My go to for state inspections. Easy to book appointments. Easy in, easy out. Employees are always…read morein a good mood and helpful!

The greatest ! An unknown jewel. They'll repair what needs to be repaired and never take advantage…read moreof the situation. People you can trust.

I just got out of a bad experience with a dishonest auto repair shop in Winchester…read more I had used A1 in the past & was happy with their service then, so I decided to go back to them to check the condition of my brakes on my 2016 VW GTI. After A1 checked the brakes out, I got a call back from Randy saying that everything looked good & no repairs were necessary! What a pleasant change from my last experience. I would highly recommend A1 Auto Service Center! I'll be using them from now on with any auto repairs I need to have done!

We purchased a new Mistubishi Mirage in 2023. There was a fuel issue seven months into owning the…read morevehicle, and we went to A1 Auto Service Center for help. Now, I will tell you, we have patronized their establishment since we purchased the vehicle for regular maintenance, and they have always been wonderful. However, it was not until we were in real distress that the true value of this establishment shone through! Ben Shabib has been working with us from the beginning, and he is truly a Godsend. In addition to knowing my wife and I BY NAME and greeting us with professionalism and respect EVERY TIME, he PERSONALLY took an interest in the status of our repair job. Regardless of what vehicle you drive, A1 is truly one of the best service centers I have ever known. If you have car troubles, and are within three states of these guys, it is WORTH THE TOW to get your vehicle to them. I could go on, but I am worried about running out of space in this review. Thank you, A1 Auto Service Center, and WELL DONE!

Stopped in for a last minute state inspection and they got me in right away! The three gentlemen…read morethat were there were very nice and made my wait less boring! Talked to them about our other car and will definitely schedule them to give it the once over. First visit was excellent and I'm looking forward to a long relationship as far as our vehicles are concerned.

Me and my girlfriend went to a restaurant and when I got out of the truck I heard a hissing noise…read moreand found that there was a screw in the tire so we went to auto one and bought a tire plug kit after I plugged the tire in auto zones parking lot and it was good a couple days later the tire was low again so she took the truck to jays automotive and they quoted her 1300 to put 4 new tires on the truck she had them do it and she also asked for the 3 good tires back they literally gave her 2 tires back saying one of them were bad but they gave her the one tire back that had a hole in it that I plugged and after getting the truck back she drove it and it was shaking uncontrollably so she called jays automotive and they told her to drop it off so they could find the issue after 24 hours of having the truck they called and informed her that her transmission was the issue and it needed to be flushed that cost 1200 dollars but there is a national shortage on transmission fluid the same transmission fluid I could purchase at any autozone so she told them no and took the truck to another shop but after getting the truck to another tire shop and had them check it out and they found that the tires were not balanced correctly so instead of 1200 dollars she spent 75 dollars and had her issue fixed the truck is now perfectly operational and has no issues if you are looking for a honest mechanic do not go to jays automotive

Just wanted to give some love to a local auto shop - C.A.R.S. - Complete Auto Repair Service…read more Dropped off my '99 4Runner for a coolant leak and a head gasket replacement but the call back was bitter sweet. Kenny dropped the news that the vehicle wasn't worth spend any more $$$ on, my beloved 4Runner, after 22+ yrs. her life was coming to an end: frame rust. So instead of fixing the problems I knew about, and just taking my money, CARS did the honest thing and gave me the bad news. Honesty and integrity are priceless!

Just moved to the state and chose the closest local mechanic shop to do inspections. It was the…read moreeasiest state inspection experience I've had. Went for both my cars. Each time took only a few minutes and they took me immediately. My older car has some minor issues that other mechanics have gotten hung up on (which has led to me being really nervous to go to inspections at all) but these guys didn't give me any issues. Besides, the shop has a great vibe and has a bunch of funny posters to cheer you up. If the older car has any issues that need work (I'm certain it will) I'd be happy to take it here. Only thing to be aware of is that they ask for cash for under 25$.

Scheduled an oil change and state inspection for 8am. I like…read morethe friendly neighboorhood feel of this business. They are always pleasant and make me feel like my business matters. I was all complete in 90 minutes and back on the road......awesome!! The price was fair, and the work was good. I will continue to use this service facility.

I brought my car in for a standard oil change. This car had been my grandmother's grocery getter…read morebefore her passing, and hardly had 15,000 miles on it. It is in practically new condition. The attendant took my keys and said it would be about 40 minutes to an hour. About an hour later, I got a call saying the car looked great, everything was in good condition, but they did recommend that I get a brake fluid exchange. I definitely raised an eyebrow at that comment because you usually only have to replace the brake fluid every 4-5 years, and certainly not on a vehicle with less than 45,000 miles on it. I declined the offer. Again, I was given an estimate that it would be about 45 minutes for them to wrap things up with my car. Seemed like a long time to wait for an oil change, given I had dropped the car off when they opened and they already had it for an hour, but I gave them the benefit of the doubt. An hour later, I came into their office to pick up my car, only to be told that it wasn't ready because they were waiting on a part to be delivered. At this point I was really scratching my head, because I wasn't getting any work done on the vehicle, just an oil change. I was informed that "whoever had previously changed the oil had stripped the oil cap, so it needed to be replaced." I was definitely skeptical of this, because I knew the car hadn't been leaking oil, but I asked for an estimate for when it would be ready... they couldn't provide me with one. I left for a second time, now wondering why this issue wasn't mentioned when I received the phone call saying everything looked great with the car. Another hour goes by and I finally get a call saying my car was ready to pick up. When I paid for the job, they charged me $88 for a full synthetic oil change, which I did not request, $7 for "disinfecting the interior of the vehicle" which was CLEARLY not done, as well as an extra $18 for the replacement oil drain plug. With labor included, the total came to $130, for what should have been a simple oil change. While I was honestly expecting the price to be high, I have NEVER paid over $60 ANYWHERE for an oil change. After paying for the work, I asked if I could have the original oil cap so I would know what to look for in the future should I have this issue again. When the attendant handed me the cap, it was obvious that whoever tried to take the cap off at Brown's garage had mangled it with the wrong tool. There were fresh shards and flakes of metal around the top of the cap, while the threads were completely intact. If the attendant had been telling me the truth, the mangled bits of metal would have shown signs of aging or discoloration like the rest of the cap, instead of looking shiny and freshly torn up. I've included a picture of the oil cap for reference. I absolutely should have read the reviews of this place before giving them my business. It seems as though their company policy is to not take ownership of mistakes when they happen, upcharge their customers for services they clearly do not need, and then have their owner reply to negative online reviews by making excuses for their employees. Maria, I know you are reading this, and I can already tell you that I have NO intention of communicating with you over the phone about the services your shop has provided. If you are truly concerned about the integrity of your work, stop trying to make nice with customers who put you on blast on the internet. Your time would be better spent reading about business ethics, and owning up to mistakes when they happen. Update: contrary to the business owner's reply, I never received a "digital report" of any of the services that were provided, and I actually was waiting to receive one before writing this review. I know the "digital report" is standard practice for this business, which is how I've been fleeced into paying for extra services in the past. Since I haven't received any before/after photos of the work that was performed, I stand by my original review and suspicions that the damage to the oil cap occurred when I brought my car in. Sidebar: regardless of what kind of oil change I had performed in the past, a standard (aka conventional) oil change is NOT the same as a full synthetic oil change. I requested a standard oil change, but was upcharged for full synthetic. While this may be the regular operating procedure at Brown's, if you go to any reputable auto service shop and request a standard oil change, they will give you a conventional oil change, or at least clarify what type of oil you want before performing the oil change. TLDR: if you want quality service and accountability, this ain't the place. Never again.

They got me in and out quickly for an inspection and everyone was really friendly. I also…read moreappreciate that they had a comfy seating area with wifi and its right in the center of town so, if you do need to wait for service, you have shopping and dinning options within walking distance.

Great Service as always with Father's Day Coupon for more savings…read more Thanks for the reminder that starting in Jan, auto inspection are good for two years vice one. Always appreciate your straight-forward service and advice.

I have always had an awesome experience everytime I go. They are very attentive, and no matter how…read morebusy they get, someone always takes care to ensure my situation is taken care of. Thank you to all the staff.

New to the state and was referred from another shop, (was needing a state inspection and the…read moreprevious shop didn't have stickers so referred me to this shop). Nevertheless, I will not be giving this place business. Pulled into the lot, multiple doors to a building, but none actually look like the entrance. Workers standing around outside and didn't seem bothered by a female going to every door trying to find one that isn't locked. They didn't ask if I needed help or anything. So, I drove my Jeep across the street and lo and behold, the owners came out and greeted me before I even got out the car! Glad I gave my money to a business that knows customer service rather than this shop who is clearly only about the money.

Stopped by for an oil change and tire rotation today. They operate on a first come first serve…read morebasis. I was lucky to get there early and be seen right away! Staff was friendly and prices were great! They even offer punch cards for after so many oil changes, you get a free one! They have a small seating area inside and outside. Definitely recommend.

New to area and have been going to the same auto mechanic place for 35 years. When I moved to West…read moreVirginia, I had to find a new place and these people are amazing kind honest and do great work

Check fluids, tires, and other for eventual damage due to excessive use…read more As good as it gets Well managed

Great service and honesty. Refreshing change of experience of dealing with automotive maintenance…read moreand repairs. Highly recommend!