I had been looking for vehicle to replace the Mazda3 that I had at the time. With 3 kids, a small…read morecar was just not cutting it, so I was looking for a used SUV with 3 rows. I came across their listing for a 2009 Acura MDX, and reached out to Brian, the manager at the Bangor location, as I know him from church. I could not have asked for better car buying experience. In working with Brian and Rusty, I was able to take the car for an extended test drive to see how would work for my family. I was also able to take it to my preferred mechanic to get it thoroughly checked over without getting any hassle like you may get from other dealerships. The trade-in value that I was offered was excellent, and the final price I paid for the vehicle was more than fair given the superb condition of the SUV. Throughout the entire process, everyone was open and honest about all aspects of the deal. All in all, I would highly recommend Right Way Auto if looking for a high-quality pre-owned vehicle. Could not be happier!

From my initial inquiries all the way through the sale I dealt with Scott and it was the absolute…read morebest experience I have ever had when purchasing a vehicle (new or used). I was skeptical at first because I live in Augusta and thought I would have to eventually visit the dealership. Boy was I wrong. Once we decided on a vehicle - it was brought to home in Augusta for a test drive and then the finance application was done on-line and all paperwork was delivered with the car once we agreed on the price and delivery date. What an awesome experience! We bought the 2016 Buick Enclave and are overjoyed.

I got the car I wanted from a very professional sales Rep (Daren R.) The sales manager, Greg…read moreJohnston is very professional and courteous towards all customers and the low pressure atmosphere suits all customers. Come find your next car here!

Sales Rep Hank has no integrity. He said he would call once a particular vehicle was available to…read moresell. I waited a couple of days and called and left a message but heard nothing back. Checked their webpage today and the vehicle is sold. Caveat emptor.

I had an extremely disappointing experience while shopping at Hampden Auto Center. My sales person…read morewas either extremely unknowledgeable, or equally misleading regarding the features, trim level and overall value of the vehicle I was considering. After conflicting feedback from the auto center and my bank, and I had to perform my own research on the VIN number and the vehicle's optional trim levels and features in order to learn and explain the differences and resulting discrepancy in value of what the vehicle actually was and what they claimed it to be. Under any other circumstance I wouldn't have minded a little research on such a large purchase, but when met with my sales person's obstinance to acknowledge the facts, the experience was far from enjoyable. In addition to his misinformation, the sales person's lack of preparedness and initiative resulted in prolonging an interaction that should have only lasted an evening to the course of three. This meant wasting time taken from work and my personal life. Our interaction was finally ended when our sales person neglected to follow up with me as promised, neglecting to leave as little as a voicemail to keep me informed. I light of the $2000 overstatement of NADA value in the vehicle, I had asked for a reconsideration of our previously agreed price. Upon returning to the lot to ask for an update and a reason why I wasn't contacted, I was told they were unwilling to negotiate the price, that they would be holding onto the vehicle to try to get their asking price and that I wasn't contacted because their phone calls would only go straight to my voice mailbox. It certainly doesn't take much effort to leave a voicemail, and is unnecessary to dismiss a friendly, willing customer from a sale for no good reason. Hampden Auto Center is run and operated by misleading, unknowledgeable and disrespectful people. They will certainly never have my business, and I will urge everyone I know to avoid them at all costs.

Do NOT Trust Bernache Autobody…read more I honestly don't even know where to start with how bad my experience was with Bernache Autobody. It's been almost six months since I took my truck there for repairs after hitting a deer, and I'm still finding issues that they caused. In fact, they've caused more damage to my truck than the deer did! Here's the situation: I hit a deer while driving at 40 mph. The only damage was a dented front bumper and some broken plastic in the grill. I continued driving my truck for weeks after, and then went through my insurance to get it repaired at Bernache. After about three weeks, I finally got my truck back--and it was an absolute disaster. The bumper was crooked, they used zip ties to fasten the wheel wells, the headlight wiring was just hanging underneath the truck, the fog lights were crooked and nonfunctional, and there were missing bolts and nuts throughout the front of the truck. This was not professional work; it looked like a child had put it together. Naturally, I sent the truck back. After another week, I got it back, and the problems only got worse. The headlights were now full of water (they claimed it was because the insurance provided cheap ones) and the daytime running lights were flickering. To top it off, my truck threw an engine code related to the radiator louver--a part they had touched. So, back to the shop it went. ....My truck is relatively new and had been in immaculate condition before the collision. After the third time I got it back, I realized they had replaced several front grill pieces with cheap aftermarket parts, which weren't even damaged in the collision. It felt like they were just trying to cut corners at every turn. Frankly, I feel like they're scamming people. The work they did is subpar at best, and I can't imagine how many other customers have left that shop thinking their vehicles were repaired by professionals, only to find out they were hastily thrown together with zip ties and inferior parts. I would not trust Bernache Autobody with any vehicle. If you care about your car or truck, go somewhere else.

I had to get my car repaired and they kept me in the loop from the start to the finish. They…read moreanswered any questions I had and even helped to return the rental car for me. They were able to put my car into the shop within 24 hours.

Garrett and the team there are awesome. I bought a car there 10 years ago for my son. Fair deal.read more

Absolutely amazing people to work with, got my 2013 Toyota tundra from them, had a problem with it…read moreand they corrected it right away!! Would absolutely recommend this local business to anyone! Thank you again!!!

Very friendly and accommodating people- trust them with my car and appreciate all they have done…read morefor me! Highly recommended!

Only place I could get a replacement tire in the same day - also real nice people - nice peopleread more

I've been taking my cars to Cowan's for two years and have had consistently good experiences each…read moretime, both with the service and the price. Last year I brought my rusty old car over for an inspection, and when it didn't pass, they didn't even charge me the $15. The guy I spoke to gave me some solid advice about body shops in the area, what I could expect to pay, and whether it would be worthwhile to just buy a new vehicle. With my new (used) car, I've had all my routine maintenance/inspection/repairs done at Cowan's. This winter I had the windshield wiper tank replaced, and one of the mechanics popped out a dent in my bumper, fixed a headlight, & fixed a couple other minor things without charging me extra. Awesome! Having car trouble is a stressful enough situation as it is; some of the mechanics in this area will try to screw over college students and people who don't know much about cars, making an already unpleasant experience 10 times worse. Cowan's is completely different, I strongly recommend taking your car to them if you have had bad experiences in this area. Honesty goes a long way in the car repair business!

Someone didn't write down my appointment and there was no apology. Said they might be able to fit…read moreme in that week. I had waited a month for that appointment and had to drive 2 hours daily the next week. I found another garage Cannot recommend Cowans.