A non commissioned sales team that is refreshing to interact with without the pressure or tactics…read moreof other buy it now contractors.

TLDR: $25k+ TO FIX CRAWLSPACE MEDIC'S WORK. Significantly substandard work failed to eliminate…read morewater intrusion. They refused to acknowledge it or take adequate measures to rectify the problem. (Photos on google review) When I purchased my home, I inherited a contract from the previous homeowners with Crawlspace Medic for a basement waterproofing system. After inspection, they recommended a basement sub slab interior drain & sub slab sump pump installation that would properly discharge the water to the exterior. Qualifying appraisal of the house was contingent upon the waterproofing services and essential for converting the basement to an apartment. Prior to work, I had several discussions with CSM inquiring if a greater scope of work may be needed for my purposes. Concerned about protecting my family from moisture, mold and water damage, I asked questions about vapor barrier installation & dehumidifier installation. I asked if there was anything I may not know about necessary to ensure a dry space. CSM assured me their intended solution would get the job done. Unfortunately, the reality was far from what was promised. Subsequent intervention to address the system's shortcomings necessitated significant additional financial outlay. I received a staggering invoice from the second contractor for roughly $22k, spent quite a bit on an exterior French drain, and absorbed untold costs in construction delay. The emotional toll & undue stress caused by financial strain and prolonged period during which my basement has remained under construction and unusable is immeasurable. 1. Exterior Discharge: Despite common practices suggesting water discharge be at least 4 feet away from a foundation, CSM's solution ended just 18 inches away. This oversight led to a counterproductive feedback loop--allowing water to re-enter the very area it was supposed to protect. I installed an exterior French drain to move it away from the foundation. (PHOTOS 1 & 2) 2. Check Valve Problem: Contradictions arose around the check valve's location of installation, removal and their technician's subsequent suggestions, raising questions about adherence to proper water management practice. (PHOTOS 3 & 4) 3. Disturbingly Loud: CSM offered a sound deadening mat to mitigate excessive noise from the sump pump's operation due to poor installation of PVC. This offer was inadequately addressed, exemplifying a pattern of failing to meet agreed-upon solutions. (PHOTO 5) 4. Questionable Methods & Materials: The use of strip drain material (laid horizontally, dimpled side down at the bottom of the trench) deviates from any standard practice I, or others consulted, can find evidence of. This unusual method alongside changes in gravel type from coarse to silty pea gravel failed to ensure drainage. (PHOTOS 6-9) 5. Grading Issues: Visible inconsistencies in the trenches' pitch, with upward slopes towards the sump pump, directly contradict gravity. The trench & drain were NOT installed in a manner to carry water to the lowest point, terminating at the basement sub slab sump pump pit. (PHOTOS 10 & 11) 6. Battery Backup System: Their system did not include a battery backup system; nor was one advised until water flooded the basement during a power outage. Homeowners trust that professionals will meet or exceed standard care & adherence to best practices. My experience is a story of unresolved issues, ignored recommendations, and a costly second system to achieve what was initially promised. I got vindication of the second system when it looked at CSM and said, "hold my beer." It seamlessly handled almost 5" of rain within 24 hours & nearly 22" in the first 10 weeks of 2024--testament to what proper water management can achieve. I am hopeful for constructive resolution with Crawlspace Medic and invite them to contact me to discuss how we can amicably resolve these issues. For others considering their services, this review aims not to disparage but to underscore the importance of due diligence in selecting a contractor, adherence to industry standards, and genuine good faith engagement.

The guys did a great job overall. I took one star off due to the fact that I was not informed…read moreahead of time that there was no outlet in the crawl space and they are not able to install the electric. So I was left with an encapsulated crawl space with dehumidifier and pump, just they weren't working. This would have been nice to know ahead of time so I could have budgeted for it. It turned out to be a costly add on I had to find and hire an electrician for. You would think a company doing this type of work would expect no outlets in the crawl space and warn their customers, or have their team have the ability to connect the machinery they "installed". Barring that, the guys were punctual, professional and very detail oriented and I have no complaints.

I appreciate them being on time and taking care of the problem. Waterproof the basement and making…read moresure things are how their suppose to be. If something wrong and they can't finish the job they will be back to take care of the situation. I would recommend 58 Foundation to any and everyone. And for the price that they charge it was worth the price because it will last for a long time. There team is awesome under the leadership of Mr. Thomas McGraw.

We are so grateful that we listened to the person who referred us to Basement & Radon Solutions…read more They are highly skilled in their craft and they use quality materials. Plus every person from the crew was so professional, kind & knowledgable. Now my family feels confident that our crawl space is properly encapsulated which can give us the security that our home is protected. c/o SM Arden,NC

We had a contract to install a channel down the middle of the apartment floor with piping drained…read moreinto a sump pump. Contact said concrete would be finished. Basically got a concrete footer with a troweled finish that was not even even or smooth. No clean up. Called and spoke with the owner who said we could finish it ourselves as all they do is a trowel finish. Now we had a flooring company come in who said they used the wrong concrete as well. Very disappointed.

We would recommend Eric, owner of Lofstrom Tileworks, for any tile work. Eric had great…read morecommunication throughout the project-from our initial contact until completion. His attention to detail and skilled craftsmanship is top notch. His pricing was fair and he works with multiple local suppliers. Eric left our home functional and clean every afternoon, allowing us to live comfortably despite a master bathroom and laundry room remodel. We wish we had more tile in our home so we could have him back!

I hired Eric to help me with the renovation of my master bathroom and I was very pleased with the…read moreoutcome. Eric communicates well, shows up when he says he's going to show up, and was generally a pleasure to deal with. He also does great work - in fact, I was so happy with the outcome of this project that I immediately asked Eric to put me back in his queue (since he's booked out several months in advance). As the pictures indicate, my renovation included the shower and floor for a master bathroom. As you'd expect from any good craftsmen, Eric's busy, but I'd rather wait for good work than deal with some other nonsense. Thanks Eric!

Do not use this company. I am a 70 year old widow on a fixed income who paid over $13,000 to level…read more500 feet in my home. The salesperson identified the low spot in the house and wrote up a contract. The final result is that the low spot is still there and my front door will no longer open and close. They want to charge me $2000 more to fix the original low spot. The supervisor, Larry, is rude, he lies, and has no intention of resolving this issue. I will be seeking legal counsel if they do not resolve the issue.

For the past 2 appointments, there have been no call no show. The original appointment was in July…read moreto where there was an issue with the length of hose on the truck. There was a supposedly reschedule appointment in August that turn into a no call no show. I had to call in and to find out there was no appointment at all. I spoke to a field supervisor who then supposedly rescheduled again for over 30 days out to September. The September appointment was a no call no show and I then called in again and found out there was no appointment scheduled even after a field supervisor assured me I was scheduled. I also called the field supervisor the day of the appointment and received a response of sorry but there was still an issue with the hose. Totally unprofessional on communication and consistent disappointment on trusting if the appointment was scheduled.