Dean & Kerri have helped me twice now with my Jaguar E-Pace, and both experiences have been honest, professional, and incredibly reassuring. Most recently, I brought my car in after another shop diagnosed a MAJOR oil pan repair that would have cost me around $2400. Dean took the time to properly inspect and diagnose the issue and found it was actually an oil cooler hose/turbo gasket leak that was repaired for a fraction of the cost. They explained everything clearly, never pressured me, and genuinely seemed focused on fixing the actual problem instead of upselling unnecessary work. This also isn't the first time they've helped me. Previously, another European shop in Folsom messed up my rear brake pads, and Gene corrected the issue and got everything handled properly. Honestly, the only reason I didn't go to them first this time around is because I recently moved and am now about an hour away, but after this experience I can confidently say the drive is worth it. Beyond just being knowledgeable, Dean & Kerri are incredibly witty, welcoming, and genuinely make you feel like family the moment you walk in. As someone who doesn't know a ton about cars, finding a mechanic you can actually trust is huge, and they completely earned that trust. I'm incredibly grateful for their honesty, patience, and quality work. Highly recommend Gene Mc Caffertys if you want a shop that truly knows Jaguar/Land Rover vehicles and treats customers fairly. read more

I am a third generation mechanic and a friend came to me with her Jaguar F-Pace and it's unique requirements (insert engineered to force you into the $$$ of a dealership service bay). I am wise enough to know you need hard won knowledge or risk serious consequences. My industry contacts directed me to Kerri and Dean at Gene's. I now know why. They are very likely the best and most honest repair shop I have ever encountered in the industry. I knew the time involved, the cost of parts and the complexity. They were spot on and I knew it was an extremely fair price. Great communication, explanation and review of parts. My project cost me half what a dealer wanted and I ended up with aircraft aluminum quality parts, in place of plastic garbage the dealer was intending to install. I refer them with confidence. If you need Jag work, have it done here. read more

The best place to take your Jaguar in Northern California. The prices are beyond competitive and the staff is very friendly and knowledgeable. They will also help you with further maintenance reducing the chances of having to return to the mechanic for smaller issues which is unheard of in today's market. This is an honest and genuine business. read more

I meet these people when I moved here a year ago. They are honest and try to make your life as easy as possible. Gene is obviously been doing this for a long time. And most importantly, he definitely deserves praise. And his prices are outstanding. And, although I hate saying this. When I bring my car in as a lady I always worry, that I might get taken advantage of. Not here!!!! read more

The short version; Had my 70 Jaguar XKE for 1 year. During that time didn't ever give us an estimate. (As required by law I found out.) Tried to keep our $800 deposit even though they didn't fix it. Took advantage of my grief and ignorance and kept our money. The full version; I inherited my dads 70 Jaguar XKE after his death. He trusted this shop (I learned they changed owners later) so I did too. HUGE MISTAKE. In my grief the mechanic- Dean offered to come to my parents garage and tell me what needed to be done for $100 cash. May 6,2021 He agreed to take on the car- which hadn't been driven for 10 years. His shop held the records and he was supposedly an expert. He seemed nice enough. June 26, 2021 I towed the car under Deans direction to their shop and spent almost $200. I was told they had a backlog of customers and they would get to me. July I was called while out of town and asked for $800 deposit to begin work which I gave by credit card over the phone thinking I would receive a diagnostic. This was the last call I ever got from this shop. October I asked for an update and his wife who runs the phones said they couldn't find parts. What parts? I don't know. Never got a diagnostic, nor an estimate. Don't know what parts. February I called again and got the same answer. A little ruder this time. April I finally could see out of the haze of grief from my loss and started educating myself. I found not one but two shops who could find me parts right now. I learned that they are supposed to give me an estimate (my stupidity and grief- I didn't even have a receipt for my deposit). Finally I found a new shop and towed the car out of theirs. When I went in to settle the $ she tried to keep all $800. She had created an invoice which included a radiator that "they took out and put back in" without replacing that cost $350. Conveniently her ridiculous invoice totaled our exact deposit. She absolutely tried to rip me off in the end. We received only $322 back from our deposit and that was only after a very strong confrontation that involved my husband. $400 to tow it to them and from their shop to now have it safely back in my garage. I have a new thermostat and some replaced hoses (which I supplied to them) to show for that amount. Plus a lot of tears and frustration. DO NOT BRING YOUR CLASSIC CAR TO THEM. They will prioritize other cars, it will sit indefinitely, and try to swindle you. I am with a reputable shop now and the difference is shocking. STAY AWAY from here. The front desk lady is ready to take advantage and screw you. read more

Gene McCafferty's Automotive Services - Auto Repair Near Me - Rocklin, California

We have had 2 range rovers and 4 different jaguar models serviced by Dean. He is one of the most honest trustworthy mechanics we have ever encountered. He has a large client list so there is generally a wait, but he has never turned us away for urgent unplanned repairs. We are always presented with what is needed now versus soon, and never have to worry about add on surprises that are not truly needed. We highly recommend this mechanic and business! read more

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Just called today to ask about a car they had worked on which I'm interested in buying. What a fabulous shop!! I wish I had a shop like this close to my house. They are Rover experts!! read more

Took my vehicle in and they performed the repairs on time and actually did the job below the estimated cost. I was pleasantly surprised that they even cleaned up my engine compartment and cleaned my tires and rims. I have no hesitation in recommending this place for all your automotive service needs. read more

McCafferty's take care of my Lexus SUV. I take it off-road in remote places, so I need no-fail operation, and they do that. Every service is a thorough inspect-and-report, so they may not be your choice if you just want the cheapest oil change, period. They are not that. They did a purchase inspection when I bought it, and maintenance since. They have been good to work with, personable, and thorough. I was referred there by another very reputable local German Car repair place and that says a lot too. read more

I can't say enough good things about these folks. Apart from GREAT customer service, they are also very fair in their costs. The lug post for one of my tires on a Jaguar XJr broke, no one wanted to touch it, including Jaguar themselves!! I found Gene McCafferty's after a recommendation from one of the many shops I tried. They were very helpful on the phone, and took receipt of my car from the tow company. All my business was conducted over the phone, and I never once had any problems! They called after inspecting the car and told me the cost. I was expecting a LOT more tbh. As I felt I trusted them already, I asked them to check out the car and take care of anything that needed, including servicing. They did an amazing job, far better than the place I used to take my car to. Most of all, it's just a husband and wife team who run the business - wonderful people too! Give them a chance - you won't regret it! read more

I brought my Range Rover in to get the oil changed and see what else it may need as I have no prior records on the vehicle. Kerrie and Dean have great customer service and were very helpful in getting my vehicle serviced and I love having the check sheet to know what may need future attention. read more

Kerrie and Gene are both amazing and it shows that they care about people. I have a 92 Range Rover Classic with minor issue. Prior to towing my Rover to Gene's shop, it has been in 2 shops and 3 mechanic for the past 4 months. Several parts have been replaced and over $1500 parts/labor cost. My Rover was in worse condition after it has cost me $1500 parts/labor. The vehicle needed to be towed to McCafferty's Automotive shop. Few days later the Rover is running great. I would have saved over $1K if I brought it to Gene right away. I am so happy and I thank you so much Kerrie and Gene. read more

This is the only shop I will take my Jaguar to for repairs and scheduled maintenance. Kerri, Dean & Staff are totally knowledgeable and their facility has the latest in computer equipment to pinpoint any issue your car may have and in my book, that's dollars and time saved. They do the job right the first time and I wouldn't have anyone else work on my Jag. 5 Star rating, hands down! read more

My husband and I have taken our 1997 XJ6L to McCafferty's for services and repairs since we acquired the car. We know that when the car needs servicing for any reason that they will be friendly, honest and not try to sell us on repairs or services that are not needed. read more

I had my wife take in our Jaguar X type to McCafferty's for a computer programming issue. I called around and most foreign car repair shops didn't even have the right program to connect to my car and the dealer that is an hour away was going to charge an hour labor to do a simple task. They completed the job in minutes and my wife called me to say they were all done. I was expecting bad news, but she said they were done and she was already on her way home. Wow, this kind of expertise and service in a local shop! Friendly people too, according to my wife. I would not hesitate taking our car there again and they get my full recommendation. Next time I'll go in person so I can talk "Jag" with the shop guys. read more