So to update my review; I had my car towed to my home, as per my agreement with Dave's. Having…read morespoken to the mechanic there at length, his estimate to my ears seemed like overkill on an old vehicle. However, a few things: firstly, it had been sitting around for 8 years without usage. Secondly, in that time the vehicle had aged to 25 years (doesn't seem that long to me!) and the parts just plain rusted out. When I saw the vehicle the gas tank looked in sorry shape and was badly rusted--clearly needing preplacement. The vehicle transporter said the same thing. That it wasn't worth any further investment in parts or reconditioning. It was simply too old and the frame didn't look good. I didn't appreciate this analysis because it never occurred to me that this was the situation; hats off again to Dave's mechanic--Ricki--who accurately gave me the bad news that I couldn't appreciate.

While cleaning out my old files, I came upon our receipt for Dave's from three years ago. Our…read moreexperience was significant enough that I thought I should make a review. In August 2015, we were traveling to a campsite on Mt Desert when my Sube's exhaust dropped off! That long stretch on Bangor road before Ellsworth. It was getting dark. Used USAA to get number for local tow. The driver from Dave's was out really darn fast, dropped my wife and daughter off at at nearby motel, drove out to the service location with the car and then gave me a lift back to the motel (admittedly, that was on her way back, but still it was a nice thing to do). Fast, friendly, fair priced - aces all around.

Very nice and easy to work with. My car had many issues and they worked within a timely manner, at…read morean affordable price and overall great service.

These people are no good! Way too many cars in parking lot and overflowing into the street. A car…read moresticker inspection took 2 hours. DO NOT COME HERE!

One hour labor to diagnose and then tighten a bolt that another shop had twice missed. Very happy…read morewith the service and competence, I'll be coming back.

Wish I could give zero stars. Waste of time and money. After charging me $115 for a simple…read morediagnosis of a failed A/C compressor, they proceeded to tell me that in order for the warranty to be valid on a new compressor, they would also have to replace the condenser and a bunch of other parts which were not broken, all for a total of over $1900. I never heard of such a requirement for a "warranty". I asked them for other choices, such as replacing the compressor only and forget the warranty, or install a second-hand compressor. I also asked if the $115 diagnostic charge would be applied as a credit on the final bill. I don't think that was well received. The attendant said she would have to ask the mechanic and get back to me. She never called me back. I guess they figured I was not going to be a pushover customer, so they decided to run with my $115. Meanwhile I got a dealer quote to replace the compressor with an EOM part and warranty for $1300. A mechanic friend of mine advised that I go with the dealer, since private shops often use overpriced after market parts anyway. I never found an auto repair shop that charges more than a dealer, but this is it. THESE PEOPLE ARE CROOKS.

We had to call AAA due to a car that wouldnt start, and our technician from Union Street was so…read morekind, friendly, and the service was exceptionally kind. Highly recommended!

I felt unsafe and targeted by the main guy (ginger) in the office. If I could give a 0 I would…read more The owner (or manager) is insanely rude. He screamed at me (19 year old girl, college student) due to me being quoted $250 MAX for the pick up of the vehicle by his employee when I questioned why the price was $585. I then get yelled at being called a liar, and also got yelled at for "calling his employee a liar." My 20yr old female friend was also screamed at to the point she was crying in the office. He decides to even it out with $350, after claiming it was impounded, yelling at me, calling me a liar, and "making his time wasted.". The other employees in the office were amazing, helpful, and explained the situation while their boss was screaming at a teenager. Afterwards we had left the office to go retrieve the car. While switching vehicles we see said man, owner, manager person, leave the office and start walking towards us which is across the street. At this point we're are scared and trying to leave as soon as possible because we felt unsafe and scared of this man. He was almost at the car's window by the time she was able to drive out before he approach us.

The Service outstanding, above customer service*****awesome highly recommend these folks fight for…read moreyour claim. Outstanding job clean neat friendly that's why I give them five stars.

Great service. Very responsive and have a huge inventory. The owner is onsite and very helpful.read more

Traveling with our motorhome. Had a flat tire. Arrived there first thing in the morning, they fit…read moreus in to their busy schedule. Very knowledgeable and friendly staff. Needed a special valve stem, which they were able to get for us and a tire repair. Had us back on the road with safe tires to travel back home to Pennsylvania. We would definitely recommend this business, great work, explained the repair and prices was extremely fair.

The owner overcharged me by about 60%, even though we were very clear on price. When I disputed…read morethe bill, he stole items out of my car and threatened me with violence. "I know where you live and I know people who take care of this type of thing". To top it off, they broke one of my car's sensors. The owner is a lunatic.

Called to get a remote starter installed. They took care of it, I even had to work that day and…read morethey made it easy for my mom to drop off the car, it was back in the yard before I got home from work. Will definitely use them in the future.

We were in the area on vacation when my car broke down. They were absolute lifesavers! They…read moresqueezed us in, loaned us a beautiful suburban, and got us back in our car two days later. I truly don't know how we would have gotten home without them. So thankful for this amazing team! They are seriously the nicest group of people.

Angel and Ben in the service department, are the people you hope to encounter when your vehicle…read moreneeds repairs. They take customer care very serious. The amount of detail they put into taking care of a customers and their vehicle is the type of service you hope to encounter at a dealership.