Had Tripp and Co replace all the spindles and railings for my 3 decks. One off master bedroom,…read morethe front porch, and the main deck. My neighbor sells lumber, so I bought materials from him...and I very much appreciated Tripp coordinating with him to make sure the design was correct. There were some minor disconnects that they were able to remedy giving us the look we wanted. They included a project mgr, Jay, who did a good job of keeping us up to date on the schedule, and the steps needed for a finished project. They did a good job cleaning up after a days work. I realize that I could have found a less expensive option, but I thrilled with the final results. And since it is composite, that's the last time I have to worry about it.

Trip's team was great to work with. The original project was to build an addition on the deck and…read morereplace the deck service with Trex decking. The bids for the original work and for the added scope were far. While removing the old decking rot was found under a good portion of the deck. After talking with Ron the project manager, we determined the best way forward was to rebuild the entire deck. Everyone on his team were great to work with. The carpenters assigned to this project were professional, meticulous, and cleaned up the job site every day. Overall the finished project exceeded our expectations, and we get lots of complements on the finished project.

We needed help and these two gentlemen arrived same day. A problem that we've had finally became a…read moreMASSIVE issue. They handled it all quickly, efficiently, and with both kindness and professionalism. They not only fixed the primary issue, but also resolved another one without a single word of complaint. And then they came in under the original price, too. We've used them before for other issues. I will not use anyone else. They're the best. Wish I could give more than 5-stars rating.

I had this company replace my pressure tank, and after the work was done I discovered I had been…read moreovercharged by at least $450.00 based on a previous quote. To their credit, they refunded that amount after I brought it to their attention but I think they did it because they were CAUGHT. However, the same technician also quoted me ~$8,000.00 to replace my well pump. I just had it replaced by another company for right at $4,000.00 -- exactly HALF the price. They quoted me DOUBLE what it actually costs. When I reported the overcharge, I was told the technician would be written up. He was only written up because he got CAUGHT. I have no doubt this kind of pricing is widespread across this company. Do NOT use All About Plumbing. I'll also be saving documentation of all of this. Just know that these things get out, and sometimes companies get sued out of business for STEALING from people.

And now on top of splintering wood the roof leaks so you tell me they do a professional job!read more

I recently used them to replace old wood deck boards with composite. The crew was courteous,…read moreprofessional and great to work with. They had excellent suggestions on the Board layout. We added some additional work and the extra charges were fair and reasonable. While it did take a little longer than expected, we are happy with the work and outcome. I would use them again.

We had a leak in our roof and these guys came out for an estimate. Out of the three roofers who…read morecame, they were the only ones to recommend also checking in with a plumber about the pipe coming out of the roof. We followed their recommendation, worked with a plumber, and then had DLV make some other small fixes they'd recommended. When they came out for the repairs, they went above and beyond by painting the white pipe the plumber put in to make it blend with the roof more. They didn't charge extra for that, they just took the initiative. Also had a great experience with the scheduling staff. Katherine was even able to coordinate with us to have the team come sooner when there was a cancellation.

Terrible stay away from DLV, I can't imagine a worse experience, initial quote which I agreed upon…read moreturned out to be non-color matched hip and roof shingle, then they charge me to get the correct stuff, all along the correct hip shingles are well documented on the Presidential TL bundle wrapper. The first crew turns out to be subcontracted (even though DLV's salesman emphatically stated they don't subcontract), it was this crew who refused to install the hip shingles because the color clashed so badly. After waiting six weeks for the correct hip shingles to arrive through the hail and storms of April they then send a second subcontracted crew. Of course the second crew neglects to trim back the material at the ridge vents creating complete blockage, I bring this to DLV's attention and they argue with me, I say I'm bringing in an engineer, and they say let's have a certainteed inspector look at it for my 5-star warranty, of course the inspector sides with me. Stay away, far, far, away. This Asheville, NC DLV organization, sucks, plain and simple. I would have been better off with a storm chaser, stay far, far away. James, are you listening?

Absolutely would not work with this company! As a woman, it…read morewas an immediate turn-off that the salesperson felt the need to insist that my husband be availabile (in person) to meet with him before giving us any information on or estimate for their services. They offer a $600 off coupon IF you personally call previous customers to solicit reviews on the companies behalf. This feels very intrusive and inappropriate. The entire experience felt like a used car salesman, upsell, slimy exchange. Potential customers proceed with caution!

Michelle, Jared, Bri, and Kendra are extremely professional and friendly! They give Quantum Roofing…read morea great name!

I chose BRHA for my pre-sale inspection, because they had installed the system for the former…read moreowners and were familiar with the system. I felt they were honest and fair. They didn't try to sell me anything I didn't need and gave me honest opinions as to the expected lifespan of my various units. When one of the units later died, not unexpectedly due to its age, they were quick to come out, very helpful, worked with me on the price, and made a fast order and install of a replacement unit. They took me on a tour of my crawlspace to help me understand it better and we're genuinely helpful and knowledgeable. My techs were Derek, Ivan, and Caleb. I recommend each of them highly!

Excellent prompt service. Thank you Ivan, Justin and Randy for the work on the crawl space and duct…read morework!

I cannot praise Quality Home Consultants enough for their absolutely AMAZING level of service and…read morephenomenal home inspections. If you're purchasing a home, you absolutely MUST call this company and ask for Jeff Tillery! Let me tell you...this is now the THIRD time that Jeff has been a crucial part of our home buying process, and we'll are customers for life! My family moved to the Asheville area from Los Angeles nearly 2 years ago, and we knew that we'd be jumping in the real estate investment market once we arrived. I also started a small renovation and interior design company after landing here. With that in mind, we knew the first home that we'd purchase in WNC would be a renovation project that we would live in for a couple years while renovating, and then eventually convert it into a vacation rental. The house that we ultimately purchased was my 7th offer. It was insane. FIVE other offers of mine on fixer uppers were outbid, and the sixth was actually a property that I put an offer on (and felt like it was priced extremely low). When the seller countered, I was on the fence and told them I wanted to get an inspection before accepting the counter. The seller's agent actually provided me with an inspection that had been prepared by Jeff and I was blown away. The level of detail, thorough and labeled photographs, wide variety of issues covered, and extremely helpful notes and descriptions throughout the report were so impressive. In fact, this report was what ultimately helped me decide not to purchase that property. But the best part of that process was walking away knowing that whatever home I would ultimately purchase MUST be inspected by Jeff. By the time I finally found the 7th home, I had already come and left Asheville. At this point, time was running out and I knew I'd just have to take a leap of faith and purchase our home sight unseen. It was a gutsy move, but the only thing that truly gave me the confidence to do so was having Jeff perform the home inspection for me. He was my eyes and ears on the ground. His comprehensive report was so thorough, honest, and comprehensive. I already knew that it would take some work, but it really assisted me to pinpoint exactly what I needed to focus in on. At the moment I landed in Asheville with our kids, my husband drove our five pets 2,300 miles cross-country. All I had was exactly the 6 days between closing and when we needed to have the house ready to move in. In that 6 days, I had lined up all my sub-contractors to work simultaneously to encapsulate the crawlspace, rip out & replace the floors, new plumbing. paint, and so much more. I knew exactly what needed to be taken care of quickly, and what could wait longer due to Jeff's thorough report. Two years later, I'm nearly finished remodeling and I can honestly say that there hasn't been a single unexpected problem that I've encountered thanks to his report. And as of a week ago, I now find myself in the midst of another (and much larger) potential purchase that will require a MUCH larger renovation since there is so much about this new home in disrepair. Once the offer was accepted, Quality Home Consultants was one of the first calls I made. Jeff was out today to insect the potential new purchase and I couldn't be more thrilled (and at ease) as I tackle the renovation plan and map out the phases. His expertise really gives me the ability to prioritize what needs to be done first. Needless to say, I highly recommend Quality Home Consultants for your home inspection. I'm be a lifelong loyal repeat customer. They even provide a repeat customer discount. I couldn't be more grateful for this company!

Our buyer paid for a septic inspection from Quality. They showed up, hit the power line to our…read morepump, and left. Never completed the inspection and left the broken electrical line in our backyard. Several hours later someone showed up to "fix" the line. A few days later our septic guy came to put on a riser and found a buried electric cap. Upon digging further he found an exposed wire and a second cut area in the line, neither of which were properly wrapped for underground lines. We ended up paying an electrician to properly fix the issue and I called the owner of Quality to let him know what happened. He responded that it's in their contract the buyer pays for any damage they cause to the property and that I should be happy they didn't charge me to come back and fix it the first time. He then proceeded to hang up on me. If you are thinking of using them I would take caution. Their business policy seems to be putting blame on others.

Prompt, thorough, knowledgable and courteous... that describes Bryan (the plumbing tech) who came…read moreto investigate a strange sewer gas smell that we've had in our house for some time. He asked great questions, looked at all possible places and issues that might be causing it and explained his thinking every step of the way. I now see how plumbing problems can be so complex and mysterious! He gave me honest and fair estimates for doing further tests to determine the cause of the problem, without any pressure at all. Oh, and Katt and Arlene were awesome in setting up an appointment quickly; both were so helpful and cheerful. Added bonus-- these are my kind of people; people who not only love their jobs but also love our animals...this month in lieu of a service charge they are collecting a $35 donation to Asheville Humane Society. How cool is that?!!

I've used these guys in the past and been pleased. But to replace a hot water heater they wanted…read moreover $5,000? I had it done for $3,000 less.....using the same hot water heater they quoted. I recommend you shop around before using them.