My wife & I recently relocated to the Ann Arbor area and had a few issues with the insurance…read morecompany who'd been recommended to us prior to the move. We contacted Rick's office and both he and his staff made the process of securing our home insurance simple and took a lot of stress off of the getting the loan closing date finalized. For anyone relocating and/or currently living in the Ann Arbor area, my wife and I highly recommend contacting Rick and his team. Very professional, prompt and know what they're doing. Thank you Rick and team!

My wife & I recently had the pleasure of working with Rick & his team to switch our car insurance…read moreto State Farm. We'd been with our previous carrier for a number of years and decided to shop around. The level of knowledge & professionalism we received was second to none! Kudos to Rick & his team for making the process of changing companies so easy! I highly recommend anyone thinking of shopping for insurance to give Rick's office a call!

C&M is the best insurance service agency we have ever had. After using many of the top insurance…read morecarriers and agents nationwide no one compares to C&M especially our rep Jessica who provides exceptional timely replies and knowledgeable customer support through the claims process to everyday questions. Glad we have had C&M for the past 7 years on our side along with Fremont Insurance they represent as the top rated insurance company in Michigan. We highly recommend both.

C&M is the best! Gary, Jane, Jessica and the rest of the staff are knowledgeable and…read moresuper-responsive. As an independent agency, they only work with the best companies, and are always willing to compare prices to make sure we are getting the best coverage for our money. We use them for business, home, and car insurance, and recommend them enthusiastically to anyone looking for excellent customer service.

If you want great insurance, great service and a great price then you want Susan Cobb-Starrett (and…read morestaff) as your insurance agent. Everyone is very friendly, helpful and knowledgeable. Susan has been our insurance agent for over 20 years and we never look anywhere else because you can't beat the personal service, honest advice and friendly check-ups.

I have used Susan's office for almost two decades now. She and her team have always gone above and…read morebeyond to take care of me. Her entire office looks after you and treats you like they care.

Glory hallelujah miss Yolanda is so sweet and patient she put my mind at ease and I received great…read morecoverage for my Auto and Renters insurance what a diamond a special jewel in a person name Yolanda because she cares thank you thank you

Isaac was extremely helpful in helping me transfer my auto policy to a new state when I moved out…read moreof Michigan. Being able to text back and forth with questions was super helpful as well. Very grateful for him and his team!

Chris helps many of our buyer clients with insurance needs and always carefully explains coverage…read moreand options. He saved us $6,000 by switching from All State who did not take care of us with our tornado damage. I have to say that having a good agent can make all the difference in the world. Based on his education, knowledge, attitude and community contribution, he is someone we trust to refer to others, earning our highest compliment.

Stay away from Farm Bureau. I had very bad experience with them from increasing premium at no…read morereason, over charging your bank account, cancelling policies for no reason, drafting from your bank account without your permission even several months after you cancel your policy.

Just switched to Palmer insurance. Before I made the switch I collected quotes from 7 other…read moreagencies and not only did Palmer come in lower, Theda was great to work with throughout the process. If you are insurance shopping I would recommend you check out Palmer.

Paula Palmer was very rude to me on the phone, I was not being rude to her AT ALL first, I did NOT…read moredeserve that RUDENESS from her on the phone. She will NOT be getting ANY referrals from me, I was so hurt by this rude unprofessional call that I decided to make my first YELP review. I will now POSITIVELY review all my other calls of the day on YELP to offset this negative experience. Paula, keep that rudeness to yourself, don't spread it around.

Couldn't get my policy canceled properly, despite THREE chats with State Farm reps documenting the…read morecorrect date. Fahoome apparently cannot read (he had to process the cancellation himself). Big problem for an insurance agent. Accuracy is imperative. Mishandled our policy with multiple errors, then tried to blame it on someone else. Obnoxious and rude to me on the phone on one of the very few occasions (and last) time I called the office- instead tried to upsell me on more insurance. Inherited us as clients from Dan Jilek- who sadly passed too soon. Fahoome apparently feels he doesn't have to build or maintain relationships with customers of 25+ years that were HANDED to him- ZERO EFFORT- and we are THRILLED to be rid of him and his constantly changing office staff. Can't keep customers or employees. Do yourself a favor, get out before you have a claim- from those who reached out to me with a claim, it's an even bigger nightmare to deal with him. You're on your own. ‍

I stopped in on a whim and I'm so glad I did. Jonathon was really welcoming and made getting…read moreinsurance for the first time so easy. I've already recommended this place to all my coworkers and friends. Thanks again Jonathon!!

Allstate Dunn Agency near Lansing. Cancelled my insurance because tree branches were barely…read moretouching my house. I was with them years with no home claims nor car accidents. Gave me no time to prune branches either. Elderly woman felt victimized.

Why is your company calling me to sell insurance? I am on the National Do Not Call List, yet I'm…read morestill getting live calls from this number. I have no dealings with Allstate. Reporting this location.

I was moving to MI from out of state and called Ms. Strang to transfer my policy. we spoke on the…read morephone once, I gave her my existing State Farm policy info and she said she'd work up a quote and get back to me. I called and left a message twice during the following weeks. no response. Four weeks after my initial call, she called with the quote. I told her that I had found another agent and she seemed surprised. extremely unimpressed with her.

I've tried 5 times during her posted business hours to call and always get bumped to corporate help…read moreline. She sent me an email to set up an appointment before June 11 stating my life policy is going from $50 to over $3000 but doesn't answer her phone or emails. #worstagentever