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Gene McCafferty's Automotive Services

4.7 (15 reviews)
Closed 8:30 am - 5:30 pm

Services - Gene McCafferty's Automotive Services

Auto maintenance

Auto repairs

Routine automotive maintenance

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K D.

The short version; Had my 70 Jaguar XKE for 1 year. During that time didn't ever give us an estimate. (As required by law I found out.) Tried to keep our $800 deposit even though they didn't fix it. Took advantage of my grief and ignorance and kept our money. The full version; I inherited my dads 70 Jaguar XKE after his death. He trusted this shop (I learned they changed owners later) so I did too. HUGE MISTAKE. In my grief the mechanic- Dean offered to come to my parents garage and tell me what needed to be done for $100 cash. May 6,2021 He agreed to take on the car- which hadn't been driven for 10 years. His shop held the records and he was supposedly an expert. He seemed nice enough. June 26, 2021 I towed the car under Deans direction to their shop and spent almost $200. I was told they had a backlog of customers and they would get to me. July I was called while out of town and asked for $800 deposit to begin work which I gave by credit card over the phone thinking I would receive a diagnostic. This was the last call I ever got from this shop. October I asked for an update and his wife who runs the phones said they couldn't find parts. What parts? I don't know. Never got a diagnostic, nor an estimate. Don't know what parts. February I called again and got the same answer. A little ruder this time. April I finally could see out of the haze of grief from my loss and started educating myself. I found not one but two shops who could find me parts right now. I learned that they are supposed to give me an estimate (my stupidity and grief- I didn't even have a receipt for my deposit). Finally I found a new shop and towed the car out of theirs. When I went in to settle the $ she tried to keep all $800. She had created an invoice which included a radiator that "they took out and put back in" without replacing that cost $350. Conveniently her ridiculous invoice totaled our exact deposit. She absolutely tried to rip me off in the end. We received only $322 back from our deposit and that was only after a very strong confrontation that involved my husband. $400 to tow it to them and from their shop to now have it safely back in my garage. I have a new thermostat and some replaced hoses (which I supplied to them) to show for that amount. Plus a lot of tears and frustration. DO NOT BRING YOUR CLASSIC CAR TO THEM. They will prioritize other cars, it will sit indefinitely, and try to swindle you. I am with a reputable shop now and the difference is shocking. STAY AWAY from here. The front desk lady is ready to take advantage and screw you.

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Review Highlights - Gene McCafferty's Automotive Services

Dean & Kerri have helped me twice now with my Jaguar E-Pace, and both experiences have been honest, professional, and incredibly reassuring.

Mentioned in 6 reviews

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Gene McCafferty's Automotive Services - autorepair - Updated June 2026

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