Excellent service from start to finish! The tow truck driver Darrien arrived quickly, was professional, friendly, and handled my vehicle with great care. Communication was clear and the entire process was stress-free. It's reassuring to know there are reliable people out there when you need help the most. Highly recommend this company to anyone in need of towing services! read more

Service requested was addressed in a timely manner. Darrien arrived within 15min of the request. He went above and beyond and above to make us feel safe as we were stranded on the side of the freeway during rush hour. Overall experience with his service was impeccable. I will strongly recommend their service. read more

CR&B Transport Towing - Towing Near Me - Glendora, California

CR&B picked up my vehicle as part of a AAA roadside tow. Darrien, the driver, was super easy to work with and very careful loading up my old BMW which is low to the ground. read more

CR&B truly elevated the flat tire situation from crap to incredibly manageable. Darrien arrived far earlier than expected. He then helped me find a better garage option that had the specific tire I needed in stock. There's no time to wait. He took extra time to help settle my nerves and find a suitable solution. Everyone needs a quality team member like Darrien. read more

CR&B Transport Towing - Flat tire - Towing Near Me - Glendora, California

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Thank you CR&B Towing for the excellent service!!! Darrien not only helped us but his people skills were exceptional, I've had rides from towing services where the drivers just remained quiet and wouldn't even ask a courtesy question but Darrien asked questions was engaging and happy to provide service to my wife and I. I believe this guy needs a RAISE or at the very least a BONUS for his professionalism and attitude. Thank you once again Darrien for your assistance and for being able to get my wife and I home safe. read more

Excellent service from start to finish. The driver, Darrien, arrived quickly, was professional, and handled my vehicle with great care. The whole process was smooth and stress-free during a frustrating situation. Highly recommend this towing company to anyone in need of reliable assistance read more

Frank showed up on time, confirmed the details and towed my car with care. He sent a picture once it was fully loaded on the truck and another set of pictures when he dropped my car off to the shop. His communication and customer service was top notch! read more

Requested towing through AAA. Was initially assigned ro another company but my car needs a flat bed so I got reassigned to CRB towing. They called me giving me an rough eta. Darrien arrived promptly and made sure I was safe. Towed my car to KY destination and drove safely. read more

Excellent service provided by the very kind and helpful Frank! He came promptly on time; checked my battery and alternator. He jumped the car and we were able to get it out of my driveway by driving it out. Although we could've driven it to the tow location, we decided it would be safer to tow it on the truck. Frank was quick and easy to work with - and most of all provided friendly service! read more

Jahir, the driver who assisted me with my car was cool & professional. He got my car on top of the truck in a safe & professional manner. He puts safety & care a priority. God bless him ! read more

Great towing service, they helped me out on a friday night and got my car towed 200 miles no hassle. I appreciate it!

Great communication and friendly. Was referred by fleet. They were quick and efficient.

I had the best experience today with this towing company. Frank was on time and friendly. A 10 out of 10 experience. Thank you for your professionalism! I will definitely use them again. read more

Frank was great. Very careful with my Harley. Super friendly and skillfully maneuvered the tow truck through tight mountain road.

Darrien was quick, professional, super clean cab and it was a great experience overall

The man who was in charge of towing my vehicle was both inexperienced and didn't come very equipped with tools that could've helped. Me and my father had to PUSH my vehicle out of the garage in order for him to hook it up because he didn't want to "lift" it (big suv would hit garage door on top) and pull it from the garage. So as me and my father were able to move the vehicle about 3/4 out of the garage he hooks it up and moves it keeping my truck level without "lifting" it as we had initially suggested, but said he couldn't do. What a waste of time. As we get to the shop, he decided to humiliate me like I didn't know what I was doing attempting to repair my vehicle. Yeah says the one who can't tow a vehicle out of a garage worth a sh*t. Forgot his name, but attached a pic of him. read more

CR&B Transport Towing - Towing Near Me - Glendora, California

I requested a jump-start service, but Frank showed up in a tow truck. He was funny and helpful

I got a blowout on the freeway and my car does not have a spare so I called my service company, who then got a hold of CR&B Towing service. This was at 4:31 PM, and at 4:55 I got a text message stating the estimated time of arrival was 120 minutes to 150 minutes. At 7:27. I got a text from Lincoln asking if my car has been picked up which I said NO. at that time CR&B was contacted and they respond and said they would be there withi So 8 o'clock comes and goes and I wait, wait, wait. Then at 8:30, I got a message from Lincoln asking if my car has been picked up, I said NO AGAIN. At 9:03 I got a text message from Lincoln and said C at 9:03 I got a text message from Lincoln and said CR&B I had revise my pick up for now another 40 minutes because apparently, their tow truck had a flat tire! 10:20! at this time, Lincoln contacted another towing service K.O. Towing their estimated time was 90 to 120minutes!! The lady from Lincoln called back K.O. Towing and told them I had already been waiting since 4:30, they said they would expedite and they finally got there within 60 minutes which was 11:30 PM. C.R&B Towing never called me back or Lincoln to tell them they were never going to come out that night. It was Sunday night on memorial weekend and they were probably having a barbecue (lol). If I ever get into this jam again, I will make sure that Lincoln does NOT contact CR&B towing. I would not recommend this company at all for the mere fact that they did not even bother to let me know they couldn't come out after waiting for them for six hours!!!! I would not recommend this company at all for the mere fact that they did not even bother to let me know they couldn't come out after waiting 6 HOURS!! read more

CR&B Transport Towing - Blow out on freeway! - Towing Near Me - Glendora, California

DO NOT USE! They charged me for towing and miles... When the driver showed up, he was not in a tow truck. He was in a Tesla. He jumpstarted my car. I had asked for a refund because I initially paid for towing and the miles from getting from point A to B. He told me that I will get reimbursed, so I called the towing company, which is CR&B Transport. "Frank" said he doesn't know any information on how to do something like that just to call back Honda assistance. I asked to speak to someone above him, maybe they would know information... "Frank" was rude.. Said his boss is never at work and that there wasn't an email or something else to speak to... They had no problem charging and taking my money in the beginning, yet when the service wasn't used, it is impossible to be reimbursed.... read more

I just had an amazing experience with this tow company. Frank, was pleasant and very fast at taking care of business. The company kept me in the loop from the time the tow was scheduled and throughout the time it took for him to get to my residence. Service was fast and friendly, highly recommended! read more

I called them up to come tow my Tesla. They were easy to work with and very helpful. Bro was patient and help me get it to my destination with no problem. Other wanted more than the price they gave me and longer wait time. They didn't take long to get here either. Anyone who needs a tow truck called them right up. They got you!!! read more

Absolutely terrible service. They came to my house without a car battery for a battery replacement and couldn't wait 5 minutes for me to get the battery. They didn't tell me at all. read more

They came through and helped find a tire shop for my siblings when they had a flat when it was late and most shops were closed. What a godsend. read more

Prompt and efficient emergency tow to mechanic from outstanding driver Tony. 5 star service and a CRB promotion for Tony ! Plus, Tony phoned to leave a message car that had just been delivered to Honda repair shop in Arcadia. Big relief Flat tire uprise occurred on way to accountant to drop off legal docs with a short deadline. I had to cancel & could not find a neighbor home to ask for a ride. SENIORS should put Tony at CRB on their emergency car help li read more

I called my insurance (progressive) for roadside assistance regarding a flat tire CR&B Towing was dispatched. They were awesome. They showed up in 5 minutes, were quick friendly and professional. Thank you Tristan and helper! read more

CR&B Transport Towing - Towing Near Me - Glendora, California

Terrible service, problematic people to work with. Waste of time, caused issues with appt at dealership

CR&B provided excellent service. AAA scheduled the towing of my grandsons car with CR&B Towing Co. CR&B Towed my car from San Gabriel Valley to Ventura County. Alex was the tow truck driver he was at the pick up location 15 min. early Alex was very courteous and his tow truck was clean and organized. I coordinated the tow with AAA and I was contacted by Mr. Joey from CR&B towing at 10AM to confirm the 4PM pick-up and drop off location's. My Grandsons car was towed to my grandsons home address in Ventura county in excellent condition and I received a phone Follw-Up phone call from Mr Joey from CR&B Towing asking if all went well with the service provided by CR&B Towing? I informed him I was very satisfied with the service a five star plus rating () read more

CR&B Transport Towing - CR&B Towing Co. Towed my car from San Gabriel Valley to Ventura County. - Towing Near Me - Glendora, California

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Yesterday I had a flat tire and contacted AAA for assistance. They sent over a towing company that could not assist me because their flat bed truck could not access the parking structure. AAA called me said they would send another technician. I received a text on an ETA of another 40 minutes. It was 96 HOT and I waited... no show! I called AAA and the agent apologized and said he could not find a company close enough that can assist me immediately and probably would take another hour to get back to me. received an incoming call from a glendora nmbr while on the phone with AAA. I answered it and it was a man who introduced himself as a manager of CRB. He asked if I still needed assistance and if i was in a safe area. He said his driver (yahiro) could assist me in 10 minutes. I switched over to tell AAA agent someone was on the way to his surprise. I hing up with both. The technician showed up immediately and was very professional and quick. The manager called to follow up which i really appreciated. I saved their number and would recommend their service. read more

If I could put zero stars I would. Went through my mercury insurance to tow my car to the shop. First they told me it would be a 3 hour wait for a flatbed. So I waited 3hrs just for the driver to show up ring the door bell and not even wait 2 minutes for someone to get the keys and answer the door. Called the dispatch back and the driver went back and did the same exact thing. Rang the doorbell and didn't wait 2minutes for an answer. (Checked my Ring App and Video Cameras at home) Worst towing company I've ever worked with. No communication whatsoever. Would not recommend if your insurance company chooses them. Wasted my whole day. read more

CR&B Transport Towing - Towing Near Me - Glendora, California

I got road side assistance through farmers insurance, and they never showed up , I was by myself at 12 midnight. my car was the only one in the parking lot, I called them if they came and they didn't want to answer my question, and then hung up on me . it s been almost 2 hours and I'm still here.its 12:15 am and im in a bad area,if they would have came they would have seen me right awa. 0 stars I hope farmers drops them . hopefully i don't get shot or stabbed sses read more

they are quick and efficient to respond! very helpful! got them through AAA they are wonderful! the manager and the assistant were both awesome!!!! read more

I had to have my car "jumped" for a startup. The technician came with a portable battery charger, sand got my car started. I (mistakenly) agreed to meet with him at PepBoys to purchase, and have him install a new battery. I took my car to the dealership a few days later, and was told that there were several bolts missing, and they showed me, after opening the hood, that the battery itself was loose and unsupported. I gave the dealership the parts that I had insisted on keeping. The dealership also said that if I had kept the old battery, ( which the towing guy suggested that I trade in for a minimal refund), I might have gotten some restitution according to warranty. The towing guy insisted that there was no such warranty, knowing how dealers operate. Lesson: everything done correctly, and that is valuable requires time and effort, especially in being self-informed. I tried the shortcut read more

Got this company contracted as a tow thru Lyft Pink Roadside Assistance. I'm giving them 3 stars because they took about 2 and a half/3 hours longer than expected, but once the driver arrived he explained they're a fairly new company currently only running one truck - but about to add a second to their fleet, which will probably help bring their ratings and response time up. The driver was polite and easy to talk to, and their dispatcher was polite and friendly. Once they add a couple more trucks to their fleet I'm sure service will be much better. In summary, 3.5 stars, they did a fine job just took a bit of a long time to arrive, which is understandable but still not convenient. read more

I have never had a vehicle towed so I was nervous because this was an antique car, 1963, and in pristine condition. I requested tow service through AAA, since car was not starting. I received updates on a link that showed location of truck on its way to me and I also received calls to let me know the driver was almost at my destination. The driver, Daniel, was a few minutes early, friendly and professional. He delivered the car at its final destination without any issues. Thank you Daniel. read more

They said eta is 1 hour. Over 2.5 hours later ignoring my calls. They cancelled my request. They said their truck broke down. At least respond to my calls and let me know. read more

The driver is incredible... He has a can do attitude and when he gets he kicks A_ _ ! It's the owner/ dispatcher that strings you along, doesn't say the truth or give you real times. His way of doing business will never have return customers or decent reviews. Be ready to wait at least 3 hrs regardless of what the dispatcher tells you. read more

I would give it 0 stars if i can. i've never wrote a review before but what happened today was absolutely horrible, they sent me a text message that someone will be there in 120min after 2h20min i call the number asked where the driver is they say he'll be there in 20min, 1h passed no one showed up I call 10 times no one answers i had to call my insurance to escalate the finally get me the driver's phone number, his name is edwin sequeira he tells me he needs 20min after another 50 min i call him and he starts cussing at me saying that i have to stop bit$hing and for me to €uck off and then hung up and blocked me, he is an absolute trash animal that doesn't deserve a job and a company that has to be out of buisness absolutely horrible experience. read more

worse towing company and I would not recommend them. While driving on the freeway my back tire blew out and I called GEICO which said CR & B Transport towing LLC was dispatched. This was at 8:40pm with an estimate of 60min arrival. At 9:30pm i still did not get any response from them asking as to where the tow is or asking me any information so I called them. The guy lies and said he just got the information 10mins ago from GEICO and will dispatch someone now and it should be another 60min but they are in route. At 10:40pm I get a call from CR & B stating that their guy have been trying to call me but no response (complete lie as I've been sitting in the car with full service and no calls). I informed them of this and they called the guy and merge the calls, he asked where am I, I gave him the information (for the 7th time I've disclosed it that night) and they state I need to drive somewhere else. I once again explain that my back tire blew out and only the rims are left but I'm in a safe spot off the freeway on the side. They hang up without saying anything. 11pm I call back 4x and finally got an answer asking them for an eta. To this he claims the tow drove up behind me and saw that there was no space for him so he left. Once again another complete lie, as I've been sitting there and no one ever came plus there was a massive open space behind and in front of me. He said they would call Geico himself and hung up on me. I finally called back GEICO myself, explained my concerns and frustration. They dispatched CityWide Towing that came in 15mins and parked right behind me with no issues and fixed my car. CR & B Transport towing LLC is rude, unprofessional, liars and definitely not worth the time or money. read more

Horrible towing service. I have Farmer's insurance and they contracted this worthless company to help me with my flat tire. Called to check on the status as I hadn't received any updates from them or my provider. Apparently they cancelled the request without notifying my insurance because they don't come to my area. When I called my insurance, they didn't receive notification from this worthless business that they weren't coming out to assist me. Reviews are bad and now I know exactly why. Don't waste your time with this worthless place read more