Our company has been using this firm since 2019 for our business taxes. I think they have experienced some growth since then and have forgotten the clients that helped make them what they are today. They no longer return phone calls or emails which makes running a business even more challenging. They provide dates to submit your return info online then extend you anyways despite meeting those deadlines and expect you to pay for the extensions even though you did your part correctly. They've missed some significant deductions the past few years and are generally not very thorough. There is a serious lack of professionalism and duty to their clients. I recommend utilizing another firm that is more engaged with their clients. read more

Shayne and team do a wonderful job on our taxes. Happy repeat customer and highly recommended.

Shayne has handled several years of tax returns for us, each of them nuanced and complex, and we've been happy with the results every time! Already recommending Shayne and her team to other people because they are great , very responsive and helpful. We would give 7 Stars read more

Hi there all concerned w/ taxes! Newly divorced w/ a 6-figure rollover settlement. Terrified of having a 6-figure tax bill in my near future. However, I had a wonderful online meet w/ Shayne N. Loved that I could chose from different practitioners & happy that fee scale was up front. Shayne is very throrough, detail-oriented and tells it like it is. Loved especialy the "worst versus best" case scenarios - I'm prepared for both now & will retain her services read more

This sucks!! I was really looking forward to getting my taxes done by a professional this year especially since I just bought a house but almost $600 is WAYYYY TOOO MUCH!!!!! What normal person can afford almost $600 to file their taxes? LMAO It only costs $120 in Pennsylvania with accountants that have maxed my return to the moon. I'll mail it there or I'll do it myself for that price. You're getting robbed here people. read more

Shayne is great to deal with. I am a CPA but don't specialize in taxes so I set up a consult. Very knowledgeable and easy to understand and great to work with. Highly recommend her services. read more

I sent an inquiry into services and was sent an email pretty much stating a consultation rate and a link to schedule. This was very impersonal and not the kind of organization I would seek to manage my companies funds. First impressions are most important and such an impersonal response left much to be desired. read more

Shayne and her team are the best I've ever dealt with! If you want things done right then go to Shayne. I am forever grateful and will recommend her and her team to anyone needing a reputable tax professional. read more

Shayne Neuwirth, CPA has been doing my taxes for the last 3-4 years and I've never been happier and felt more satisfied with my returns. She is incredibly efficient and punctual, which always makes for an amazing experience. She is kind and professional with an awesome office staff. She deserves more than five stars Shayne does our personal individual taxes and two start up small businesses with such ease, but she also does larger companies. She makes us feel so comfortable that we're in the best hands to get a return and helps us with our books for the start up small business. We're so happy to have found Shayne Neuwirth, CPA! read more

Shayne is professional, knowledgeable and very thorough. I always feel confident in my business with her and highly recommend her firm.

I own a business in Old Town Scottsdale and was looking for an accountant to assist me with my personal and business taxes. Once I stepped in the office, the front desk employees were very helpful answering my questions. Shayne is hands down the most outstanding, professional and helpful CPA in the state of Arizona. She helped explain all the laws and regulations regarding the business and completed my taxes in a timely manner. I was very pleased with the results. Highly recommended read more

I have worked with Shayne for over 4 years now. I love her and the process. A few years back, I would go into the office to do taxes. But now, the online portal that she has set up is SO EASY. I upload my documents, send off an email saying I submitted and then I get an email back saying the documents are ready with the docusign and auto-pay/withdrawal setup on the bank account. She is knowledgeable, friendly, and is really customer focused to work around your schedule both for doing the taxes and the payment (within the government time frame of course). Would recommend her to anyone! read more

I have had the same person do my taxes for the last 20 years and decided to have Shayne do my taxes this year. It was the easiest experience I've had when it comes to taxes. Shayne is extremely thorough and top-notch! I highly recommend her services. read more

I highly recommend this accounting firm! They are so knowledgeable and helpful! The whole staff is amazing to work with from the administrative team to the tax and bookkeeping team! I don't know where I would be without their advice and tax experience! read more

When I needed some tax help, I was very particular about who I engaged and did ample research before selecting a CPA. Shayne R Neuwirth came highly recommended so I decided to reach out. During our initial call, Shayne was able to understand the nature of my issues, answer my questions, and lay out a clear game. After the call, it became clear to me why the firm has such glowing reviews so I decided to engage them to help me with my taxes. Shayne and her team are excellent at what they do. They move quickly and are very thorough which, when it comes to taxes, is exactly the kind of people you need. What makes Shayne and her team particularly great is that they are easy to get a hold of and are quick to provide detailed answers to questions (even amid a pandemic). While I engaged Shayne R Neuwirth, CPA for some unexpected tax help, I plan to use them for all my tax needs going forward. read more

We moved to the valley last year, and were looking for a tax professional. As many of us do, we reached out to friends and co-workers for referrals. Shayne Neuwirth came highly recommended from a friend and we couldn't be happier with her services. She went above and beyond answering all our questions and preparing us for the upcoming year. And on a side note, her entire staff is amazing. We will definitely be using her again!! read more

I am so happy I switched to Shayne from the CPA I had used for 6 years prior - what a huge change! Shayne is quick to respond, thorough and willing to explain her recommendations. She showed me multiple things that our last CPA missed, and continues to provide great insight to ensure we are maximizing our tax savings. She is strategic, friendly and smart. I highly recommend her for tax prep, tax planning and bookkeeping. read more

I have used Shayne for two years in a row for my tax return. I found her on Yelp last year, when I had a relatively complicated return. 3 W2's, 2 state returns, ISO sales, purchased a house and got married.Shayne did it all with ease, for an incredibly reasonable rate. I used her again this year with the same ease and again for a great rate. Highly highly recommend read more

Coming from Atlanta, I had been paying over a grand a year [in addition to bookkeeping service fees] for my partnership LLC and married jointly 1040. After losing my job and finding myself out a monthly cash flow equal to my previous accountant's fee, there was no way I could afford to keep them. So I found Shayne, and I am thrilled to be working with her. Besides working with my budget [including the timing I outlined in which I can pay], she also was very informative about my actual return. Her assistant set up an appointment and I got to meet her face to face [something I never was able to do with my previous accountant] and she went over our whole thing right then and there. So we had a ball park figure when we left her office, which really took a weight off my shoulders. I had been stressed about my return for months, but in a matter of minutes Shayne figured it out. She also informed me on how to pay [I never had owed before], where to send and everything. She sent in my paper work for me, including the one that had to be sent on paper in the mail. Her fee was a third of what I was used to paying, so I am stoked to have some financial security again. I will be working with her from now on! I highly recommend her, especially to small time business owners or partnerships. She is one of the few CPA's that will acknowledge that it doesn't make sense to charge a company with a net profit of less than $5K the same amount as a business $500K just because they are the same classification of business type. If you want someone who will work with your needs and be very educational, call Shayne! Bonus: the office is pretty and there is a lovely fountain outside; nice area. read more

I'm not going to give them 1 star, but that's because I didn't actually do business with them. I called a few times, no answer. Finally decided to leave a voicemail, asking someone get back to me regarding their services, and I never got a call back. Apparently they don't need new business? I think that even if you don't do business with someone, it's still good etiquette to return multiple missed calls and a voicemail. UPDATE: I did receive an email... After writing the Yelp review. But by then we had already gone with someone else. Glad she did reach out though. I felt that was courteous and professional. read more

I have known Shayne for many years and it was never a doubt in my mind to have her help manage my finances. She is professional, polite, caring and always goes the extra mile to make sure I understand everything that is happening. I have had her do my family's personal taxes for a few years now and being in the process of starting a small business she will definitely be who I go to first to help me with that as well. I would recommend Shayne to anyone who is in need of her services! read more

Shayne Neuwirth is exceptional in every aspect of her practice. She's razor-sharp, well-informed, efficient, congenial, winsome and professional. She can handle tax filings and counsel for anything. If I had a $100 million company, I'd want her to do our tax work. She might decline, but I'd ask. I have 100% confidence in her and her practice. read more

I Picked Shayne because she had so many great reviews. Have no question, she is a busy lady! Even though she has a big staff who handles alot of correspondence, she is very much directly involved personally when it comes time to deliver. Shayne went above and beyond during crunch time and exceeded my expectations and I will continue to use her for years to come. Shes awesomely good and great at what she does and also very proactive and professional. read more

Shayne has always been super helpful and very patient with my dumb questions and procrastination. Totally unflappable and incredibly knowledgeable. She does my business and personal taxes, and is always there with an answer, super quickly. She recently helped me with a tax issue and got it resolved within the day, saved me a ton of money. I could not recommend her and her team more. read more

Shayne was recommended to me by a friend of mine and it is the best recommendation anyone has ever given me. I hate dealing with bookkeeping and taxes but Shayne makes it easy for me. She is very accommodating and takes the time to make sure I understand everything she is doing. I always her office feeling like everything is under control. I recommend Shayne to anyone looking for a CPA! You won't find any other like her. read more

We love working with Shayne and her crew. The best in the west. Very professional. Highly recommended.

Shayne and her accounting team are great. I was really happy with the service I received. I am a business owner and really appreciated the time Shayne took with me for tax planning. Shayne was referred to me by a female business associate and I am so thankful we were introduced. I found her to be very approachable! read more

Has helped me file taxes on my rental properties. Very well organized, friendly and competent staff. Very happy with the excellent representation and advice. They really go above and beyond to make sure your taxes are done perfectly. read more

Wow! Shayne does a fantastic job. She was recommended by a coworker, and I'm very thankful I filed taxes with her. She will see you promptly at your scheduled time and key in your taxes faster than most people speak! I was out of her office in exactly an hour, knowing without a doubt, that my filing was done right. I would recommend Shayne to anyone, but at the same time, I hope she doesn't become too popular- I'll need her next year, too! read more

This year was different for all of us! I started a new business in 2020 and was very busy because of the pandemic. I was completely worried about taxes and did not have a conversation with Shayne until late in the year. Thank goodness for her guidance. We did everything she told us to do. The tax estimate was still a lot for us, but we knew it would be. After all was done, the taxes were lower than the prediction. Taxes are done and we are so very happy for the excellent service from Shayne and her team. read more

We have found the best CPA EVER, She is amazing,She is our new CPA for a long time as she stay in it.

This was my first time using a tax preparer in 12 years and I'm hooked! It was such a painless process! Shayne was so quick and smart and she answered all my questions with expertise. I highly recommend her services. I won't be using any other tax service going forward. Thank you so much for your help! read more

Shayne is truly amazing. She is very thorough and is truly on your side. She makes sure that everything is accounted for and accurate. She walks you through the process if you desire and gives you advice for future taxes. She found so much additional money for my refund. She also gave me tips and how to change and adjust my withdrawal % so it's more appropriate for my situation. I can't imagine going to anyone but Shayne now. I recommended her to my father and he is just as if not even more impressed by the work she does. read more

Shayne and her team are amazing to work with! They have been doing our taxes for several years. We love working with her so much, that we will continue working with her, even though we now live in Colorado. They send out "tax preparation packets" every year which helps us organize all the information and forms they would need to do our taxes. They also have an online portal where we upload all the documents securely, which is also very convenient! Shayne and her team respond very quickly if we have any questions throughout the tax return process; and vice-versa, we appreciate when they reach out to us if/when they need any clarifications on our end. Shayne is beyond wonderful to work with! read more

I highly recommend getting your taxes done here. Staff is very professional. Ivy guided me through the process. She also verified nothing was missing and that I had all the correct documents needed to file my return. I truly appreciated the time and effort she took to file my return. In the future should I need additional accounting services (other than my tax return) they will be my go to! read more

Shayne R. Neurwith has been extremely helpful with my taxes! Making the switch has helped immensely in fixing past returns, finding missed deductions, and assisting in tax preparation and planning for my businesses! I've already save thousands! Shayne has been so knowledgeable and personable every time we have a meeting not just crunching numbers but explaining how things work. I can't say enough good things about how happy I am after making the switch. read more

We received a notice in the mail regarding one of our children's returns, asking for us to complete additional forms. As we usually do our personal returns through TurboTax, I was really at a loss for who to contact. So, I looked to Yelp and Google. I reached out and left messages with a handful of CPAs. It must have been fate and pure professionalism, because Shayne was the only one who called me back! I did speak to one other rude CPA from another firm who wouldn't waste his time with something so small. Shayne was exyremely pleasant, easy to work with, accurate, reasonable, and had everything completed while we waited in about an hour. She even addressed the envelope and the certified and return receipt forms. I would have no hesitation to use or recommend this wonderful firm, and highly recommend them to anyone who is looking for a new accountant. read more

She was seriously amazing! We had our appointment this morning and within an hour (even less) our taxes were done and she even got us money back when we thought we wouldn't. I'm a new business owner and she made the whole experience smooth and easy and also gave me some great advice! I can't believe I'm actually saying my tax appointment was "fun", but I am! She is so great and I'm so happy I found her! THANKS SHAYNE! read more

Shayne is my hero!!! Actually though, I had problems with my taxes for years due to identity theft, re-filling, etc. There were two years where the IRS did not even issue my returns which amounted to about $8,000. I went to Shayne after seeing her great reviews on Yelp and I have yet to be disappointed. Within 6 months she got me the money the IRS had owed me for almost 2 years. Now it's been almost 3 years that I have worked with Shayne and she just helped me set up my llc for my own business, and get my book keeping and payroll in order. She does my parents taxes now as well as my boyfriend and at least 10 of my friends all of whom have nothing but great things to say! She is wonderful!!! read more

I am so glad I found Shayne- she was just awesome. She worked with my schedule when several other CPA's I contacted only made appointments during business hours, so if you are like me and work business hours, it creates a problem! Shayne took her time with me and was very pleasant to work with and helpful. She may be young and cute, but don't let that fool you, she knows her stuff! I went in to her office feeling stressed, nervous, scared, and uncertain. I left feeling confident, relieved and in good hands. 1 more 5 star review for my new CPA. read more