Blake Koolick and his team are easy to work with, communicate efficiently, and had our moderately…read morecomplicated tax situation handled quickly. Highly recommended, especially if you prefer all-digital communications (as we did).

We've worked with Blake and Scottsdale CPAs for several years and have always had a great…read moreexperience. Blake is incredibly communicative and consistently available whenever questions come up throughout the year. I highly recommend Blake and Scottsdale CPAs. They make tax season feel straightforward and keep everything beyond that easy to navigate.

I 100% disagree with the bad feedback. Mark is one of the best people my wife and I have met since…read moremoving to Arizona. He is very smart, patient, explains everything in detail and has 100% competence. I wish more businesses treated people the way this company does. We highly recommend them.

We have used them for tthe last three yearsand have found them fast, thoughtful, and friendly. We…read morerecommend them.

Richard McGee is a very nice person but in our case we don't have a very easy return to prepare…read more Lots of side businesses that each require their own schedule and a lot of CPA expertise. We always overpay during the year so that we always receive a large refund. We didn't worry about meeting the April deadline and told him so. Finally in July, he completed the returns. Our Federal refund was calculated at a mere $200+ dollars. We suspected something was wrong. We decided on a second opinion and the second accountant prepared our taxes with no knowledge of McGee's efforts. The result was a refund of about 15x the original refund. The key here was our depreciation schedules. We offered to obtain them from our retired accountant but McGee said no. Our second opinion accountant said, it's a must. They must have the depreciation schedules. We actually paid both CPAs for their time so experienced a "double hit" this year. We think that maybe he was not looking forward to preparing our return but didn't want to offend us. McGee is ok for less complicated returns. I just wish he'd suggested we go elsewhere instead of preparing our return and missing a lot of deductions.

From the owner: Call now for a free consultation! I am a former IRS agent, and Senior Tax Manager at Peat, Marwick…read more Mitchel & Co (now KPMG), l have been an independent CPA in Fountain Hills since 1989. My practice is largely tax based preparation and compliance, and tax audit representation.

I am grateful for Julie's service! Her bookkeeping and Quickbooks expertise was very helpful and I…read moregot great feedback on setting up the chart of accounts. I also appreciated her candidness: she was open about areas where she can help and areas where she recommended speaking with other accounting professionals instead of claiming deep expertise in them. I look forward to working with Julie again in the future.

As a small business owner, I was looking for CPA/Bookkeeper who would help me with my books. Julie…read morehas been excellent. She cleaned up my books for 2021 and has spent the past four months verifying and ensuring accuracy as we prep for tax season. She has also prepared end-of-year forms for our employees. Julie's impeccable attention to detail, resourcefulness, communication abilities, professionalism, and knowledge has helped me make informed and confident decisions. She gives me personalized business attention, and we meet regularly to check in and set goals. She is not only an accountant but someone who cares about your overall business vision and helping you attain them. I often leave meetings with her feeling grateful and assured that I chose the right person to help me grow my business. I own a mental health group practice, and I am often busy managing our staff and clients and need someone to rely on for the accounting side of things. Julie has been reliable and consistent with everything she does. As a mental therapist, I am extroverted, and Julie is introverted. We work together really well. Her personality is easygoing, calm, and reflective. She makes space for you to lead and does her part to guide and inform you to make sound business decisions. It's a delicate balance, and she does it well. Thank you, Julie!

I have used H&R Block for nearly 10 years now. It's always been simple-I book an appointment…read moreonline, scan my documents, meet with the agent, and process my taxes. Imagine my surprise when I did the exact same thing this year, I booked *over a week ago* for an appointment today at 1p at the Fountain Hills H&R Block. I walk in and notice a couple ladies wandering around but it didn't seem like any customers were there, it was very quiet. Cheryl Kenna, Office Leader sitting at the front desk, informs me she can't process my taxes today, asks why did I choose her office (because I live here in town) states she isn't qualified to help me (then why did it say online she has 6 years experience AND why was I able to book my appointment with her!) She goes on and on complaining about how "They have soooo many filings to process" (yes that's your job) and "She's down two processors" (ok but I booked with you, Cheryl, not someone who left!) Then she says she will email a lady named Mary Ellen in *Glendale* who takes her overflow (over an hour away) and see if she can help me virtually but "No promises" (I booked an in person appointment for a reason.) It's a simple married filing jointly case, no complex corporate taxes, no rental properties, etc. and I already had everything in their portal ready to go. Furthermore she didn't even apologize for dropping the ball! In fact, she goes on to say it's MY fault for "Waiting to the last minute" to file (last I checked tax day is the 14th and today's the 6th, I still have 8 days to go) and that "Everyone is up to their eyeballs with returns, she doesn't really know who can help me" (and you didn't even try!) I ask her why I'm being told this *now* when I walked in, why nobody called or emailed me the *week* before letting me know that I would need to make arrangements to see another preparer at another location? She shrugs says "Last time she called someone to cancel the man hung up on her, and she doesn't want to lose business." I say "Well what do you expect, if you refuse to process taxes, you aren't going to keep that person's business. Now I have to scramble to find someone else with availability around my work schedule!" She shrugs her shoulders again and gives me a customer service # to call if I want to lodge a complaint, way to pass the buck. I ask her to go ahead and call the lady in Glendale so I can get my next appointment set up, she says "She can"t call her, she has to email her, that's the H&R Block rules" then a man walks into the store. She then tells me "*I* have to wait, a customer walked in." I say no, I was your customer first, we aren't done yet, go ahead and send your email to this preparer in front of me so I know it was sent, finish waiting on me before you move on to the next person. Since you can't keep my appointment today I want another one in hand before I leave." Cheryl goes "Why don't you just call the H&R Block you used in the past?" I said that's down in Gilbert, I don't live there anymore I live in Fountain Hills. Then she tries to force me to use the online approval option saying she doesn't think anyone is going to fit me in. I told her I used it once during Covid and it was a nightmare, I am not comfortable filing taxes virtually, this is why I always set an in-person appointment. She refuses to send the email right there and says "She will send it today and someone will be in touch." Of course I didn't hear a word from anyone SIX hours later. I knew this would be the case. So I left and out of curiosity I looked online and it shows the Fountain Hills location STILL had TWO appointments available for today! Next closest location with an same day appointment was 45 min away in Phoenix, so I had to book my own appointment (thanks for the lackluster customer service Cheryl) and scramble over there to get it done on my only day off between now and tax day. Thank God that agent was professional and did what I needed to do in under an hour flat. Cheryl Kenna is condescending, unprofessional, rude, and frankly needs to retire if all she can do when confronted with her failure to give the simplest of customer service is to shrug. She could have emailed me, texted, called, anything, to let me know she can't process my taxes *before* I showed up to my appointment, fully expecting to, you know, process my taxes. If people are walking out of her office and going elsewhere, hanging up on her, and preparers are quitting left and right on her, makes you wonder WHY. She shouldn't be running that franchise if she doesn't know what she's doing-and by HER OWN admission she doesn't. Take your business elsewhere if you want your taxes done because clearly the Fountain Hills H&R Block location isn't interested in helping you.

We use this establishment for our taxes and we have been extremely happy with their service and…read moreattention to details. We did have a bit of a hiccup with our last experience- we booked the appointment for a video call- but, somehow it showed up as a appointment at the office- we arrived late but they were able to get us taken care of!! They are always very courteous and helpful!!