I'm not actually sure that the people I dealt with representing themselves as Koller are the actual…read morecompany. My elderly mother worked with someone who never visited her apartment and wanted a cashier's check for $7,000 before moving a small apartment 1,500 miles. I sensed a scam and nixed the deal. A different company quoted roughly $2,000.

What a nice family to use for your moving needs. They came out and gave us an accurate quote and…read morethen showed up to get us loaded. They had to drive halfway across the country, which included going through Atlanta, and delivered us all safe and sound. We did not have anything missing nor anything broken. We have a 3 story house and they delivered it all to the correct floor. We would definitely use them again if we were in their area.

I travel through Fort Smith several times per year. I became aware of the new Lock It Down Self…read moreStorage through a friend of mine. This is a new location in Fort Smith. It is state of the art for storage facilities. They can store anything you need; Boats, RV's, mini-storage, climate-controlled options, and many different sizes too. It is the newest self-storage facility in Fort Smith and it is worth a good look if you have storage needs.

I have rented from this place for 3 years, it was twice as high as the previous place I rented for…read morethe same space. I have rented from previous place and still do but in another town. I get an email today from this place to notify my of a 60% price increase. They aren't in the office half the time. They went from $100 for. 10x10 to 160 on the next auto draft. Prett crappy to go up that much all at once

Carl is a great guy who will always help you out as long as you talk to him. My parents have used…read morehis storage for at least 10 years and now I'm renting one as well. love this place!

Had a climate controlled unit for almost two years, they failed to maintain their building properly…read moreand it ruined items that had been in our family for over a hundred years. Asked for the owner's number, no one is returning my calls. Avoid this place unless you want ripped off and your stuff ruined.

Very clean facility - easy to to get to. Super friendly staff. Well maintained grounds and perfect…read moretemperature.

these people are rude, immature, and have no idea how customer service works!…read morei rented a storage unit online and drove over there with a trailer full of furniture. after the code wouldn't work, i called and the manager told me that they decided not to rent to me because of a previous issue i had with a completely different company. not only was she rude, she thought taunting me and acting unprofessional was the way to handle things. i could tell the ladys iq was extremely low but normal common sense should tell her that she shouldn't be talking down to people when representing a business. im sure someone in this company will reply with some kind of lie to cover up their sh*t like a cat but ive been a greenwood resident my whole life (44 years) and this company is definitely the kind that ruins a towns reputation. i found a better, more secure storage place in greenwood that actually cares and is professional. in summary, i do not recommend this company due to their unprofessionalism and lack of intelligence both in customer service and basic common sense. ps- i still haven't received a refund...

This is my go to storage place. They have climate controlled and non-climate controlled units…read more The team that manages this location has been here for years (I've used them 10 years - they've been here the whole time). The owner takes care of the place and invests in a great, safe location. I have been happy here for a decade and feel I have safe, climate controlled storage for a reasonable/competitive price.

We love this place! Over the years we have rented various sizes of Units based on our needs at the…read moretime. The Units are in excellent shape, are affordable and easy to access 24/7. We would give this business 10 stars.

I've had storage with these people for 2 years and this year alone in the last 3 months I have had…read moreabsolute hell trying to get a hold of somebody either the 1-800 number tells you that they can't talk to you cuz you're an existing customer and they're only there for new ones or the phone number doesn't work or nobody answers at this point I don't even have a phone number to call to talk to anyone but they can damn sure get a hold of me when they need their money I recommend until they get their services fixed and somebody answering the phone not to rent a storage unit

Awesome! Angle and Joe thank you guys so much.. Can't wait to visit again great place very…read morefriendly, fast.

The best!!!!! Did exactly what I needed plus some. They were so careful and quick. Very good price…read more 10000% recommend!!!!

Sadly this business failed to arrive at the agreed upon time and calls & texts to the main contact…read morewent unanswered. I was contacted by his sub contractor who told me that they would not be able to accommodate our time sensitive move in because of other commitments. Would not recommend.