***Please note -- I updated my review from 1 to 5 stars. Terra Firma took the initiative to reach…read moreout and assess any next steps needed to correct the problem. Trust is 100% restored knowing that if problems come up they will take any action needed to follow up. I will also say that the work they originally did was actually to code, and we agreed that the moisture problems arose due to the nonstandard setup of my dehumidifier, NOT because of errors in Terra Firma's work. Thank you Terra Firma.*** Unfortunately, I have to drop a negative review in the interest of warning other folks that their work has gone downhill. I previously had an excellent experience with Terra Firma for management of a water problem in my crawlspace. I hired them without question again for my current property for management of moisture issues, and I didn't check their work upon completion as thoroughly as I should have. Unfortunately, about 1 - 2 months after completion of work, I discovered a large mushroom growing out of one of the structural posts in my crawl/basement. On closer inspection, I noticed that the dehumidifier water discharge line they installed was dumping less than a foot away from my foundation, corresponding to the exact spot the mushroom was growing. Moisture was the exact problem they were supposed to fix, but now they have created a severe structural problem secondary to moisture with the dehumidifier line dumping large quantities of water right next to my foundation. In other words, they created the exact issue they were purporting to fix by collecting the moisture and depositing it into my foundation. Once fruiting bodies are growing out of wood, this is an indicator that the wood is severely compromised and the fungus network has grown extensively. I now have a very expensive and serious problem to fix. I called to let them know about the problem, not sure if I will hear back from the coordinator/ the team who did the work. I am not sure if I would trust them to fix the issue after the damage they have caused, but I would accept financial remediation. If they take steps to make things right, I would update my review. I would not hire Terra Firma again for any crawlspace work, be it structural or moisture related because of the big problem they have caused. Again, just would like to warn others.

Hired to correct sinking floor throughout the home, to the point doors couldn't close or would…read morestick and could feel significant change in the floor height while walking. TerraFirma sent over an estimator, then scheduled repairs. They were done in less than one working day and provided photos. They laid down paper to protect the floor as they were working. Due to another issue found, had to reschedule a second day to come out and install a supporting beam in the crawlspace. Different crew but were as professional and clean as the first. Folks in the office were helpful and responded quickly. Would hire again if needed.

All seasons was excellent to work with on a recent job. We had a complicated foundation situation…read morecaused by a plumbing blockage, not water table rising and they were the only company to take the time to properly understand the cause of the issue, what really needed to be fixed, and how they could help. That meant we got to the right fix for my needs vs a one size fits all solution that would've been more expensive and added risk of future failure if sump pumps failed. Their on site work was also professional and efficient, which I appreciated.

All Seasons was the way to go for us to get our crawlspace drainage problems fixed. All Seasons…read moreresponded quickly and the work was done quickly and efficiently and the problem was solved! We have gone through the wettest part of the winter and there is no longer any standing surface water under our house. The crew was very nice to have around and the exterior portion of the job was cleaned up each evening. Over the years, three out of four of our condo duplex units have had All Seasons fix drainage problems. We highly recommend these guys.

My house was due for a crawlspace and attic cleanout. I reached out to several contractors and got…read morequotes from at least 5 different companies. Insulation Co gave me the best price out of all. The owner, Jo, was very knowledgable and easy to talk to. He was always willing to jump on the phone to answer any questions, which I appreciated a lot. My house was built prior to 1989 so I received a nice PSE rebate for the work. On the day of, Jo's crew were quick and efficient and provided Before and After photos. They removed my old vapor barrier and insulation and replaced with new one, added new dryer vent duct and flapper, and added new roof vents for all my bathroom fans, and much more. I was able to ask them questions during and provided water and snacks to them for their hard work. The crew respected my home and cleaned up after themselves before leaving. After the work was completed, I thanked Jo for making this all possible and being easy to work with. We went over some of the After pictures together over the phone to help me learn about everything and ask additional questions. They even sent a crewmember to come back for a 2-week follow-up on the work to make sure everything still looks good. I would recommend Jo and the team at Insulation Co to my friends and family for attic and crawlspace cleanout services again.

Too much wrong to even begin to say. The service I requested was not completed. What little was…read moredone was about the quality of a toddler. Not sure what the deal was I'm waiting to find out the results of the testing to be sure.

I was on the Steilacoom ferry and saw Ricardo C. and Zack M. help a stranded driver push his broken…read morecar quite a distance to clear the road so the ferry could be loaded. They saved the day and their efforts reflected well on your company. Well done. They deserve a pat on the back for being good guys.

Awful company. I got work done a year ago and decided not to leave a review however I'm STILL…read morehaving issues, so here goes. Original plan was not followed. I had to get all the way to a supervisor to get the crew to stop working. They did in fact need to change the design but never reviewed it with me. A third design had to be done and they still put the sump pump right in front of my hot water heater, they did not pitch the one side enough so water sits there, left my driveway full of small and large metal shavings (and I have 2 young kids and 2 dogs who run in the backyard), did not clean up other materials, did not remove the dirt they dug up in the basement (told me I had to pay extra, you would think for 24k it'd be included. They also went to dig up my patio to run the water line, which could have been adjusted a few feet to not dig up an entire patio- again, no one would listen until I spoke to that one supervisor again, it was unreal. There were multiple times they were scheduled to come and never showed or showed on a different day then was scheduled, at least 4 times, and the crew had no idea. Fast forward to my yearly inspection, where he recommended I get a dehumidifier, and I was confused bc I paid to get one (that was one of my main things before I got talked into upgrading to a 24k job). They NEVER installed the dehumidifier and there has been new mold growth. They were not forthcoming with pics but sent a crew to spray, the crew had no idea what they were spraying for. They finally installed the dehumidifier and now I'm waiting for them to return to fix the encapsulation which is pulling apart, for the thousands of dollars it was, it was not worth it. The entire job was not worth it (3 columns designed to hold up large buildings, used to hold up my tiny house), encapsulation, dug around the edges, put in a sump pump, and now the dehumidifier. I would NOT recommend!!!!

Excellent! This…read morelocal company is very knowledgeable with drainage around our home which includes a greenbelt, deep rooted trees, some water damage posts underneath our home Aaron answered all our questions and concerns from start to finish of this 3 day job If you're comfortable with email and text communication, this company appears to respond quickly We are looking forward to the rainy season now to test our new drainage!

Rain pros broke my irrigation system while repairing a backflow valve. When I asked for them to…read moreevaluate if it was due to their work, they sent techs who concluded it was electric issue and recommended a new system. In total I paid $2000 for them to break my irrigation system and have 1/2 my yard die. I had another company who dug up the backflow valve and showed that rainpros disconnected half my irrigation system and were clearly responsible. Now I am waiting on Tim Buiten to grow a spine take fault, instead of just my money. Don't let this shady company take your money. I would also recommend stearing clear of all of Tim's companies: Tim's complete landscaping management and rain pros.

Amazing customer service, haven't went with the installation yet due to funding, but the experience…read morewith Ray and team has been eye opening compared to the competition. Ray is great, knowledgeable, and honest. He provided quote, real time communication, and was true to his spoken word. Highly recommended!

Did an awesome job. Check out my review under Diversified Crawlspace Services. Raymond and Ramos…read morewere very professional and prompt. Went from near disaster to and clean and comfortable crawl very quickly.

Thomas at Wu Construction was wonderful to work with. I was the buyer's agent on a transaction…read morewhere he had completed post repairs under the house for the seller. After closing, we asked him to take a look at a couple of posts that were touching the soil. Even though this was not part of the original scope of work, he went ahead and replaced those, along with a few others they found needed attention. That kind of good faith and professionalism was truly appreciated. Thank you, Thomas. Your integrity and willingness to go the extra mile did not go unnoticed. I would definitely reach out to them in the future.

This company does excellent work and are very customer service oriented. We had them install…read moredrainage on the west and east side of our home. They dug up our grass to lay a drainage line and our friends that live across the street remarked what a nice job they did in replacing the grass. There was an issue of a damaged internet line but they worked closely with the ISP firm to insure the line was replaced the very same day by waiting on Ziply and helping them install the new line. Two months later they came back and changed out 3 grated clean out covers with ones that have filtering screening on them to address insects hatching out of the clean outs. Communication was excellent and they addressed all issues with promptness.