever issues are going on and how to prevent them in the future. DO NOT HESITATE using CPS TECH If you need an AWESOME COMPANY to fix your laptop/computer. They also sell laptops and computers so be sure to ask them about pricing. THANK YOU CPS TECH! You have a forever client! read more

My boyfriend and I have taken 3 different computers to them and they have been nothing but professional in the handling of our devices. We purchased all the parts for two computers and had them build them and install windows etc for us. Each computer works fine and would definitely go back. We also had an issue with an Ethernet card which they replaced. I would definitely recommend to family and friends. The shop has a cozy feeling of a small locally owned business and I am all for supporting local business. Also helps that they are affordable and I've always gotten it repaired and replaced same day! read more

These guys did a fantastic job on everything that was asked for! They installed brand new parts for my computer, fair and honest pricing, and honestly the best people around who will understand not just your basic computer needs, but your gaming ones as well. I couldn't have asked for a better experience. They were on time, and my computer runs x10 better than it ever did before. If you need work or upgrades to your computer, look absolutely no further. read more

I left my laptop with 16gb of ram memory they returned me with 8 gb of ram memory, I feel stolen

Love the two main guys at CPS (Johnny/Jon). Very knowledgeable but the customer service from the owner is horrendous and I can't stress this enough! No urgency, always late, NEVER a return call, high billing and doesn't show up until the afternoon most days when trying to reach him. read more

BEWARE!!!: The incompetence & negligence of this company has put my entire business at risk! I operate a small video/photography business. A small piece of my hard drive broke off and fell into it. They said they could either fix it or at least transfer my old files onto a new drive. I was ok with that. They wanted an astronomical price for it. I refused to pay & took it to another, more sensible I.T business. Once my new I.T guy looked at the drive, it turns out C.P.S not only wiped all the information off of my drive, they put a bunch of crazy files in Mandarin Chinese on it. All the footage, photos, and files that I needed for my current & upcoming client projects are all gone now. I have to explain this situation to them, which is unfathomably embarrassing. I now have to start from the beginning. Please don't EVER let what happened to me happen to you. Go someplace else. read more

My 4-week experience with CPS Computers 1204 US-130 #4, Cinnaminson, NJ (next to Mainline Shopping Ctr) 4 weeks ago I brought them a perfectly working laptop that just needed a new cooling fan. About 5 days later I pick it up ($150), take it home but no programs will open in windows. However, they all open in Safe mode. I take it back the next day. About a week later they tell me they don't know for sure what the issue is but it's not their fault, blah blah blah. "So in other words you're telling me it's a coincidence?" "Blah blah blah [unintelligable Chinese accent] blah blah blah..." "SO, you're telling me it's a coincidence?!" "Yes." So we go back and forth until he agrees that they will "try our best to fix the problem, but if we can't, we will reload Windows and give you a back-up disk, but you will have to reload all of your programs." TWO WEEKS LATER: They couldn't fix the issue, so they reloaded a BARE BONES copy of Win 7 w/o even Window Office and NO BACKUP disk! When I asked why this was, "Window 7 no longer supported." [Reality check: 7 years ago this same store made me a backup disk of Win 98, which had ceased being supported 4 years earlier!] "But the Mgr said happily, you can get copies of MS Office cheap on Ebay. And we added more RAM memory so your laptop will open faster." Well, I thought, I guess the added memory is a peace offering, so he really does care about their reputation. Then he says, "That will be $55.00." [CLICK!] "EXCUSE ME! YOU'RE CHARGING ME?!" "Of course, for the memory." "I DIDN'T ASK YOU TO ADD MEMORY SO I'M NOT PAYING FOR IT! I TOOK MY COMPUTER HERE TO BE FIXED BUT I'M LEAVING WITH LESS OF A COMPUTER AND YOU HAVE THE NERVE TO CHARGE ME!" "I don't want to argue with you. I will just take the memory out." [So, that's a strong THUMBS DOWN on CPS Computers from me folks!] read more

Horrible customer service. Overcharged for work that made computer worse and will cost more money to fix. Deleted my office program without letting me know. Would not do business with them again and recommend no one does either. read more

Took 2 computers to them. One with windows errors, one needing a battery. They conveniently found severe virus problems with both. The one with windows errors still has them and the one needing a battery lost programs when the worked on it. Out over $200 for nothing, read more