I wanted to take a moment to recognize Riley at the post office off Rogerdale in Houston, Texas…read more Her professionalism was completely above and beyond, and her customer service was truly exceptional. Riley was incredibly courteous and went out of her way to make me feel like a member of her family rather than just another customer in line. She is a massive asset to this location and deserves a promotion to Postmaster or another high-level leadership position immediately. If you need assistance at this location, look for Riley! Respectfully, J. Kmiec

I wanted to take a moment to recognize Riley at the post office off Rogerdale in Houston, Texas…read more Her professionalism was completely above and beyond, and her customer service was truly exceptional. Riley was incredibly courteous and went out of her way to make me feel like a member of her family rather than just another customer in line. She is a massive asset to this location and deserves a promotion to Postmaster or another high-level leadership position immediately. If you need assistance at this location, look for Riley! Respectfully, J.Kmiec

Lost or stole or misdelivered several packages. I once got a notice to come to claim a package…read more First person there, initially told me; I was at the wrong address.

Horrible attitudes of employees. I was there for renewal of passport…read more They rather look at the empty space than dealing with customers. Miserable facial expression and rude reply despite of nobody were there at 0915 in the morning. I just didn't say anything , no need to deal with this lowly attitudes. Don't waste of my energy. Practically, I don't want to even give a one star if I can.

2nd in 2 days that I come in and there's only one counter person. She had someone wanting stamps n…read morewas going through the selection. Today there are 7 of us waiting Yesterday same thing except 9 people waiting! WHY! The exterminator needs to be power washed... STRONG URINE SMELL!!!

This post office is always well stocked, and the machines are maintained.if you need help the staff…read moreis happy to help.

Today I had worst experiences here…read more Because it's Saturday, many USPS locations were closed, so I drove about 30 minutes to this location since it was one of the few showing as open. I was dropping off around 100 packages, and after I had already unloaded about half of them, a white female employee came up to me and aggressively questioned why I was there. I explained that other USPS locations were closed, but she insisted that other locations were open. I asked her, "If other locations were open, why would I drive 30 minutes to come here?" Instead of helping, she threatened me and said that if I didn't remove my packages immediately, she would throw them away as trash. She even called her supervisor to ask whether other USPS locations were open, and somehow the supervisor claimed they were. Honestly, I have no idea how someone with that level of incompetence becomes a supervisor. In the end, I was forced to take every single package back out one by one after already unloading them, completely wasting my time and effort. Now I have to wait until Monday to go back to my regular USPS location. The entire experience was extremely unprofessional, hostile, and disrespectful. Absolutely terrible customer service and one of the worst USPS experiences I've ever had.

If I could give this place -0 stars I would. Came here with my dad on a Friday at 3pm. I can't…read morebegin to express on why old people should NOT work. They have stank attitude just for asking a question!!! The lack of respect is beyond me, and the dismissing people when they are still talking, no patience as well. You either come to work with a decent attitude or stay home!

All things considered. This Postal Office is the cleanest one around. I was here on a Saturday…read moreafternoon and there was ... umm just me here. Hahaha I didn't know it's closed on weekends. That shows how long it has been since I visited a post office. I was directed by a sign at another post office at Gessner and Westpark. Because that office doesn't have a Saturday pickup. I didn't want to let the mail sits in the collection box over the weekend. That's why I'm here. Inside looks good but outside needs some TLC. The GPS took me all the way around the block. I could have turned at Crossview Drive and Beverly Hill Street.

I SEE why this post office has the reviews it has the star rating it has! Probably deserves NO…read morestar! I mean these people can NOT handle a simple test of delivering something simple and small that weighs lesser than one pound to my door! It was our for delivery on Saturday when I was off ALL DAY but then took it take to the station...why? This particular package has to have a signature so now I'm also against the wall of not being able to get it. I emailed the sender and told them what happened and a piece of my mind. I hope that they change delivery service since the post office staff can't handle doing their job. INCOMPETENCY AT ITS FINEST!

Fast and simple interaction to ship a shirt…read more Staff were nice and helpful. I went in to ship a shirt for a order on my depop account I walked in and they greeted me and helped me out. Asked what I was shipping and more questions and let me try out the packaging for the shirt I was shipping.

Not open during business hours. You can drop off but cannot do any service. The counter is not openread more

HELL NO. always closed always an attitude worst customer service ever. Went to times the same week…read moreand the lady said the system is down and I said I can wait she said it's down until tomorrow. Came back the next day at 2PM and the shutter was down.

Closed for no reason again today and no sign explaining any situation. It's often closed during the…read moreday and with a sign explaining something stupid, at least give me that ! How can this be legal?