I couldn't believe there's a full-service Post Office in my neighborhood. This one is on South…read moreGessner Road and Westpark Drive. The strip mall has a mixed shop. Next door is a laundromat. Customers were using the post office entrance to load and unload. Today, there was a man sleeping at the entrance. Not sure if he was waiting for his mail or he was just a transient. I only came here to drop off a piece of mail that was normally taken care via online payment system. So, nothing to brag about me coming here today. Just like a typical post office.

Most post office stations have a bad rep for attitudes. But the nice lady at the counter name…read moreMs.Burley was kind and patient with everyone. I can understand why someone people have a whole attitude. And that's because it was hot!!!! It felt better outside. But that was my only issue

Today I had worst experiences here…read more Because it's Saturday, many USPS locations were closed, so I drove about 30 minutes to this location since it was one of the few showing as open. I was dropping off around 100 packages, and after I had already unloaded about half of them, a white female employee came up to me and aggressively questioned why I was there. I explained that other USPS locations were closed, but she insisted that other locations were open. I asked her, "If other locations were open, why would I drive 30 minutes to come here?" Instead of helping, she threatened me and said that if I didn't remove my packages immediately, she would throw them away as trash. She even called her supervisor to ask whether other USPS locations were open, and somehow the supervisor claimed they were. Honestly, I have no idea how someone with that level of incompetence becomes a supervisor. In the end, I was forced to take every single package back out one by one after already unloading them, completely wasting my time and effort. Now I have to wait until Monday to go back to my regular USPS location. The entire experience was extremely unprofessional, hostile, and disrespectful. Absolutely terrible customer service and one of the worst USPS experiences I've ever had.

If I could give this place -0 stars I would. Came here with my dad on a Friday at 3pm. I can't…read morebegin to express on why old people should NOT work. They have stank attitude just for asking a question!!! The lack of respect is beyond me, and the dismissing people when they are still talking, no patience as well. You either come to work with a decent attitude or stay home!

Quick visit to ship a package, and a fast lesson to have the shipping label printed out when…read moreshipping via USPS. Unlike the UPS drops, whereas you only need the QR code, or shipping label presented from your phone and they will scan it. YOU MUST HAVE IT PRINTED OUT BEFORE COMING INTO THE USPS POSTAL OFFICE. So it took two trips to this office to send back a TikTok item. I also was informed that the walk in passport service is out of order. They are only doing passports by appointments only, and the appointments are somewhat on hold at the moment. Furthermore this location is short staff, and not hiring at this moment. Which is so contradicting hence the large a s s banner outside hanging saying passports appointments walk in's available here. Customer service is good, and friendly. PS this is near town and country, I can't believe this location has been here the entire time, and I did not have a clue this location even existed.

I had no clue this post office was nestled right in my area. It still has the same old-school…read moreuniversal look as its other counterparts. I wanted to mail off something to my mother and luckily I brought everything in myself and only needed to send it. I was shocked that standard shipping is $10 these days, however, luckily things move faster than they used two years ago. The workers are very nice and helpful as sometimes other post offices in the area aren't that professional anymore. So now I know moving forward if I ever need to mail anything, I will come back here. PS they also do passports! Go get you one.

Every time I go to this location I am always treated well. The man in the front is super nice and…read moreefficient at what he does. Their customer service is always very friendly. I've gone to other locations where they take entirely too long and are very rude which is nothing like how this location is. I always go in and out with ease. I definitely recommend this USPS office, I have nothing negative to say about them.

I do not recommend this post office at all. Customer service was horrible ( Darrell .K ) had a…read morehorrible attitude for absolutely no reason after we just asked if we could drop off our #14 packages with the scan sheet.

All things considered. This Postal Office is the cleanest one around. I was here on a Saturday…read moreafternoon and there was ... umm just me here. Hahaha I didn't know it's closed on weekends. That shows how long it has been since I visited a post office. I was directed by a sign at another post office at Gessner and Westpark. Because that office doesn't have a Saturday pickup. I didn't want to let the mail sits in the collection box over the weekend. That's why I'm here. Inside looks good but outside needs some TLC. The GPS took me all the way around the block. I could have turned at Crossview Drive and Beverly Hill Street.

I SEE why this post office has the reviews it has the star rating it has! Probably deserves NO…read morestar! I mean these people can NOT handle a simple test of delivering something simple and small that weighs lesser than one pound to my door! It was our for delivery on Saturday when I was off ALL DAY but then took it take to the station...why? This particular package has to have a signature so now I'm also against the wall of not being able to get it. I emailed the sender and told them what happened and a piece of my mind. I hope that they change delivery service since the post office staff can't handle doing their job. INCOMPETENCY AT ITS FINEST!

Welp, it's time to find a new post office box somewhere far from here…read more I opened this box years ago when I lived in Katy, and I have been contemplating moving it downtown. My only day to come here is on Saturday and this is the typical scene, only one employee working with a long line. The heat must be on high. Gasp!!! Very disappointing in such a great area Town and Country Centre.

Absolutely the slowest post office ever. Postal person…read morespent more time just talking while 15 people waited in line.

After finding four places closed where I lived at 77083, I drove down Westheimer and found these…read moreguys opened on a Sunday. I needed to fax some documents up to a consultant in Dallas, and these guys were a Godsend!. Speaking with Michael and also Mr. Gandhi's nephew, they said they were opening on Sunday for a limited time during the holidays. The location is on the westbound side of Westheimer in between Dairy Ashford and Eldridge. It sure was nice to find them open for business! Very nice and professional gentlemen. A good place to go if you need to get some packages shipped or faxing or copying on a day when most other places are closed

It would be fantastic if Marcie would appreciate the public she has chosen to serve. The unfriendly…read moreand unwelcoming attitude is not necessary. Maybe the Post Master over this branch can have annual training in serving the public because it is lacking in the branch. The other lady working with Marcie 1/25/22 is mildly more professional but is annoyed and is condescending I'm answering questions. The public only comes here because we have to send mail off otherwise we would never step foot in the post office.

Unprofessional. Lazy people. Rude people. Inconsiderate people. Ghetto. Never likes answering their…read morephone. Will sit you on hold forever until you're ready to hang up. Truly ridiculous.