Sales Rep Hank has no integrity. He said he would call once a particular vehicle was available to…read moresell. I waited a couple of days and called and left a message but heard nothing back. Checked their webpage today and the vehicle is sold. Caveat emptor.

I had an extremely disappointing experience while shopping at Hampden Auto Center. My sales person…read morewas either extremely unknowledgeable, or equally misleading regarding the features, trim level and overall value of the vehicle I was considering. After conflicting feedback from the auto center and my bank, and I had to perform my own research on the VIN number and the vehicle's optional trim levels and features in order to learn and explain the differences and resulting discrepancy in value of what the vehicle actually was and what they claimed it to be. Under any other circumstance I wouldn't have minded a little research on such a large purchase, but when met with my sales person's obstinance to acknowledge the facts, the experience was far from enjoyable. In addition to his misinformation, the sales person's lack of preparedness and initiative resulted in prolonging an interaction that should have only lasted an evening to the course of three. This meant wasting time taken from work and my personal life. Our interaction was finally ended when our sales person neglected to follow up with me as promised, neglecting to leave as little as a voicemail to keep me informed. I light of the $2000 overstatement of NADA value in the vehicle, I had asked for a reconsideration of our previously agreed price. Upon returning to the lot to ask for an update and a reason why I wasn't contacted, I was told they were unwilling to negotiate the price, that they would be holding onto the vehicle to try to get their asking price and that I wasn't contacted because their phone calls would only go straight to my voice mailbox. It certainly doesn't take much effort to leave a voicemail, and is unnecessary to dismiss a friendly, willing customer from a sale for no good reason. Hampden Auto Center is run and operated by misleading, unknowledgeable and disrespectful people. They will certainly never have my business, and I will urge everyone I know to avoid them at all costs.

I just had major work for my 2013 and I feel like I just got a new car!!!…read more The skillfulness is one of a kind. These guys know what they are doing.

No matter if you are in need of regular maintenance or need a great detective. They are great at…read morefiguring out what the problem is with your car. It does not matter the make or model they will work it. Simply great garage to take your vehicle to. You will always be treated with respect and honesty. When you car is there they will give you an estimate of what work should be considered on your next appointments. This is great so when you go back you will be able to plan accordingly. When was the last time you fully trusted the shop that worked on your vehicle? A vehicle is a big investment and should be serviced correctly. The question should not be if I am going, but when am I going to Rawcliffes.

I had been looking for vehicle to replace the Mazda3 that I had at the time. With 3 kids, a small…read morecar was just not cutting it, so I was looking for a used SUV with 3 rows. I came across their listing for a 2009 Acura MDX, and reached out to Brian, the manager at the Bangor location, as I know him from church. I could not have asked for better car buying experience. In working with Brian and Rusty, I was able to take the car for an extended test drive to see how would work for my family. I was also able to take it to my preferred mechanic to get it thoroughly checked over without getting any hassle like you may get from other dealerships. The trade-in value that I was offered was excellent, and the final price I paid for the vehicle was more than fair given the superb condition of the SUV. Throughout the entire process, everyone was open and honest about all aspects of the deal. All in all, I would highly recommend Right Way Auto if looking for a high-quality pre-owned vehicle. Could not be happier!

From my initial inquiries all the way through the sale I dealt with Scott and it was the absolute…read morebest experience I have ever had when purchasing a vehicle (new or used). I was skeptical at first because I live in Augusta and thought I would have to eventually visit the dealership. Boy was I wrong. Once we decided on a vehicle - it was brought to home in Augusta for a test drive and then the finance application was done on-line and all paperwork was delivered with the car once we agreed on the price and delivery date. What an awesome experience! We bought the 2016 Buick Enclave and are overjoyed.

I got the car I wanted from a very professional sales Rep (Daren R.) The sales manager, Greg…read moreJohnston is very professional and courteous towards all customers and the low pressure atmosphere suits all customers. Come find your next car here!

If i could give this business a negative rating I absolutely would. I bought a newer truck off of…read morethem and the horrors that I have dealt with so far are unbelievable. One week after purchase there were several issues with the truck that they looked at yet would do nothing about it. I sucked it up and took it to the dealer. Within the next 6 months I had spent over $2,000 in repairs, and in the last 3 another 1,000 not including the used rims that were sold with it that won't even hold air, and rust issues that were bandaided well. The truck was bought one year ago and won't pass a Maine inspection due to front shocks, the front end, catalytic converter, as well as a third brake light that is siliconed in so it is not accessible. I can barely keep the vehicle on the road and they refuse to even speak to me also threatened me with a lawyer. I advise people not to shop here.

Very pleased with the purchase of my van a year ago. Pleasant staff. Treated me fairly with…read moreinspection a year later. Plan on buying from them again when it's time to replace wife's vehicle.

If I could put less than one star would. By far the worst customer service we have ever dealt…read morewith. They have no idea what they are doing or how to run a business. the owner is way to cocky and so full of himself if you can even understand him. He lies to make his pitiful self feel better.

We saw a car posted online by them but it was in the shop. Tried to put a deposit based on a test…read moredrive after their repairs. PAT PROMISED ME 1ST REFUSAL. I called after the weekend and the car was still not ready. I waited for their call which never came and they sold the car to someone else. BAD BUSINESS.

I had some brake issues that took a lot longer than expected. Foreign Auto stayed open until 6:30…read moreso as not to mess up my work schedule the next day. They didn't charge a huge amount either. Thanks!

Everyone was very friendly and helpful. VIP quoted me $1,500 but Foreign Auto did the same work for…read more$775. Will be taking my vehicle to them from now on!