Dean & Kerri have helped me twice now with my Jaguar E-Pace, and both experiences have been honest,…read moreprofessional, and incredibly reassuring. Most recently, I brought my car in after another shop diagnosed a MAJOR oil pan repair that would have cost me around $2400. Dean took the time to properly inspect and diagnose the issue and found it was actually an oil cooler hose/turbo gasket leak that was repaired for a fraction of the cost. They explained everything clearly, never pressured me, and genuinely seemed focused on fixing the actual problem instead of upselling unnecessary work. This also isn't the first time they've helped me. Previously, another European shop in Folsom messed up my rear brake pads, and Gene corrected the issue and got everything handled properly. Honestly, the only reason I didn't go to them first this time around is because I recently moved and am now about an hour away, but after this experience I can confidently say the drive is worth it. Beyond just being knowledgeable, Dean & Kerri are incredibly witty, welcoming, and genuinely make you feel like family the moment you walk in. As someone who doesn't know a ton about cars, finding a mechanic you can actually trust is huge, and they completely earned that trust. I'm incredibly grateful for their honesty, patience, and quality work. Highly recommend Gene Mc Caffertys if you want a shop that truly knows Jaguar/Land Rover vehicles and treats customers fairly.

I am a third generation mechanic and a friend came to me with her Jaguar F-Pace and it's unique…read morerequirements (insert engineered to force you into the $$$ of a dealership service bay). I am wise enough to know you need hard won knowledge or risk serious consequences. My industry contacts directed me to Kerri and Dean at Gene's. I now know why. They are very likely the best and most honest repair shop I have ever encountered in the industry. I knew the time involved, the cost of parts and the complexity. They were spot on and I knew it was an extremely fair price. Great communication, explanation and review of parts. My project cost me half what a dealer wanted and I ended up with aircraft aluminum quality parts, in place of plastic garbage the dealer was intending to install. I refer them with confidence. If you need Jag work, have it done here.

Do not go here. Very unprofessional and lies about everything. Tried to buy a car from them and…read morethey said it will be ready in 2-3 days. It ended up taking almost a month. Checked up with them multiple times and they made up excuses every single time. When I finally got the car, the inside and outside was dirty with no cleaning at all before selling it to me. There were also additional scratches that were not originally on it when I first went to pick out the car. They just said it was already there and since I didn't bring it up when I picked up the car up, they refused to do anything about it. After driving the car, it was making weird noises and they said it's normal and refused to help me fix it. They stopped answering my calls when I brought up these issues to them.

CONSIDER PURCHASING YOUR NEXT CAR HERE. After a pleasant small exchange, I ended up purchasing a…read morecar from this family run operation and will likely do so again. I got a 2006 Toyota Avalon for under $6000 and recently completed a Sacramento-Fresno-Monterey-San Francisco trip that was smooth as glass. This is not, obviously, your typical auto dealership and the transaction could take days, but I am pleased with my purchase and recommend them. Sam, the owner, knows his business and may be brusque but he was very good to me. They have a six month guarantee on all auto sales. Note that English is his second language, but he speaks it well enough to be understood. If you have a problem, speak to one of his native born daughters. If you do buy a car here, know it is "cash only." But this is an established business in Sacramento, so as odd as that seems, I had no trouble with it.

I've been going to Chase Tire for a few years now. Recently…read moreI noticed a screw in my on of my fro t tires so I bright the car down to Josh. Had the front tire plugged and upon leaving I herd a slight clicking driving away from their shop. Turns out there was a second mail they didn't see or that I picked up at their shop - which lead to the rear tire going flat the following Sunday. I contacted them the following Monday to address this. Then the front tire started making a ton of vibration. That's when I noticed it had not been balanced after they installed the plug. I brought the tire back to have it balanced abs their tech never checked air pressure so after leaving a 3 time the car still felt funny so I check air pressure- every tire was at a totally different PSI ranging from 25 on the tire recently balanced up to 38 on the tire we had just replaced. I tried to address this with Josh abs explained that due to them allowing the car to leave without being balanced & not at the correct pressure the tire wore improperly. They agreed abs offered to help replace the tire. They promised me the world at the time, then as weeks drew on Josh kept not taking my calls, would not return a call or message. Then once I got him on the phone one time they said I had to buy the new tire, abs they would offset it with an oil change. HELLO?? You can't get a tire balanced and set the air pressure or even remember to put a valve cap on - why would I let you touch my motor ?? At one point I could have had the tire replaced under roadside protection abs called Josh to try and arrange this. I finally got Josh on the phone and he said the owners would not cover the tire and I was told they cannot offer me service any longer refusing to stand behind their poor work quality and lack of attention to detail. Due to this I will be filling a formal complaint with the Bureau of Automotive repair - it's California law that your required to check all air pressure on tires before a car leaves a shop. In the end this would have cost Chase nothing if this had been taken care of through roadside, instead they felt it needed to do me dirty and tell me to go away after I've been a solid customer for years. Pretty disappointing !!

Came in as they were about to close and they were happy to fix my tire. Got it done within a couple…read moreof minutes and for great price.

My husband bought a Toyota Tundra in November 2023. We were expecting our first child and my…read morehusband needed something bigger and that felt safer with our new baby. We found a decent priced Tundra here. 3 months later the check engine light came on. My husband took it to the shop and turned out the engine needed to be replaced. An engine for a Toyota Tundra costs over 30k. The biggest stress was brought upon us with a newborn baby and a truck that turned out to be garbage was brought upon us at a pretty hard time in our life. This wasn't a little loan type of truck and to be out of a truck with a big loan is so disappointing. I don't recommend this business or buying a vehicle from here

My husband and I purchased a Toyota 4 Runner from this amazing family owned and run business…read more The experience was fabulous. They were easy to work with. Very forthcoming with all of our questions. They made us feel like family right from the beginning. This was by far the very best car purchasing experience we have ever had. Highly recommend this establishment. Worth the drive from Woodland.

Purchased a used car from Bobby at Cost Less Auto. Bobby, the owner for 20+ years, was…read moreprofessional, honest, and very pleasant to work with.

My household is a 3 time repeat customer of Cost Less Auto…read more Very friendly, helpful reliable staff. Hassle-free purchase. Clean reliable cars that last for years to come.

best place to go to if you want to support a small business. everytime ive gotten a flat tire in…read morethe past, i always go to this guy and he only charges $25 to patch it up. he's also really sweet and works pretty fast.

Fast and friendly service. I came by with a blown trailer tire and the spare. These guys knocked…read moreit out within 15 minutes and we're only going to charge me five dollars. I gave them 10 bucks and I was on my way. Thanks guys.

A great place to to business. Very trustworthy and honest. If you don't need something they won't…read moretry to sell it to you. Family owned and operated since the '60's. I have been going there since the early '90's. They got me through some tough economic times by getting my car back on the road safely and cheaply when I really needed it.

I started going to Ben & Son's because a few of my co-workers had been going to them for years and…read morealways talked about how honest they were so I decided to give them a try. I have now gone to them for 10 years and everyone in my family goes to them. They will diagnose your vehicle for free. My mom went to them after being told she would have to pay $4,000 for a job and they were able to fix the problem for $1,200 because she didn't need all the repairs the other shop was charging her. If you want honesty and good work go to Ben's and Son's they are the best.

called A&I Towing and they were so nice to talk to on the phone, very easy to deal with and they…read morewere so helpful in picking up the vehicle and delivering it to where it needed to go. I was impressed by how quickly they responde. Definitely a great service. Thankyou for helping us in our time of need.

Waste of $85. Guy came out and spent 3 minutes jump starting my battery, told me to leave it on for…read more20 minutes then left. He said it would be fine. I tried driving the car a couple of days later, battery still dead. I specifically asked if I turn the car off after 20 minutes and try to turn it on again and drive it, if it would turn on without problems and he said yes you'll be fine, it probably went out because the door was left open. I can't believe I spent $85 for 3 minutes their time to jump start my car and I only live a few miles from them. Then they blamed me saying I should have driven it sooner and also tried to blame the weather. $85 for 3 minutes.